Windows L2 Support Engineer

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Windows L2 Support Engineer. In this role, you will provide technical support for Windows operating systems and applications, ensuring a seamless experience for our clients. You will troubleshoot and resolve issues, manage incidents, and assist in system upgrades and installations. Your ex…

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as an L2 Production Support Engineer. In this pivotal role, you will be responsible for maintaining and enhancing our applications, ensuring optimal performance and user satisfaction. Your expertise in JAVA, J2EE, PL/SQL, and UNIX will be essential in troubleshooting and resolving production issues efficiently.

Join our dynamic team at Squircle IT Consulting Services Pvt. Ltd. as an HPUX L2 Support Engineer. In this role, you will provide critical support and troubleshooting for our HPUX systems, ensuring optimal performance and reliability.

Join our dynamic team at Squircle IT Consulting Services Pvt. Ltd. as a Linux L2 Support Engineer. We are looking for a skilled professional to provide exceptional support and maintenance for our Linux systems. This role involves troubleshooting and resolving technical issues, optimizing system performance, and ensuring the reliability of our infrastructure.

minderacraft seeks a DevOps Engineer in Chennai with expertise in Windows and Azure environments. This role centers on building, maintaining, and improving cloud infrastructure to support both development and operations teams. Key responsibilities Maintain and enhance Azure-based cloud infrastructure Automate deployment pipelines and related workflows Facilitate integration between development and operations functions Monitor and optimize application performance and availability Implement security and compliance measures across systems Requirements Experience managing Windows environments Strong understanding of Azure services and associated tools Focus on operational excellence and ongoing process improvement Effective collaboration with cross-functional teams

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as an Oracle L2 Support Specialist. In this role, you will be instrumental in providing top-notch support for Oracle applications, ensuring optimal performance and client satisfaction.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Windows Server Administrator. In this pivotal role, you will be responsible for managing and maintaining our Windows Server environments, ensuring optimal performance and security. Your expertise will be crucial in troubleshooting issues, implementing updates, and providing support to our users.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Windows System Administrator specializing in cluster management. We seek a knowledgeable professional who can ensure robust system performance and reliability across our IT infrastructure.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Vb.Net Developer specializing in Windows Applications and WCF. We are looking for a talented individual who is proficient in developing robust applications and has a passion for technology.

Join MSX International as a Senior Diagnostic Support Engineer, where you'll play a pivotal role in enhancing our technical support initiatives. In this dynamic position, you will leverage your deep understanding of diagnostic systems to provide expert assistance to our clients, ensuring optimal performance and satisfaction. Your contributions will directly influence our commitment to delivering exceptional service and innovative solutions.

About Zuora Zuora helps businesses adapt and grow in changing markets. The Zuora platform supports a range of business models, including subscription services, usage-based pricing, and AI-powered solutions. Companies use Zuora to launch new products, automate complex billing, and build steady, recurring revenue. With over a decade of experience shaping the Subscription Economy, Zuora is building a flexible quote-to-cash platform. This foundation helps organizations monetize products and services with agility and intelligence. Role Overview The Application Support Engineer II joins Zuora's Global Customer Support team. This role focuses on delivering technical support for Zuora Billing and applying AI tools to improve customer experience and support processes. The position offers opportunities to deepen product knowledge, drive product improvements, and shape modern support workflows. What You Will Do Level 2 Technical Support: Handle complex customer inquiries for Zuora Billing via ticketing systems and live channels, such as Zoom. Own cases from intake to resolution, ensuring timely and thorough solutions that maintain high customer satisfaction. Issue Analysis and Resolution: Prioritize and assess incoming issues based on urgency and business impact. Use analytical skills to identify root causes, investigate defects, document findings, and resolve or escalate cases with clear technical context. AI-Driven Support: Use AI tools to speed up issue diagnosis, improve response quality, and reduce resolution times. Provide feedback on AI tool performance and suggest ways to automate and improve workflows. Collaboration: Work closely with Engineering and Product Management to advocate for customer needs, assist with defect resolution, and influence product improvements. Share insights to help enhance product reliability and functionality. Knowledge Sharing and Escalation Management: Contribute to Knowledge-Centered Service (KCS) by creating and maintaining documentation on configuration, customization, and integrations. Manage critical escalations and communicate proactively with stakeholders. Location This position is based in Chennai, Tamil Nadu, India.

