About the job
The Operations Supervisor at Verra Mobility manages daily operations at the IL_Chicago_Office. This position requires sound judgment and practical decision-making to keep processes running smoothly. The supervisor plays a key part in aligning inventory with shifting customer needs and supporting efficient, high-quality production.
Key responsibilities
- Lead and support a diverse team handling day-to-day operational tasks
- Monitor inventory levels and adjust to match customer demand
- Encourage high standards for output quality and production efficiency
- Maintain strong customer satisfaction, both internally and externally
- Help create and update training materials for new processors
- Collaborate closely with the Operations Manager of Event Processing in the Government Solutions division
What makes this role unique
This position combines hands-on team leadership with an emphasis on continuous improvement. A proactive mindset and steady focus on service quality are essential for success in this role.

