Professional Services Consultant at Ripple | Chicago

Ripple is looking for a Professional Services Consultant to join the team in Chicago, Illinois. This position centers on helping clients achieve their goals by implementing Ripple’s services and driving ongoing improvements. Collaboration with colleagues across the company is a key part of the role. Key responsibilities Coordinate with cross-functional teams to deliver Ripple’s services to clients Guide clients through the implementation process and strive for strong client satisfaction Identify, analyze, and resolve issues as they come up during projects Continuously refine processes to better serve client needs Location This role is based in Chicago, Illinois, United States.

At Ripple, we are pioneering a future where value transfers as seamlessly as information does today. Our innovative crypto solutions cater to financial institutions, businesses, governments, and developers, enhancing the global financial landscape and fostering greater economic equality and opportunities worldwide. Join us to engage in meaningful work and develop your skills alongside a supportive team.If you are eager to witness your impact and unlock remarkable career advancement, we invite you to join us in creating tangible value in the world.THE WORK:Ripple Treasury (previously GTreasury) stands at the forefront of integrated SaaS treasury and risk management solutions for the modern treasurer. Utilizing cutting-edge technology, Ripple Treasury empowers organizations on their journey toward strategic treasury management, offering complete visibility into cash, liquidity, payments, and financial risk management.We are currently seeking a Professional Services Consultant to become a vital part of our team. In this role, you will oversee the design and analysis of customer requirements related to the Financial Instruments module of our Treasury management system, ensuring that implementation aligns with these requirements on schedule and within budget.WHAT YOU’LL DO:Facilitate discovery sessions to gather technical requirements and business processes concerning the management of clients' financial instruments portfolios, including debt instruments, derivatives, and investments.Thoroughly document and understand the complete scope of implementation requirements.Communicate design rationale and functional strategy to effectively achieve objectives.Serve as a Subject Matter Expert (SME) for financial instruments and risk, providing training to both clients and internal teams on the module and market best practices.Contribute to the solution's construction and implementation.Assist in supporting and troubleshooting delivered solutions during implementation.Ensure projects adhere to specifications and budgetary constraints.Exceed client expectations in product setup and service delivery.Provide Tier 2 support for escalated client issues related to financial instruments.Identify up-selling opportunities and direct them to appropriate channels.

At Ripple, we’re on a mission to revolutionize the way value moves across the globe, akin to the speed of information in today's world. Our innovative crypto solutions are designed for financial institutions, businesses, governments, and developers, driving enhancements to the global financial landscape and fostering economic fairness and opportunities for individuals and communities worldwide. Join us to do your best work and enhance your professional journey alongside supportive colleagues.If you are eager to make a significant impact and explore substantial career advancement opportunities, we invite you to join us in creating real-world value.THE ROLE:As part of the Revenue Operations team, the Business Insights Analyst will act as a forward-thinking analytics specialist, concentrating on predictive insights rather than merely reactive reporting. This role will collaborate closely with Sales, Marketing, and Operations to leverage available tools and data effectively, while also partnering with the Data Architect and Data Engineer to shape data architecture decisions, identify data gaps, and enhance data governance practices. You will be responsible for translating complex business inquiries into visual insights and proactive analyses that inform strategic decisions and fuel revenue growth.

At Ripple, we are on a mission to revolutionize how value is transferred globally, creating a seamless experience akin to the exchange of information. We are bold pioneers in the crypto solutions space, empowering financial institutions, businesses, and governments to enhance the global financial system, contributing to greater economic equity and opportunities worldwide. Join us and experience unparalleled career growth while collaborating with a supportive team that values your contributions.With the acquisition of GTreasury in 2025, Ripple has significantly expanded its footprint into the corporate finance sector, tapping into a multi-trillion-dollar market. GTreasury's legacy of over 40 years in supporting industry leaders equips us to integrate treasury operations with our advanced technology, enabling real-time liquidity management across various asset classes.We invite you to be part of a transformative journey in corporate treasury and contribute to the infrastructure that drives the Internet of Value.We are looking for a dynamic Staff Data Scientist and Engineer who is passionate about shaping a world-class platform through collaborative innovation. You will lead the technical trajectory of our data platform, fostering engineering excellence and guiding the evolution of our team.

