Implementation Consultant at OpenGov | Chicago, IL

OpenGov provides AI and ERP solutions designed for local and state governments across the United States. Over 2,000 public sector organizations, including municipalities, counties, state agencies, schools, and special districts, use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The platform covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. All of these tools work together within the OpenGov ERP, helping agencies prioritize and make the most of their budgets. Learn more about OpenGov’s mission at OpenGov.com. Role Overview The Implementation Consultant helps OpenGov clients get the most from their solutions by managing the full deployment process. This role calls for strong product knowledge, subject matter expertise, and the ability to recommend effective solutions. The consultant sets up new customers for success, ensures they see value from their investment, and supports improvements to OpenGov’s delivery operations. This includes advising during sales and project scoping, sharing feedback with R&D, and mentoring teammates. What You Will Do Lead implementation projects for new clients, guiding them through every step: data gathering, technical configuration, administrator training, and all other deployment needs. Act as the main technical contact for new customers or those expanding their use of OpenGov, keeping communication clear and deployment on track. Work directly with government officials and staff, helping them become skilled administrators and champions of the OpenGov platform. Assess customer requirements and challenges, collaborating with other teams to streamline and automate workflows for better results.

At OpenGov, we are at the forefront of AI and ERP innovations tailored for local and state governments across the U.S. With more than 2,000 municipalities, counties, state agencies, educational districts, and special districts relying on the OpenGov Public Service Platform, we empower them to operate with efficiency, adapt to evolving needs, and bolster public trust. Our suite of leading products encompasses enterprise asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, and open data transparency. All these solutions integrate seamlessly within the OpenGov ERP, enabling public sector organizations to focus on their priorities while maximizing ROI on every dollar spent. Learn more about our mission to enhance government effectiveness and accountability at OpenGov.com.Job Summary:As a Sales Development Representative (SDR) at OpenGov, you will play an essential role in driving our business expansion. Your primary responsibility will be to engage with government leaders nationwide, showcasing modern solutions that can revolutionize their community service delivery. This position requires the development and implementation of robust prospecting strategies, generation of qualified leads, and organization of product demonstrations for our Account Executives. We seek candidates with a natural aptitude for sales, a results-driven mindset, and a commitment to nurturing new business opportunities.This entry-level role is ideal for individuals eager to learn and excel in a dynamic sales environment, offering comprehensive training, mentorship, and clear opportunities for career advancement.

OpenGov provides AI-driven ERP solutions to local and state governments across the United States. More than 2,000 municipalities, counties, and public sector agencies use the OpenGov Public Service Platform to improve efficiency, adapt to change, and build public trust. The platform includes tools for asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. These products work together within the OpenGov ERP to help public organizations achieve their goals and maximize the impact of every decision. Learn more about OpenGov’s mission at OpenGov.com. Role overview The Lead Implementation Consultant takes a central role in delivering value to customers by guiding the implementation of OpenGov’s solutions. This position requires deep product knowledge, experience with public sector operations, and the ability to develop practical solutions for complex challenges. The role involves managing implementation projects, mentoring teammates, and contributing to delivery operations, sales scoping, and product development. Building strong cross-functional relationships is key to achieving both customer and organizational goals. What you will do Manage end-to-end implementation projects for new and existing clients, including gathering requirements, configuring the platform, and providing training. Serve as the main technical advisor for clients, ensuring communication stays clear and objectives are met. Guide government officials through the implementation process and support them as they adopt OpenGov solutions. Assess customer needs and challenges, working with teams across OpenGov to design solutions that improve client workflows. Develop specialized knowledge of government processes in different states to address a variety of client requirements with creative approaches.

