Contact Center Manager | Exceptional Customer Service

We are seeking a dynamic and results-driven Contact Center Manager to lead our customer service operations in Charlotte, North Carolina. In this pivotal role, you will oversee the daily activities of our contact center, ensuring exceptional service delivery and operational excellence. You will manage a team of dedicated customer service representatives, implement best practices, and drive performance metrics to achieve company objectives.Your leadership will foster a customer-centric culture while enhancing the overall efficiency of our contact center. If you are passionate about customer service and have a proven track record in managing teams, we want to hear from you!

Join our dynamic team at Prosidian Consulting as a Customer Service Call Center Agent. In this role, you will be the first point of contact for our valued clients, providing exceptional service and support. Your primary responsibilities will include handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.

Join our dynamic team at Prosidian Consulting as a Call Center Supervisor! In this pivotal role, you will lead a team dedicated to providing exceptional customer service. Your leadership will empower agents to deliver high-quality support, driving customer satisfaction and loyalty.

About Us SeekWell, the parent company of 1-800 Contacts, The Framery, and Hello Eyes, is dedicated to simplifying access to essential vision care. Building upon the award-winning culture established nearly 30 years ago at 1-800 Contacts, we continue to innovate and pioneer products that delight consumers and challenge optometrists. As a KKR-backed entity, one of the world's leading private equity firms, we prioritize customer satisfaction, and we are committed to shaping the future of our industry. Why You Should Join Us At 1-800 Contacts, we excel in making the ordering process for contact lenses seamless and exceptional. Unlike many companies that merely claim to prioritize customers, we genuinely embody this commitment. As a Receiving Associate, you will play a vital role in enhancing customer experiences. This position offers a unique opportunity to work behind the scenes with the very products that our customers rely on. If you're eager to make a meaningful impact and be part of a vibrant company culture, we invite you to apply today! Position Details Start Date: March 9th, 2026 Shift: Monday-Friday, 8am-5pm Base Pay: $17.00 per hour, with potential to earn up to $26.00 per hour based on performance Your Responsibilities Efficiently scan, sort, and stock products Stand and walk for the entirety of your scheduled shift Lift items weighing at least 30 lbs Use ladders and equipment to access heights for order picking and stocking Maintain a high level of hustle What We Value in You High school diploma or GED equivalent A strong work ethic and a proactive attitude Self-motivated and disciplined with the ability to multitask Innovative thinking and a readiness to adapt A good balance of fun and hard work! Commitment to our core values: Big-hearted, Tenacious, Unconventional, Better Together!

Brightspeed, a leading provider in telecommunications, is seeking a Senior Manager of Retention & Call Center Operations to join our dynamic team in Charlotte, North Carolina. In this pivotal role, you will oversee strategies to enhance customer retention and optimize call center operations, driving exceptional customer experiences and operational efficiency.Your leadership will guide a team dedicated to delivering high-quality service while developing innovative retention strategies that align with our business goals. You will collaborate with cross-functional teams to implement initiatives that improve customer satisfaction and reduce churn.

Join Prosidian Consulting as a Senior Call Center Supervisor, where you will lead a dynamic team of customer service representatives. In this pivotal role, you will be responsible for ensuring the highest levels of customer satisfaction while guiding your team to meet performance targets. Your leadership will foster a supportive and productive working environment, driving both team and individual success.

Join Eurofins Environment Testing as a Service Center Manager in our Charlotte, NC location. In this pivotal role, you will oversee daily operations, drive efficiency, and ensure the highest quality of service delivery. You will lead a team of skilled professionals, fostering a culture of excellence and continuous improvement while maintaining compliance with industry standards.

Join our dynamic team as a Senior Customer Service Manager at Prosidian Consulting, located in the vibrant city of Charlotte, North Carolina. In this pivotal role, you will lead and inspire a team of customer service professionals, ensuring exceptional service delivery and customer satisfaction.In your capacity as a Senior Customer Service Manager, you will be responsible for developing strategic initiatives aimed at enhancing customer experiences, streamlining processes, and implementing best practices in customer service. Your leadership will drive team performance and foster a culture of continuous improvement.

Join our dynamic team at dev2 as a Call Center Sales Representative! In this role, you will engage with customers, understand their needs, and provide tailored solutions. We are looking for enthusiastic individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.

Join our dynamic team at Prosidian Consulting as an Entry Level Customer Service Manager. In this role, you will be responsible for leading customer service initiatives, enhancing the customer experience, and driving team performance. This is an exciting opportunity for individuals looking to start their career in management within a supportive and professional environment.

cagents is seeking a Mechanical Commissioning Engineer for its Data Center Services team in Charlotte, North Carolina. This position ensures that mechanical systems within data centers are properly commissioned and function according to design specifications. Role overview This role focuses on verifying the installation and operation of mechanical equipment in data centers. The work plays a key part in delivering reliable and efficient service to clients by confirming that systems meet required standards before going live. Key responsibilities Oversee the commissioning process for mechanical systems in data centers Confirm that installations align with project requirements Support ongoing system reliability and efficiency for clients Location This position is based in Charlotte, North Carolina.

