Systems Quality Assurance Analyst

Join our dynamic team as a Systems Quality Assurance Analyst, where you will play a pivotal role in ensuring the quality and reliability of our software systems. You will be responsible for designing and executing test plans, identifying defects, and collaborating with development teams to enhance overall system performance.

Role Overview CPi Security is seeking a Quality Assurance Analyst based in Charlotte, North Carolina. This position focuses on supporting the quality of call center operations. Daily work centers on monitoring and evaluating calls across several departments. Using departmental score sheets within the VPI Voiceprint and CIC application, the analyst reviews call quality and flags significant issues for supervisors. This work helps drive improvements in call center performance and service quality. Main Responsibilities Monitor and score calls across the call center floor, including sales, retention, troubleshooting, and account creation calls. Identify recurring issues and document them, providing feedback to the supervisory team. Work with supervisors and trainers to suggest training needs and topics. Communicate with supervisors and managers about quality concerns as they arise. Produce quality statistics reports using VPI, broken down by department and representative. Support the Quality Assurance Supervisor with quality assurance, training, and coaching projects.

Join our dynamic team at Prosidian Consulting as an IT Quality Assurance Analyst / UAT Tester specializing in the Medicaid Management Information System. In this pivotal role, you will ensure the quality and performance of our systems through rigorous testing and evaluation. Collaborate with cross-functional teams to deliver high-quality software solutions that meet our clients' needs.Your expertise will contribute to the overall success of our projects, making a significant impact on the quality of healthcare services provided through our systems.

Join Artech Information Systems LLC as an IVR Quality Analyst, where you will play a pivotal role in ensuring the quality and performance of our Interactive Voice Response (IVR) systems. You will be responsible for analyzing call flows, conducting performance testing, and identifying areas for improvement to enhance customer experience.

We are seeking a dedicated and detail-oriented Quality Control Analyst to join our team. The ideal candidate will be responsible for monitoring and maintaining the quality standards of our products and services. This role involves conducting regular inspections, analyzing data, and implementing quality improvements to ensure compliance with industry regulations.

Join our innovative team at Sonsoft Inc. as a Quality Assurance Performance Tester. In this critical role, you will be responsible for ensuring the optimal performance and reliability of our software applications. You will work closely with our development team to identify performance bottlenecks and implement effective testing strategies to enhance the user experience.

Join our dynamic team at 360 IT Professionals as a Quality Assurance Specialist. In this role, you will ensure the highest quality of our software products by conducting thorough testing and analysis. Your keen eye for detail and passion for quality will be essential in identifying defects and improving our software solutions.

Join our dynamic team at fastbreak-ai as a Quality Assurance Engineer, where your innovative problem-solving skills and strong testing foundation will play a pivotal role. As a QA Engineer, you will act as a detective, identifying edge cases that may evade others, while also strategizing and creating comprehensive test plans. This role combines manual exploratory testing with the latest automation practices, giving you the chance to lead the way in AI-assisted testing methodologies as the industry progresses.Collaborating closely with product and development teams, you will ensure our web and mobile applications provide exceptional user experiences. This hands-on position is ideal for a proactive self-starter who flourishes in a fast-paced setting and can adeptly manage various priorities.

Description: We are seeking a highly skilled Quality Assurance Test Coordinator to oversee intricate quality assurance and testing environments. This role is pivotal in addressing complex issues and ensuring the integrity of our testing processes.As a Test Coordinator, you will lead the preparation, execution, and review of quality assurance processes while developing comprehensive test plans and scripts.You will collaborate with clients to maintain a standardized testing methodology and address queries throughout the testing lifecycle.This position may involve coordinating all testing activities on specific projects, analyzing and certifying application-specific software, and conducting thorough reviews of business requirements and functional specifications.Utilizing your advanced application knowledge, you will provide technical support in identifying, evaluating, and resolving complex testing challenges.You will also research emerging products and methodologies to facilitate the creation of new standards and practices.In this role, you will plan and direct testing schedules, monitor project progress against cost and time projections, document all QA phases, and mentor junior staff.

