Associate Account Manager - Small Business (Benelux) at Trustpilot

At Trustpilot, we are embarking on an exciting journey. As a rapidly growing and profitable FTSE-250 company, our vision is clear: to become the global emblem of trust. We operate the world's largest independent consumer review platform, and although we've achieved significant milestones, the adventure has just begun. Join us at the forefront of trust!In the role of Associate Account Manager, you will oversee a portfolio of small business clients within the Benelux region, ensuring high retention rates, driving growth, and facilitating product adoption. You will play a key role in achieving outstanding Gross Renewal Rates (GRR) and enhancing Net Revenue Retention (NRR) across your accounts, while providing support for Business Adoption and onboarding of customers utilizing Trustpilot’s entry-level Plus plan.Your approach will involve following structured playbooks and processes, effectively balancing efficiency, empathy, and commercial acumen to deliver exceptional customer experiences and predictable renewals.This entry-level commercial position focuses on small business clients and entry-tier plans. You will receive training on best practices for renewals, onboarding procedures, and delivering product value.

Join Trustpilot as an Account Manager focusing on small and medium businesses (SMB) in Copenhagen. In this dynamic role, you will be responsible for nurturing client relationships, driving user engagement, and ensuring customer satisfaction. Your expertise will help SMBs leverage Trustpilot's platform to enhance their online reputation and grow their businesses. If you are passionate about helping businesses succeed and have a knack for strategic account management, we want to hear from you!

Are you passionate about working at the intersection of accounting, data, and banking? Do you want to contribute to ensuring accurate and value-driven financial reporting for Nordic banks? At Netcompany Banking Services, we are seeking a Senior Business Analyst with a strong understanding of accounting and banking operations. You will play a pivotal role in translating business needs and data into robust solutions for accounting and management reporting.About Netcompany Banking ServicesWe provide a wide range of IT solutions and services to banks and savings banks across Denmark and other Nordic countries. Our modern, cloud-based core banking platform serves over 50 Nordic banks and has more than 2 million end customers. Our solutions encompass daily banking operations, mobile and online banking, payments, investments, risk management, compliance, and open banking.Your ResponsibilitiesAs a Senior Business Analyst, you will be an integral part of our efforts in accounting and management reporting across our banking clients. You will collaborate closely with both business and development teams to ensure stable solutions and contribute to the enhancement of platforms that provide insights into the banks' operations and data foundations.Your primary responsibilities will include:Facilitating dialogue and collaboration with banking clients and internal stakeholders within the accounting domain.Analyzing business needs and translating them into specific requirements and solutions in collaboration with development teams.Taking functional ownership of systems and processes related to accounting and financial reporting.Ensuring that solutions and workflows comply with regulatory requirements and standards in the field.Contributing to the development and improvement of solutions that provide banks with better insights into their business and data.About YouWe envision you as someone who:Has 4-5 years of experience as a Business Analyst or in a similar role.Possesses experience in accounting, financial reporting, or banking—ideally within the financial sector.Holds a master’s degree in economics, such as cand.merc or a related field.Is proficient in stakeholder management and can prioritize and balance tasks across stakeholders.Has a keen interest in data analysis and preferably experience with SQL or similar tools.Join an Inclusive CommunityWe highly value community and actively promote an open and welcoming work culture based on collaboration and mutual trust, where there is always an opportunity for dialogue and support. It is part of our culture and values that all employees, regardless of background, identity, and experience, are treated with understanding and respect and have equal opportunities for development and well-being. You will have the chance to learn and collaborate with colleagues from diverse cultures and nationalities, as we are an international company with offices in many countries.

As an Account Manager for the Nordics, you will serve as the primary liaison for our Danish-speaking clients, ensuring they receive exceptional service and extensive support on our platform. Your understanding of both technical aspects and customer needs will enable you to foster economic growth and success for our clients. Your primary objective will be to enhance customer retention and satisfaction throughout the Nordics region.

