Member Support Agent

Join Harvard University as a Member Support Agent, where your primary role will be to provide exceptional support to our members. You will be the first point of contact for inquiries, assisting with problem resolution, and ensuring that every interaction reflects our commitment to excellence. This position offers a unique opportunity to contribute to our community while developing your skills in a dynamic environment.

Join AECOM as an Employers Agent, where you will play a pivotal role in managing and overseeing various construction projects. You will be the key point of contact between clients and contractors, ensuring that projects are delivered on time, within budget, and to the highest quality standards. Your expertise will help facilitate communication, resolve issues, and maintain solid working relationships with all stakeholders involved.

AccorHotels is hiring a Night Team Member for the Cambridge location. This role supports the hotel’s overnight operations and helps create a welcoming atmosphere for guests arriving or staying late. Main responsibilities Deliver friendly and attentive customer service throughout the night shift Assist guests with requests, questions, and check-ins as needed Help maintain safety and cleanliness in public areas and guest spaces What to expect Night Team Members play an important part in the guest experience by providing support and ensuring a comfortable environment after hours. The role involves working overnight shifts and being available to respond to guest needs as they arise.

Flagship Pioneering is at the forefront of bioplatform innovation, dedicated to inventing and building transformative platform companies that impact the world positively. We unite the brightest scientific minds with entrepreneurial visionaries, providing the necessary capital for bold advancements. Our initiatives accelerate scientific breakthroughs in critical areas such as cancer detection and treatment, as well as nature-positive agricultural practices. What distinguishes Flagship is our unique approach to advancing biotechnology by merging life science innovation, company creation, and capital investment seamlessly. Our scientific founders, entrepreneurial leaders, and professional capital managers collaborate within a well-defined institutional framework, allowing us to innovate and drive change for the betterment of humanity and the planet. Many of our founded companies have tackled urgent global challenges: from vaccinating billions against COVID-19 to curing persistent diseases, enhancing human health, and ensuring food security through sustainable agriculture practices. Flagship has been honored on FORTUNE’s “Change the World” list twice, recognizing companies that have made significant social and environmental contributions through their core business strategies, and has also featured on Fast Company’s list of the World’s Most Innovative Companies. Job Description Flagship Pioneering is in search of a dynamic and insightful Patent Counsel or Senior Patent Agent to collaborate closely with cross-functional teams across our portfolio companies and the Flagship IP team. This role will focus on developing and implementing a comprehensive global intellectual property strategy. The ideal candidate will possess a strong passion for science, familiarity with diverse life science technologies, exceptional skills in patent portfolio development, and the ability to think strategically. This highly interactive position necessitates the capacity to identify and cultivate inventions, mentor scientific teams, and communicate effectively with both scientific and management personnel. Key Responsibilities: Assist in building, managing, and executing a global IP strategy for two or more Flagship portfolio companies, including invention mining, patent preparation and prosecution, efficient management of outside counsel, third-party patent monitoring, and IP education. Provide counsel to and operationally support business and corporate teams regarding intellectual property matters.

Join Sixt as a Rental Sales Agent in the vibrant city of Cambridge! In this role, you will engage with customers, assisting them in choosing the perfect vehicle for their needs while providing exceptional service.

Iterative Health is at the forefront of healthcare technology, dedicated to accelerating clinical research to improve patient outcomes. Our Site Network comprises over 70 leading clinical research sites across the US and Europe, enhancing the pathway to market for innovative gastrointestinal (GI) and hepatology therapies. Our mission is to empower our partner sites with advanced tech-enabled services, leveraging our extensive expertise in clinical trials and state-of-the-art AI to facilitate better access to novel therapeutics for patients in need.Role OverviewWe are looking for a dedicated and technically proficient IT Support Specialist to provide comprehensive end-user and systems support across multiple locations. This position will report to the Sr. IT Systems Administrator and will be a vital resource for our growing organization of around 300 users.This role is perfect for an IT professional who combines excellent troubleshooting skills with effective communication, particularly when assisting VIP stakeholders and managing cybersecurity and compliance requirements (SOC 2, PHI handling).

