IT Subject Matter Expert at CGS Federal | Chicago, IL

Join CGS Federal as an IT Subject Matter Expert!We are looking for a dedicated professional to provide in-depth expertise in application and systems software to our diverse stakeholders. You will analyze complex hardware, software, and telecommunication systems to establish processes and procedures that enhance operational efficiency across various departments. Your role will involve consulting on the design, development, documentation, and delivery of standard operating procedures, insightful presentations, and training materials tailored for different audiences.At CGS, we unite talented and innovative individuals to tackle the government's most pressing challenges using cutting-edge technology. We value collaboration and are committed to fostering an environment where employees can grow professionally through numerous learning opportunities.

Join 360IT Professionals as a Network Architect/Subject Matter Expert in our Managed Network Operations Center (NOC). In this pivotal role, you will leverage your expertise to design, implement, and optimize network infrastructure solutions for our diverse clientele. You will work collaboratively with cross-functional teams to ensure seamless network operations and enhance system performance.

Join our dynamic team at 360 IT Professionals as a Technical Support Subject Matter Expert. In this role, you will utilize your expertise to provide exceptional technical support and guidance to our clients. Your responsibilities will include troubleshooting complex technical issues, leading support initiatives, and collaborating with cross-functional teams to enhance service delivery.

Join Our Team as a Relativity Subject Matter ExpertCGS Federal is on the lookout for a Relativity Subject Matter Expert (SME) to enhance our eDiscovery team in Chicago, IL. In this full-time role, you will collaborate closely with Relativity's technical staff to troubleshoot software-specific challenges and ensure optimal software performance.Your responsibilities will include testing new software releases, as well as configuring templates, views, scripts, and workflows that are essential across various workspaces. We are searching for individuals who are passionate about leveraging advanced technology to solve complex government issues.At CGS, we believe in fostering a work environment that supports innovation and collaboration. Our team is composed of motivated and skilled professionals dedicated to advancing government innovation through cutting-edge technology. We encourage continuous professional development through various learning opportunities.

At OpenGov, we are at the forefront of delivering cutting-edge AI and ERP solutions tailored for local and state governments across the United States. Over 2,000 municipalities, state agencies, school districts, and special districts trust the OpenGov Public Service Platform to enhance operational efficiency, embrace change, and foster public trust. Our award-winning suite of products spans enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency through open data. All these solutions are seamlessly integrated within the OpenGov ERP, empowering public sector organizations to prioritize effectively and achieve maximum ROI on every dollar spent. Discover more about our mission to enhance government accountability and our vision for high-performance governance by visiting OpenGov.com.

Senior Relativity Subject Matter ExpertEmployment Type: Full-Time, ExperiencedDepartment: eDiscoveryAt CGS Federal, we are on the lookout for a highly skilled Senior Relativity Subject Matter Expert (SME) to become an integral part of our dynamic eDiscovery team. In this role, you will collaborate closely with Relativity staff to address software-specific challenges and ensure optimal functionality. Your expertise will be crucial in testing new software releases and in crafting templates, views, scripts, and workflows utilized across multiple workspaces or entire divisions.CGS Federal is dedicated to uniting talented and innovative individuals to tackle the most pressing challenges faced by government agencies using state-of-the-art technology. We are looking for passionate candidates who are eager to drive governmental innovation, thrive in collaborative environments, and proactively address the needs of their colleagues. Our supportive culture encourages continuous professional development through diverse learning opportunities.Key Responsibilities:- Provide expert-level support and guidance on Relativity to attorneys, investigators, and Litigation Support Specialists.- Execute specialized data culling and identification tasks in Relativity, utilizing complex searches and custom indices for litigation holds and other government-related matters.- Collaborate with the CFTC's technical support team to troubleshoot user issues related to access, performance, and software installation.- Engage directly with Relativity staff to resolve software-specific challenges.- Test and validate new Relativity software releases while establishing templates, views, scripts, and workflows that enhance productivity across workspaces.- Maintain proficiency in Relativity and all associated analytics tools by staying updated with software changes, integrations, and participating actively in the Relativity User Portal.- Advocate for new feature requests by collaborating with CFTC staff and promoting ideas within the eLaw community.

Join our dynamic team at 360IT Professionals as a PeopleSoft Administrator (Subject Matter Expert). In this pivotal role, you will leverage your expertise in PeopleSoft to optimize system performance, implement solutions, and support end-users. Your contributions will ensure the integrity and efficiency of our PeopleSoft environment.