At Trustpilot, we are embarking on an exciting journey as a profitable, high-growth FTSE-250 company. Our vision is grand: to become the universal symbol of trust. We operate the world's largest independent consumer review platform, and while we've made significant strides, there is still much thrilling work ahead. Join us at the forefront of trust!We are on the lookout for a customer-focused Account Manager to play a key role in Trustpilot's new chapter in our home market: Denmark.Although Trustpilot is already well-known, our mission is to ensure that our Danish customers fully appreciate the substantial value, strategic opportunities, and future direction of our platform. In this role, you won’t just manage accounts; you will be the commercial driving force.In this crucial position, you will be responsible for customer retention and growth. Acting as a Trusted Advisor, you will forge long-lasting relationships and develop strategic success plans that guarantee customers receive the utmost value from Trustpilot’s offerings. Your expertise will be vital in driving retention, reducing churn, and maximizing growth within this essential market.As a member of our newly established team dedicated to Denmark, you will work directly from our Copenhagen HQ alongside our Country Manager, Ana Marija. If you are enthusiastic about becoming a Trusted Advisor and actively cultivating a significant market, this is your chance.Your Responsibilities:Manage a customer portfolio for the Danish market, serving as the primary contact.Analyze market trends and customer behaviors in Denmark to pinpoint areas for improvement and growth.Build strong relationships with customers to ensure satisfaction, product adoption, and contract renewals.Create and implement customized strategies to enhance customer satisfaction and value delivery specifically for the Danish market.Deliver a top-tier experience by understanding client objectives and KPIs, ensuring that Trustpilot meets them.Boost renewal rates and diminish churn.Recognize and actively pursue upsell opportunities and new revenue streams.Act as a trusted advisor by advocating for client needs within internal support, product, engineering, and sales teams.Successfully onboard clients, ensuring they fully leverage their paid subscriptions.

About FreshaFresha stands as the premier marketplace platform in the beauty and wellness sector, earning the trust of millions of consumers and businesses globally. With over 130,000 businesses and more than 450,000 stylists using our platform, we have successfully processed over 1 billion appointments to date.Headquartered in London, UK, Fresha boasts 15 global offices across North America, EMEA, and APAC.Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments with local professionals. Meanwhile, beauty and wellness businesses leverage our comprehensive, all-in-one software and financial technology solutions to manage their operations efficiently.Fresha’s ecosystem equips merchants with all the tools needed to run their businesses seamlessly, including appointment scheduling, point-of-sale systems, customer record management, marketing automation, loyalty programs, inventory management, and team oversight.Our consumer marketplace enhances revenue opportunities for partner businesses by harnessing the power of online bookings and automated marketing via mobile applications and advanced integrations with tech giants like Instagram, Facebook, and Google.Role OverviewIn light of our ambitious growth trajectory, we seek an outstanding Business Development Manager to join our global team.Reporting directly to the General Manager or Head of Sales, you will be responsible for managing outbound sales initiatives aimed at qualifying and nurturing prospects into partners through proactive engagement and innovative follow-up strategies.The ideal candidate is proactive, possesses excellent problem-solving abilities, and is eager to contribute to our growth.

Join ZURU on an exhilarating journey to revolutionize industries and reshape the future through unparalleled creativity and cutting-edge automation. Our diverse business portfolio includes: ZURU Toys, which reinvents play through innovative design; ZURU Tech, a frontrunner in building automation; and ZURU Edge, which leads the charge in developing next-generation FMCG brands tailored for today's modern consumers.Established in 2003 by brothers Nick and Mat Mowbray, who have been recognized as EY Entrepreneur of the Year and inducted into the World Entrepreneur Hall of Fame, ZURU has expanded to a vibrant team of over 5,000 across more than 30 countries. As one of the world's largest toy manufacturers, our award-winning portfolio boasts beloved brands such as Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers, alongside our innovative FMCG brands including MONDAY Haircare, NOOD, BONKERS, and Rascals.

