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Experience Level
Experience
Qualifications
The ideal candidate will have a strong background in leadership within a growth-oriented environment. You should possess excellent communication skills, a passion for mentoring others, and a strategic mindset. A Bachelor's degree in Business Administration, Management, or a related field is preferred, along with a minimum of 3 years of supervisory experience.
About the job
Shift4 Payments is looking for a Supervisor of Growth and Development to join the team in either Center Valley, Pennsylvania or Las Vegas, Nevada. This leadership role centers on building a culture where employees can grow both personally and professionally.
Role overview
This position guides key programs and initiatives that help employees develop new skills and advance in their careers. The Supervisor of Growth and Development shapes an environment that values learning and improvement throughout the organization.
What you will do
Lead employee development programs and initiatives
Promote a workplace culture focused on learning and ongoing improvement
Motivate teams to achieve goals and explore new ideas
Locations
Center Valley, Pennsylvania, United States
Las Vegas, NV
About Shift4 Payments, Inc.
Shift4 Payments, headquartered in Center Valley, PA, is a leading provider of payment processing solutions. We are committed to delivering exceptional service and innovative technology to our clients across various industries. Join us in shaping the future of payment processing!
Full-time|On-site|Center Valley, Pennsylvania, United States; Las Vegas, NV
Shift4 Payments is looking for a Supervisor of Growth and Development to join the team in either Center Valley, Pennsylvania or Las Vegas, Nevada. This leadership role centers on building a culture where employees can grow both personally and professionally. Role overview This position guides key programs and initiatives that help employees develop new skill…
Full-time|On-site|Center Valley, Pennsylvania, United States
OverviewShift4 Payments, Inc. (NYSE: FOUR) is revolutionizing the world of commerce by streamlining complex payment systems globally. As a frontrunner in commerce-enabling technology, Shift4 facilitates billions of transactions each year for hundreds of thousands of businesses across diverse industries. To learn more, visit www.shift4.com.ResponsibilitiesAs the Supervisor of POS Support - SkyTab, you will oversee the daily operations of the POS Support department while mentoring and developing a dedicated team of POS Support Representatives. Your role involves monitoring live call volumes, assisting technicians, and providing constructive feedback to enhance performance. You'll also be responsible for reporting call trends to management to pinpoint areas needing improvement or urgent attention. This summary encapsulates key responsibilities, though the dynamic nature of the company may necessitate additional duties. This position reports to the POS Manager.Oversee multiple phone queues to ensure optimal Service Levels and Average Handle Times per call.Identify, report, and provide training on topics affecting Service Levels and Average Handle Time, aiming to elevate team performance.Collaborate with Coaching Teams and other POS Management members to effectively train and develop POS Support Staff.Work with Development teams for testing new product releases or troubleshooting existing escalations.Maintain and present performance reports focused on individual employee efficiency and customer satisfaction.Coordinate with the POS Manager and HR for performance reviews, implementing HR policies, and other necessary actions.Manage escalations and assign ownership of cases as needed.Assist with special projects as required.
