About the job
CPI Security is seeking a dynamic and experienced Director of Human Resources Operations (HRD) to lead our HR team in Charlotte, North Carolina. Founded in 1991, CPI Security embodies an entrepreneurial spirit and a commitment to safeguarding others. Initially a small company with just 10 employees and 300 customers, we have evolved into one of the top 10 security providers nationwide, boasting over 750 dedicated professionals. Our accolades include multiple SDM Dealer of the Year titles, Central Station of the Year, and the prestigious Marvel Award. CPI Security is renowned for its rapid alarm response times and consistently ranks among the top 10 in the electronic security sector. We are proud to be recognized as one of the Top 25 Best Places to Work in North Carolina and South Carolina.
Position Overview:
The HR Operations Director will oversee CPI's daily human resources activities, focusing on employee relations, benefits administration, leave management, and the leadership of the HR Business Partner team. This role is essential in ensuring that HR services are delivered with compassion and compliance with all relevant laws and regulations. As a trusted advisor to leadership, the Director will champion continuous improvements in HR processes, policies, and programs to foster a positive and productive employee experience.
Key Responsibilities:
- Lead and mentor the HR Business Partner team, offering guidance on daily HR support for designated business units.
- Organize regular team meetings to share best practices, address emerging issues, and ensure the consistent application of HR policies and programs.
- Assist HRBPs in navigating complex scenarios related to performance enhancement, organizational change, workforce planning, and employee engagement.
- Identify development opportunities for HRBP team members and promote a high-performing, collaborative HR function.