Join us at Trustpilot, a trailblazer in the world of consumer reviews! As a profitable, high-growth FTSE-250 company, we aim to set the standard for trust globally. Our platform is the largest independent consumer review destination, and we are excited about the journey ahead. Be part of our mission to foster trust!As we expand our team in Copenhagen, we are seeking an Account Manager for the Swedish Market to play a pivotal role in our headquarters. This position is crucial to Trustpilot’s commitment to cultivating trust and transparency.In this role, you will be tasked with the retention and growth of a specific portfolio of existing clients. You will act as the commercial owner of each relationship, driving renewals, expanding accounts, and establishing Trustpilot as a lasting partner that delivers measurable business value.You will merge commercial insight with deep relationship management, working closely with Customer Success Managers to ensure customer adoption, satisfaction, and sustainable revenue growth.Your responsibilities will include contributing to robust Gross Renewal Rate (GRR) and Net Revenue Retention (NRR) results by executing defined renewal processes, maintaining Salesforce accuracy, and supporting customers in achieving tangible value.Key Responsibilities:Oversee the complete renewal process to achieve high Gross Renewal Rates (GRR) and predictable retention.Drive portfolio expansion through upselling and cross-selling to ensure strong Net Revenue Retention (NRR) and overall portfolio growth.Develop and maintain comprehensive account plans, stakeholder maps, and accurate forecasts in Salesforce.Lead commercial and strategic discussions, including business reviews and contract negotiations.Collaborate with Customer Success to ensure value realization, with Marketing on customer stories, and with Product on feedback loops.Guarantee accurate data management, forecasting discipline, and pipeline visibility across your portfolio.

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses globally. With over 130,000 businesses and more than 450,000 stylists and professionals using our platform, we have successfully processed over 1 billion appointments to date.Headquartered in London, UK, Fresha boasts 15 global offices throughout North America, EMEA, and APAC.Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments with local businesses. Simultaneously, beauty and wellness professionals benefit from an all-in-one platform designed to manage their operations seamlessly through intuitive business software and financial technology solutions.Fresha’s ecosystem equips merchants with everything necessary to operate smoothly, including appointment bookings, point-of-sale systems, customer record management, marketing automation, loyalty programs, beauty product inventory control, and team management tools.Our consumer marketplace unlocks significant revenue potential for partner businesses by harnessing the power of online bookings and automated marketing through mobile applications and advanced integrations with major tech brands such as Instagram, Facebook, and Google.Role OverviewWe are on the lookout for an exceptional Business Development Manager to join our dynamic team as we embark on exciting growth plans.In this position, reporting directly to the General Manager or Head of Sales, you will be responsible for managing outbound sales activities aimed at qualifying and developing prospects into valued partners. This will involve actively engaging with potential clients and employing creative follow-up communications.The ideal candidate is proactive, a problem solver, and eager to contribute to our ambitious growth objectives.

Join Caseware, a pioneering Fintech company from Canada, which has been at the forefront of the global audit and accounting software industry for over three decades. With more than 500,000 users in 130 countries and support in 16 languages, we empower over 36,000 accounting and audit professionals who proudly showcase their expertise in Caseware on LinkedIn.We are currently seeking a skilled Sales Representative / Account Manager based in Denmark. This role involves strategizing and executing sales initiatives aimed at both new and existing clients, while also nurturing customer relationships and delivering insightful sales reports. The ideal candidate will have a profound understanding of the accounting sector and exceptional customer relationship management abilities.

About the RoleAs a Key Account Manager based in Denmark, your mission will be to cultivate strategic partnerships and foster engagement across essential hospital and regional accounts. In this critical position, you will be instrumental in enhancing Sobi's footprint within the nephrology sector while also expanding our influence in the hematology market. This role demands a blend of sophisticated account management and marketing-focused brand support initiatives.In this field-based role covering Denmark and reporting to the Business Unit Director Norbalt, you will execute account plans, deliver compliant scientific communications to healthcare professionals, gather and report insights on product utilization and safety, and optimize cross-functional resources to meet regional objectives. Collaborating closely with the Brand Unit Director and Brand Manager, you will contribute to the successful implementation of our brand strategy within key nephrology centers throughout Denmark.Your Impact Will Include:Leading the development and execution of strategic account plans for key nephrology centers and regional stakeholdersEstablishing trusted, long-term relationships with KOLs, clinicians, payers, and other decision-makersFacilitating cross-functional collaboration across medical, market access, and marketing teams to provide cohesive customer solutionsCollecting, analyzing, and disseminating actionable insights to guide brand strategy, market access, and lifecycle managementSupporting launch readiness, omnichannel marketing initiatives, and local customization of marketing materialsNavigating local market access frameworks, translating insights into stakeholder discussions centered around valueEvaluating market trends, competitor activities, and treatment pathways to pinpoint growth opportunitiesMaintaining high compliance standards, ethical practices, and CRM reportingRepresenting Sobi at national congresses and leading impactful stakeholder engagements