Join our dynamic team at Sonsoft Inc. as a Quality Assurance Performance Engineer, where you will play a crucial role in ensuring the quality and performance of our software products. You will be responsible for designing and implementing performance testing strategies, analyzing results, and collaborating with development teams to enhance the software experience for our users.

Join our dynamic team at 360 IT Professionals as a Quality Assurance Engineer specializing in QTP. In this role, you will play a crucial part in ensuring the quality and reliability of our software solutions through rigorous testing and evaluation processes. You will work closely with development teams to identify defects, develop test cases, and automate tests to enhance the overall efficiency of our quality assurance processes.

Join our dynamic team at 360 IT Professionals as an Automation Quality Assurance Engineer. In this role, you will be instrumental in ensuring the quality and performance of our software solutions through automated testing processes. You will collaborate closely with our development team to create and execute comprehensive test plans, identify bugs, and enhance product quality.

Join our dynamic team at Northstar Staffing Solutions as an Accountant specializing in Regulatory Reporting and Quality Assurance. In this critical role, you will be responsible for ensuring compliance with financial regulations and enhancing the quality of our financial reporting processes.

Join 360 IT Professionals as an Automation Quality Assurance Engineer and become a key player in ensuring top-tier quality for our software products. In this role, you will design, develop, and execute automated test scripts, analyze test results, and collaborate with development teams to enhance product reliability and performance.

Accordion is hiring a Finance Domain Quality Assurance Lead to guide QA efforts for financial applications. This position centers on developing and executing strong testing strategies that support the reliability and performance of finance-focused software. Role overview This lead role involves working closely with cross-functional teams to set quality benchmarks and manage the full testing lifecycle. The Finance Domain QA Lead will play a key part in shaping and refining QA processes, always aiming to align with industry standards. What you will do Design and implement testing strategies for financial applications Collaborate with teams across departments to define and uphold quality standards Oversee all stages of the testing process Recommend and apply improvements to QA practices Locations This position is available in Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, and San Francisco.

Job OverviewWe are seeking a detail-oriented and analytical Business Systems Analyst to join our dynamic team in Charlotte. The ideal candidate will play a pivotal role in bridging the gap between IT and business operations, ensuring that our systems are optimized for both functionality and efficiency.Key ResponsibilitiesAnalyze business requirements and translate them into technical specifications.Collaborate with stakeholders to identify opportunities for improvement in business processes.Design and implement solutions that enhance system performance and user experience.Conduct testing and validation to ensure system integrity and reliability.Provide ongoing support and training to end-users.Why Join Us?At Mindlance, we foster a culture of innovation and collaboration. We believe in empowering our employees and providing them with the tools they need to succeed. Join us and be a part of a team that values your contributions and supports your professional growth.

Join our team as a Litigation Systems Analyst at CGS Federal, where we are dedicated to providing exceptional technical support for federal litigation initiatives.As a full-time, mid-level member of our Litigation Support department, you will collaborate with a talented team to address complex challenges faced by a prominent federal agency. We pride ourselves on fostering an environment of innovation, collaboration, and professional development.In this role, you will work closely with government staff and project managers to define system requirements, design comprehensive systems, and translate functional needs into effective technical solutions. Your contributions will directly enhance our litigation support efforts and ensure project success.

Join our dynamic team at Prosidian Consulting as we seek a dedicated Quality Assurance Services professional. This role is crucial in ensuring the highest quality standards in operational support. If you are passionate about delivering excellence and have a keen eye for detail, we want to hear from you!

Join our dynamic team at Artech Information Systems LLC as a NetSuite Systems Analyst. In this role, you will leverage your expertise in NetSuite to enhance organizational processes and drive efficiency. You will collaborate with various departments to analyze system requirements, troubleshoot issues, and implement solutions that align with business objectives.

Join Sonsoft Inc. as a Quality Assurance Engineer specializing in Performance Testing and Engineering. In this role, you will be responsible for ensuring the stability and performance of our software products through rigorous testing. You will collaborate with cross-functional teams to design and execute performance tests, analyze results, and provide actionable insights to improve our applications.