About the job
Reimbursement Counselor
Kelly Services is actively seeking a dedicated Reimbursement Counselor for one of our esteemed clients in Charlotte, NC. This rewarding position offers a competitive pay rate of $16 per hour, with a structured work schedule from Monday to Friday, 8:30 AM to 5:30 PM.
As a Reimbursement Counselor, your key responsibilities will include handling various reimbursement tasks such as accurate and prompt claim submissions, monitoring claim statuses, engaging in collection activities, managing appeals, posting payments, and processing refunds until all accounts receivable issues are effectively resolved.
You will also be responsible for collecting and reviewing patient insurance benefit information as authorized by the Standard Operating Procedures (SOP) of the program. Additionally, you will assist physician office staff and patients in completing and submitting necessary insurance forms and program applications. Timely processing of all required insurance forms and electronic claims to third-party payors is essential.
Furthermore, you will investigate and resolve any electronic claim denials, as well as any issues related to claim denials or underpayment of claims.