At Trustpilot, we are on an exciting mission to become the universal symbol of trust. As a profitable and rapidly growing FTSE-250 company, we manage the world's largest independent consumer review platform. We have achieved significant milestones, but there is still much thrilling work ahead. Join us in our quest to foster trust globally!We are seeking a pioneering Technical Account Manager (TAM) dedicated to the European market. This role transcends typical responsibilities; you will be the primary technical partner for our most complex and significant clients across Europe, ensuring their integrations are seamless and their technical performance is exceptional.As the inaugural person in this role for Europe, you will help shape and build our approach to technical account management. Acting as a vital link between Customer Success, Product, and Engineering, you will translate technical discussions into actionable business insights and guarantee that our high-value clients maximize their experience with Trustpilot. If you are a puzzle solver who desires to influence how we support leading European brands, this is the opportunity for you!Key Responsibilities:Collaborate with leadership to establish best practices, workflows, and standards for excellence in technical account management at Trustpilot.Manage technical setups and API configurations for our elite European enterprise clients to ensure a smooth launch.Act as the central technical contact post-launch, overseeing performance, uptime, and prompt issue resolution.Work alongside Customer Success Managers to track product usage, ensuring clients are fully utilizing our technical capabilities.

Join our dynamic team as a Key Account Manager - Off Premise in Copenhagen, where your expertise will drive our strategic partnerships and enhance our market presence. You will be responsible for managing key accounts, developing strong relationships, and identifying growth opportunities within the off-premise sector. Your insights and initiatives will be crucial in achieving sales targets and expanding our brand visibility.

Join our dynamic team as a Senior Business Consultant - Service Manager at Netcompany Banking Services. We are seeking a motivated professional to drive innovative solutions in the banking sector, enhancing our service offerings and ensuring exceptional client satisfaction.

Join our dynamic team at Viabill as a Senior Accountant / Accounting Specialist, where you will play a crucial role in managing financial records and ensuring compliance with regulations. Your expertise will help drive our financial strategies and support our growth in the FinTech sector.

Join our dynamic team at Netcompany as a Senior Business Consultant specializing in Business Analysis within our Banking Services division. In this role, you will leverage your analytical skills to optimize business processes and drive strategic initiatives in the banking sector.The ideal candidate will have a deep understanding of banking operations and a passion for delivering innovative solutions. You will work closely with clients to identify their needs and implement effective strategies to enhance their business performance.

IFS Copperleaf provides innovative software solutions that empower some of the world’s leading organizations to make informed strategic decisions. Our proven track record includes delivering award-winning solutions that enable clients to develop robust and sustainable infrastructure.As we expand our presence in the Asset Intensive Market across Europe, we are seeking a talented Account Executive to devise and implement a go-to-market sales strategy specifically for the Nordics region.Region & Language:The ideal candidate will be based in Denmark, Sweden, or Norway and must be fluent in one of the local languages. This remote role allows you to work from your home city while managing sales efforts directed towards target accounts in your area. Proficiency in English is also required.Key Responsibilities:As an Account Executive at IFS Copperleaf, you will play a crucial role in identifying and qualifying sales opportunities while executing account strategies to generate revenue from licenses, support, and services.Your duties will include:Identifying, pursuing, and closing new sales opportunities through an effective sales processEngaging with potential clients and stakeholders to establish relationships with senior executives and key decision-makersCollaborating with the broader IFS Copperleaf team (including Technical Sales, Sales Leadership, Marketing, etc.) to understand client business practices, identify pain points, and devise solutionsStaying informed about competitors and positioning our solutions as strategic advantagesDriving a sales process that emphasizes our solution's benefitsRegularly discussing and communicating sales strategies with the account team and managementMaintaining a detailed pipeline of opportunities within the CRMAttending industry events and conferences to provide insights on market trends

