Salesforce Engineer at CPI Security | Charlotte, NC

CPI Security is seeking a Salesforce Engineer to join the IT team at the company’s headquarters in Charlotte, North Carolina. This is an on-site role where hands-on work and in-person collaboration are central to the team’s approach. The position focuses on building and implementing solutions that support business operations across the Salesforce platform. What you will do Design, build, and implement enterprise features within Salesforce Work across several Salesforce clouds, including Sales, Service, Field Service, CPQ, Marketing, Commerce, and Communities Collaborate closely with colleagues who have fully integrated Salesforce as a core business tool Requirements Significant experience designing and delivering Salesforce solutions Comfort working with a variety of Salesforce components and cloud environments Interest in contributing to a well-established and growing Salesforce team Ability to work on site at the Charlotte, NC office Location This position requires regular on-site presence at CPI Security’s Charlotte, North Carolina headquarters.

Join CPI Security, a prominent leader in security and automation solutions, as we seek a dynamic Inside Sales Advisor to become part of our expanding team at our state-of-the-art corporate headquarters in Charlotte, NC! This position offers more than just a job; it provides an opportunity for a rewarding and purpose-driven career. As an Inside Sales Advisor, you will be instrumental in our mission to safeguard our customers and their most valued possessions.In this role, you will engage with homeowners to assess their security needs and tailor CPI's home security and automation solutions. With no cold calling involved, customers will reach out to you, allowing you to focus on what truly matters: making a difference in their lives.

CPI Security, a premier provider of residential and commercial security solutions across the nation, is seeking a talented Workforce Specialist to join our dynamic contact center operations team. Established in 1991 and headquartered in Charlotte, North Carolina, CPI Security has evolved from a small startup to one of the top ten largest security providers in the country, boasting over 750 dedicated employees. With numerous accolades such as the SDM Dealer of the Year and the Marvel Award, CPI Security is recognized for its excellence in alarm response times and customer service. We are proud to be consistently ranked among the top 25 best workplaces in North Carolina and South Carolina. Key Responsibilities: Monitor real-time queue metrics and adherence reports to ensure service levels and response times are achieved; manage escalation plans, including outbound dialer strategies. Develop long-term strategies and operational structures for the call center, providing expert guidance in forecasting, strategic analytics, and operational insights. Ensure that Call Center and Customer Service performance satisfies both client and business requirements. Collaborate across departments to effectively manage and configure the Workforce Management platform, tracking and reporting on call center statistics such as volume, FTE, schedule adherence, and service level achievement. Drive continuous improvement in forecasting and scheduling across all contact channels. Analyze service level opportunities and forecast variances, implementing action plans to enhance operational performance. Formulate contingency plans, direct activities during problem resolution, and provide insights for future process improvements during post-resolution analyses. Possess a working knowledge of outbound dialers. Qualifications: A Bachelor's degree is required, along with a minimum of 7 years of experience in sales or customer service within the B2C sector. Extensive knowledge of Contact Center operations and systems, including Genesys, Salesforce Clouds (Lightning, Service), Voice Portal, and IVR technologies.

Summary: CPI Security, based in Charlotte, NC, is seeking a full-time Product Owner to join our dynamic team at our corporate headquarters. The Product Owner plays a crucial role in maximizing the value provided by our product development team. This includes defining and prioritizing the product backlog, acting as a key liaison between stakeholders and the development team, and ensuring that we deliver high-quality products that meet business objectives and customer needs. This position requires strong collaboration, decision-making, and strategic thinking skills to translate our vision into actionable tasks while promoting an Agile culture. Key Responsibilities: Define, prioritize, and maintain the product backlog to align with business goals and user needs. Create, refine, and finalize user stories with detailed requirements and acceptance criteria to provide clear guidance for the development team. Ensure that backlog items are well-prepared for development to minimize ambiguity and support efficient delivery. Act as the primary point of contact between the development team, business stakeholders, and customers. Engage with stakeholders to understand business objectives, gather requirements, and ensure alignment on product vision and priorities. Define and communicate the overall product vision, ensuring it aligns with organizational goals and market demands. Keep abreast of industry trends, customer feedback, and competitive insights to inform the product roadmap. Participate actively in Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives. Ensure the development team understands priorities and objectives for each sprint. Collaborate with the team to deliver incremental value and ensure product releases meet quality and business expectations. Prioritize features and enhancements to balance technical debt, user satisfaction, and business value. Stay updated on Agile methodologies, industry standards, and technological advancements. Encourage a culture of continuous improvement by fostering team feedback and adapting processes as necessary. Participate in Agile communities and learning opportunities to enhance knowledge and introduce innovative ideas to the organization.