Join OpenGov, the premier provider of AI and ERP solutions tailored for state and local governments across the U.S. Over 2,000 entities, including cities, counties, and school districts, trust the OpenGov Public Service Platform to enhance their operational efficiency and build public confidence. Our industry-leading products encompass enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data solutions. These offerings are seamlessly integrated within the OpenGov ERP, empowering public sector organizations to prioritize their goals and maximize ROI with every decision. Explore how we aim to drive effective and accountable governance across communities at OpenGov.com.Job Summary:As the Manager II of Professional Services, you will report to the Director of Professional Services or the Senior Professional Services Manager. You will lead a dynamic team, ensuring the successful deployment of projects while maintaining on-time delivery, budget adherence, and high customer satisfaction. This role requires translating strategic initiatives into actionable operational processes, overseeing multiple complex projects, and promoting cross-departmental collaboration. Additionally, you will focus on team development, portfolio management, and process enhancement to align with our organizational objectives.Responsibilities:Lead and mentor a diverse team, including Project Managers and Implementation Consultants, ensuring effective recruitment, coaching, and performance management.Translate strategic goals into operational processes that drive team and cross-functional success.Develop and execute strategic plans that align with organizational objectives.Manage a portfolio of implementation projects, including complex technical deployments, and support team members in specific product domains.Proactively identify and mitigate project and customer risks, maintaining strong relationships and momentum through site visits as needed.Conduct portfolio forecasting and analyze trends affecting project efficiency while closely monitoring budget health and delivery timelines.Collaborate with leadership to ensure team skills meet our evolving business needs and foster professional growth.

As an Implementation Analyst at OpenGov, you will play a pivotal role in ensuring successful deployment of our innovative software solutions. Your key responsibilities will include collaborating with clients to understand their requirements, configuring software to meet those needs, and providing training and support for end users. You will work closely with cross-functional teams to streamline processes and enhance customer satisfaction.

OpenGov is recognized as the premier provider of AI and ERP solutions tailored for local and state governments across the United States. Over 2,000 municipalities, counties, state agencies, school districts, and specialized districts depend on the OpenGov Public Service Platform to enhance operational efficiency, adapt to evolving needs, and bolster public trust. Our flagship products encompass enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, alongside transparency and open data initiatives. These solutions are integrated within the OpenGov ERP, empowering public sector organizations to prioritize effectively and achieve maximum return on investment with every dollar and decision. Discover more about our mission to foster a more effective and accountable government and our vision of high-performance governance for every community at OpenGov.com.Job Summary:As an Enterprise Account Executive, you will spearhead sales efforts within your designated territory, focusing on a specific OpenGov product suite. This role encompasses territory planning, prospect identification, lead generation, sales cycle management, and overseeing sales calls, proposals, and contract negotiations through to deal closure. You will collaborate closely with the Enterprise Pod Leader and various stakeholders across the organization to achieve sales objectives while providing exemplary integrity, quality, and customer service to our clients.Responsibilities:Cultivate and manage customer relationships for an assigned OpenGov product suite, driving strategic initiatives within your territory and leveraging the pre-sales team to expand both new and existing customer accounts.Collaborate with the Enterprise Pod Leader to facilitate the closure of complex, multi-suite enterprise opportunities with strategic accounts.Establish and maintain relationships with senior leaders of customer and prospective government entities.Generate new leads through networking and prospecting activities, including cold calling, and leveraging the company's marketing and public relations initiatives.Deliver impactful sales presentations to customers and prospects at various organizational levels within leading government agencies in your territory, including high-level, vision-setting product demonstrations.Rapidly acquire in-depth knowledge of company products and client verticals, including local and state governments, special districts, non-profits, higher education, and other related sectors.