At Rapyuta Robotics, we are driven by our core principle of "Empathy," striving to automate tasks that are "demanding," "dirty," and "dangerous." Our goal is to cultivate a society where individuals can immerse themselves in more intellectual and creative endeavors. We are at the forefront of developing and supporting cutting-edge robotics platforms and solutions, leveraging the most advanced control and coordination technologies in the world.We are looking for an experienced and accountable Senior Application Support Engineer (Level 3) with over 5 years of hands-on experience to support and maintain our deployed robotics and warehouse automation systems in live production environments. As the main point of contact for clients facing technical issues, you will ensure timely and effective resolutions. Your role will also involve deploying CI/CD updates and maintaining robust automation workflows. The ideal candidate will exhibit strong troubleshooting skills, a profound understanding of robotic systems, and the ability to manage both technical and customer-facing responsibilities.

About Zuora Zuora helps businesses adapt and grow by supporting a range of modern business models, from subscriptions and usage-based pricing to AI-powered offerings. The platform enables organizations to introduce new products, simplify billing, and build predictable revenue streams. With over a decade of experience shaping the Subscription Economy, Zuora continues to evolve, now building a unified quote-to-cash platform designed for flexibility and AI-readiness. Role Overview: Application Support Engineer II This Level 2 Application Support Engineer role is part of Zuora’s Global Customer Support team in Chennai. The position focuses on delivering technical support for Zuora Billing, with a strong emphasis on integrating AI tools to improve both customer experience and internal workflows. The role offers the chance to expand expertise in Zuora Billing, contribute to product enhancements, and help modernize support operations through AI-driven processes. What You Will Do Advanced Technical Support: Provide Level 2 support for Zuora Billing by diagnosing and resolving complex customer issues via ticketing systems and live channels such as Zoom. Take full ownership of cases from intake to resolution, maintaining a high standard of customer satisfaction. Issue Diagnosis and Resolution: Assess and prioritize incoming cases based on business impact and severity. Use analytical skills to identify root causes, investigate defects, document findings, and resolve or escalate issues with detailed technical information. AI-Enhanced Support: Apply AI tools to speed up diagnosis, improve response quality, and reduce resolution times. Offer feedback on AI tool performance and help identify opportunities for automation within support workflows. Cross-Team Collaboration: Work closely with Engineering and Product Management to represent customer needs, assist in resolving defects, and provide input that shapes product improvements. Knowledge Sharing and Escalation Management: Contribute to a Knowledge-Centered Service (KCS) approach by creating and updating documentation on configuration, customization, and integrations. Manage critical escalations and ensure proactive, clear communication with stakeholders.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Unix/Linux Production Support Engineer. In this vital role, you will be responsible for maintaining and supporting Unix and Linux environments, ensuring optimal performance and uptime. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and improve processes.We are looking for an individual who is passionate about technology and eager to contribute to our mission of delivering excellent IT solutions. You will have the opportunity to work in a fast-paced environment where your skills will be challenged and developed.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Java Production Support Engineer. In this role, you will be responsible for providing technical support for Java applications in a production environment. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and ensure the smooth operation of our applications.The ideal candidate will have a strong understanding of Java technologies, production support methodologies, and excellent problem-solving skills. You will play a crucial role in maintaining the reliability and performance of our systems.

Join MSX International as a Diagnostic Support Engineer Trainee and embark on an exciting journey in the automotive industry. This role offers a unique opportunity to develop your technical skills in diagnostics, leveraging cutting-edge technologies and methodologies. You will work closely with experienced engineers and gain hands-on experience while contributing to innovative projects that shape the future of automotive technology.