As an Alarm Monitoring Advisor—also referred to as a Central Station Operator—you will play a vital role in ensuring safety for our community and clients. You'll be the reassuring voice on the line during alarm calls, coordinating with local first responders and delivering exceptional customer service. This is more than a mere job; it's a commitment to safeguarding lives through innovative security, video, and automation solutions for both residential and business clients across the Southeast. Join our dedicated team at our Charlotte headquarters and make a difference every day.What We Offer:Competitive pay and opportunities for career advancement.Comprehensive, paid training from day one, including a Central Station Monitoring Certification.A vibrant and inclusive company culture enriched by diverse individuals.Opportunities for volunteering and community involvement, particularly in underserved areas.Robust medical, dental, vision, short- and long-term disability, and life insurance plans.

CPI Security, a premier security provider based in Charlotte, North Carolina, is seeking a dynamic Chief Financial Officer (CFO) to join our leadership team. Established in 1991, CPI Security has grown from a small operation with just 10 employees and 300 customers to one of the top 10 largest security providers in the nation, now employing approximately 800 dedicated professionals.Our commitment to excellence has earned us numerous accolades, including the prestigious SDM Dealer of the Year award and recognition as the Central Station of the Year. We pride ourselves on our rapid alarm response times and our standing as one of the top electronic security companies, consistently rated as one of the Best Places to Work in North and South Carolina.

CPI Security, located in the vibrant city of Charlotte, NC, is on the lookout for a Salesforce Engineer to join our expanding IT team. This role presents a thrilling opportunity for hands-on delivery of a diverse range of critical solutions within a company that has fully embraced the Salesforce ecosystem. At CPI, we utilize over 16 core Salesforce components, including Sales, Service, Field Service, CPQ, Marketing, Commerce, and Communities clouds. The perfect candidate will possess extensive experience in designing, developing, and deploying enterprise features on Salesforce across multi-cloud environments. This is an on-site position, collaborating closely with our experienced Salesforce team at our headquarters in Charlotte, NC.

CPI Security is in search of an innovative and results-oriented Chief Revenue Officer (CRO) to become a pivotal member of our executive leadership team. This role is crucial for steering the company through its next strategic growth phase. The CRO will spearhead revenue growth, enhance customer acquisition, and facilitate market expansion across our residential, builder, and commercial segments. We are looking for a visionary leader capable of crafting and executing comprehensive growth strategies that encompass sales optimization, channel development, new market entries, and M&A initiatives. The CRO will not only lead our high-performing sales and business development teams but also establish scalable processes, partnerships, and programs to ensure rapid growth and sustainable long-term value. Key Responsibilities Growth Strategy & Execution Direct the formulation and execution of growth strategies that align with CPI’s vision and revenue objectives. Assess and prioritize expansion opportunities across key verticals including residential, builder, and commercial, as well as new regional markets. Collaborate with the executive team on strategic planning, business modeling, and capital allocation to promote sustainable growth. Create a strategic M&A roadmap; lead due diligence, negotiations, and integration for acquisitions that enhance CPI’s core operations. Sales Leadership & Performance Supervise the company’s direct and indirect sales channels to ensure sustained and profitable growth. Take charge of revenue forecasting, pipeline management, and sales operations. Develop and implement sales strategies that enhance customer acquisition, retention, and upselling across all business divisions. Establish and oversee performance-based incentive programs to align sales objectives with company goals. Data, Insights & Innovation Utilize data and market intelligence to inform strategic decisions and identify new growth opportunities. Examine customer trends, competitor activities, and market dynamics to stay ahead of industry changes. Put in place scalable systems, metrics, and best practices that facilitate high-growth execution. Leadership & Organizational Development Build and nurture high-performing, cross-functional growth and business development teams. Promote a culture of accountability, collaboration, and innovation. Act as a key member of the executive team and trusted advisor to the CEO.