We are seeking a motivated and detail-oriented Digital Support Apprentice to join our dynamic team at epropservices plc in Cambridge. In this role, you will have the opportunity to engage in:Designing and delivering e-marketing materials efficiently.Addressing general online customer inquiries and IT-related issues, with escalation when necessary.Collaborating with agents and internal teams to improve service delivery.Developing websites using pre-approved templates.Adhering to established Service Level Agreements (SLAs).Maintaining comprehensive records of all customer interactions and queries.Providing training calls to agents on utilizing our online platforms effectively.To succeed in this role, you should possess excellent IT and communication skills, along with a keen eye for detail. While experience in SEO and web template design is beneficial, it is not mandatory.

At RAND Europe, a leading not-for-profit research institute with over 30 years of expertise, we conduct policy research aimed at addressing critical societal challenges. Our work for governments, international organizations, research councils, and charitable foundations is driven by our belief that thorough research can lead to informed answers that enhance community well-being, safety, and prosperity for the future. With offices in Cambridge, Brussels, and The Hague, we are proud to employ around 200 dedicated staff members.We are currently seeking a highly organized and detail-oriented Programme Support Officer to deliver exceptional support for numerous concurrent research proposals, projects, and frameworks managed by our expert research teams. This role will be based at our Cambridge office in the UK, requiring attendance twice a week.Key ResponsibilitiesLifecycle SupportManage the full project lifecycle from initial interest to final closure.Evaluate invitations to tender to ascertain regulatory and financial requirements for proposal submissions.Assist research teams in proposal development, including budget preparation and liaising with external stakeholders to gather necessary information and documentation, ensuring all required approvals are secured.Monitor project implementation to ensure milestones are achieved and objectives are met.Coordinate project closure activities, including final reporting, evaluation, and documentation.Financial ManagementReview and obtain approval for project budgets and proposals.Monitor, update, and maintain financial records for projects.Assist with variation requests, including changes to intercompany work authorizations.Corporate Governance, Quality Assurance, and ImprovementMaintain regulatory documents for all RAND Europe entities.Oversee governance for proposals and projects.Ensure entries in the lessons log are accurate and up to date.Develop, implement, and maintain processes and procedures related to functional and governance support.Contribute to continuous improvement of the Project and Finance Group's processes and practices.Support researchers in evaluating proposal and project effectiveness and impact.Adhere to all company policies and RAND Europe Management Systems.Ensure compliance with all IMS policies.Programme ManagementMaintain oversight of a portfolio of proposals, projects, and frameworks.Facilitate the transition of projects from proposal to execution and closure, ensuring effective completion at all stages.Track and report on project progress against milestones and objectives.

About d-ploy d-ploy delivers IT and engineering solutions for clients around the world, with teams based in Switzerland, Germany, the Czech Republic, Austria, the United Kingdom, and the United States. Role Overview: IT Onsite Support Specialist This onsite position is based in Cambridge, Massachusetts. The IT Onsite Support Specialist will work directly with clients, helping them solve technical issues and supporting their IT operations. d-ploy values adaptability, a solutions-oriented mindset, and a commitment to client service. What to Expect Work on-site with clients in Cambridge, MA Join a growing international team Contribute to client IT productivity and success Build trusted partnerships within the IT community Who We Look For Dedicated and adaptable professionals Individuals who enjoy solving problems and supporting others People ready to grow with an international organization

About UsAt Paragon Social Care, we are dedicated to providing round-the-clock support to children and young people in local authority care. Our core mission is to ensure a safe, structured, and nurturing environment, especially during periods of transition and uncertainty. We prioritize delivering high-quality, trauma-informed care that fosters stability, resilience, and positive outcomes for the young individuals we support. The RoleWe are currently looking for compassionate and dedicated Children's Support Workers to offer consistent care and practical assistance to children and young people. This dynamic role demands adaptability, professionalism, and a strong commitment to safeguarding and enhancing the wellbeing of our young clients. Key ResponsibilitiesProvide trauma-informed care to ensure the safety and wellbeing of young peopleEstablish and maintain positive, professional relationshipsSupport daily routines, promote independence, and facilitate life skills developmentAssist with educational needs, appointments, and recreational activitiesPrepare nutritious meals and encourage healthy livingAdvocate for the emotional and practical needs of young peopleTransport young people to appointments and activities (use of own vehicle required) RequirementsProven experience working with children or young people (paid or voluntary)Exceptional interpersonal skills, patience, and emotional resilienceWillingness to work shifts, including weekends, sleep-ins, and waking nightsFull UK driving licence and access to a vehicleCommitment to undergoing an enhanced DBS checkA relevant qualification (e.g., NVQ Level 3 in Children’s Residential Care) is highly desirable but not mandatory. Comprehensive training will be provided. What We OfferCompetitive hourly rates: £17.50–£24.00 (PAYE, including holiday pay) or £20.00–£28.00 (Umbrella)Extensive training programme covering safeguarding, trauma-informed practices, and behaviour supportOpportunities for career advancementFlexible working schedulesCompany pension schemeReferral bonus programmeOngoing professional support within a values-driven organizationIf you are passionate about making a meaningful difference in the lives of young people and helping them achieve better outcomes, we encourage you to apply. Safeguarding Commitment:This role requires an enhanced Disclosure and Barring Service (DBS) check due to the nature of working with vulnerable young people. At Paragon Social Care, safeguarding and promoting the welfare of children and young people is at the core of our operations, and we expect all applicants to share this commitment.

