Business Operations Associate

Join our dynamic team as a Business Operations Associate at light-inc, where you will play a pivotal role in streamlining processes and enhancing operational efficiency. Your keen analytical skills and attention to detail will be essential in supporting various business functions and driving our growth.

At Trustpilot, we are embarking on an exciting journey. As a rapidly growing and profitable FTSE-250 company, our vision is clear: to become the global emblem of trust. We operate the world's largest independent consumer review platform, and although we've achieved significant milestones, the adventure has just begun. Join us at the forefront of trust!In the role of Associate Account Manager, you will oversee a portfolio of small business clients within the Benelux region, ensuring high retention rates, driving growth, and facilitating product adoption. You will play a key role in achieving outstanding Gross Renewal Rates (GRR) and enhancing Net Revenue Retention (NRR) across your accounts, while providing support for Business Adoption and onboarding of customers utilizing Trustpilot’s entry-level Plus plan.Your approach will involve following structured playbooks and processes, effectively balancing efficiency, empathy, and commercial acumen to deliver exceptional customer experiences and predictable renewals.This entry-level commercial position focuses on small business clients and entry-tier plans. You will receive training on best practices for renewals, onboarding procedures, and delivering product value.

Join our dynamic team at Netcompany as a Senior Business Consultant specializing in Business Analysis within our Banking Services division. In this role, you will leverage your analytical skills to optimize business processes and drive strategic initiatives in the banking sector.The ideal candidate will have a deep understanding of banking operations and a passion for delivering innovative solutions. You will work closely with clients to identify their needs and implement effective strategies to enhance their business performance.

Are you looking to launch your career and stand out among your peers? Are you passionate about investing in your professional and personal growth? Whether you're taking a gap year or seeking valuable work experience, you might be the perfect fit for our Talent Internship Program.Our MissionAt CVX, one of Europe’s fastest-growing venture investors, we support ambitious and promising growth companies in reaching their full potential through capital, knowledge, time, skills, and networking. We believe that the best investors are those who provide founders with the right knowledge and experiences, skills, and networks tailored to their stage and industry. CVX always invests alongside the best business angels for each founder, boasting over 600 partners in our network who help invest in companies where they can truly add value.Your ResponsibilitiesBased out of our headquarters in Copenhagen, you will be paired with a mentor dedicated to your development. Your tasks may include:Driving and enhancing our lead generation process for the sales team with a focus on quantity and quality.Supporting our member outreach to enhance the member journey.Assisting our finance team with reporting and debt collection.Managing social media communications, such as LinkedIn posts.What We Offer YouWe have a proven track record of our interns securing positions at some of the largest consulting firms, investment banks, and private equity funds, including McKinsey, Blackstone, and Goldman Sachs. As part of our Talent Internship Program, you will be engaged in a tailored program designed to cultivate talent in business and entrepreneurship, historically developing CEOs and other leaders for our companies. This paid internship offers you the opportunity to experience:Insights into how to build and run businesses by being present during decision-making processes.A rewarding professional network of ambitious talents, inspiring individuals, and C-level executives.

Are you passionate about working at the intersection of accounting, data, and banking? Do you want to contribute to ensuring accurate and value-driven financial reporting for Nordic banks? At Netcompany Banking Services, we are seeking a Senior Business Analyst with a strong understanding of accounting and banking operations. You will play a pivotal role in translating business needs and data into robust solutions for accounting and management reporting.About Netcompany Banking ServicesWe provide a wide range of IT solutions and services to banks and savings banks across Denmark and other Nordic countries. Our modern, cloud-based core banking platform serves over 50 Nordic banks and has more than 2 million end customers. Our solutions encompass daily banking operations, mobile and online banking, payments, investments, risk management, compliance, and open banking.Your ResponsibilitiesAs a Senior Business Analyst, you will be an integral part of our efforts in accounting and management reporting across our banking clients. You will collaborate closely with both business and development teams to ensure stable solutions and contribute to the enhancement of platforms that provide insights into the banks' operations and data foundations.Your primary responsibilities will include:Facilitating dialogue and collaboration with banking clients and internal stakeholders within the accounting domain.Analyzing business needs and translating them into specific requirements and solutions in collaboration with development teams.Taking functional ownership of systems and processes related to accounting and financial reporting.Ensuring that solutions and workflows comply with regulatory requirements and standards in the field.Contributing to the development and improvement of solutions that provide banks with better insights into their business and data.About YouWe envision you as someone who:Has 4-5 years of experience as a Business Analyst or in a similar role.Possesses experience in accounting, financial reporting, or banking—ideally within the financial sector.Holds a master’s degree in economics, such as cand.merc or a related field.Is proficient in stakeholder management and can prioritize and balance tasks across stakeholders.Has a keen interest in data analysis and preferably experience with SQL or similar tools.Join an Inclusive CommunityWe highly value community and actively promote an open and welcoming work culture based on collaboration and mutual trust, where there is always an opportunity for dialogue and support. It is part of our culture and values that all employees, regardless of background, identity, and experience, are treated with understanding and respect and have equal opportunities for development and well-being. You will have the chance to learn and collaborate with colleagues from diverse cultures and nationalities, as we are an international company with offices in many countries.