Role Overview ADESA Charlotte is hiring a Security Guard to help protect our large auto auction facility in Charlotte, NC. This role supports the safety and security of our property, vehicles, and people across a busy, high-traffic site. Schedule and Pay Available shifts (subject to change): Thursday, Friday: 12:00am - 8:00am Saturday, Sunday: 4:00pm - 12:00am Starting pay: $18.00 per hour Open availability is highly preferred About ADESA ADESA, part of Carvana, operates over 50 auto auction locations across the United States. Our sites can span up to 200 acres and handle a wide range of services, including vehicle repair, reconditioning, and auction remarketing. We manage hundreds of thousands of vehicles in our network, serving both retail and commercial clients throughout North America. Our culture values teamwork and mutual support. Employees at ADESA work together to achieve shared goals, and we believe that helping others leads to success for everyone. The auto auction industry moves quickly and is highly competitive, with dedicated people who care about their work. ADESA is investing in growth, expanding our facilities, and increasing our vehicle inventory. We are building for the future and looking for people who want to be part of this journey. Get a sneak peek into life at ADESA!

Join Integrated Resources, Inc. as an RF Engineer II in Charlotte, NC! We are seeking a skilled engineer to contribute to our innovative projects in the field of radio frequency engineering. You will be involved in the design, development, and testing of RF systems, ensuring they meet the highest standards of quality and performance.

Join our dynamic team at Sonsoft Inc. as a Salesforce Developer, where you'll play a crucial role in developing and implementing innovative solutions within the Salesforce platform. This position offers the opportunity to work with cutting-edge technology in a collaborative environment.

Join LaBella Associates as a Structural Engineer in our Charlotte, NC office, part of our dynamic Building Engineering Division.At LaBella, we offer comprehensive building engineering services, encompassing mechanical, electrical, plumbing, and structural engineering. Our projects span feasibility studies, analysis, project design, and construction. Our team is experienced in new construction, renovations, additions, and design/build projects for diverse clients.The Structural Engineering team focuses on new design, repair, rehabilitation of existing structures, as well as performance evaluations. This role involves close collaboration with a Senior Structural Engineer to develop innovative concepts, strategies, designs, drawings, specifications, and reports. The ideal candidate should thrive both independently and within multidisciplinary teams.You will engage in a mix of exciting projects, including K-12 and higher education facilities, municipal buildings, healthcare projects, large commercial developments, and unique residential designs.This position offers a pathway for career advancement through opportunities to take on leadership roles, along with a competitive starting salary, incentive compensation, comprehensive benefits, and potential to become a LaBella shareholder.

As a Solution Engineer specializing in Game Engine technology at Esri, you will play a pivotal role in shaping the future of geospatial gaming applications. Your expertise will drive the integration of our cutting-edge mapping and analytical tools into various game development workflows. Collaborate with cross-functional teams to provide technical guidance and support, ensuring our solutions meet the evolving needs of our clients.

Join our team at Integrated Resources Inc. as a Salesforce Developer in Charlotte, NC! We are seeking a dynamic and skilled professional to help us enhance our Salesforce capabilities. In this role, you will leverage your expertise to design and implement solutions that meet our clients' needs.