Ripple Treasury seeks a GTM Systems Architect based in Chicago, Illinois. This position centers on integrating advanced AI and automation tools within treasury operations. The architect will influence go-to-market strategies by designing system frameworks that streamline processes and enhance the overall user experience. Role focus Integrate AI and automation technologies into treasury systems Shape and improve go-to-market processes through thoughtful architecture Support efficient operations and a seamless experience for users Location This role is based in Chicago, Illinois.

OpenGov creates AI and ERP solutions tailored for local and state governments across the United States. Over 2,000 public sector organizations, including cities, counties, state agencies, school districts, and special districts, use the OpenGov Public Service Platform to improve operations, address challenges, and strengthen public trust. The platform covers areas such as enterprise asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. All products connect within the OpenGov ERP, supporting agencies as they prioritize and maximize the value of their decisions. More details about the company’s mission and vision for accountable, high-performance government can be found at OpenGov.com. Role overview The Manager of Professional Services (Solution Consultant) oversees the scoping process for Solution Consultants and reports directly to the Professional Services Director. This position plays a key role in ensuring that professional services engagements are scoped accurately and on time, which supports successful project implementations and strong customer satisfaction. Key responsibilities Lead and develop the scoping process for Solution Consultants involved in professional services engagements. Ensure all scoping activities are detailed, timely, and set the foundation for effective project delivery. Translate organizational objectives into scalable scoping processes and operating models. Drive team development and continuous process improvement to align with company goals. Take ownership of the quality, effectiveness, and scalability of the scoping function, with attention to its impact on project delivery and customer outcomes. Use strong critical thinking and project management skills, particularly when dealing with ambiguity or changing requirements. Location This position is based in Chicago, Illinois (US).

Role overview This Project Manager position at Ripple is based in Chicago, Illinois. The role involves managing several projects from their initial kickoff through to completion. The Project Manager is responsible for keeping work on track, ensuring deadlines and budgets are met, and maintaining alignment among teams and stakeholders. What you will do Coordinate and lead project activities involving multiple departments Track project schedules and budgets to achieve delivery targets Maintain clear communication with stakeholders throughout each project phase Assist with the implementation of important strategic initiatives Location This role is based in Chicago, Illinois, United States.

Role Overview Ripple is looking for a Physical Security Systems Specialist based in Chicago, Illinois. This position focuses on strengthening the company’s security infrastructure by managing physical security systems and supporting the safety of both assets and staff. What You Will Do Implement, manage, and maintain physical security systems for the Chicago office Work to ensure the ongoing safety and protection of Ripple’s assets and personnel

Ripple seeks a Manager of Software Engineering to lead its Cloud Infrastructure team in Chicago, Illinois. This position oversees engineers who design, build, and maintain cloud systems that support Ripple’s blockchain and digital asset projects. What you will do Guide the technical direction for cloud infrastructure supporting blockchain and digital asset services Foster collaboration within the team to deliver reliable and scalable solutions Ensure the ongoing stability and performance of cloud-based systems Team leadership This role manages a group of engineers, providing mentorship and helping set priorities. The manager works to create an environment where the team can deliver strong results and grow technically.

Ripple seeks a Software Engineering Manager based in Chicago, Illinois. This position leads a team of software engineers working on financial technology products, with a focus on both building new features and refining existing solutions. Key Responsibilities Mentor and guide engineers, supporting their technical growth and career development Manage the software development process, from initial planning to final delivery Ensure that all deliverables align with quality standards and meet project objectives Foster a collaborative team environment that encourages creativity and ongoing learning Role Overview This management role centers on leading a technical team dedicated to advancing Ripple’s financial technology products. Success in this position requires a balance of people leadership, process oversight, and a commitment to product quality.