This Senior Specialist, Partnership Matters role sits within the Corporate Affairs & Partner Support team at AlixPartners. The position is part of the Partnership Matters Office (PMO), which supports the growth and advancement of AlixPartners’ people across global offices and corporate functions. Location and Work Model This hybrid position can be based in New York, Southfield, Chicago, Dallas, Boston, or Washington, DC. Team members work in person at an AlixPartners office on Tuesday, Wednesday, and Thursday, with remote work on Monday and Friday. Role Overview The Senior Specialist manages operational processes and strategic initiatives that span the firm. The role involves cross-functional collaboration and supports programs related to equity and partnership matters. What You Will Do Oversee and improve core processes such as hiring, promotions, compensation, and performance evaluations. Identify ways to enhance processes, resolve issues, and deliver consistent results for stakeholders. Independently manage ad hoc requests, including data analysis, document review, and synthesizing information for leadership. Support global partnership-related programs, interpreting guidelines and applying judgment to unique cases. Make decisions aligned with firm policies and objectives. Anticipate needs, recognize risks, and take initiative to address or escalate issues with recommended solutions. Who Succeeds in This Role Applies strong analytical skills and independent judgment. Adapts to shifting priorities and new challenges. Works autonomously and proactively solves problems. Communicates effectively with stakeholders across offices and functions. Reporting This position reports to the Partnership Matters Partner. While New York is the preferred location, qualified candidates in Southfield, Chicago, Dallas, Boston, or Washington, DC will be considered.

We are seeking a talented and experienced Hadoop Subject Matter Expert (SME) to join our team on an urgent basis. In this role, you will leverage your expertise in Hadoop to drive innovative solutions and support our data initiatives. You will be responsible for guiding the implementation of Hadoop technologies, ensuring optimal performance, and troubleshooting any issues that arise. If you are passionate about big data and have a strong background in Hadoop, we want to hear from you!

We are seeking a talented and experienced Oracle EBS HCM Functional Subject Matter Expert (SME) to join our dynamic team in Chicago. In this key role, you will leverage your deep knowledge of Oracle EBS Human Capital Management (HCM) to provide expert guidance and support across various projects and initiatives within the organization. You will collaborate closely with stakeholders to understand their needs, propose effective solutions, and ensure successful implementation of HCM functionalities.

At Intercom, we are revolutionizing customer service through cutting-edge AI technology. Our mission is to empower businesses with the tools they need to deliver exceptional customer experiences.Our AI assistant, Fin, is at the forefront of customer service innovation, allowing companies to provide seamless, around-the-clock support. By integrating with our Helpdesk, Fin transforms into the comprehensive Intercom Customer Service Suite, designed to address complex inquiries that require human intervention.Since our inception in 2011, we've gained the trust of nearly 30,000 businesses worldwide, setting a new benchmark for customer service excellence. Our commitment to our core values drives us to push boundaries, act with urgency, and deliver unmatched value to our clients.What’s the Opportunity?As the landscape of customer support evolves with AI, we seek a Technical Support Specialist who thrives in a dynamic environment, is innately curious, and possesses fluency in AI tools. You will set a high standard for yourself and your colleagues.In this role, you will manage intricate technical queries related to our advanced features, serve as an escalation point for challenging investigations, provide exemplary customer support, actively engage with customers to maximize their experience on our platform, and contribute to product enhancements, process improvements, and team development. Embracing AI tools alongside your expertise will enable you to resolve complex cases swiftly, fostering a culture of continuous improvement. If you are excited by the prospect of constant learning in a fast-paced environment, this role is perfect for you!If this opportunity resonates with you, we invite you to apply and become our next Technical Support Specialist.

Join ThermalWorks LLC as a Technical Support Specialist, where you'll collaborate closely with the Director of Service to be the frontline of our Technical Service organization. Your responsibilities will include providing first-response support, system validation, and accurately capturing high-quality data during significant events. Beyond core monitoring and escalation tasks, you will also cater to customer experience (CX) requirements, ensuring seamless operation across time zones. This execution-focused role operates within established boundaries to facilitate safe and timely decision-making by Technical Service leadership. We seek an individual who is agile, professional, and capable of handling confidential information while thriving in a dynamic environment.At ThermalWorks, we prioritize efficiency and aim for smooth operations. Our mission is to deliver integrated cooling solutions for data centers and commercial buildings that significantly lower energy demand, reduce water usage, and decrease cooling costs. Our innovative solutions lead the industry by outperforming traditional air- and water-cooled systems regardless of climate conditions.We value sustainability and innovation, which is why we are selective in our hiring process. Trust, communication, reliability, and self-motivation are essential attributes for our team members. We are on the lookout for creative thinkers and high performers who are eager to make a positive impact. We offer flexibility and limitless growth opportunities to those who can leverage their skills and talents to create value. As part of the Endeavour Energy, LLC family, you'll join a diverse, passionate group dedicated to making a difference for both people and the planet. Are you ready to embark on this journey with us?

Join our dynamic team at 360 IT Professionals as an Oracle EBS Advanced Benefits Module Subject Matter Expert. In this role, you will leverage your extensive knowledge of Oracle EBS to guide our clients in optimizing their benefits administration processes. You will collaborate with cross-functional teams to implement best practices and ensure the effective utilization of the Oracle EBS Advanced Benefits Module.Key responsibilities include conducting training sessions, providing technical support, and serving as a trusted advisor to clients. Your expertise will be integral in enhancing operational efficiencies and ensuring compliance with industry standards.

