Help Desk & Telephony Systems Administrator at Sage Home Loans

Join Sage Home Loans as a Help Desk & Telephony Systems Administrator, where you will play a crucial role in providing exceptional technical support and ensuring seamless communication across our organization. In this dynamic position, you will be responsible for troubleshooting hardware and software issues, managing telephony systems, and enhancing user experiences through effective solutions.

Join our dynamic team at Sage Home Loans as a Loan Processor II, where you will play a critical role in ensuring the efficient processing of loan applications. You will work closely with clients, underwriting teams, and other stakeholders to ensure a seamless loan experience.Your responsibilities will include reviewing loan applications, verifying documentation, and communicating with clients to gather necessary information. This position requires excellent attention to detail, strong communication skills, and the ability to thrive in a fast-paced environment.

This role offers a hybrid work schedule, with a requirement to be present at our headquarters in South Charlotte, NC from Tuesday to Thursday, and the flexibility to work remotely on Mondays and Fridays.As a Mortgage Loan Originator on our dynamic Sales team, you will serve as the initial point of contact for clients, guiding them through their homebuying journey with expertise and care. You will engage with potential and existing clients via phone and email, offering clear insights into our loan products, prequalification processes, and the subsequent steps—all while fostering strong, trust-based relationships. In collaboration with our Operations and Processing teams, you will manage a substantial pipeline, proactively reach out to generate new business opportunities, and oversee the client experience from the initial conversation through to closing. Join a team that values coachability, teamwork, and a shared commitment to client-first service, because we believe that achieving success the right way is paramount. If you thrive on meaningful interactions, are driven by impact, and are eager to elevate our clients' experiences every day, this is the place for you.

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.As a Vendor Management Associate on our Mortgage Operations team, you will serve as the trusted voice for our clients—managing communication and coordination throughout the loan process to ensure a seamless, transparent, and timely experience. In this entry-level position, you will gain practical exposure to the inner workings of the mortgage industry, assisting with everything from documentation collection to scheduling closings, while learning to navigate key systems like Encompass and collaborating cross-functionally with various teams within the organization. You will be part of a team that is dedicated to continuous improvement, acting swiftly, and tackling challenges to enhance our clients' experience. If you are detail-oriented, motivated by helping others, and eager to grow in a fast-paced, impactful environment, you will flourish in this role. This is your opportunity to learn the business, make a meaningful contribution from day one, and elevate the service we provide with every client interaction.

Join our dynamic team at Sage Home Loans as a highly motivated and detail-oriented Senior Technical Project Manager for Mortgage Operations. In this pivotal role, you will oversee and deliver technical projects that span all aspects of mortgage operations, including processing, underwriting, closing, funding, and servicing.Your expertise will bridge the gap between business needs and technology solutions, ensuring our systems and workflows are optimized for efficiency and designed with scalability and client satisfaction in mind. As a vital liaison for cross-functional teams, you will provide clarity and direction on complex initiatives.This position offers high visibility, providing you with the opportunity to engage with senior leadership while influencing the technology that drives our mortgage operations. To thrive in this role, you must possess an ownership mindset, prioritize client needs, and maintain a sense of urgency to deliver results without compromising compliance or integrity.This role follows a hybrid work schedule, requiring you to be onsite at our South Charlotte, NC headquarters from Tuesday to Thursday, with the flexibility to work remotely on Mondays and Fridays.

Become a Part of Sage Home Loans! We typically follow a hybrid work schedule, operating from our headquarters in South Charlotte, NC (Tuesday through Thursday) and working remotely on Mondays and Fridays. At Sage, we are on a mission to transform the mortgage industry by simplifying the process. Our purpose-driven organization thrives on our dedication to our employees, clients, and the community. We are more than just a mortgage company; we act like owners, prioritize our clients, and strive for continuous improvement every day. Who We Are Looking For We aim to establish a talent pipeline filled with ambitious, driven individuals who are eager to grow, think innovatively, and make a significant impact. If you enjoy tackling meaningful challenges, excel in a values-driven environment, and wish to take ownership of impactful results—this is the place for you. Our Core Values in Action Get Better Every Day – We value coachability, a growth mindset, and embracing discomfort as a means to progress. Be Great to Work With – Reliability, collaboration, and bringing positive energy to every setting—virtual or in-person—are crucial. Think Like an Owner – Taking initiative, owning outcomes, and striving for continuous improvement are key to our success. Every Second Counts – We operate with urgency, prioritize essential tasks, and respect everyone's time.