OpenGov delivers AI and ERP solutions designed for local and state governments across the United States. Serving over 2,000 public sector organizations, OpenGov’s Public Service Platform helps agencies manage assets, procurement, contracts, accounting, budgeting, billing, permitting, licensing, and open data. These tools support efficient operations and informed decision-making for public institutions. More information about OpenGov’s mission and products is available at OpenGov.com. Role overview The Senior Analyst, Applied AI - G&A Intelligence will join the Applied AI/Innovation team, focusing on General and Administrative (G&A) use cases. This position centers on analytics and workflow automation, not software engineering. The analyst will work to improve OpenGov’s HR, Talent Acquisition, and Enablement functions by identifying and developing AI-driven workflows, tools, and copilots. The goal is to reduce manual friction, support better decisions, and free up time for work that requires human insight. What you will do Identify, prioritize, and develop AI-enhanced workflows and automation for G&A teams Transform manual, disorganized processes into efficient, AI-supported systems Collaborate with partner teams to understand their operations and uncover opportunities for AI-native redesign Manage the full lifecycle from problem identification to solution delivery, working with AI/data engineers as needed Operate within the Applied AI team’s technical and governance frameworks Requirements Strong process orientation and problem-solving skills Experience with modern AI tools (such as Claude, ChatGPT, third-party AI apps, and no-code/low-code automation platforms) No coding required; extensive HR Operations/Tech experience is not necessary Ability to work independently and handle sensitive HR data with discretion and sound judgment Understanding of data confidentiality and HR compliance This role requires maturity and trustworthiness, as it involves access to sensitive data and systems at a level comparable to senior HR leadership.

OpenGov creates AI and ERP solutions tailored for local and state governments across the United States. Over 2,000 public sector organizations, including cities, counties, state agencies, school districts, and special districts, use the OpenGov Public Service Platform to improve operations, address challenges, and strengthen public trust. The platform covers areas such as enterprise asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. All products connect within the OpenGov ERP, supporting agencies as they prioritize and maximize the value of their decisions. More details about the company’s mission and vision for accountable, high-performance government can be found at OpenGov.com. Role overview The Manager of Professional Services (Solution Consultant) oversees the scoping process for Solution Consultants and reports directly to the Professional Services Director. This position plays a key role in ensuring that professional services engagements are scoped accurately and on time, which supports successful project implementations and strong customer satisfaction. Key responsibilities Lead and develop the scoping process for Solution Consultants involved in professional services engagements. Ensure all scoping activities are detailed, timely, and set the foundation for effective project delivery. Translate organizational objectives into scalable scoping processes and operating models. Drive team development and continuous process improvement to align with company goals. Take ownership of the quality, effectiveness, and scalability of the scoping function, with attention to its impact on project delivery and customer outcomes. Use strong critical thinking and project management skills, particularly when dealing with ambiguity or changing requirements. Location This position is based in Chicago, Illinois (US).

Join ixllearning as an Implementation Specialist, where you will play a pivotal role in the successful deployment of our innovative educational solutions. You will work closely with clients to ensure smooth implementation, providing training and support as needed to maximize their experience with our products.

At FleetWorks, we are at the forefront of developing innovative conversational AI technologies aimed at streamlining intricate workflows for freight carriers and brokers. Our sales process is deeply consultative, emphasizing the demonstration of measurable value through tailored solutions prior to finalizing agreements.We are in search of a Deployment Strategist who will serve as both the technical and creative cornerstone for our prospects and clients. This pivotal role connects our customers' operational challenges with effective solutions crafted on the FleetWorks platform. You will collaborate closely with the go-to-market (GTM) team to design, build, and showcase customized AI agents that highlight our value proposition, transforming potential leads into successful partnerships.This position is hands-on and impactful, necessitating a combination of business insight, technical inquisitiveness, and a results-driven approach. This role is based full-time in our Chicago office. Key ResponsibilitiesDefine Use Cases: Collaborate with the commercial team from pre-sales to upselling, gathering customer needs and translating them into clear, actionable AI agent solutions.Create Sales Materials: Develop and update internal sales enablement resources (e.g., presentations, ROI calculators, one-pagers) that assist the sales team in articulating the benefits of various AI solutions during the initial sales stages.Lead Proof of Concepts (POCs): Oversee the technical development and setup of custom AI agents and demo environments to verify the value of the FleetWorks platform for specific customer scenarios.Documentation and Organization: Help in chronicling successful deployment playbooks and maintaining a centralized repository of successful use case examples and configuration best practices.Facilitate Feedback Collection: Systematically collect, document, and communicate feedback from customers and the sales team from pilot programs to the Product and Engineering teams to guide future product developments.QualificationsTechnical Proficiency: A strong aptitude for new software and systems. You must be a quick learner who can swiftly understand the intricacies of AI setup, prompting, and technical execution.Analytical and Detail-Oriented: Exceptional organizational skills and keen attention to detail are crucial for managing and overseeing complex demo environments and deployment checklists.Collaborative Problem-Solver: Ability to work efficiently with cross-functional teams and customers to develop innovative solutions.

