Application Support Analyst

We are seeking a dedicated Application Support Analyst to join our dynamic team. In this role, you will be responsible for providing technical support and troubleshooting assistance for our applications, ensuring that our systems operate smoothly and efficiently.As an Application Support Analyst, you will work closely with users to resolve issues, implement solutions, and enhance the overall user experience. Your analytical skills and attention to detail will be crucial in identifying problems and implementing effective remedies.

We are seeking an experienced Application Support Manager to join our dynamic team in Chicago. In this role, you will be responsible for overseeing application support operations, ensuring that our software applications are functioning optimally, and managing a team of support professionals. Your expertise will help us maintain high service levels and enhance user satisfaction.

We are seeking a passionate and skilled Murex Support Analyst to join our dynamic team at 360IT Professionals. In this role, you will be responsible for providing top-notch support to our clients utilizing the Murex platform. You will troubleshoot issues, implement solutions, and collaborate with cross-functional teams to ensure optimal performance of the system.

Join coinflow as an Operations Support Analyst, where you will be at the forefront of enhancing our operational processes. In this role, you will analyze and streamline workflows, ensuring our team operates efficiently and effectively. Your keen analytical skills will help identify opportunities for improvement, making a significant impact on our daily operations.

maxana is looking for a reliable and customer-oriented IT Support Analyst to deliver onsite technical assistance within a professional office setting in Chicago. This role is hands-on and user-facing, emphasizing daily desktop and IT support, troubleshooting, and collaboration with remote and escalation teams.This position is ideal for a seasoned L2-L3 level IT support expert who enjoys working onsite, communicating effectively with end users, and adhering to established IT protocols and Service Level Agreements (SLAs).Key ResponsibilitiesThe IT Support Analyst will offer consistent, high-quality onsite support to internal users. Duties include diagnosing and resolving hardware, software, and connectivity issues; providing assistance with laptops, desktops, peripherals, and docking stations; and helping with account access and endpoint-related requests.The role involves working with Microsoft 365, addressing user account issues, and resolving common workstation and application challenges. The analyst will record incidents and requests in a ticketing system, follow prescribed escalation procedures, and maintain open communication with users and remote support teams.Maintaining a professional onsite presence is essential, responding to walk-up and scheduled support requests, and ensuring a positive support experience for end users.Work EnvironmentThis is a fully onsite role in Chicago during regular business hours.

Join Honeycomb Insurance as an Application Support Engineering Team Lead where you will be at the forefront of our technology-driven insurance solutions. In this pivotal role, you'll lead a talented team to ensure the seamless operation of our applications while enhancing user experience and operational efficiency.

Make an Impact in Your Role As a Senior Application & Technical Support Specialist for our Axiom Financial Institutions (FI) solutions, you will play a pivotal role in providing application guidance and technical support to our clients involved in financial planning, forecasting, and reporting tasks. You will collaborate directly with finance and operations stakeholders to tackle intricate system and data challenges, ensuring that their Axiom solutions are both effective and provide accurate, trustworthy insights. This position requires a blend of extensive financial systems knowledge and advanced troubleshooting abilities to ensure customer success, facilitate issue resolution, and foster ongoing enhancements.

Join FourKites, where we address intricate challenges that create real-world impacts. From medical supplies for Cardinal Health to groceries for Walmart, our platform empowers clients to manage global supply chains effectively, flexibly, and sustainably.Become part of a team of inquisitive problem solvers who celebrate diversity, lead with empathy, and prioritize inclusivity.We are currently in search of a skilled IT Support Analyst with over four years of hands-on experience. This role entails providing extensive technical support across our varied technology infrastructure. The ideal candidate is a versatile professional adept at managing enterprise systems, ensuring security compliance, and delivering exceptional white-glove support to all end users, including our executive leadership.In this position, you will be responsible for full device lifecycle management, Mobile Device Management (MDM) administration, and supporting network and security operations. We require someone with a minimum of four years of progressive IT experience in enterprise environments and a proven history in managed service delivery or corporate IT support. Experience with macOS in a corporate setting is essential.

Accordion is looking for an AI Support Analyst to help advance AI projects across the company. This position involves working with multiple departments to identify their needs and support ongoing AI initiatives. Role overview This role centers on using analytical skills to provide data-driven solutions. The AI Support Analyst will collaborate with teams throughout the organization, aiming to improve AI capabilities and contribute to more efficient processes. Key responsibilities Support AI initiatives by analyzing data and identifying opportunities for improvement Work with different departments to understand their requirements Help deliver solutions that enhance AI-driven outcomes for clients Locations This position is available in Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, and San Francisco.

Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a leading global financial services firm based in Greenwich, CT, USA, with a presence in over 15 countries. For more than 40 years, we have driven financial innovation, recognized for our state-of-the-art technology and unwavering commitment to our clients.Our affiliates deliver comprehensive electronic brokerage services 24/7 across stocks, options, futures, currencies, bonds, and funds to clients in more than 200 countries and territories. Whether serving individual investors or institutions like financial advisors, hedge funds, and introducing brokers, our advanced technology and competitive pricing empower clients to optimize their investment strategies.With accolades like being named Barron’s #1 online broker for six consecutive years, joining our dynamic, international team means becoming part of a firm dedicated to simplifying and enhancing financial opportunities through cutting-edge technology.This is a Hybrid role (4 days in office / 1 day remote)

Join our dynamic team at maxana as an Azure Virtual Desktop (AVD) Support Analyst. In this pivotal role, you will provide essential support for our Microsoft-based enterprise environment, primarily focusing on Azure Virtual Desktop. This position encompasses a variety of responsibilities typically associated with L1–L3 service desk environments. Your expertise will be crucial in assisting end users who rely on AVD, adhering to established processes and runbooks. A solid background in supporting AVD environments is a prerequisite, and familiarity with Nerdio is advantageous.Key Responsibilities Deliver L1, L2, and L3 support for users accessing systems via Azure Virtual Desktop (AVD). Diagnose and resolve login issues, session disconnects, performance problems, and application access challenges. Provide support for local laptops primarily utilized for AVD connectivity. Manage AVD environments including: Session hosts and host pools. Updating golden images as per runbooks. Software distribution to AVD hosts. Facilitate user access and device management through:Active Directory (AD).Microsoft Entra ID (Azure AD).Intune. Provide operational support for tools such as:PrinterLogic.Mimecast.Zscaler. Conduct daily checks, adhere to change processes, and escalate issues as required.Growth OpportunitiesThis position may be tailored to different experience levels. Some team members may focus on ticket resolution, while others might engage in advanced troubleshooting, escalation support, or coordination tasks. The specific role level will be discussed during the interview process.

About Jet Support Services, Inc. (JSSI)Established in 1989 and headquartered in Chicago, JSSI stands as the premier independent provider of hourly cost maintenance programs tailored for business aviation. We offer extensive coverage for engines, airframes, and auxiliary power units (APUs) across more than 300 aircraft makes and models, enabling owners and operators to stabilize maintenance budgets, enhance aircraft availability, and safeguard asset value throughout the ownership lifecycle.Our diverse portfolio is crafted to simplify the economic and technical complexities of business aviation, including services such as Maintenance Teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. These services collectively empower owners, operators, and maintenance providers with integrated tools for ownership, maintenance planning, execution, and financial management.With over 6,500 aircraft supported through our innovative programs and software platforms, JSSI harnesses its independence, unmatched scale, and data-driven insights to craft customized solutions aligned with the unique needs of each client, regardless of aircraft platform. We are backed by esteemed institutional investors including GTCR, Genstar Capital, and Blackstone. Discover more at jetsupport.comPosition Summary:We are on the lookout for a talented Business Analyst who shares our enthusiasm for developing top-tier aviation software solutions. As a member of our Product Management Team, you will possess strong analytical skills, aligning closely with project and product requirements. Our ideal candidate will bring experience from the aviation sector and a commitment to designing intuitive, client-centric tools that address complex business aviation challenges. You will stay in tune with customer needs and play a vital role in the advancement of our existing and future product offerings. This position promises dynamic collaboration across teams and involves direct reporting to the Product Manager.

E-Discovery Application Administrator IIEmployment Type: Full-Time, ExperiencedDepartment: Legal Services CGS Federal is on the lookout for a highly skilled E-Discovery Application Administrator II to provide comprehensive IT legal support for a prominent federal agency. In this vital role, you will leverage your programming expertise to develop, modify, and maintain sophisticated applications that enhance litigation support databases and management systems. Your contributions will be instrumental in creating a streamlined litigation environment through the use of advanced analytical systems. At CGS, we unite talented individuals who are passionate about addressing the evolving challenges faced by the government using innovative technology. We are seeking candidates who thrive in collaborative settings, are eager to drive government innovation, and are proactive in understanding the needs of their teammates. Our commitment to professional development provides employees with numerous learning opportunities in a supportive environment.