Join Sage Home Loans as a motivated and enthusiastic individual eager to kickstart your career in mortgage sales! As part of our dynamic team, you will receive comprehensive training and mentorship to equip you with the necessary skills to thrive in the mortgage industry. This is an exciting opportunity for those looking to make a significant impact in a fast-paced environment.

Note: This position does not offer visa sponsorship or transfer, including for candidates on OPT and STEM-EXT OPT, nor is it available for corp-to-corp arrangements.At Red Ventures, we harness the power of technology, data, and digital storytelling to empower individuals to make critical life decisions. Our work spans various sectors, including health, financial services, education, and home solutions, creating experiences that connect millions of consumers with trusted, high-value outcomes daily.Our AI Voice & Telephony Engineering Team develops the systems that facilitate intelligent conversations, employing AI to foster natural, human-like interactions at scale. We're at the forefront of enhancing voice experiences that link customers to the right solutions more swiftly and effectively.Key Responsibilities:Lead the design and implementation of scalable, cloud-based systems for real-time voice interactions across our platform.Drive the development of core services that integrate AI, telephony, and automation to transform how consumers interact with our brands.Collaborate with product managers, AI engineers, and data scientists to implement conversational intelligence in practical voice applications.Deeply integrate with Twilio, AWS, Azure, and internal APIs to manage call routing, speech processing, and response flows.Enhance system performance, latency, and reliability within a distributed, event-driven architecture.Provide technical guidance by mentoring fellow engineers, sharing insights, and establishing best practices.Engage in code reviews and participate in on-call rotations to ensure seamless operation of production systems.

We are seeking a skilled Technical Project Manager specializing in VOIP and Telephony systems to join our dynamic team. In this role, you will oversee the planning, execution, and delivery of technical projects, ensuring they align with our business objectives and meet quality standards. You will collaborate with cross-functional teams, manage project timelines, and communicate effectively with stakeholders.Your expertise in VOIP technologies and telephony solutions will be crucial in driving project success and facilitating innovative communication solutions for our clients.

Join LendingTree as the General Manager of Home Loans and lead our dynamic team in revolutionizing the mortgage industry. In this role, you will drive strategic initiatives, enhance operational efficiency, and foster a culture of excellence. Your leadership will shape the future of home lending, ensuring our customers receive unparalleled service. If you are passionate about innovation and have a proven track record in management, we want to hear from you!

Join M/I Homes, a reputable and established leader in the homebuilding industry for over 50 years, known for crafting high-quality homes with exceptional design. Founded in 1976 by Irving and Melvin Schottenstein, our commitment to customer satisfaction has allowed us to realize the dreams of more than 175,000 homeowners. With operations in 17 markets across the nation, including Charlotte, we pride ourselves on our legacy of quality and excellence.As we continue to expand in North Carolina, we are actively seeking a Mortgage Loan Officer Assistant to join our partner builder financing subsidiary, M/I Financial, located in the heart of Charlotte. The ideal candidate will possess comprehensive knowledge of loan origination processes for various mortgage types, including conventional, FHA, and VA loans. Proficiency in Encompass is essential for this role.This position offers:A stable work environment focused on new home purchase sales—NO refinances.Convenient office location just off I-77 on the near south side of Charlotte.Competitive salary with monthly incentives based on performance metrics.Standard Monday through Friday work schedule.Generous paid time off benefits.All loan operations—origination, processing, underwriting—are handled locally.Collaboration opportunities with a top 15 national builder.Employee discounts on new home purchases.Comprehensive benefits including 401K, profit sharing, plus full medical, vision, and dental insurance.This role is strictly on-site; remote work is not an option.Key Responsibilities:Support loan officers in completing applications for Conventional, FHA, and VA loans, preparing submissions for automated approval, and managing the processing workflow.This role presents a growth opportunity for candidates aspiring to advance to loan officer positions.The company provides paid educational resources for NMLS and State of North Carolina licensing, which is a requirement for this position shortly after the hire date.Qualifications:Collaborate effectively with loan officers, builder sales teams, and new home buyers to facilitate successful transaction processes.Strong verbal and written communication skills are required to engage with a diverse clientele both within and outside the organization.Ability to gather, interpret, analyze, and apply information in relation to underwriting guidelines and requirements.Comfortable reaching out to clients via phone or email to discuss loans, request necessary documentation, and provide assistance as needed.

