Front Desk Supervisor

Join our team as a Front Desk Supervisor, where you will oversee all front desk operations, manage staff and schedules, and maintain the hotel’s inventory. This role requires flexibility to work various shifts as needed and demands strong communication and leadership skills.Key Responsibilities:Supervise front office staff, ensuring all duties are performed to the highest standards while delivering exceptional guest service.Coordinate the daily activities of the front desk, reservations, guest services, and telephone operations.Maintain the professional appearance of the front desk, reservations, guest services, and public areas, including the complimentary coffee station.Assist with accounting functions such as AP, city ledger billing, guaranteed no-show billing, direct bill accounts, and end-of-month reports.Strive to meet the hotel’s revenue goals by effectively utilizing yield management and revenue maximization tools, constantly seeking opportunities to increase room revenues and occupancy.Collaborate closely with the sales team to capitalize on all revenue opportunities and manage online rates across various distribution channels.Control and manage front office operational expenses, including labor and supplies, while implementing cost-saving strategies.Perform other duties as assigned.

Role Overview United Firm is hiring a Front Desk Associate in Chicago, IL. This position serves as the first point of contact for clients and visitors, handling front desk operations and delivering professional customer service. What You Will Do Greet guests as they arrive Answer incoming phone calls Schedule appointments Support administrative tasks as needed Who We’re Looking For Friendly and organized approach Comfortable managing several tasks at once Enjoys working with people in person and over the phone

Role Overview AccorHotels is hiring an Overnight Front Desk Agent in Chicago. This position is central to guest satisfaction during overnight hours. The agent greets arrivals, manages check-ins, and serves as the first point of contact for guests throughout the night. What You Will Do Welcome guests and handle check-in and check-out procedures during overnight shifts Manage room reservations and update guest records Respond to guest questions and resolve concerns promptly Share information about hotel amenities and local attractions

At Compass, we are dedicated to assisting individuals in finding their ideal living spaces. Since our inception in 2012, we have been at the forefront of transforming the real estate landscape through our comprehensive platform that enables residential agents to provide unparalleled service to both sellers and buyers.Note: This is a full-time, in-office position located at our @properties office in Chicago, IL.As a Front Desk Administrator, you will be the first point of contact for clients and visitors. You will operate a multiline telephone system to manage incoming calls, warmly greet visitors, and ensure they are directed to the appropriate personnel. Your support to the office staff will include the following responsibilities:Welcoming on-site visitors, assessing their needs, and notifying the relevant personnel.Handling incoming calls, clarifying the purpose of the call, and redirecting to the suitable department.Providing accurate information about the organization, including directions and inquiries as necessary.Conducting basic searches, updates, and audits in the Multiple Listing Service (MLS).Working on designated projects assigned weekly, monthly, and quarterly.Creating and maintaining recruitment packets, listing and buyer packets, and managing form drawers.Organizing and upkeeping schedules.Supporting agents by addressing their inquiries and providing training related to technology and office procedures. Guiding agents to the correct department when required.Receiving, sorting, and routing mail, as well as communicating with the messenger service for inter-office deliveries.Maintaining fax machines, assisting users, and processing incoming faxes.Performing various clerical tasks, including maintaining files, photocopying, scanning, and collating.Ordering office and kitchen supplies as needed.Conducting daily cleaning tasks throughout the office, including kitchen and restroom maintenance.Restocking supplies and managing weekly inventory.Completing other assigned duties and projects as necessary.

Join our dynamic team at Alpha Insight Inc as a Front Desk Representative. In this pivotal role, you will be the first point of contact for our clients and visitors, providing exceptional service and ensuring a welcoming atmosphere. Your responsibilities will include managing phone calls, greeting guests, and facilitating communication within the office.We are looking for an individual with outstanding interpersonal skills and a passion for customer service. If you thrive in a fast-paced environment and enjoy helping others, we would love to hear from you!

