Senior Sales and Operations Planning Manager

Join Us in Shaping the FutureFor nearly six decades, our innovative solutions have fostered impactful connections between renowned brands and their customers. Although we've achieved significant milestones, our journey is just beginning!As a leading global technology company, we specialize in crafting dynamic, personalized, and engaging customer experiences through our advanced digital hardware, proprietary content management system, and cutting-edge signage solutions. If you've placed an order at McDonald's via drive-thru or in-store recently, you might have interacted with our state-of-the-art digital solutions. We operate in over 50 global markets and maintain 9 offices worldwide, with our global headquarters proudly situated in Sydney, Australia.At Coates Group, we uphold the values of a family-owned business while embracing the innovative spirit of a startup. Our mission is clear: Creating Connections. Empowering Partnerships. Always Evolving. Through dedication, hard work, and creativity, we've established ourselves as industry leaders, earning awards and breaking records, all the while focusing on continuous growth and evolution. We are proud recipients of the 2x Australia Good Design Award and have successfully completed the largest hardware deployment in Quick Service Restaurant history.We foster a culture of curiosity, authenticity, and collaboration, valuing the diversity of our team. Our Crew consists of imaginers, kindness advocates, experts, creators, thinkers, challengers, and over-achievers. Together, we are transforming how the world’s leading brands utilize technology to enhance customer experiences.The Senior Sales and Operations Planning Manager for North America will spearhead the comprehensive Sales & Operations Planning (S&OP) process across the region. This pivotal role ensures seamless alignment among commercial, product, and supply chain functions to develop a cohesive, feasible, and financially sound plan. The manager will oversee the monthly S&OP cycle, which includes Product Management Review, Demand Planning, Supply Planning, and Executive S&OP Review. The primary goal is to synchronize demand with supply while optimizing service levels, inventory, costs, and revenue performance. Acting as the key integrator across various functions, the Senior S&OP Manager will drive decision-making, transparency, and accountability.

Join ServiceNow as a Senior Manager of IT Audience Planning, where you will lead strategic initiatives to enhance audience engagement and drive effective marketing efforts across various channels. In this pivotal role, you will collaborate with cross-functional teams, analyze audience data, and develop targeted strategies to meet business objectives.Responsibilities include overseeing audience segmentation, crafting insightful reports, and optimizing processes to maximize engagement. Your leadership will be crucial in fostering a data-informed culture that supports our marketing and communications goals.

Join Appian as a Senior Manager of Sales Strategy & Field Operations. In this pivotal role, you will lead initiatives to optimize our sales processes, enhance team performance, and drive revenue growth. You will collaborate with cross-functional teams to develop and implement strategies that align with our business objectives.

About the TeamThe New Verticals Strategy & Operations team at DoorDash is transforming the landscape of grocery, convenience, alcohol, and retail delivery through innovative first-party and third-party operations. Our DashMarts serve as a pioneering convenience solution, offering a diverse range of household essentials, groceries, beloved brands, and local favorites for on-demand delivery. With a nationwide presence, we are expanding our geographic reach, enhancing our service offerings, and scaling our existing operations.About the RoleYou will play a key role within our DashMart Warehouse Design and Space Planning team, which is part of the DashMart Strategy and Operations organization. Your mission will be to optimize the physical layout and logistics of our DashMarts in a cost-effective and space-efficient manner. You will derive insights to inform the distribution of square footage and storage capacity, translating operational data into actionable recommendations for site layouts and inventory placements. Additionally, you will manage capacity metrics vital for our long-term business strategy and growth.Your responsibilities will include data analysis, long-term forecasting, and making recommendations for capacity decisions and site investments that align with our business objectives. You will collaborate cross-functionally with teams in operations, category management, supply chain, real estate, and construction to bring these plans to fruition. This role reports to a Senior Manager within our DashMart Strategy & Operations team and operates in a hybrid model, balancing time between your home office, DashMart locations, offsite meetings, and remote work. This position falls under our Strategy & Operations job family, reporting to the COO.You’re excited about this opportunity because you will…Build. You’ll have a significant impact on DoorDash’s next major business initiative. Your efforts will span from high-level strategic planning to detailed operational execution, fostering continuous improvement as we launch and scale new services.