Role Overview ifs1 is hiring a Business Development Representative in Copenhagen. This role focuses on finding new business opportunities, building client relationships, and supporting revenue growth. Strong communication skills and a collaborative approach matter here. What You Will Do Identify and pursue new business prospects Develop and maintain relationships with clients Support the team in meeting revenue targets What We Value Clear and effective communication Teamwork and a collaborative mindset Comfort working in a changing, energetic setting

Role Overview Unity Technologies is looking for an IT Operations Specialist in Copenhagen, Denmark. This role keeps the company’s technology running smoothly and supports employees across the organization. The IT Operations Specialist works closely with the IT team to provide and maintain the digital tools that power daily work. What You Will Do Learn Unity’s systems quickly and use them to support colleagues Respond to user issues and resolve technical challenges efficiently Deliver high-quality customer support to employees Troubleshoot problems and keep technology integrated and reliable Take the lead on IT projects or process automation as assigned Develop expertise in areas such as network security if needed What We Value Strong problem-solving skills Ability to master new systems and technologies quickly Clear communication and a collaborative approach Interest in continuous learning and professional growth Why Join Unity This position offers the chance to build valuable technical skills, contribute directly to team productivity, and work alongside supportive colleagues. The IT team encourages learning and welcomes those ready to take on new challenges in a collaborative setting.

Our MissionAt Planday, part of the Xero family, we believe that effective scheduling goes beyond merely filling shifts. It’s about creating the ideal balance that fosters business growth while ensuring team members enjoy a fulfilling work/life balance.Leveraging Agentic AI, we aim to revolutionize the future of workforce management, allowing managers to maximize their time for strategic initiatives and enhance the overall team experience. Our goal is to transform shift work into a more human-centric approach, making work/life balance attainable for all workers.Since our inception in 2004 and our acquisition by Xero in 2021, Planday has been headquartered in Copenhagen, Denmark, serving hundreds of thousands of users globally with innovative scheduling solutions.Your ImpactAs the Director of Revenue Operations, you will lead the commercial operational framework that drives Planday’s expansion.This pivotal role is designed to provide clarity, control, and momentum in planning, executing, measuring, and refining our go-to-market strategy. You will bridge the gap between strategy and execution by designing scalable processes, managing commercial systems and data definitions, and equipping leaders with the insights necessary to proactively guide growth.You will serve as both a strategic visionary and operational leader, defining our direction while being deeply engaged in its realization—from forecasting and planning to systems design, playbooks, and performance metrics.This position is essential in shaping how Planday strategizes, directs, and amplifies growth, ensuring our commercial decisions are deliberate, data-driven, and actionable.Your ResponsibilitiesContinuously enhance Planday’s commercial operating model, detailing how growth is strategized, executed, assessed, and refined.Lead and cultivate a high-performance Revenue Operations team, acting as both internal consultants and execution partners.Oversee revenue planning, forecasting, and scenario modeling to facilitate strategic trade-offs and investment decisions.Design and refine go-to-market processes across the entire customer lifecycle, from acquisition to renewal.Manage commercial systems, data definitions, and governance across Salesforce and related go-to-market tools.Translate strategic objectives into actionable plans, playbooks, and operational standards for Sales...