Join our Cookie Crew at the Harvard Square location at 65 Mount Auburn St, Cambridge MA 02138. As a vital member of our team, you'll embody the spirit of Insomnia Cookies by engaging with our customers and baking our delicious, warm cookies! Discover more about us through our engaging video content:Who We Are!Insomnia Cookies TimelineCore Values PERKS OF JOINING OUR COOKIE CREW:· Flexible part-time work schedules· Pay-on-Demand to receive your earnings daily!· Paid vacation and sick leave· Pet insurance for your beloved companions· Interactive training and mentorship opportunities· Stability with a rapidly expanding and reputable brand· Opportunities for growth and advancement· Work in a fun and dynamic team environment· Employee discounts and FREE COOKIES with every shift!

Join our dynamic team at Accor Hotels as a Food & Beverage Team Member, where you will play a crucial role in delivering exceptional service to our guests. In this position, you will assist in a variety of tasks, ensuring that our food and beverage offerings meet the highest standards of quality and presentation. Your attention to detail and passion for customer satisfaction will enhance the dining experience for our guests.

POS-31591About Our TeamThe Prospecting Solutions team is revolutionizing the way B2B SMB and mid-market sales teams cultivate their pipeline. The current outbound sales approach is often inefficient and outdated, with representatives dedicating excessive time to research, tool integration, and uncertain contact strategies. Our focus transcends mere outreach execution; we prioritize intelligent sourcing, prioritization, and trust.This team is developing a comprehensive, signal-driven prospecting ecosystem that aligns with contemporary B2B purchasing behavior: account-centered, aware of buying groups, and trust-oriented. Our mission is to merge human discernment with automation, enabling sales teams to generate consistent, high-quality pipeline without compromising their brand integrity or their representatives' well-being.About the RoleWe are seeking a Principal Software Engineer to serve as a pivotal technical leader for Prospecting Solutions. This role is highly hands-on, perfect for an innovator who excels in dynamic, product-defining environments.As a Principal Engineer within our team, you will play a crucial role in shaping how data, AI, and workflows converge to facilitate intelligent prospecting at scale. You won't just follow a roadmap; you will help craft it, transforming ambiguous challenges such as “who should I contact next and with what message?” into robust, transparent, production-grade systems utilized by millions of sales professionals.Key ResponsibilitiesDesign signal-driven prospecting systems: Define the integration of intent signals, firmographics, behavioral insights, and CRM context to create actionable prioritization and recommendations.Hands-on, impactful developer: Write production-quality code, steer complex projects from conception to completion, and scale prototypes into full-fledged systems.AI and systems integration: Guide the integration of machine learning and generative AI models into deterministic workflows, balancing efficiency with transparency and user trust.Influential technical leadership: Shape not only the construction of the product but also its vision, collaborating closely with Product to define interfaces, workflows, and necessary trade-offs.Extensibility focus: Design systems capable of functioning across diverse accounts, buying groups, and regions while ensuring adaptability and ongoing evolution.Cross-department collaboration: Work collaboratively across CRM, data, AI, and GTM teams to synchronize patterns and avoid localized optimizations.Elevate technical standards: Foster a culture of excellence in engineering practices and innovation.