Sonsoft Inc. is seeking a talented Salesforce Developer to join our dynamic team in Charlotte, NC. As a Salesforce Developer, you will play a pivotal role in designing, developing, and implementing Salesforce solutions that meet our clients' needs. You will collaborate with cross-functional teams to enhance existing systems and build new applications.

Join CapTech as a Salesforce ArchitectCollaborate with clients on innovative, cross-functional projects to deliver robust Salesforce solutions throughout the Software Development Lifecycle (SDLC) using Agile methodologies.Act as a reliable technical advisor, overseeing architectural scope while ensuring that technical solutions align with business objectives.Effectively communicate with both technical and non-technical stakeholders, establishing clear expectations and facilitating informed decision-making.Salesforce Technical SolutionsLead the technical architecture and implementation of Salesforce projects, encompassing custom development, integrations, and data migrations.Create enterprise-level Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and relevant industry-managed packages.Architect and assess integrations between Salesforce and external systems including ERP platforms, financial systems, marketing tools, identity providers, and document management solutions.Define and implement environment strategies, release management, and DevOps processes that adhere to enterprise delivery standards.Thought Leadership and Professional DevelopmentDevelop and implement a personalized professional growth plan concentrating on Salesforce architecture expertise and emerging platform capabilities.Showcase technical thought leadership by contributing to architectural standards, best practices, and reusable assets.Guide and mentor architects and developers through architecture reviews, community practices, and continuous knowledge sharing.Engage in technical pre-sales efforts, including solution design, estimations, and project scoping for prospective clients.Experience diverse clients, business models, and industry sectors.

Join the dynamic team at redventures as a Senior Software Engineer specializing in Elixir. In this role, you will leverage your advanced technical skills to develop innovative software solutions, collaborating with cross-functional teams to enhance our technology stack. Your expertise will help us drive efficiency and deliver exceptional user experiences.

Role overview The Residential Installation Technician at CPI Security works directly with homeowners in Hickory, NC, setting up security systems tailored to each residence. This position plays a central role in helping customers feel secure, while also offering opportunities to increase earnings through strong performance and by recommending additional products. What you will do Install home security systems according to job requirements, adapting to each customer's unique needs. Develop positive relationships with customers and suggest ways to enhance their security setups. Use wiring diagrams and follow installation and safety protocols to ensure proper setup of each system. Test all installed equipment to confirm functionality, and provide clear instructions to customers on system use. Manage inventory, complete necessary paperwork, and assist in training new technicians when needed. Location This role is based in Hickory, NC. CPI Security’s main office is located in Charlotte, North Carolina.

LaBella Associates is on the lookout for a talented and motivated Junior Highway Engineer to join our dynamic team in Charlotte, NC. This is an excellent opportunity to kick-start your career in transportation engineering and contribute to impactful projects.Job ResponsibilitiesCollaborate with a team on diverse transportation engineering projects, including roadways, trails, and pedestrian pathways.Engage in tasks such as designing horizontal and vertical alignments, developing drainage systems, creating signage and pavement markings, conducting safety assessments, ensuring erosion and sediment control, devising maintenance and protection of traffic plans, and preparing construction documentation.Additional duties may encompass report writing, field reconnaissance, project rendering, and participating in meetings and conferences as required.

DLR Group is a pioneering integrated design firm committed to enhancing human experiences through innovative design. Our global impact is driven by our mission to uplift the lives of our clients, communities, and the planet. If you share this vision, we invite you to explore this opportunity.Position SummaryAs a Mechanical Engineer at the entry level with DLR Group, you will participate actively in the design process of mechanical building systems, navigating projects from initial schematics through to construction administration. Your role will include preparing detailed mechanical engineering drawings and conducting essential design calculations. Collaborating within our integrated design teams, you will contribute to creating buildings that enrich human experiences through thoughtful design.