Join our Expanding Business Development & Sales Team in Copenhagen!Are you driven by technology, sales, and business development? Do you appreciate strong collaboration and wish to thrive in a culture that prioritizes knowledge sharing, mentorship, and personal growth? If so, you could be the ideal candidate we’re seeking!Why Work with Us?At Netlight, we are committed to fostering a diverse, equitable, and inclusive workplace. Regardless of your personality, background, or experiences, your unique values enhance our culture. Our mission is to unlock full potential, cultivate rewarding careers, and support personal development. Each employee is paired with a mentor and a delivery coach, accompanied by personal communities to facilitate growth. Our success is rooted in trust, responsibility, diverse experiences, and opportunities for personal development. Every Netlighter plays a crucial role in shaping this culture, leading to a strong connection between individual growth and our collective success. About NetlightNetlight is a premier international consulting firm specializing in digital transformation, empowering leading companies to excel in the digital realm through comprehensive strategies and solutions. Our team of over 2000 consultants offers a broad spectrum of digital services, from strategic advice to technology implementation. Since our inception in 1999, we have been recognized for our consistent growth, management excellence, and commitment to Diversity, Equity, and Inclusion. Our Copenhagen office, established in 2017, has grown from a small startup space in Kødbyen to a dynamic team of over 100 professionals in our beautiful office at Amagertorv 29B, right in the city center.

Become a pivotal part of Kahoot! – recognized as one of the most dynamic SaaS companies globally – and embark on our ambitious growth journey! We are seeking a driven and enthusiastic French-speaking Business Development Representative to enhance our EMEA Sales team.At Kahoot!, we are passionate about empowering individuals, challenging limits, and fostering significant change through our innovative technology. With the trust of 97% of Fortune 500 companies, we enable organizations to transform learning, communication, and employee engagement.If you thrive on building a sales pipeline from the ground up, excel in strategic outreach, and aspire to make a tangible impact within a high-performing international team, this opportunity is tailor-made for you!Your RoleAs a Business Development Representative, you will engage in our newly established business development initiatives. Your primary responsibilities will include generating qualified leads, nurturing key relationships, and scheduling meetings for our Account Executives, while also contributing to the development of a scalable outbound sales engine. This role reports directly to the Manager of Industry Sales.This is an excellent opportunity to create significant impact and advance your career. As you achieve success, there is a clear pathway toward increased responsibilities and potential transition into a full-cycle sales role.ResponsibilitiesOutbound Prospecting: Actively reach out to enterprise-level organizations (2000+ employees) across EMEA via email, phone, LinkedIn, and other platforms. This entails both initiating contact with new customers and converting new leads or free users.Lead Qualification: Identify and qualify potential opportunities to support the expansion of our customer base, ensuring a steady flow of high-quality meetings for the Account Executives.Pipeline Management: Build and manage a diverse pipeline of warm and cold leads, working closely with Account Executives to advance opportunities and convert interest into revenue.Account Research: Conduct in-depth mapping of target accounts and personas across EMEA, analyze usage data, and customize outreach strategies and messaging accordingly.Product & Market Knowledge: Cultivate a thorough understanding of Kahoot!’s product offerings, value propositions, and positioning within the broader learning and communication landscape.Cross-Functional Collaboration: Collaborate closely with the broader Sales team on initiatives for pipeline generation and go-to-market strategies.Event Participation: Represent Kahoot! at relevant industry events and conferences to generate leads and expand your professional network.RequirementsPrevious experience in Sales Development Representative (SDR) or Business Development Representative (BDR) roles, preferably in B2B SaaS, focusing on the enterprise segment.Strong communication and interpersonal skills in both French and English.Proven track record of meeting or exceeding sales targets.Ability to work independently and as part of a team in a fast-paced environment.Familiarity with CRM software and sales tools.Analytical mindset with the ability to interpret data and derive actionable insights.