ABOUT PIONEERING INTELLIGENCE Pioneering Intelligence builds on the legacy of Flagship Pioneering, leveraging the latest advancements in artificial intelligence, machine learning, and data analytics to expedite groundbreaking research and establish a portfolio of AI-centric companies. As an integral part of Flagship’s innovative model that merges science, entrepreneurship, and capital, we transform revolutionary ideas into transformative enterprises, enhancing the AI breakthroughs occurring within the realms of human health, sustainability, and beyond. THE ROLE Pioneering Intelligence represents a strategic initiative of Flagship Pioneering, dedicated to positioning our organization at the forefront of global innovation through the fusion of human, machine, and nature’s intelligence – a concept we refer to as Polyintelligence. We are currently on the lookout for a Principal Product Manager to collaborate across various disciplines including UX design, AI research, engineering, legal, communications, marketing, and scientific research teams, as well as venture creation units, to address the most significant challenges in AI within the life sciences sector. We are establishing a state-of-the-art digital infrastructure that integrates computational science, AI/ML technologies, knowledge engineering, data platforms, and workflow automation. These capabilities are essential in supporting Flagship’s distinctive approach to exploring uncharted territories and translating scientific insights into transformative enterprises. The Principal Product Manager, Agentic AI will be a key individual contributor responsible for owning a specific product area from conception to execution, translating intricate user and scientific requirements into a coherent strategy, quantifiable outcomes, and widely adopted solutions aligned with our business objectives. As part of a multidisciplinary team, you will closely partner with scientists and business stakeholders to drive impactful innovations from agentic systems that redefine workflows and business capabilities within a dynamic startup environment. KEY RESPONSIBILITIES Own and articulate the product vision, strategy, and roadmap. Define Objectives and Key Results (OKRs) and drive measurable outcomes. Lead discovery processes with scientists, synthesize insights, and develop wireframes. Facilitate cross-functional decision-making and alignment among machine learning, engineering, and scientific stakeholders. Drive product adoption, including spearheading user enablement initiatives.

wshgroup seeks a part-time Food Service Team Member to join the team in Cambridge. This position plays a key role in daily food service operations, focusing on friendly customer interactions and delivering quality meals. Main responsibilities Serve food and beverages to customers Keep the service area clean and organized Assist colleagues during peak times Follow food safety and hygiene procedures What we look for Reliable and enthusiastic approach to work Comfortable working as part of a team Enjoys delivering good customer service Handles busy shifts with a positive attitude This is a part-time role based in Cambridge.

Join Our Team as a Remote Data Entry Agent - Flexible Part-Time Opportunity!We are seeking enthusiastic individuals from across the United States to engage in online surveys and polls. Don’t miss out on this chance to apply!This position allows you to earn extra income from the comfort of your home while setting your own schedule. Your responsibilities will include data entry, responding to emails, reviewing products, participating in polls, and various online tasks.As a vital part of our team, you will play a key role in shaping the market and influencing the development of new products. Occasionally, you will have the chance to preview products before their public release and even assist in testing them. Your contributions will help companies gather essential data to predict trends and inform business strategies.- Income opportunities through engaging polls- Receive payments via multiple methods, including PayPal, direct check, or online virtual gift card codes.- Part-Time PositionAPPLY NOW: https://5o6x7a.ttrk.io/5dd72739dad446000198e428Who We’re Looking For:If you are self-motivated, thrive in a home office setting, and enjoy tasks such as customer service via email, data entry, and product reviews, we want you on our team.We welcome applicants from diverse backgrounds, including data entry, telemarketing, customer service, sales, clerical work, administrative assistance, warehousing, inventory, reception, call centers, part-time positions, retail, and more!APPLY NOW: https://5o6x7a.ttrk.io/5dd72739dad446000198e428