Employee Applicant Privacy NoticeAbout Us:Join us in shaping a brighter financial future. At SoFi, we are revolutionizing personal finance with innovative, mobile-first technology designed to help millions of members achieve their financial goals. As a next-generation financial services company and national bank, we are proud to be at the forefront of an unprecedented transformation in the industry. Every day, we come to work knowing the impact we have on people's lives, guided by our core values. Invest in yourself, your career, and the financial world with us. Your Role:As a Home Loan Member Advocate III in a mortgage environment, you will engage in various responsibilities including Retention, Loan Restructure, and Customer Service initiatives. Your customer service and sales expertise will be critical as you make outbound calls to existing SoFi members, providing tailored solutions to retain their business. You will also manage loan files needing restructuring to comply with agency guidelines while communicating necessary changes to borrowers.Key Responsibilities:Retention:Identify sales opportunities during customer interactions to retain business.Collaborate with management to develop and refine retention strategies.Coordinate with secondary markets to maintain profitability while retaining borrowers.Evaluate customer service experiences and identify areas for improvement.Provide feedback to enhance the overall client experience.Assess program outcomes and suggest optimizations to management.Loan Restructure:Identify and resolve loan guideline issues.Collaborate with borrowers and operations teams to ensure successful loan restructuring.

Job Title: Loan ProcessorPosition SummaryJoin our dynamic lending operations team as a Loan Processor! We are looking for a detail-oriented professional with extensive experience in residential investment lending, specifically in Fix-and-Flip and DSCR loan programs. This pivotal role ensures the smooth and precise processing of loans from submission to closing, providing investors and borrowers with a seamless experience.Key ResponsibilitiesLoan Intake & Initial Review: Validate and review loan applications and required documentation including credit, income, entity documents, and purchase contracts. Ensure all submissions to underwriting are accurate and complete. Maintain files in the Loan Origination System (LOS) in compliance with internal and regulatory standards.Borrower Communication & Support: Serve as the primary contact for borrowers, brokers, and the sales team throughout the loan processing cycle. Clearly communicate outstanding document needs, next steps, and timelines.Coordination & Pipeline Management: Work closely with third parties such as title companies, inspectors, insurance agents, and closing agents. Manage a pipeline of active loans to guarantee timely closings. Follow up with internal underwriting and credit teams for file decisions and escalations as necessary. Ensure compliance with loan program guidelines, investor overlays, and risk tolerances.RequirementsEducation & Experience:Proven experience processing loans for real estate investors (single-family, multi-family, short-term bridge loans).Familiarity with various ownership structures (LLCs, corporations, trusts).Technical Skills:Deep understanding of loan documents, title reports, and property insurance requirements.Ability to read and interpret credit, background, entity documents, and title reports.Soft Skills:Exceptional attention to detail and organizational skills.Outstanding written and verbal communication abilities.Strong problem-solving skills and a proactive, solutions-oriented mindset.Ability to excel in a fast-paced, deadline-driven environment.BenefitsBase Salary Range:Entry-Level (1–2 years, limited fix-and-flip/DSCR exposure): $55,000 – $65,000Mid-Level (3–5 years with relevant experience): $65,000 – $70,000Compensation & Benefits:Competitive salary with potential bonus opportunities.Comprehensive health, dental, life, and vision insurance.401(k) retirement plan with company match.

Exceptional Service. Unmatched Experience. Seamless Closings.At Griffin Funding, we believe that the Mortgage Loan Partner's primary mission is to provide an unparalleled five-star experience for borrowers from the moment their loan is locked until the closing.Our borrowers experience transparency, confidence, and forward momentum.They don't encounter guidelines, conditions, or internal processes; instead, they experience clarity and support.As a Mortgage Loan Partner, you play a pivotal role in shaping their reality — making the process feel effortless and smooth.Role OverviewWhen executed effectively, this role ensures that borrowers find the process entirely manageable.They remain unaware of the challenges you anticipate and address proactively.You are the calming force guiding them through the complexities, enabling them to enjoy the journey.You navigate the road, while they relax in the passenger seat.ResponsibilitiesOnce a loan is locked, the experience transitions to your stewardship.You become the main point of contact for the borrower, serving as their advocate and guide.Your objective is to ensure a smooth, predictable, and professional experience, even amidst complexities.You filter out internal noise, translating essential information and shielding them from unnecessary complications.This role is not just reactive support; it's about designing a proactive borrower experience.Why This Position Stands OutYou take the initiative to identify potential issues before they arise during underwriting or closing.Your proactive approach allows you to solve problems efficiently, ensuring the borrower’s experience is positive throughout.