At Gong, we leverage cutting-edge AI technology to revolutionize the success of revenue teams globally. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive and trusted platform that not only observes but actively guides and supports the most successful revenue teams worldwide. Utilizing the Gong Revenue Graph and AI-driven intelligence, we empower over 5,000 companies to gain deep insights into their teams and customers, automate essential sales processes, and achieve superior results with enhanced efficiency. Discover more at www.gong.io.Joining Gong means becoming part of a vibrant company driven by innovation, ambitious visions, and a dedicated workforce. We are on a mission to redefine revenue intelligence, seeking individuals who are eager to contribute to our future endeavors. Collaborating with a team that dreams big, moves rapidly, and values craftsmanship and camaraderie, you will thrive in an environment where transparency and trust are foundational principles. With us, you have the opportunity to make a substantial impact and grow, stretch your capabilities, and do work that truly matters.We are in search of a strategic, data-driven, and highly collaborative Senior Manager of Field Operations to serve as a key business partner to our Revenue Architect (RA) organization. In this pivotal role, you will operate at the nexus of strategy, operations, analytics, and change management. You won't just report on developments; you will actively shape them. Collaborating with RA leadership, you will define strategic directions while rolling up your sleeves to establish the infrastructure, processes, and rhythms necessary for effective execution. As the 'Voice of the Field', you will engage cross-functionally with Finance, Recruiting, Operations, Strategy, Enablement, and Product to secure the resources and alignment essential for the Revenue Architect team to deliver exceptional value to our customers.

Okta, Inc. is seeking a Senior Manager, Recruiting Operations based in Chicago, Illinois. This role shapes the way Okta attracts and hires new team members, focusing on refining recruitment processes and supporting a positive experience for candidates throughout their journey. Key responsibilities Design and implement strategies that enhance recruiting operations Collaborate with teams across Okta to streamline hiring practices Analyze data to spot trends and inform recruitment decisions Lead and mentor a team of recruiting professionals What to expect This position emphasizes continuous improvement and collaboration. The Senior Manager will play a central role in shaping how Okta finds and welcomes new talent, using data-driven insights and cross-functional teamwork to improve results.

Are you a visionary leader with a passion for strategic planning? ActiveCampaign is seeking a Strategic Planning Manager who will play a crucial role in shaping our long-term business strategies. In this position, you will collaborate with cross-functional teams to define objectives, analyze market trends, and develop actionable plans that align with our organizational goals.Your analytical mindset and creative problem-solving skills will be essential in evaluating performance and identifying areas for growth. Join us to drive innovation and ensure the success of our strategic initiatives.

Role Overview DoorDash is hiring a Senior Analyst, Workforce Strategy and Planning. This position focuses on using data to improve workforce strategy and support operations across multiple locations. The role can be based in Minneapolis, MN; Austin, TX; Chicago, IL; Denver, CO; Philadelphia, PA; Miami, FL; Atlanta, GA; Tempe, AZ; or remote within the United States. What You Will Do Analyze workforce data and trends to identify opportunities for operational improvements. Develop strategies that support productivity and employee engagement. Work closely with teams from different departments to design and implement workforce plans. Translate insights into actionable plans that help drive business growth. Location Eligible locations include Minneapolis, MN; Austin, TX; Chicago, IL; Denver, CO; Philadelphia, PA; Miami, FL; Atlanta, GA; Tempe, AZ; and remote within the United States.

Role Overview Stripe is hiring a Program Manager focused on Go-To-Market (GTM) Planning. This position can be based in Chicago or remote within the US. What You Will Do Work with teams across the company to shape and carry out GTM strategies that strengthen Stripe’s position in the market. Use data and analysis to guide decisions and track progress against business goals. Coordinate projects from planning through execution, keeping efforts aligned with Stripe’s strategic priorities.

The Senior Manager of Sales Strategy at axiom shapes and implements sales plans to drive revenue and expand market presence. This position is fully remote, open to candidates located in Atlanta, Chicago, Dallas, or Houston. Key responsibilities Assess market trends to set sales priorities and direction Create and improve strategic initiatives that foster business growth Lead a team to execute sales tactics, ensuring plans are delivered as intended Collaborate with teams across the organization to align goals and share insights Apply data-driven approaches to guide decisions and evaluate the impact of sales strategies Location details This is a remote role. Applicants should be based in Atlanta, Georgia; Chicago, Illinois; Dallas, Texas; or Houston, Texas.