As an Informatics Technical Support Specialist, you will play a critical role in providing technical support for informatics systems and applications. You will assist end-users with troubleshooting and resolving issues, ensuring optimal system performance and user satisfaction. This role demands strong analytical skills, attention to detail, and the ability to communicate effectively with both technical and non-technical stakeholders.

Join TechBiz Global, a leader in recruitment services, as we partner with top-tier clients to enhance their teams. We are currently in search of an SAP Test Consultant / Lead (SAP OTC Subject Matter Expert) who is eager to contribute to a dynamic and innovative environment. If you seek an exciting opportunity for professional growth and impact, this position may be your ideal match.Key ResponsibilitiesConduct thorough evaluations of SAP S/4HANA OTC modules, analyzing implemented solutions and workflows to ensure adequate test coverage.Identify gaps and areas for improvement to support the development and execution of a comprehensive testing strategy and plan.Lead the creation of detailed documentation that supports business-driven workflows and end-to-end testing scenarios.Collaborate effectively with business analysts, developers, and stakeholders to guarantee complete requirements coverage.Extract test requirements from business processes and specifications.Assist in the execution and refinement of data and functionality-driven testing, applicable for both manual and automated processes.Validate functional, integration, and regression testing workflows for complex business scenarios.Support defect triage, assignment, and validation activities while providing comprehensive test reporting.Demonstrate experience with Agile methodologies and tools such as ALM, Jira, and Azure DevOps.Maintain focus on deadlines and deliverables while managing daily activities efficiently.Communicate effectively with stakeholders regarding issues, changes, and enhancements.Contribute to the ongoing improvement of testing processes, procedures, and tools.

Join System Canada Technologies as a Business Analyst or Subject Matter Expert, specializing in Interest Rate Swaps. We are seeking a motivated professional with a strong interest in financial instruments and a passion for analyzing complex data to drive business decisions. In this role, you will collaborate with cross-functional teams, leveraging your expertise to support the development and implementation of innovative financial solutions.

Role overview StrataCareers is hiring a Technical Architect specializing in Decision Support for its Chicago, IL office. The focus of this role is to implement and optimize StrataJazz® solutions for clients. Acting as a technical advisor and subject matter expert, this architect guides clients through the solution process from start to finish. Key responsibilities Serve as a technical advisor for the delivery and optimization of StrataJazz® solutions. Collaborate with Product Management, Applications and Technical Support, and client-facing teams to deliver solutions that follow best practices. Identify areas where solution delivery can be improved and address inefficiencies. Offer input on product enhancements by incorporating technical and client feedback. Help build technical expertise within the team. Collaboration and communication This position requires frequent interaction with both internal teams and clients. Strong communication and problem-solving skills are important to ensure that solutions meet both organizational objectives and client requirements.

Role Overview Strata Careers is hiring a Technical Product Specialist in Decision Support based in Chicago, IL. This role focuses on improving decision-making tools and supporting their use across client organizations. What You Will Do Work closely with teams from different departments to design and refine technical solutions for clients. Gather and document product requirements to ensure solutions align with client needs. Provide ongoing support for decision support products, addressing technical questions and troubleshooting issues. Help guide successful product implementations from start to finish.

Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a leading global financial services firm headquartered in Greenwich, Connecticut, with a presence in over 15 countries. With more than four decades of experience, we are recognized for our innovative technology and unwavering commitment to our clients.Our affiliates deliver around-the-clock electronic brokerage services across a variety of asset classes, including stocks, options, futures, currencies, bonds, and funds, to clients in over 200 countries and territories. We cater to individual investors and institutions, including financial advisors, hedge funds, and introducing brokers. Our advanced technology, competitive pricing, and global market access empower our clients to maximize their investment potential.Recognized by Barron's as the #1 online broker for six consecutive years, Interactive Brokers is a dynamic workplace offering the chance to be part of a team that simplifies and enhances financial opportunities through state-of-the-art technology.This is a hybrid role (3 days in the office / 2 days remote).About Your Team:As a member of the Client Technical Support team, you will assist our clients with inquiries regarding our trading offerings and serve as a liaison between internal teams and clients to ensure prompt and effective resolutions to any issues that arise. We are looking for an analytical problem solver with a knack for troubleshooting technical and software-related challenges. The ideal candidate should have the ability to identify, investigate, and escalate client-reported issues concerning our platforms. If you are proactive, motivated, and analytical, we invite you to join our team and contribute to building one of the world's premier brokerage brands.Responsibilities:Provide support to clients through various channels including phone, chat, and support tickets.Deliver technical and functional support for Interactive Brokers’ platforms.Desktop applications (Windows, macOS, and Linux).

Make an Impact in Your Role As a Senior Application & Technical Support Specialist for our Axiom Financial Institutions (FI) solutions, you will play a pivotal role in providing application guidance and technical support to our clients involved in financial planning, forecasting, and reporting tasks. You will collaborate directly with finance and operations stakeholders to tackle intricate system and data challenges, ensuring that their Axiom solutions are both effective and provide accurate, trustworthy insights. This position requires a blend of extensive financial systems knowledge and advanced troubleshooting abilities to ensure customer success, facilitate issue resolution, and foster ongoing enhancements.