Join our team as a Senior E-Discovery Application Administrator IIEmployment Type: Full-Time, ExperiencedDepartment: Legal ServicesCGS Federal is actively seeking a highly skilled professional with extensive experience in eDiscovery to provide vital IT legal support services for a prominent federal agency. In this role, you will be responsible for independently developing, modifying, and maintaining intricate programs that facilitate litigation environments, including litigation support databases, management systems, and analytical tools.At CGS, we unite motivated and creative individuals to tackle the government's most pressing challenges with innovative technology solutions. We value collaboration and seek candidates who are eager to contribute to government innovation and anticipate the needs of others. Our supportive environment fosters professional growth through various learning opportunities.Key Responsibilities:- Independently develop, modify, and maintain complex programs.- Translate program requirements into effective program code.- Test, debug, and refine programs to ensure compliance with specifications.- Optimize programs for efficiency and reduced processing time.- Create user-friendly data entry screens, standardized reports, and specialized reports as necessary.

About JSSIEstablished in 1989 and based in Chicago, Jet Support Services, Inc. (JSSI) stands as the premier independent provider of hourly cost maintenance programs tailored for business aviation. Our extensive coverage encompasses engines, airframes, and auxiliary power units (APUs) across over 300 aircraft makes and models, assisting owners and operators in stabilizing maintenance budgets, enhancing aircraft availability, and safeguarding asset value throughout the ownership lifecycle.JSSI has curated a suite of complementary business lines designed to alleviate the economic and technical complexities inherent in business aviation. Our offerings include Maintenance Teams, Traxxall maintenance tracking software, Parts & Engines, Conklin aircraft cost and performance data, and Aviation Capital asset-based financing solutions. Collectively, these services empower owners, operators, and maintenance providers with integrated tools for effective ownership and maintenance planning, execution, and financial management.Supporting over 6,500 aircraft via our programs and software platforms, JSSI capitalizes on its independence, unmatched scale, and data-driven insights to deliver customized solutions and support models tailored to each client’s interests, irrespective of aircraft platform. JSSI is proudly backed by leading institutional investors, including GTCR, Genstar Capital, and Blackstone. Explore more at jetsupport.com.Mission StatementThe IT Security Analyst plays a critical role in supporting the organization’s cybersecurity operations by actively monitoring security alerts, analyzing potential threats, and aiding in the identification, investigation, and resolution of security incidents.This position demands strong analytical and investigative skills, as the analyst is integral to the day-to-day operations of the security program. In collaboration with the security engineer and IT teams, the analyst will work to maintain and enhance the organization's security posture while also requiring exceptional communication and interpersonal abilities to effectively coordinate efforts, share insights, and cultivate a culture of security awareness throughout the organization.

Legal & General Investment Management seeks a Charles River IMS Support Analyst to join its Asset Management team in Chicago. This full-time position centers on supporting and maintaining the firm's investment management platform. Key Responsibilities Provide daily support for the Charles River Investment Management System (IMS). Collaborate with teams across departments to address issues and enhance workflows. Help improve system performance and operational processes within the asset management division. Requirements Experience working with investment management platforms, especially Charles River IMS. Strong problem-solving skills and the ability to work with colleagues from different teams. Based in Chicago and available for full-time work.

We are looking for a talented and experienced IT Application Architect to join our dynamic team in Chicago. As an Application Architect, you will play a crucial role in designing and implementing innovative software solutions that meet our clients' needs. You will collaborate with cross-functional teams to ensure the successful delivery of high-quality applications.

Join our dynamic team at Artech Information Systems LLC as an Application Developer! In this role, you will collaborate with cross-functional teams to design, develop, test, and implement innovative applications that drive business growth. With your expertise in coding and software development, you will contribute to the entire development lifecycle and ensure the delivery of high-quality software solutions.

Econ One Research is a leading international economic consulting firm, strategically positioned in key economic hubs worldwide. We specialize in providing comprehensive litigation support, delivering detailed economic analyses and expert consulting services throughout the litigation process. Our skilled team of economists and statisticians leverage data-driven insights to craft effective case strategies, assess liability, quantify damages, and present compelling evidence in court, establishing us as trusted allies to legal professionals.We are currently in search of an Analyst Intern, with the potential for future full-time employment as an Analyst, to join our dynamic team. This role involves engaging in a variety of high-impact projects related to antitrust, personal injury, mergers, and employment issues. This temporary position offers an hourly wage between $30 and $50, with an initial commitment of three months. As part of a remote team, you will tackle challenging projects in a collaborative environment. The ideal candidate will possess exceptional verbal and written communication skills and be adept at conducting complex data analyses. We value candidates who take pride in problem-solving, produce high-quality work, and are enthusiastic about working within a fast-paced litigation consulting landscape.

Join Sonsoft Inc. as a skilled Sitecore .NET Application Developer where you will play a pivotal role in delivering high-quality digital solutions. Collaborate with a dynamic team to develop, customize, and enhance Sitecore applications that meet our clients' business requirements.