Viant Technology is hiring a Revenue Operations Manager to help strengthen and expand go-to-market strategies. This position works closely with Sales Leadership and cross-functional partners to improve pipeline management, forecasting, compensation, and analytics. The role is based in either Chicago, IL or New York, NY. As a key advisor to go-to-market leaders, the Revenue Operations Manager brings structure and analytical insight to business decisions. The focus is on increasing efficiency, supporting growth, and ensuring transparency throughout revenue operations. Core responsibilities include designing compensation plans, refining reporting systems, and managing the technology stack that supports the revenue organization. Revenue Operations Leadership Collaborate with the Director of Revenue Operations to manage and improve core RevOps processes, such as pipeline management, forecasting, territory planning, and deal execution. Work with Sales Leadership to maintain pipeline health, improve forecast accuracy, and support operational routines. Act as an operational advisor to GTM leaders, highlighting risks and opportunities as they emerge. Design, implement, and oversee variable compensation plans that align sales performance with company objectives. Manage MBOs, SPIFFs, and STIPs, assess their effectiveness, and recommend enhancements. Data, Systems, and Tools Maintain data accuracy and governance in Salesforce and across the GTM tech stack, including Highspot and Gong. Develop and support reporting infrastructure for compensation, forecasting, and performance management. Work with Systems and IT teams to streamline workflows, automate processes, and scale tools as the business grows. Use advanced skills in Microsoft Excel and Google Sheets to analyze, validate, and visualize large data sets for actionable insights. Evaluate and implement tools, including AI-powered solutions, to enhance revenue workflows and productivity. Analytics and Insights Create and manage dashboards and reports on pipeline, performance, compensation, and revenue trends. Translate complex data into clear, executive-ready insights and recommendations.

Strata Careers is hiring a Manager of Customer Scoping & Planning based in Chicago, IL. This position focuses on leading customer engagement efforts and making sure planning activities align with company objectives. Role overview The Manager of Customer Scoping & Planning guides cross-functional teams to improve how the company scopes and plans customer projects. The goal is to support customer satisfaction by refining processes and ensuring that each engagement meets strategic priorities. What you will do Lead initiatives that engage customers and address their needs during project scoping and planning. Work with teams across the organization to streamline planning and align efforts with company goals. Develop and improve strategies that enhance the customer experience through careful planning. Requirements Experience managing customer engagement and planning processes. Strong collaboration skills, especially when working with multiple departments. Ability to align project planning with broader organizational objectives.

Rithum™ stands as the world's most reliable commerce network, revolutionizing the collaboration between brands, suppliers, and retailers to create unparalleled e-commerce experiences. Our platform empowers brands and retailers to accelerate their growth, optimize cross-channel operations, scale product offerings, and enhance profit margins. With over 40,000 companies leveraging Rithum to expand their businesses across diverse channels, we manage more than $50 billion in annual Gross Merchandise Value (GMV). Our comprehensive suite of commerce, marketing, and delivery solutions facilitates an optimized consumer shopping journey from inception to completion.

About CookUnity:At CookUnity, we believe that food is more than just sustenance; it's a source of inspiration and connection. Founded in 2018, we created the first platform that brings together culinary talent with food lovers across the nation. Delivering over 50 million meals annually from exceptional chefs, we ensure that every dish is fresh, ready-to-eat, and crafted with passion.As we evolve, CookUnity is not just a delivery service; we are innovating into a vibrant marketplace dedicated to our mission: empowering chefs to nourish the world.If this inspires you, we invite you to explore the opportunity we've created.The RoleAs the Senior Warehouse Operations Manager at CookUnity Chicago, you will spearhead all aspects of operations in our bustling warehouse environment. This position requires overseeing daily operational excellence while strategically developing systems and processes that enhance scalability, efficiency, and food safety.In this pivotal role, you will lead core functions including receiving, inventory management, ingredient distribution, and order staging. You will also collaborate closely with Culinary, Fulfillment, Procurement, and Technology teams to ensure the seamless flow of materials into production and efficient distribution of finished goods.We are looking for a dynamic leader who is passionate about creating systems, nurturing talent, and driving continuous improvement within our warehouse and supply chain operations.