Join our dynamic team at rapyuta robotics as an Application Support Engineer, where you will take on a pivotal role in providing comprehensive after-market support for our cutting-edge Autonomous Mobile Robot (AMR) product line. As the main point of contact for our clients experiencing challenges with their deployed AMR solutions, you will ensure prompt and effective resolutions to enhance customer satisfaction. Your responsibilities will also include the deployment of CI/CD updates and the maintenance of efficient automation workflows. We are looking for a candidate with exceptional troubleshooting abilities, a solid knowledge of robotic systems, and adeptness in managing both technical and customer-centric tasks.After-Market Support:Act as the primary contact for clients encountering difficulties with AMR systems, addressing issues related to UI, localization, sensor calibration, and integration.Conduct thorough investigations to resolve intricate system-level problems, collaborating with various teams as necessary.Document issues, root causes, and solutions to facilitate internal knowledge sharing and foster continuous improvement.CI/CD Deployment:Regularly implement CI/CD updates at client locations, ensuring minimal disruption and seamless integration.Oversee and troubleshoot deployment pipelines, including telemetry, logging, and update rollouts.Enhance deployment scripts and automation tools for optimal efficiency.Support team members in configuring their testing environments and comprehending workflows.Site Deployment and Support:Engage in site setup, deployment, and ongoing support for AMR solutions.Monitor system health, telemetry, and logs to proactively identify and resolve potential issues.Implement minor updates and patches as requested by the team or clients.Continuous Improvement:Analyze recurring challenges and contribute to root cause analysis and strategic solutions.Provide constructive feedback to development teams to enhance product reliability and performance.Stay informed of the latest advancements in AMR technology, CI/CD practices, and automation tools.

Who We Are:BigID is a pioneering tech startup dedicated to delivering cutting-edge solutions in data security, compliance, privacy, and AI data management. We are at the forefront of the data industry, assisting our clients in minimizing risks, fostering business innovation, ensuring compliance, building customer trust, making informed decisions, and maximizing the value derived from their data.We are assembling a global team that is passionate about innovation and next-generation technology. BigID has received numerous accolades, including:Named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec AwardsListed on the Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity CompaniesRecognized by CRN 100 as one of the 20 Coolest Identity Access Management and Data Protection Companies for three consecutive yearsFeatured in DUNS 100 Best Tech Companies to Work forRanked among the Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice AwardsIncluded in the 2024 Inc. 5000 list for the fourth consecutive yearShortlisted for the 2024 AI Awards in the category of Best Use of AI in CybersecurityAt BigID, our team is the cornerstone of our success. Join a dynamic, people-centric culture that is both fast-paced and rewarding. You’ll collaborate with some of the most talented professionals in the industry who prioritize innovation, diversity, integrity, and teamwork.Who We Seek:BigID is in search of a Principal Premium Support Engineer to become a vital part of our team. This role is hands-on and client-facing, where your primary responsibilities will include:Delivering exceptional product supportAssisting with configuration inquiriesDocumenting enhancement requestsDiagnosing and researching product issuesEffectively collaborating with diverse internal teams and external customers, even in challenging scenariosTeaming up with cross-functional groupsFacilitating escalationsAccelerating resolutionsEnsuring and maintaining account healthOverseeing customer accounts from a technical support standpointYou will engage with customers, collaborate with support and services teammates, and liaise with our engineering team to resolve intricate problems, advocating for our clients within BigID. Your role will encompass both proactive monitoring and planning to create actionable growth strategies for your assigned customers, along with reactive troubleshooting to swiftly resolve issues.

Join Aarna HR Solutions Pvt Ltd as a Technical Support Engineer in Chennai, where you will play a critical role in providing exceptional support to our clients. You will work closely with our technical team to troubleshoot and resolve issues, ensuring that our customers have the best experience possible with our products and services.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Windows Server Administrator / Oracle DBA / Linux Administrator / Active Directory Specialist. In this multifaceted role, you will be responsible for managing and optimizing our server environments, ensuring database integrity, and providing support for Active Directory services.Your expertise in Windows Server, Oracle database management, and Linux systems will be critical in maintaining operational efficiency. You will also play a key role in ensuring data security and facilitating seamless user access through Active Directory.