Join our dynamic team at Prosidian Consulting as a Senior Call Center Agent. In this pivotal role, you will be responsible for delivering exceptional customer service, resolving inquiries, and ensuring client satisfaction. Your ability to communicate effectively and handle customer concerns will play a crucial role in enhancing our customer experience.

cagents seeks a Data Center Commissioning Project Manager based in Charlotte, North Carolina. This position manages the commissioning activities for data center projects, ensuring that all systems and infrastructure operate as intended and meet established quality standards. Role overview The Project Manager will handle the commissioning process for both new data center builds and upgrades. The focus is on verifying that all systems achieve required operational and efficiency benchmarks. Key responsibilities Oversee commissioning activities throughout project lifecycles Confirm that systems meet performance and efficiency requirements Work closely with project teams to address issues and uphold quality standards

As a Client Relations Manager at Prosidian Consulting, you will play a pivotal role in ensuring client satisfaction and fostering strong relationships within our customer service framework. Your responsibilities will include managing client communications, addressing inquiries, and providing solutions that enhance client experiences. You will collaborate with various teams to implement strategies that drive customer engagement and satisfaction.

Role overview Public Storage is seeking a Customer Service Self Storage Manager for its Charlotte location. This position manages the daily operations of a self-storage facility, with a focus on customer satisfaction and smooth service. The manager leads a team responsible for keeping the facility clean, safe, and inviting for everyone who visits or stores belongings. What you will do Oversee all aspects of facility operations and ensure daily tasks run efficiently Respond to customer questions and concerns with attentive service Guide and support a team to uphold high standards of cleanliness and safety Foster a welcoming atmosphere for customers Requirements Strong dedication to customer service Experience managing or working within a team is helpful Reliable, organized, and focused on creating a positive experience for others

Company OverviewAt Olsson, we are dedicated to engineering and designing innovative solutions that enhance the world around us. Our commitment to responsiveness, transparency, and results drives our efforts for our employees, clients, and the communities we serve.As a people-focused firm, we recognize that our greatest asset is our talented workforce. This creates an environment that fosters growth and creativity, allowing our team members to thrive. This unique culture not only nurtures our personnel but also enables our business to expand, leaving a lasting impact on the world.Job OverviewJoin our industry-leading Data Center Project Management team as a Project Manager. In this pivotal role, you will oversee large, multidisciplinary design projects throughout their design and construction phases. Your responsibility will be to ensure adherence to approved designs, specifications, and contractual agreements, while promptly resolving any issues that arise during construction. You will drive the project to successful completion, ensuring timely delivery, within scope, and on budget.Key Responsibilities:Stakeholder Liaison: Serve as the primary point of contact for all project stakeholders, facilitating communication and collaboration.

Join Prosidian Consulting as an Entry Level Call Center Supervisor in Charlotte, NC. In this vital role, you will oversee daily operations, ensuring exceptional customer service and effective team management. Ideal candidates should exhibit strong leadership skills and a commitment to excellence in service delivery.

Join our dynamic team at Prosidian Consulting as a Customer Service Supervisor! In this pivotal role, you will oversee our customer service operations, ensuring that our clients receive exceptional support and that our team is motivated and well-equipped to provide top-notch service. Your leadership will be key in driving customer satisfaction and operational efficiency.

Join our dynamic team at Public Storage as a Customer Service Manager for our self-storage facilities in Charlotte! We are seeking a passionate and dedicated individual who excels in customer service and is eager to learn and grow. In this role, you will oversee daily operations, ensure customer satisfaction, and maintain the highest standards of service. If you are looking to start your career in a supportive environment where you can make a difference, we want to hear from you!

Location: 4651 South Blvd, Charlotte, NC 28217About PLS:At PLS®, we believe you deserve better! As a premier retail provider of financial services, PLS stands for People, Location, and Service. Our customers are at the forefront of our mission, and our dedicated team members consistently strive to exceed expectations. Established in 1997 by Bob and Dan Wolfberg, PLS has grown to encompass over 200 financial service centers across 12 states. We pride ourselves on offering convenient, transparent, and often more affordable financial products and services that cater to our customers' everyday needs.Position Overview:As a Customer Service Specialist (CSS), you will serve as the primary liaison between PLS and our valued customers. Your role is crucial in delivering exceptional service while also educating clients about our array of products and services. You will ensure adherence to our quality standards and compliance with all relevant policies and procedures.