Point B is a premier business innovation firm that eliminates uncertainties in transformation efforts. We engineer your future by integrating cutting-edge technologies with industry insights to help you redefine your business and processes for sustained competitive advantage. We embody a unique consulting approach—we believe your success is intrinsically linked to ours. At Point B, we begin by understanding the challenges you face, partnering with you to identify the best solutions for your business, your workforce, and your vision for the future. Our exceptional Net Promoter Score (NPS) consistently outperforms our competitors by a significant margin, demonstrating our commitment to listening, responding swiftly, and delivering expedited value. When you collaborate with Point B, you gain the agility and confidence to recognize pivotal opportunities, navigate complexities effortlessly, and customize technology solutions to meet your specific requirements. Join us as we embark on a journey to shape your future today!

OpenGov stands at the forefront of AI and ERP solutions tailored specifically for local and state governments across the U.S. With over 2,000 municipal entities—including cities, counties, state agencies, and educational districts—entrusting their operations to the OpenGov Public Service Platform, we empower these organizations to enhance efficiency, embrace change, and bolster public confidence. Our suite of industry-leading products encompasses enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. These innovative solutions are unified within the OpenGov ERP, enabling public sector organizations to prioritize effectively and maximize ROI with every decision made. Discover our mission to facilitate more effective and accountable governance and our vision for high-performance government in every community at OpenGov.com.Job Summary:As a pivotal member of our team, the Manager will operate under the guidance of a Professional Services Director or Senior Manager, leading a dynamic group of Implementation Analysts and/or Implementation Consultants. Your primary responsibility will be to ensure the timely and budget-conscious deployment of OpenGov solutions, achieving high levels of customer satisfaction. This role demands not only leadership and oversight but also a robust technical skill set, particularly in data preparation, workflow documentation, and product configuration. You will play a critical role in mentoring your team on technical problem-solving, maintaining quality implementation standards, and collaborating cross-functionally to enhance delivery efficiency.Responsibilities:Lead, coach, and mentor a team of Implementation Analysts and/or Implementation Consultants, cultivating a strong team culture, accountability, and ongoing professional development.Oversee the execution of high-quality customer implementations, guiding data requirements gathering, technical platform configuration, and administrator training.Assist team members in resolving technical issues pertaining to data formatting, system logic, and configuration workflows.Uphold consistency and quality in delivery by reinforcing implementation methodologies, process documentation, and technical standards.Provide hands-on support for complex projects, offering insights on data transformation strategies and workflow optimization.Gain an understanding of customer challenges and collaborate with cross-functional teams to simplify, enhance, and automate existing processes that will improve customer experiences.

OpenGov delivers AI and ERP solutions designed for local and state governments across the United States. More than 2,000 cities, counties, state agencies, school districts, and special districts use the OpenGov platform to improve operations, respond to changing needs, and build public trust. The platform covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency initiatives. All solutions connect within OpenGov ERP, helping public sector organizations focus on their priorities and achieve strong returns on investment. Learn more about OpenGov’s work and vision for accountable, high-performance government at OpenGov.com. Role Overview The Partner Enablement Manager plays a key role in supporting OpenGov’s Delivery and Implementation Partners. This position focuses on training, resources, and certification, ensuring partners are fully equipped to succeed. Reporting to the Director of Professional Services Partnerships, the manager develops and delivers a partner enablement strategy, builds training content, leads webinars and hands-on sessions, and oversees partner certification. The role works closely with partners and internal teams in professional services, sales enablement, product management, and product marketing. This is a 100% in-office role, with a preference for candidates in Chicago. Main Responsibilities Enablement Strategy and Program Design: Develop and implement onboarding and certification programs with 30-60-90 day frameworks, plus ongoing learning paths to keep partners current on product updates. Resource and Content Creation: Build and maintain a library of partner-ready materials, including case studies, technical documentation, and co-branded marketing assets to support RFX responses. Onboarding and Training Delivery: Lead training through webinars, workshops, and Learning Management Systems (LMS) to accelerate partner onboarding. Performance Analysis: Set KPIs, track partner engagement, assess certification results, and use data to identify improvement areas and recommend actions to increase ROI. Cross-Functional Collaboration: Coordinate with Product, Marketing, and Sales teams to align on partner initiatives.