At Scout Motors, we honor the legacy of one of America's most iconic vehicles, a name that traces back to 1960. Our mission is to lead the way for future generations of rugged SUVs and trucks, reigniting a legacy that has been dormant for too long.The Scout brand embodies a spirit of respect: respect for our heritage and future as we electrify and digitize an American classic with innovative technology. We respect our communities by building a company that prioritizes its people and customers. Our vehicles cater to both work and leisure, seamlessly transitioning from the campsite to the job site or the daily commute. We offer two powertrains that meet diverse customer needs—an all-electric option and the Harvester™ range extender powertrain featuring a built-in gas generator, providing an estimated 500 miles of combined range.At Scout Motors, we foster a culture of empowerment among our diverse and entrepreneurial teams. A Scout employee is a visionary leader who pursues new horizons and shares insights. They are knowledgeable doers who collaborate to innovate and possess an unmatched passion for their work.Join us at Scout Motors to help shape the future of transportation. If you're ready to drive change and make history, apply now!Job OverviewAs the Learning Management System (LMS) Administrator at Scout Motors, you will be a vital partner, collaborating closely with subject matter experts and stakeholders across the company. Under the guidance of the Director of Learning & Development, you will oversee comprehensive LMS administration. This role combines data management, LMS design, operational oversight, and project management, all while ensuring high-quality execution and an exceptional end-user experience. You will contribute to building the learning system, developing the LMS team, establishing core processes, and implementing innovations that will usher in a new era for our distinguished American brand.Your ResponsibilitiesBecome an integral part of a groundbreaking brand aimed at transforming the electric pick-up truck and rugged SUV market by:Configuring and optimizing all LMS (SuccessFactors) global settings, branding, authentication, integrations, and SSO functionalities.Managing enterprise-wide permissions, roles, and organizational hierarchy to oversee user access levels.Building and maintaining LMS data security protocols to safeguard sensitive information.

Join our dynamic team at Prosidian Consulting as a System Administrator on a contract basis. In this role, you will be responsible for maintaining and optimizing our systems to ensure smooth operations. You will collaborate with various departments to implement solutions that enhance performance and security. If you are a proactive problem-solver with a passion for technology, we want to hear from you!

Join our dynamic team as a Senior Digital Marketing Manager at Sage Home Loans. In this pivotal role, you will drive innovative digital marketing strategies that enhance our brand presence and customer engagement. You will lead a talented team of marketers, overseeing the execution of campaigns across various digital channels, including SEO, PPC, social media, and email marketing. Your analytical mindset will help measure the effectiveness of our marketing initiatives and optimize them for maximum impact.

Join Our Team: Mortgage Loan Officer at Ternus Lending, LLCAre you eager to elevate your career in the burgeoning field of real estate investment lending? Ternus Lending, LLC is actively seeking driven and energetic Mortgage Loan Officers to spearhead success in lending for 1-4 family residential investment properties. This role transcends typical job responsibilities — it presents an opportunity to educate, motivate, and empower property investors while fostering significant relationships within a rapidly expanding market.Your Responsibilities:Serve as the trusted advisor for residential property investors by educating them, originating innovative loan products, and assisting them in reaching their financial aspirations.Stay at the forefront by mastering our lender product offerings, guidelines, and systems to efficiently navigate loans through Due Diligence, Underwriting, and Closing processes.Promote our offerings by distributing engaging marketing materials and conducting thorough customer qualification analyses.Maximize your effectiveness by skillfully managing company-provided leads and Salesforce contact databases, ensuring prompt follow-up and quality lead management.Achieve exceptional results by consistently surpassing weekly, monthly, and annual origination production targets.Why Choose Ternus Lending? At Ternus, we are more than just another lender; we are a collective of seasoned investors who have developed a lending platform by investors, for investors. We understand the journey, challenges, and victories of the real estate industry. Joining our team means entering a world of limitless growth potential and offering distinctive loan products that stand out among traditional options.How to Apply: Ready to make a difference? Submit your resume and complete the assessment linked below. Don’t hesitate—opportunities like this are fleeting!Assessment Link: https://TeamArchitects.asmt.io/X7HNRKK7T/AccountExecutiveJob-Assessment

Artech Information Systems LLC is seeking a skilled IBM CastIron Administrator to join our dynamic team in Charlotte, North Carolina. In this role, you will be responsible for managing and optimizing our IBM CastIron platform, ensuring seamless integration and performance for our enterprise applications.As an essential member of our IT department, you will collaborate closely with cross-functional teams to implement solutions that effectively utilize IBM CastIron capabilities. Your expertise will contribute to enhancing operational efficiency and supporting our business objectives.

eproinc is seeking a skilled Loan IQ Testing Specialist to join our dynamic team in Charlotte, NC. The ideal candidate will have a strong background in financial services and a proven track record in testing Loan IQ applications. You will play a critical role in ensuring the quality and reliability of our loan management systems.