Are you eager to jump-start your career and gain an edge over your peers? Do you have a passion for investing in your professional and personal growth? Perhaps you are on a gap year and want to invest this time in acquiring valuable work experience? If you aspire to be part of an exceptional team with a proven track record in building successful companies, then you might be the perfect fit for our Talent Internship Program.Our MissionAt CVX, one of Europe’s fastest-growing venture investors, we empower ambitious and promising growth companies to reach their full potential by investing capital, knowledge, time, skills, and networks. We believe that the best investors are those who, beyond capital, provide entrepreneurs with the right knowledge, experiences, skills, and networks tailored to the phase and industry of their business. CVX consistently partners with top business angels suited to the respective entrepreneur, and today, we boast over 600 partners in our network who invest in companies and leverage their skills where they can add significant value.Your ResponsibilitiesBased in our headquarters in Copenhagen, you will receive mentorship to guide your development. Your tasks will vary and may include:Driving and enhancing our lead generation processes for the sales team with a focus on increasing both quantity and quality.Supporting our member outreach to improve our member journey.Assisting our finance team with reporting and aiding in debt recovery.Managing communication on social media platforms, such as creating LinkedIn posts and more.What We Offer YouWe have a strong history of our interns securing positions at some of the largest consulting firms, investment banks, and private equity funds, including McKinsey, Blackstone, Goldman Sachs, BCG, and others.As part of our Talent Internship Program, you will be included in a tailored program designed to nurture talent in business and entrepreneurship, historically developing CEOs and other leaders for our companies. You will have the opportunity for a paid internship where you will experience:Insights into how to build and run businesses by being present when key decisions are made.A rewarding professional network of ambitious talents, inspiring individuals, and C-level executives.

As the AI Agent Manager for Commercial Operations, you will play a pivotal role in the identification, design, construction, and deployment of AI and automation agents tailored for our sales and revenue operations. This senior individual contributor position emphasizes hands-on involvement, aiming to foster grassroots adoption of AI-enhanced workflows within our commercial teams. Your mission will be to boost sales productivity, enhance pipeline quality, streamline quoting, proposal generation, and customer communications, while cultivating a culture of AI-augmented collaboration throughout the organization.Key Responsibilities:1. Use Case Discovery and Prioritization: Identify and assess high-value opportunities for deploying AI agents in sales operations, focusing on lead qualification, outbound sequencing, proposal drafting, quote generation, and CRM data enhancement. Prioritize projects based on effort, impact, and readiness for adoption.2. Agent Design, Build, and Deployment: Oversee the design, configuration, and deployment of AI agents and automated workflows utilizing large language models (LLMs), APIs, and integration tools. Manage the complete lifecycle from prototype to production, including testing, monitoring, and iterative improvements.3. Sales Productivity Improvement: Minimize manual tasks in routine commercial workflows by integrating AI agents into everyday sales processes. Measure saved time, reduced errors, and increased throughput while ensuring that agents enhance rather than replace human judgment in customer interactions.4. Adoption and Change Management: Foster bottom-up adoption by collaborating closely with sales teams and individual contributors. Provide hands-on training, develop playbooks, conduct workshops, and cultivate internal advocates. Monitor adoption metrics and refine processes based on user feedback.5. Data Quality and Integration: Ensure AI agents function with clean, reliable data through collaboration with revenue operations and data teams. Establish data requirements, create integration points with CRM, ERP, and communication tools, and implement feedback loops for ongoing agent accuracy enhancement.6. Performance Measurement and Reporting: Define and monitor key performance indicators (KPIs) for each deployed agent, including adoption rates, productivity improvements, accuracy, and ROI. Report outcomes to commercial leadership and utilize data to inform scaling strategies and investment decisions.7. Cross-Functional Collaboration: Collaborate with Product, Engineering, and IT to align agent deployments with platform capabilities, security standards, and data governance policies. Ensure adherence to approved frameworks and compliance with company policies.8. Experimentation and Innovation: Stay abreast of emerging AI technologies, LLM developments, and industry trends to continuously innovate and improve AI capabilities within the organization.

Join Netcompany's dynamic Group Finance team as a Business Controller, where you will play a pivotal role in driving financial strategy and performance. You will be responsible for analyzing financial data, supporting budgeting processes, and providing actionable insights to senior management. This is an exciting opportunity to contribute to our growth and success in a collaborative environment.