Join OpenGov, the premier provider of AI and ERP solutions tailored for state and local governments across the U.S. Over 2,000 entities, including cities, counties, and school districts, trust the OpenGov Public Service Platform to enhance their operational efficiency and build public confidence. Our industry-leading products encompass enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data solutions. These offerings are seamlessly integrated within the OpenGov ERP, empowering public sector organizations to prioritize their goals and maximize ROI with every decision. Explore how we aim to drive effective and accountable governance across communities at OpenGov.com.Job Summary:As the Manager II of Professional Services, you will report to the Director of Professional Services or the Senior Professional Services Manager. You will lead a dynamic team, ensuring the successful deployment of projects while maintaining on-time delivery, budget adherence, and high customer satisfaction. This role requires translating strategic initiatives into actionable operational processes, overseeing multiple complex projects, and promoting cross-departmental collaboration. Additionally, you will focus on team development, portfolio management, and process enhancement to align with our organizational objectives.Responsibilities:Lead and mentor a diverse team, including Project Managers and Implementation Consultants, ensuring effective recruitment, coaching, and performance management.Translate strategic goals into operational processes that drive team and cross-functional success.Develop and execute strategic plans that align with organizational objectives.Manage a portfolio of implementation projects, including complex technical deployments, and support team members in specific product domains.Proactively identify and mitigate project and customer risks, maintaining strong relationships and momentum through site visits as needed.Conduct portfolio forecasting and analyze trends affecting project efficiency while closely monitoring budget health and delivery timelines.Collaborate with leadership to ensure team skills meet our evolving business needs and foster professional growth.

At Ripple, we are revolutionizing the way value is transferred globally, akin to how information is shared today. Our innovative crypto solutions empower financial institutions, businesses, governments, and developers, enhancing the global financial ecosystem to foster greater economic equity and opportunities for individuals worldwide. Join a team that supports your growth and allows you to do the best work of your career.If you are eager to make a significant impact and advance your career, we invite you to be a part of our mission to create real-world value.WHAT YOU'LL DOLead and execute a comprehensive content strategy to drive growth marketing and demand generation initiatives across the entire marketing funnel.Collaborate effectively with Growth, Product Marketing, Brand, and Communications teams to convert campaign priorities into high-impact content assets.Design and manage multi-channel content initiatives, including paid media content, landing pages, email nurture sequences, case studies, sales enablement tools, webinars, and thought leadership pieces.Create and oversee the production of persuasive, conversion-driven content that is optimized for performance and experimentation.Maintain an editorial calendar that aligns with growth objectives and revenue milestones.Utilize performance analytics to continuously test, refine, and enhance messaging, formats, and distribution channels.Ensure a cohesive brand voice and messaging across all demand generation interactions.Support SEO-oriented growth strategies in partnership with the organic/SEO team.Monitor and report on content performance, pipeline contributions, and return on investment.WHAT WE'RE LOOKING FOR5+ years of experience in content marketing, with a focus on demand generation or growth marketing within a B2B context.Demonstrated success in creating content that generates measurable pipeline and revenue outcomes.Exceptional writing and editing capabilities, with the adaptability to modify tone for various channels and audience segments.Thorough understanding of full-funnel marketing and the role of content at each stage.Experience working collaboratively across diverse teams.Proficient in Asana, GSuite, Slack, Content Management Systems (e.g., Sanity), and AI tools.Meticulous attention to detail, prioritizing quality over speed or volume.Ability to juggle multiple priorities in a fast-paced environment.