Join Us in Building Better Together!Skyline Construction, a pioneer in commercial interior construction since 1996, invites you to become part of our team. With multiple offices across California, Washington, and Illinois, we take pride in being a 100% employee-owned company that has earned accolades as one of Inc. Magazine’s Best Workplaces for five consecutive years. At Skyline, we embrace the philosophy of 'building better together'.What We Offer:

Join the dynamic team at solidcore as a Core Crew Member! We are seeking a vibrant and customer-focused individual who thrives in a fast-paced environment to support our front desk operations, assist in administrative tasks, and drive sales alongside the Head Coach and Community Manager. This is a part-time position with flexible hours, adapting to the studio's schedule and requirements. As a Core Crew Member, you will play a vital role in enhancing customer satisfaction by generating sales, promoting our studio, and providing an exceptional experience with professionalism and enthusiasm.

Compensation $50 per fitness class and $23 per hour for front desk shifts. Location Multiple sites throughout downtown Chicago. Working Hours Shifts fall between 11 AM and 7 PM at various locations in and around the Downtown Loop. Please include availability details in your application. Reporting Structure This contractor position reports to the Fitness Manager based in Chicago. Role Overview Lead group fitness classes for Playbook at downtown Chicago locations, helping participants stay motivated and active. When not instructing, support members at the front desk by greeting guests, answering questions, and helping create a welcoming atmosphere. Impact Consistent, friendly interactions with building tenants help foster a sense of community and well-being. By supporting both fitness and front desk operations, this role helps make Playbook a valued part of daily routines for people working in the area.

We are seeking a highly skilled and experienced Lead Senior Staff Software Engineer specializing in front-end fundamentals to join our innovative team at The Trade Desk. In this role, you will lead the development of cutting-edge front-end solutions that enhance user experience and drive our product's success. You will collaborate closely with cross-functional teams, guiding junior engineers and fostering a culture of excellence in software development.

Join the dynamic team at CGS Federal as a Senior Help Desk Technician, where you will deliver exceptional Level 1 and Level 2 Help Desk support to an array of end users, including senior management, attorneys, support staff, and contractors for the Executive Office for the United States Attorneys (EOUSA).At CGS, we pride ourselves on fostering an environment that unites passionate and skilled professionals to tackle the government's most pressing challenges through innovative technology solutions. We are on the lookout for candidates who thrive in collaborative settings, are proactive in anticipating the needs of others, and are excited about driving government innovation. Our supportive workplace culture promotes professional development through a variety of learning opportunities.Key Responsibilities:- Oversee backup/restoration administration and support.- Provide file server support and user account/mailbox administration.- Facilitate software/hardware installation and troubleshooting.- Offer support for handheld devices and remote user setups.- Deliver end-user training and create procedural documentation.- Develop and maintain spreadsheets/databases for tracking IT-related tickets using ITIL methodologies.- Maintain inventory of IT assets including laptops, desktops, and peripherals.- Assist in setting up and supporting conference and training rooms with audio-visual systems.- Conduct online meeting sessions using applications like Adobe Connect.Qualifications:- Proven experience in IT support, particularly in a help desk environment.- Strong understanding of ITIL best practices.- Excellent communication and interpersonal skills.- Ability to work effectively in a team-oriented environment.- Familiarity with remote desktop applications and troubleshooting techniques.

As a Deal Desk Manager at Asana, you will play a pivotal role in optimizing our sales processes and ensuring our teams can close deals efficiently. You will collaborate with sales, operations, and finance to streamline workflows, develop pricing strategies, and enhance our deal approval processes. Your insights will help drive our growth strategy and improve customer satisfaction.