About FreshaFresha stands as the premier marketplace platform in the beauty and wellness sector, earning the trust of millions of consumers and businesses globally. With over 130,000 businesses and more than 450,000 stylists using our platform, we have successfully processed over 1 billion appointments to date.Headquartered in London, UK, Fresha boasts 15 global offices across North America, EMEA, and APAC.Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments with local professionals. Meanwhile, beauty and wellness businesses leverage our comprehensive, all-in-one software and financial technology solutions to manage their operations efficiently.Fresha’s ecosystem equips merchants with all the tools needed to run their businesses seamlessly, including appointment scheduling, point-of-sale systems, customer record management, marketing automation, loyalty programs, inventory management, and team oversight.Our consumer marketplace enhances revenue opportunities for partner businesses by harnessing the power of online bookings and automated marketing via mobile applications and advanced integrations with tech giants like Instagram, Facebook, and Google.Role OverviewIn light of our ambitious growth trajectory, we seek an outstanding Business Development Manager to join our global team.Reporting directly to the General Manager or Head of Sales, you will be responsible for managing outbound sales initiatives aimed at qualifying and nurturing prospects into partners through proactive engagement and innovative follow-up strategies.The ideal candidate is proactive, possesses excellent problem-solving abilities, and is eager to contribute to our growth.

Join our team as a Business Consultant at Netcompany1, where you will have the opportunity to work closely with clients to drive their business transformation initiatives. You will be instrumental in analyzing business processes, identifying areas for improvement, and delivering innovative solutions that enhance efficiency and effectiveness.In this role, you will collaborate with cross-functional teams to develop strategic plans and provide actionable insights that lead to measurable results. Your analytical mindset and problem-solving skills will be essential in understanding client needs and translating them into tangible business objectives.

Join our dynamic team as a Microsoft Operations Engineer where you will leverage your technical expertise to ensure the seamless operation of our Microsoft-based systems. You will play a crucial role in troubleshooting, optimizing, and implementing solutions that enhance operational efficiency. If you are passionate about technology and eager to contribute to innovative projects, we want to hear from you!

Vattenfall is looking for a Business Physical Security Officer to join the Wind department in Copenhagen. This position focuses on protecting physical assets and supporting the safety of daily operations. Role overview The Business Physical Security Officer works closely with teams across the organization to identify potential risks and develop appropriate security strategies. The role involves both assessment and hands-on implementation of measures that support the company’s business goals. Key responsibilities Safeguard physical assets within the Wind department Support operational safety through effective security practices Collaborate with colleagues from various functions to assess and address risks Implement security measures that align with business needs

Netcompany is looking for a Senior Business Consultant to focus on digital government projects in Copenhagen. This role centers on working with public sector clients to develop and implement digital solutions that support government transformation. Role overview The Senior Business Consultant will work closely with government agencies, supporting them as they adopt new digital strategies. The position involves guiding clients through changes that aim to improve how services are delivered and how citizens interact with government systems. What you will do Collaborate with public sector organizations to identify digital opportunities Help design and implement strategies that modernize government services Support projects that improve citizen engagement through digital channels Requirements Experience in business consulting, ideally with a focus on digital transformation Strong understanding of public sector challenges and opportunities Ability to work with stakeholders at multiple levels within government organizations

Netcompany is seeking a Senior Business Consultant with a focus on Digital Government to join the team in Copenhagen. This position centers on working closely with government agencies to improve public services through technology and strategic planning. Role overview This role involves guiding digital transformation efforts within government organizations. The Senior Business Consultant will support agencies as they adopt new digital solutions, aiming to make public services more efficient and accessible. Key responsibilities Collaborate with government stakeholders to understand their digital needs and challenges Advise on strategies for digital transformation and improved service delivery Contribute expertise in digital governance to shape future public sector solutions Impact Your work will help ensure that digital government initiatives serve citizens effectively, making public services easier to access and more efficient for everyone.

Join our dynamic team as a Linux Operations Engineer at Netcompany A/S, where you will play a pivotal role in managing and optimizing our Linux-based systems. You will collaborate with cross-functional teams to ensure the seamless operation of our infrastructure, troubleshoot issues, and implement best practices in system administration.Your expertise will contribute to enhancing system performance, security, and reliability, enabling us to deliver exceptional services to our clients.