At Ripple, we are on a mission to revolutionize the movement of value across the globe, akin to the way information is exchanged today. It’s an ambitious endeavor, and we are already making strides. With our innovative cryptocurrency solutions tailored for financial institutions, businesses, governments, and developers, we enhance the global financial landscape, fostering greater economic equity and opportunities for individuals worldwide. Here, you’ll engage in meaningful work, develop your skills, and collaborate with a supportive team.If you are prepared to witness the impact of your contributions and unlock significant career growth, join us in creating tangible value in the real world.In 2025, Ripple expanded its capabilities significantly by acquiring GTreasury, a leader in corporate finance solutions with over 40 years of experience. This integration empowers corporations to manage, move, and optimize liquidity across both traditional and digital assets seamlessly within Ripple’s technology framework.Join us in shaping the future of corporate treasury and the infrastructure that supports the Internet of Value.THE ROLE:Global treasury relies heavily on robust connectivity. We are seeking a Lead Product Manager to spearhead the Connectivity Platform—the essential infrastructure linking Ripple Treasury with global financial networks.You will steer the comprehensive connectivity strategy across various banking channels (including our proprietary ClearConnect reporting and payments APIs), money market fund platforms (via SDK integrations), ERP ecosystems (third-party connectors and SDKs), and other vital integration points for the Office of the CFO.In light of Ripple's acquisition of GTreasury, you will be pivotal in developing the future of treasury management at the intersection of traditional finance and blockchain technology. Your contributions will guarantee reliable, scalable, and secure data exchanges that are fundamental to our treasury platform experience, facilitating efficient build-vs-integrate decisions that expedite value realization for enterprise clients through all access pathways.

The Financial Controller - Digital Assets at Ripple manages financial operations tied to the company’s digital asset portfolio. This position is based in Chicago, Illinois. Role overview This role focuses on overseeing financial activities for Ripple’s digital asset business. Responsibilities include ensuring all processes meet regulatory requirements and supporting the continued growth of digital asset initiatives. Key responsibilities Manage financial functions and reporting for digital assets Oversee compliance with financial regulations Support the expansion of Ripple’s digital asset business Location This position is located in Chicago, Illinois, United States.

Role overview Ripple seeks a Manager of Client Support for North America, based in Chicago. This position guides a team dedicated to providing responsive, high-quality service to clients throughout the region. The manager shapes daily support operations and plays a key role in ensuring customers receive timely and effective help. What you will do Lead and mentor a client support team that serves North American customers Oversee daily support activities to build and maintain strong client relationships Work to improve customer satisfaction and respond to changing client needs Contribute to Ripple’s mission of transforming financial services through reliable service delivery

Role Overview Ripple is hiring a Staff Software Engineer in Chicago, Illinois. This role focuses on building software that advances Ripple’s blockchain technology. The position involves designing and developing applications that scale, perform reliably, and respond quickly to user needs. What You Will Do Develop software solutions that support Ripple’s blockchain products Work closely with teams across engineering, product, and other functions Ensure applications deliver strong performance and responsiveness Apply deep software development experience to solve complex technical challenges Impact This role helps shape the future of finance by building technology that supports Ripple’s mission.