Full-time|On-site|Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Las Vegas, NV; Tampa, Florida, United States
Shift4 Payments, Inc. delivers commerce technology and supports billions of transactions for businesses worldwide. The company works with a wide range of industries, helping to simplify payment systems. Learn more at www.shift4.com. Role overview The Lead, Enterprise Account Management role centers on developing and maintaining strong partnerships with Shift4’s largest enterprise clients. Acting as a trusted advisor, this person supports clients at every level, corporate, franchise, and local, helping them maximize value from Shift4’s solutions. The Lead serves as the main point of contact throughout the customer journey, from order placement through installation, and coordinates both internal and external teams to ensure a smooth process. This position works closely with Business Development, Product Management, and Development teams to support complex implementations, new business openings, and feature launches. The Lead handles escalations for support, billing, and service issues, and provides regular reporting and business reviews. Success in this role requires strong communication, a consultative approach, and the ability to influence stakeholders at all levels. Main responsibilities Build and maintain trusted relationships with key contacts at enterprise accounts. Advocate for enterprise clients within Shift4, ensuring their needs are prioritized. Oversee the full order process from initiation to installation, coordinating resources for timely, accurate delivery. Collaborate with Business Development and other teams on strategic projects and major initiatives. Locations Atlanta, Georgia, United States Center Valley, Pennsylvania, United States Las Vegas, NV Tampa, Florida, United States
Full-time|On-site|Center Valley, Pennsylvania, United States
Role overview Shift4 Payments is seeking a Software Engineer based in Center Valley, Pennsylvania. This position centers on creating and improving software that supports the company’s commerce operations. Teamwork and ongoing technical development are important values within this group. What you will do Design and develop software applications that support commerce activities Improve existing systems to boost efficiency and scalability Collaborate with engineers and other professionals to deliver dependable solutions Use current technologies to address real business needs
Full-time|On-site|Center Valley, Pennsylvania, United States; Las Vegas, NV
Shift4 Payments is looking for a Supervisor of Growth and Development to join the team in either Center Valley, Pennsylvania or Las Vegas, Nevada. This leadership role centers on building a culture where employees can grow both personally and professionally. Role overview This position guides key programs and initiatives that help employees develop new skill…
Full-time|On-site|Center Valley, Pennsylvania, United States
OverviewShift4 Payments, Inc. (NYSE: FOUR) is revolutionizing the world of commerce by streamlining complex payment systems globally. As a frontrunner in commerce-enabling technology, Shift4 facilitates billions of transactions each year for hundreds of thousands of businesses across diverse industries. To learn more, visit www.shift4.com.ResponsibilitiesAs the Supervisor of POS Support - SkyTab, you will oversee the daily operations of the POS Support department while mentoring and developing a dedicated team of POS Support Representatives. Your role involves monitoring live call volumes, assisting technicians, and providing constructive feedback to enhance performance. You'll also be responsible for reporting call trends to management to pinpoint areas needing improvement or urgent attention. This summary encapsulates key responsibilities, though the dynamic nature of the company may necessitate additional duties. This position reports to the POS Manager.Oversee multiple phone queues to ensure optimal Service Levels and Average Handle Times per call.Identify, report, and provide training on topics affecting Service Levels and Average Handle Time, aiming to elevate team performance.Collaborate with Coaching Teams and other POS Management members to effectively train and develop POS Support Staff.Work with Development teams for testing new product releases or troubleshooting existing escalations.Maintain and present performance reports focused on individual employee efficiency and customer satisfaction.Coordinate with the POS Manager and HR for performance reviews, implementing HR policies, and other necessary actions.Manage escalations and assign ownership of cases as needed.Assist with special projects as required.
Full-time|On-site|Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Las Vegas, NV; Tampa, Florida, United States
Shift4 Payments, Inc. delivers commerce technology and supports billions of transactions for businesses worldwide. The company works with a wide range of industries, helping to simplify payment systems. Learn more at www.shift4.com. Role overview The Lead, Enterprise Account Management role centers on developing and maintaining strong partnerships with Shift4’s largest enterprise clients. Acting as a trusted advisor, this person supports clients at every level, corporate, franchise, and local, helping them maximize value from Shift4’s solutions. The Lead serves as the main point of contact throughout the customer journey, from order placement through installation, and coordinates both internal and external teams to ensure a smooth process. This position works closely with Business Development, Product Management, and Development teams to support complex implementations, new business openings, and feature launches. The Lead handles escalations for support, billing, and service issues, and provides regular reporting and business reviews. Success in this role requires strong communication, a consultative approach, and the ability to influence stakeholders at all levels. Main responsibilities Build and maintain trusted relationships with key contacts at enterprise accounts. Advocate for enterprise clients within Shift4, ensuring their needs are prioritized. Oversee the full order process from initiation to installation, coordinating resources for timely, accurate delivery. Collaborate with Business Development and other teams on strategic projects and major initiatives. Locations Atlanta, Georgia, United States Center Valley, Pennsylvania, United States Las Vegas, NV Tampa, Florida, United States
Full-time|On-site|Center Valley, Pennsylvania, United States
Role overview Shift4 Payments is seeking a Software Engineer based in Center Valley, Pennsylvania. This position centers on creating and improving software that supports the company’s commerce operations. Teamwork and ongoing technical development are important values within this group. What you will do Design and develop software applications that support commerce activities Improve existing systems to boost efficiency and scalability Collaborate with engineers and other professionals to deliver dependable solutions Use current technologies to address real business needs