Are you thriving in a fast-paced environment where you can take on significant responsibilities? Do you want to be part of an extraordinary entrepreneurial team composed of young, motivated, and highly driven individuals? If you are curious or passionate about venture capital, then you might be the ideal candidate for our new Business Development Manager role in Denmark.Your MissionWe are seeking a dynamic Business Development Manager to spearhead our Danish operations in Copenhagen, driving ongoing growth and success. You will be responsible for crafting your strategy, delivering commercial expertise, and ensuring long-term profitability. The ideal candidate is a strong leader with a natural ability to build trust and relationships with people. You are also exceptionally driven, hands-on, and capable of inspiring a high-performance team.About UsCVX is one of Europe's fastest-growing venture investors, with a focused ambition to become the largest venture investor in Europe by providing growth companies with capital, knowledge, and networks. We believe that the best investors are those who can provide entrepreneurs with the right insights, experience, and connections tailored to their specific phase and industry.CVX always invests alongside and through the best business angels for each entrepreneur. Currently, we have over 700 angel investor partners in CVX who invest in and support businesses where they can add real value.CVX is currently made up of 20 ambitious and talented individuals in Copenhagen, London, and Oslo.Your ResponsibilitiesDevelop and implement your sales strategy.Build a robust lead generation system.Drive sales and continuously meet and exceed revenue targets.Once specific sales goals are achieved, you will be responsible for hiring, developing, and leading a top-tier sales team.Actively participate in budgeting and goal-setting for the organization.Monitor KPIs and continually develop and implement action plans to improve results.Represent CVX at events, gatherings, conferences, etc.Collaborate closely with and work alongside other leaders.Report directly to the CEO.

At Benchling, we are at the forefront of a biotechnology revolution that is transforming everything from the medications we consume to the materials we use in our daily lives. Our mission is to harness the potential of this innovative field by providing cutting-edge technology that accelerates scientific discovery and product development. Join us in our quest to bring modern software solutions to the world of science.ROLE OVERVIEWWe are on the lookout for a dynamic and results-oriented Strategic Account Executive to join our growing team. In this pivotal role, you will spearhead new business initiatives within your designated territory, focusing on nurturing and cultivating relationships with key stakeholders across various roles within assigned accounts. Your contributions will be vital in expanding our customer network and achieving successful sales results through strategic pipeline development and precise sales forecasting.RESPONSIBILITIESPipeline Generation: Generate approximately 80% of your pipeline by identifying new business opportunities and engaging multiple personas within potential customer accounts. Employ diverse strategies and tools to attract leads and guide them through the sales process.Sales Forecasting: Create and uphold precise sales forecasts (within +/- 10% of your goals), utilizing data to guide decision-making and ensure consistent revenue results aimed at achieving sales targets.Solution Selling: Clearly articulate the value of our platform, customizing presentations and proposals to address the specific needs of each potential client.Negotiation and Closing: Lead negotiations with prospective clients, thoughtfully involving key stakeholders, including C-level executives, while navigating organizational complexities, addressing concerns, and securing new contracts.Account Management: Collaborate with various personas within accounts to comprehend their distinct needs and align Benchling’s offerings with their business goals.Collaboration: Work synergistically with internal teams (marketing, product, customer success, etc.) and partners to ensure a seamless client experience and foster long-term customer satisfaction.Continuous Learning: Remain well-versed in industry trends, competitor strategies, and emerging technologies to maintain a competitive advantage in the market.

Join our dynamic team as a Business Operations Associate at light-inc, where you will play a pivotal role in streamlining processes and enhancing operational efficiency. Your keen analytical skills and attention to detail will be essential in supporting various business functions and driving our growth.