About the Role OneTrack is growing quickly, serving enterprise clients with advanced AI solutions for warehouse and logistics operations. The Senior Implementation Manager plays a key part in this expansion, ensuring that each new deployment delivers real value and that client expectations are met from start to finish. This position connects sales with operational success, helping OneTrack turn every contract into a measurable client outcome. What You Will Do Lead the full client implementation process, starting at contract signature and continuing through ongoing value delivery. Coordinate cross-functional teams across sales, engineering (hardware and software), and field service to support successful deployments. Oversee complex, multi-site rollouts involving both hardware and software integration. Drive operational changes within warehouse environments, adapting solutions for each client’s needs. Manage change at all organizational levels, from frontline staff to executive leadership. Remain accountable for project results well beyond initial go-live. Translate advanced AI technologies into practical improvements within physical operations. Location This position is based in Chicago, Illinois, United States.

About UsAt BriteCore, we are a pioneering company dedicated to empowering Property & Casualty (P&C) insurers. Our mission is to facilitate business growth and streamline operations through our innovative cloud-native technology.Our all-in-one software platform is critical for our carrier customers, allowing them to manage policies, billing, and claims efficiently while providing real-time analytics and digital portals for both agents and policyholders. Unlike others who depend on outdated systems, BriteCore is at the forefront of the transition to modern cloud technology. Our commitment to continuous improvement ensures we deliver new features and enhancements with a core insurance platform that is flexible and scalable—designed to adapt to the changing needs of insurers.We foster an inclusive and collaborative atmosphere, where team members are encouraged to share insights, challenge norms, and develop both personally and professionally. Our geographically distributed team shares a common passion for revolutionizing the insurance sector and providing outstanding service.Join BriteCore and contribute to shaping the future of insurance technology. Collaborate with talented professionals and make a significant impact. If you're ready to innovate and create something exceptional, let's work together to build the future of insurance software.

Join Renewal by Andersen as a Sales Consultant in Chicago, IL! At Renewal by Andersen, we are expanding our presence in the Greater Chicago area and are excited to invite passionate individuals to become part of our winning team of Sales Consultants! As a Sales Consultant, you will work alongside a driven group that is committed to enhancing the lives of homeowners through exceptional service. We seek talented Sales Consultants who can propel our growth by providing a customer-centric, consultative sales experience. This role requires the ability to connect with customers and ensure a superior experience that motivates them to achieve outstanding results. As a Sales Consultant, your primary responsibilities will include conducting in-home consultations, delivering customized estimates, and presenting tailored design solutions for various replacement projects. Training Compensation: $25/hr for the first 10 weeks! Why Choose Sales at Renewal by Andersen?* Premium Products and Services* Renowned for exceptional craftsmanship, superior service, and expert installations!* Pre-Qualified Leads* Enjoy a no cold-calling policy; your leads are pre-set and pre-qualified.* Rewarding Compensation* Our compensation plans are designed to reward high performance, including opportunities for bonuses. Average earnings range between $135,000 and $255,000!* Comprehensive Training & Development* We provide 10 weeks of PAID TRAINING ($1,000/week) to empower you for success! Our Sales Managers are dedicated to coaching you to develop the skills and confidence necessary for exceptional results!* Our Culture* We strive to improve the world by ensuring everyone benefits from their association with Andersen. We are committed to making a positive impact through daily challenges, recognizing and rewarding achievements, and honoring our legacy of integrity and excellence.

