About the job
Carvana is seeking passionate Customer Advocates with a minimum of 2 years of experience in customer service to embark on an exciting career journey with us! As the fastest-growing used automotive retailer in U. S. history and one of the four fastest companies to enter the Fortune 500, we are dedicated to transforming the car-buying experience.
Our Customer Advocates play a crucial role in bringing joy to customers, whether it’s through delivering their vehicles or engaging with the community. Are you ready to embrace the 'Hauler-Life'?
Shift Requirement: This role requires availability from 7 AM to 5 PM, with the flexibility to work 7 days a week. Days off will rotate between weekdays and weekends.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17, with ample growth opportunities based on individual performance. You can elevate your earnings rapidly:
- Pay Range: $17-$19 hourly
- Starting Pay: $17/hr
- At 3 Months: $17.50/hr
- At 6 Months: $18/hr
In your first year, you could progress from $17/hr to $19/hr through our performance-based 'Careers Not Jobs' program, which offers four merit opportunities each year. Eligible team members can receive an additional $0.50 pay increase every 90 days.
Additionally, Market Operations may provide other performance-based incentive programs specific to your location, potentially leading to even higher earnings.