At PPRO, we are dedicated to making local payment methods accessible worldwide. Our vision empowers individuals to purchase goods and services using their preferred payment methods. Collaborating with industry giants like Ant Group, PayPal, and Stripe, we help partners enter new markets, engage with a broader audience, and accelerate their growth initiatives.Our strength stems from our diverse global workforce consisting of over 50 nationalities across more than 10 international locations, all striving to provide exceptional products and services to our partners and customers. While we focus on innovating global commerce, our internal mantra revolves around #chooseaction, #beopen, #thinkcustomer, #gofurther, and #wintogether.Your Role:Join our vibrant US commercial team in Chicago as the Senior Manager for New Business, playing a crucial role in our fintech scale-up's expansion across the Americas. You will report directly to the SVP Global Head of New Business Sales and be pivotal in developing our sales strategy in the Americas. Your leadership will inspire your team to surpass ambitious targets while fostering a culture of collaboration and ownership.In this unique player-coach role, you will lead a Sales Manager based in Sao Paulo while actively managing your own sales pipeline. Your responsibilities include coaching and mentoring your team to enhance their capabilities in identifying, prospecting, and closing new Payment Service Provider (PSP) and enterprise merchant opportunities. You will also take charge of driving your own revenue targets, promoting product adoption, and contributing to continuous innovation throughout the Americas.

Role Overview DoorDash is hiring a Senior Associate, Sales Enablement. This role supports the sales organization by improving productivity and effectiveness. The Senior Associate works alongside sales leaders, providing tools, resources, and insights that help teams reach their goals. What You Will Do Partner with sales leadership to identify needs and deliver practical solutions Supply teams with up-to-date resources and actionable information Contribute to strategies that drive sales performance and improve customer satisfaction Location San Francisco, CA New York, NY Phoenix, AZ Chicago, IL

We are seeking a dynamic and experienced Senior Manager of Billing Operations to join our team at ActiveCampaign. In this pivotal role, you will oversee our billing processes, ensuring accuracy, efficiency, and compliance.Your leadership will be essential in optimizing our billing systems while mentoring and guiding our operational team. You will collaborate cross-functionally to enhance customer satisfaction through streamlined billing practices.

Join Gong.io as a RevOps Manager, focusing on NAMER Territory Strategy and Operations. In this pivotal role, you will leverage data-driven insights to enhance operational efficiency and drive strategic initiatives across the North American region.

Join mbjnetwork as an Event Planning Intern and immerse yourself in the dynamic world of event management. This internship offers a unique opportunity to learn the ins and outs of planning and executing various events, from corporate meetings to social gatherings. You will collaborate with experienced professionals, gain hands-on experience, and develop essential skills in project coordination, vendor management, and client relations.

About the TeamThe Account Development Strategy & Operations team is pivotal in crafting and sustaining a high-performing sales organization to enhance SMB restaurant growth through innovative product solutions.As an Associate Manager, you will play a critical role in DoorDash's transformation from a marketplace to a leading technology partner. You will spearhead the strategy and operational framework for Digital Ordering, our premier white-label solution that allows merchants to manage commission-free ordering directly on their websites. Your contributions will empower local businesses to enhance their digital presence and foster direct relationships with customers through DoorDash’s exceptional logistics and technology.About the RoleWe seek a proactive builder who excels in uncertain environments while maintaining strong operational discipline. You will convert overarching company objectives into specific quarterly sales targets, balancing strategic insights with the technical and operational expertise necessary to establish new functions and systems. Your responsibilities will include auditing sales processes and utilizing cutting-edge AI to optimize productivity. Reporting to the Senior Manager of Sales Strategy & Operations, you will collaborate across Product, Sales, and Analytics to transform a research-based vision into a robust, scalable revenue engine.You Will Thrive in This Role Because You Will...Translate Strategy into Execution: Establish ambitious quarterly sales goals, guiding the team to focus on key growth areas for sustained expansion.Establish Operational Governance: Facilitate business operations, including Weekly Business Reviews, to ensure meticulous tracking of leads, opportunities, and deals.Drive Sales Acceleration through Rigor: Enhance the sales team's efficiency by implementing tool and system updates, and optimizing the sales funnel through precise measurement and analysis of performance metrics.Innovate with AI: Lead ongoing exploration of the latest AI tools and technologies to drive improvements.