Company OverviewFor over two decades, AEG has been at the forefront of revolutionizing sports and live entertainment. Each year, we welcome more than 160 million guests, produce over 10,000 shows, and host more than 22,000 events globally. Our dedication to innovation, creativity, and community engagement drives us to utilize our extensive network of 300+ venues, top-tier sports teams, iconic music brands, integrated entertainment districts, and premier ticketing platforms to craft unforgettable experiences that resonate with audiences worldwide.At AEG, we value the human connection and strive to create a diverse and inclusive workplace that mirrors the artists, athletes, and fans we serve. We aim to extend our impact beyond conventional limits, actively supporting the communities we are a part of while minimizing our environmental footprint through sustainable practices across all operations.Join us in making a difference and contributing to the joy of entertainment!Position Overview:The Service Desk Technician is responsible for delivering daily technical support and assisting in the management of the organization’s IT systems. This position encompasses support across both Mac and Windows environments, ensuring users receive prompt assistance while maintaining systems and facilitating IT operations across all departments.Key ResponsibilitiesDeliver first-tier technical support for laptops, software applications, and fundamental network issues in both Mac and Windows environments.Utilize the ServiceNow ticketing system to track, update, and resolve support requests effectively.Document troubleshooting procedures and resolutions, along with user guides, in Confluence.Deploy and configure laptops and peripherals for new team members (Mac and Windows).Facilitate onboarding and offboarding processes, including account setup and deactivation via Microsoft Azure Active Directory.Assist in managing user accounts and licenses within Microsoft 365.Organize and maintain IT inventory, ensuring accurate tracking and auditing of equipment.Support basic administration tasks for servers, file storage systems, and cloud platforms.Assist with mobile device management tasks (JAMF MDM), including device enrollment and troubleshooting.Provide technical support for office equipment like printers, telephones, and conference room technology (Konica Minolta, 3CX environment).Contribute to IT projects, such as equipment procurement, office setups, and system upgrades.

About Employer Direct Healthcare Employer Direct Healthcare’s Lantern platform connects people to leading healthcare specialists across the country. The curated Network of Excellence includes top experts in surgery, cancer care, infusions, and more, helping employers and their teams access high-quality care while reducing costs. Each member works with a dedicated care team, Care Advocates and nurses, who guide them from diagnosis through recovery, supporting a return to health, family, and work. Lantern serves over 6 million members nationwide and is trusted by some of the largest employers in the U.S. Learn more at lanterncare.com. What Guides the Team Logic: Decisions are made with clear reasoning and a focus on execution. Progress matters, and both small and large wins are celebrated. Inclusion: Diversity and a welcoming atmosphere are core values. Team members seek out different perspectives and value each person’s unique background. Grit: Tackling big challenges takes determination and ambition. The team supports creative ideas and pushes through obstacles together. Humanity: Members and clients are at the heart of the work. Service is personal, and the goal is to make a real difference for people navigating healthcare. Truth: Integrity guides every interaction. Honest communication matters more than telling people what they want to hear. Collaboration: Working together fuels innovation and meaningful change. The team values cooperation and shared problem-solving. These values, referred to as LIGHT, remind the team of their purpose: helping people find the right care, resources, and support to move forward in their lives. Interested in joining? Connect with Lantern to explore open roles and see how you can contribute.

Who We Are:Strongpoint Partners is a technology-driven retirement services platform catering to small and mid-sized businesses. We specialize in integrated retirement third-party administration, recordkeeping, payroll, and HR solutions. Recognized as one of Inc. 5000’s Fastest Growing Private Companies in America and awarded the title of a Great Place to Work, we prioritize accuracy, compliance, and the reduction of regulatory risk for our clients. Our local client success teams are committed to understanding the unique nuances of the markets we serve.With a nationwide network of 19 leading firms, we combine a passion for service and innovation with the expertise required to ensure retirement solutions work for everyone. For more information, please visit our website.

Join CGS Federal as a Senior Help Desk Technician II, where you'll provide exceptional Level 1 & 2 Help Desk support services to a diverse group of end users, including senior management, attorneys, support staff, contractors, and various systems for the Executive Office for the United States Attorneys (EOUSA).At CGS, we are committed to harnessing the talents of motivated and skilled professionals to tackle some of the government's most complex challenges using innovative technology. We foster a collaborative environment where employees can thrive and grow professionally through numerous learning opportunities.Key Responsibilities:- Administer and support backup/restoration processes.- Provide file server support and user account/mailbox administration.- Install and troubleshoot software/hardware, including handheld devices.- Set up, support, and troubleshoot remote user access.- Conduct end-user training and create procedural documentation.- Maintain accurate records of all IT-related tickets following ITIL standards.- Generate proactive reports and conduct inventory management of IT assets.- Facilitate desk-side training for new employees on essential desktop applications.- Prepare conference and training rooms with necessary audio-visual support.- Utilize online meeting applications to ensure effective virtual communication.Qualifications:- Proven experience in Help Desk support, particularly with Level 1 & 2 services.- Strong technical skills in software/hardware installation and troubleshooting.- Excellent communication skills, with the ability to train and assist users effectively.- Familiarity with ITIL best practices and ticketing systems.- Ability to manage multiple tasks and prioritize effectively.