FourKites, Inc. is looking for an Implementation Consultant to support clients as they adopt the company’s supply chain visibility platform. This role is open to candidates based in Chicago, IL or working remotely anywhere in the United States. Role overview This position centers on helping clients realize the full value of the FourKites platform. The Implementation Consultant works directly with customers to understand their operations and tailor the platform to their needs. What you will do Collaborate with clients to identify business requirements and operational challenges Configure and customize the FourKites platform to match each client’s goals Lead clients through each step of the implementation process for a successful rollout Provide post-launch support, helping clients achieve efficiency improvements and higher satisfaction

OpenGov delivers AI and ERP solutions designed for local and state governments across the United States. More than 2,000 municipalities, state agencies, school districts, and special districts use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The platform includes tools for asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. Together, these products form the OpenGov ERP, helping public sector organizations make informed decisions and manage resources effectively. Learn more about OpenGov’s mission and vision at OpenGov.com. Role Overview The Partner Engagement Manager plays a key role in supporting the operational structure of the Professional Services Partner Program and Team. This position focuses on improving how Professional Services and Expert Services operate, while building out processes that help the Partner Program run smoothly. Reporting to the Director of Professional Services Partnerships, the role involves coordinating both internal and external partnership activities and developing processes that bring consistency across teams. The Partner Engagement Manager will help streamline partner onboarding, ensure smooth delivery, and maintain the operational foundation that enables partners to succeed and expand OpenGov’s reach through strategic partnerships. What You Will Do Design and implement scalable processes for onboarding partners, managing documentation, and setting up system access Create and update documentation outlining partner operational procedures and best practices Manage partner access to internal systems, ensuring security protocols are followed Work with IT and Security teams to meet compliance requirements for partner system access Prepare regular reports on partner operational health and performance metrics Help track partner certifications and oversee renewal processes Support resource allocation and capacity planning for professional services Location This role is based in Chicago, Illinois, or remote within the United States.

OpenGov delivers AI and ERP solutions that help local and state governments work more efficiently and transparently. With more than 2,000 public sector organizations using the OpenGov Public Service Platform, the company supports a wide range of needs, from asset management and procurement to budgeting, billing, and open data. OpenGov’s ERP integrates these tools so partners can focus on priorities and maximize return on investment. More details about the mission and products are available at OpenGov.com. Role overview The Partner Enablement Manager will lead the training and certification of Delivery and Implementation Partners for OpenGov’s public sector solutions. This Chicago-based, in-office role reports to the Director of Professional Services Partnerships. The position focuses on developing and executing enablement strategies, maintaining up-to-date partner knowledge, and ensuring partners are equipped to deliver value with OpenGov products. Collaboration with professional services, sales enablement, product management, and marketing teams is central to this role. What you will do Design and implement onboarding and certification programs, including 30-60-90 day plans and ongoing learning paths aligned with product updates. Create and manage a library of partner resources such as case studies, technical documentation, and co-branded marketing materials for RFX responses. Deliver training through webinars, workshops, and Learning Management Systems (LMS) to accelerate partner readiness. Define and track key performance indicators, monitor partner engagement, and analyze certification data to identify areas for improvement. Work closely with Product, Marketing, and Sales teams to translate internal knowledge into actionable content for partners. Requirements Experience in partner enablement, training, or program management, ideally within software or public sector solutions. Strong collaboration skills to work across departments and communicate effectively with partners. Ability to design learning programs and deliver engaging training sessions, both live and through digital platforms. Comfort working in an in-office setting in Chicago.

humanagency seeks an AI Implementation Specialist to advance construction technology efforts in Chicago. This role centers on integrating advanced AI tools to make construction workflows more efficient and support better project outcomes. Key responsibilities Collaborate with multidisciplinary teams to introduce and apply AI technologies on active construction projects. Identify opportunities to improve processes and support more efficient project delivery through AI-driven solutions. Support the adoption of new technology aimed at enhancing project results and delivery methods. Location This position is based in Chicago.