AECOM Advisory is on the lookout for a proactive and innovative Consultant to bolster our expanding global Advisory business line. We are in search of skilled management consultants who are committed to enhancing economic, environmental, and social vitality for our clients. This role is available in various locations including: Los Angeles, CA; San Francisco, CA; Sacramento, CA; Denver, CO; and Chicago, IL.AECOM Advisory leverages AECOM’s vast expertise in infrastructure design and implementation, serving as a trusted advisor to senior clients and executive teams tackling their most critical enterprise and strategic challenges. Our projects include assisting the City of LA with their Citywide Housing Incentive Program (CHIP) Ordinance, crafting SCAG’s Regional Resilience Toolkit, and executing an Integrated Human Resources Plan for LADWP’s Power System.We cater to a diverse array of clients within the infrastructure, built environment, and community vibrancy sector, such as national governments, regulatory bodies, city agencies, utilities, transit organizations, infrastructure operators, and investors. Our global team of 400 professionals includes business and policy analysts, economists, commercial strategists, technology architects, and specialists in human capital and change management. We empower our clients to develop their strategies, enhance operational performance, and integrate digital systems, creating value for stakeholders and positive impacts on communities.As a pioneering consulting firm, we draw on the operational and technical expertise of our extensive platform to provide clients with industry-specific insights and capabilities.Joining our collaborative and fast-paced team means you will be part of a diverse group of consulting experts. We take pride in our strong mentorship culture and our collective mission to address our clients’ most intricate challenges while promoting career growth and personal development.Role:In your role as a Consultant within AECOM Advisory’s US West Region, you will define, lead, and manage multiple tasks within workstreams as part of larger engagements. Your responsibilities will encompass:Utilizing existing frameworks and developing new solutions to dissect, dimensionalize, and analyze client challenges.Employing AI tools for baseline assessments and secondary research.Conducting stakeholder interviews, including with C-suite clients and senior management.Executing business modeling (market sizing, segmentation, penetration, adoption) and investment analysis, which includes constructing bespoke discounted cash flow (DCF) Excel models.

Join usm2 as a DevOps Consultant in Chicago and play a pivotal role in enhancing our cloud infrastructure and deployment processes. We are looking for a dedicated consultant who can bring innovative solutions to the table and help us streamline our operations. Your expertise will be vital in collaborating with cross-functional teams to implement DevOps practices that improve our efficiency and productivity.

Are you ready to empower the world's connections?At Kong, we understand that not every candidate will meet all listed qualifications, but if you're interested in this role, we encourage you to apply. We're seeking candidates with strong capabilities in key areas while having a willingness to learn and grow in others.About the Role:We invite you to join us as a Professional Services Operations Manager, a critical position aimed at scaling our Services division and fostering operational excellence through strategic program execution, system improvements, and comprehensive reporting. This high-impact role offers visibility and the chance to collaborate closely with PS leadership, streamline back-office procedures, and develop systems that empower our teams to deliver with both efficiency and profitability.If you thrive on tackling complex operational challenges, optimizing workflows within Professional Services, and building scalable systems that enhance customer experiences and financial outcomes, this is your chance to contribute to the growth of a leading Professional Services organization.Key Responsibilities:Serve as the operational backbone for essential Professional Services programs, encompassing monetization initiatives, investment management, and tracking customer outcomes.Enhance team productivity by streamlining workflows, minimizing manual processes, and improving overall efficiency.Implement automation and AI solutions to eliminate repetitive tasks, allowing for more focus on customer engagement.Work collaboratively with Salesforce administrators to optimize and scale Professional Services systems.Support and refine core administrative operations, including month-end procedures, expense management, revenue tracking, forecasting, partner costs, and ROI analysis.Maintain and enhance our reporting suite to provide PS leadership with accurate, real-time insights into expenditures, forecasts, performance metrics, and customer outcomes.Collaborate with Finance and RevOps to align Professional Services financial planning and reporting with broader organizational objectives.Conduct in-depth analyses of margins, revenue, costs, program performance, and customer trends, delivering timely insights for leadership decision-making.Act as the primary resource for all inquiries related to PS systems, processes, and analytics.Qualifications:Proven experience in operations management, preferably within a Professional Services context.Strong analytical and problem-solving skills, with a focus on data-driven decision-making.Excellent communication and collaboration skills, enabling effective partnerships across departments.Experience with Salesforce and other PS systems is a plus.A passion for optimizing processes and enhancing the customer experience.

Join our innovative team at Sonsoft Inc. as a Sitecore Consultant. We are looking for a talented individual who is passionate about digital experience and has a comprehensive understanding of the Sitecore platform. In this role, you will collaborate with cross-functional teams to design and implement solutions that enhance user engagement and drive business growth.Your expertise in Sitecore will be essential in guiding our clients through their digital transformation journeys, ensuring that they leverage the full potential of this powerful content management system.