Baird & Warner Real Estate seeks an Assistant Manager, Help Desk, to guide technical support for both in-office and remote staff. This hybrid position is based in Chicago, Illinois, with at least two days per week required on-site at the Downtown Chicago Loop office. Occasional travel to local branch offices is also part of the role. Role overview This position leads help desk operations, focusing on support for hardware, software, and network issues. The Assistant Manager oversees daily workflows, mentors IT Support Technicians, and ensures established standards are maintained. Managing the ticketing system, updating support documentation, and analyzing support trends are core aspects of the job. Key responsibilities Act as the escalation point for help desk inquiries and incident escalations across the company. Maintain a high standard of customer service in all interactions. Resolve incidents proactively to meet service level agreements. Create and update documentation and playbooks for support processes. Oversee the ticketing system, generate reports, and analyze support trends. Recommend process improvements based on support data and experience. Travel occasionally to Chicagoland locations as needed. Manage daily Help Desk operations, ensuring processes are documented and followed. Implement response procedures for end-user requests in line with ITIL standards. Lead and support Help Desk team members, assign tasks, and help resolve conflicts. Share monthly data insights and reports with IT leadership. Administer the IT Service Management tool to track incidents and manage user-related assets. Work to ensure high user satisfaction and effective call resolution. Oversee team members’ timesheets and manage on-call assignments. Work location This hybrid role requires a regular presence at the Downtown Chicago Loop office (120 S Lasalle Dr, Chicago, IL 60603) for at least two days each week, with occasional travel to other local offices.

Position Overview:As the Front Office Manager reporting directly to the Director of Front Office, you will play a pivotal role in overseeing the Rooms department. Your leadership will ensure that our service standards are met with professionalism, warmth, and a commitment to guest satisfaction.Oversee all operations within the Rooms department, maintaining high service standards and a friendly environment.Lead by example to create a collaborative and compassionate workplace culture.Address and resolve guest concerns promptly, ensuring a memorable experience by effectively communicating with the relevant departments.Drive revenue growth for rooms through upselling, promoting loyalty programs, and supporting Revenue Management initiatives.Manage hotel operations during overnight shifts, focusing on front office tasks, night audits, and maintaining safety and security protocols.Ensure accurate reporting of daily operations in compliance with auditing standards.

Join PLS as a Shift Supervisor and play a vital role in delivering exceptional customer service while overseeing daily store operations. In this dynamic position, you will lead a dedicated team, ensuring compliance with company policies and enhancing customer relationships. Your leadership will help achieve operational goals and drive financial success in a fast-paced environment.

Role Overview Kin Insurance is seeking an IT Help Desk Manager to guide a help desk team and improve service quality for a growing, remote-first company. This manager will focus on refining support processes, introducing automation where possible, and ensuring employees have a reliable IT experience as Kin continues to expand. This role is based in Chicago, IL. The Help Desk Manager must work on-site at the Chicago office at least once a week and be able to commute on short notice as needed. About Kin Insurance Kin simplifies life for homeowners, especially those facing climate risks, rising costs, and outdated systems. The company started with homeowners insurance and now offers a suite of solutions designed to empower and support homeowners. Kin combines data, technology, and personal support to deliver transparent, fair, and reassuring services when customers need them most. Founded in 2016, Kin operates as a remote-first company with employees across more than 35 states and serves customers in 13 states and growing. Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Kin is committed to meaningful impact for customers, communities, and employees. Learn more about the company’s mission and culture at kin.com and see how we work. What You Will Do This position leads the IT support function as Kin grows. The IT Help Desk Manager ensures employees receive prompt and dependable technical support, while building systems, processes, and a team ready to scale with the company.

Join our team at Accor Hotels as a Housekeeping Supervisor, where you will play a crucial role in ensuring our guests experience the highest standards of cleanliness and comfort. As a leader in our housekeeping department, you will oversee daily operations, manage staff, and maintain cleanliness standards throughout the hotel.Your responsibilities will include training and supervising housekeeping staff, conducting inspections of guest rooms and public areas, and managing inventory and supplies. You will work closely with other departments to enhance the overall guest experience.