Join Us as a Remote Data Entry Specialist!We are seeking enthusiastic individuals from across the nation to engage in polls and surveys. Don't miss out—apply today!This role offers the flexibility to earn supplemental income from the comfort of your home (telecommuting), allowing you to set your own hours. Your tasks will include data entry, responding to emails, providing reviews, participating in polls, and engaging in various online projects.This rewarding work-from-home opportunity not only helps you earn but also plays a vital role in shaping market trends and influencing new product launches. Occasionally, you will have the chance to preview products before they hit the market and even participate in testing them. Your insights will assist companies in gathering crucial data to predict trends and make informed business decisions.- Earn by participating in polls and surveys- Multiple payment options available, including PayPal, direct checks, or online gift card codes.- Part Time PositionAPPLY NOW: https://www.usasurveyjobboard.com/jobs/25958222-work-at-home-data-entry-agent-part-time-at-usasjbHow to Apply:If you are self-motivated, comfortable working independently from home, and enjoy tasks like email customer service, data entry, and product reviews, we want you on our team!Our data entry clerks come from a variety of backgrounds including data entry, telemarketing, customer service, sales, clerical, administrative assistance, and more.APPLY NOW: https://www.usasurveyjobboard.com/jobs/25958222-work-at-home-data-entry-agent-part-time-at-usasjb

Join Our Team as a Remote Data Entry Specialist - Part TimeWe are seeking motivated individuals from across the nation to engage in online polling and data entry tasks. Apply today!This flexible work-from-home position allows you to earn additional income while setting your own schedule. Your responsibilities will include data entry, email responses, product reviews, and participating in various online projects.As a part of this rewarding opportunity, you will help shape market trends and influence product development. Occasionally, you may even have the chance to preview and test new products before they are released to the public. Your contributions will assist companies in gathering essential data to forecast market trends and make informed business decisions.- Earn by taking polls- Multiple payment options available, including PayPal, direct deposits, and virtual gift cards.- Part TimeAPPLY NOW: https://5o6x7a.ttrk.io/5de570e3dad44600015ccacdApplication Process:If you are self-driven and enjoy working independently from home, along with tasks such as email customer service, data entry, and product reviews, we want to hear from you!Our ideal candidates come from diverse backgrounds, including data entry, telemarketing, customer service, sales, administration, and more!APPLY NOW: https://5o6x7a.ttrk.io/5de570e3dad44600015ccacd

Your Impact at Lila Join our dynamic team in the Physical Sciences division as a Senior Machine Learning Engineer. In this pivotal role, you will be instrumental in shaping the infrastructure that empowers Lila’s scientific superintelligence to autonomously design, execute, and interpret intricate physics simulations. Your expertise will be critical in developing core systems that enable AI agents to reason over and control computational experiments, ranging from electronic structure calculations to surrogate-driven atomistic modeling, and beyond. Your contributions will directly enhance the capability of autonomous computational processes to explore chemical and materials landscapes with unmatched autonomy and robustness. What You Will Be Building Architect and implement agentic frameworks to support dynamic, multi-stage simulation workflows for scientific tasks. Develop pipelines that allow agents to autonomously plan, schedule, execute, and interpret computational tasks at scale. Create integration layers and APIs that connect machine learning models, large-scale simulation engines, databases, and heterogeneous compute platforms. Collaborate with AI researchers to productionize agent behaviors, including tool-use strategies, simulation-aware decision loops, and adaptive task planning. Enhance the robustness, modularity, performance, and reproducibility of agent-driven computational workflows; develop internal tooling for debugging, observability, and validation. What You’ll Need to Succeed A Master's degree or PhD in Computer Science, Machine Learning/AI, Scientific Computing, or a related technical field, or equivalent experience. Proven experience in building machine learning-driven pipelines, workflow systems, or tool-use frameworks, particularly for complex or scientific applications. Proficiency in Python and familiarity with machine learning ecosystems; experience with compiled languages such as C++, Rust, or Julia is advantageous. Understanding of large-scale scientific or engineering software, including integrating external tools into automated computational workflows. Background in distributed systems, high-performance computing environments, cloud platforms, or accelerator-based computing. A solid grasp of modern machine learning architectures and their deployment in production systems (e.g., GNNs, transformers, diffusion models, multimodal or tool-using models). Strong engineering fundamentals: reproducibility, testing, modular design, CI/CD, and scalable machine learning operations. Bonus Points For Experience developing or integrating agentic frameworks, autonomous machine learning pipelines, or multi-step tool-using agents, particularly for scientific applications.

Join Gearset as a Systems Administrator specializing in MacOS and Jamf! In this pivotal role, you will be responsible for managing and optimizing our Mac environments, ensuring seamless integration and functionality across our platforms. You will work closely with our IT team to support our infrastructure, troubleshoot issues, and implement innovative solutions to enhance user experience.