Director of IT Service Delivery and Operations

Flagship Pioneering, based in Cambridge, MA, builds and grows biotechnology platform companies. The organization brings together scientists, entrepreneurs, and investment to drive advances in areas like cancer diagnosis, disease treatment, and sustainable agriculture. Flagship’s portfolio has played a role in major public health and agricultural achievements and has earned recognition from FORTUNE and Fast Company for its impact and innovation. Role overview The Director of IT Service Delivery and Operations connects strategic IT goals with practical execution at Flagship Pioneering. This leader does not directly manage daily service delivery, but instead establishes the frameworks and governance that empower IT delivery teams. The position sets performance benchmarks, ensures transparency in operations, and oversees the rollout of new IT initiatives. Managing the transition of projects into ongoing operations, including structured hypercare support, is a key part of this role. Key collaboration and focus areas Partner with the Sr. Director of IT Service Delivery to define the service roadmap and set priorities Drive ITIL 4 service management maturity throughout the organization Promote operational discipline to help scale IT services for Flagship and its portfolio companies

Join Harvard University as the Director of Operations in the Campus Services - Harvard Dining & Hospitality department. This pivotal role will oversee the operations of dining and hospitality services, ensuring the highest standards of service and efficiency. The Director will lead a team, develop operational strategies, and drive initiatives that enhance the overall experience of our campus community.

Active Site seeks a Director of Operations based in Cambridge. Title and compensation will reflect each candidate’s experience and the responsibilities expected. Please note that visa sponsorship is not available for this role. This position centers on strengthening both organizational and study operations for a nonprofit focused on the intersection of artificial intelligence and biosecurity. The Director of Operations will help shape the organization’s growth, develop scalable processes, and drive efficiency across all areas. Key responsibilities Management of in-person studies: Turn study plans into actionable timelines, assign responsibilities, coordinate participant recruitment, oversee daily activities, facilitate communication, track progress, and lead post-study evaluations for ongoing improvement. Strategic planning and coordination: Oversee quarterly priorities and goal-setting, and implement clear methods for tracking cross-team work, including ownership, timelines, decision-making, and follow-through. Team development and leadership: Guide the hiring process and build a team dedicated to operational excellence. Budget management and financial operations: Develop and manage project budgets and operational plans. Coordinate with external partners in bookkeeping, payroll, auditing, legal, and HR to ensure accuracy and timeliness. Daily operations and culture: Maintain smooth day-to-day operations and foster a collaborative, results-oriented culture grounded in truth-seeking, drive, and care. What success looks like Within 3–6 months, establish a reliable system for project tracking and updates, including templates for meeting notes, action items, Gantt charts, and straightforward reporting. Learn more about Active Site’s mission and work at https://www.activesite.bio.

We are seeking a highly motivated and experienced Director of Operations to join The People Lab at Harvard University. In this pivotal role, you will lead operational strategies, manage resources, and ensure the seamless execution of projects that enhance our research capabilities. Your expertise will drive innovation and efficiency across our operations, positioning us as a leader in the field.

Join Amylyx Pharmaceuticals as the Senior Director of Trade and Channel Operations, where you will lead strategic initiatives to optimize our trade and channel strategies. In this pivotal role, you will be responsible for driving operational excellence, enhancing partnerships, and ensuring the effective distribution of our innovative therapies. Collaborate with cross-functional teams to develop and implement best practices that amplify our market presence and improve patient access to our products.

As the Director of Accounting Operations at Scholar Rock, you will be at the forefront of our financial strategies, leading a dynamic team to enhance our accounting practices. Your expertise will drive the efficiency and accuracy of our financial operations, ensuring compliance with regulations and supporting our growth objectives. You will collaborate with cross-functional teams, providing insightful financial analysis and fostering a culture of financial accountability.

AbbVie is seeking a highly skilled Associate Director to lead our Safety Operations Portfolio. This pivotal role involves overseeing safety operations while ensuring compliance with regulatory requirements. The ideal candidate will possess exceptional leadership skills and a strong background in pharmacovigilance.Join our dynamic team and contribute to advancing healthcare solutions that enhance patient safety and improve health outcomes. This is an exciting opportunity for professionals looking to make a meaningful impact in the pharmaceutical industry.

Iterative Health is at the forefront of healthcare technology and services, driving the evolution of clinical research to enhance patient outcomes. Our Site Network features over 70 premier clinical research sites across both the US and Europe, facilitating the rapid development of innovative gastrointestinal (GI) and hepatology therapies. We are dedicated to the success and expansion of our partner sites through the provision of tech-enabled services. By merging extensive clinical trial expertise with state-of-the-art AI technology, we empower research teams and study sponsors to broaden and accelerate access to transformative therapeutics for patients in need.About the RoleWe are on the lookout for a dynamic and driven Director of Operational Finance & Analytics to become an integral part of our expanding team. In this pivotal role, you will collaborate closely with executive leadership, finance, and operational teams to oversee the operational finance aspects of our growing network of research sites and enhance the company’s enterprise analytics capabilities, ensuring precision, consistency, and governance of critical metrics for a reliable single source of truth.Your contributions will be vital in constructing and scaling our Enterprise Data Warehouse (EDW) and executing Adaptive Insights, utilizing these essential systems to provide dependable reporting and forecasting that supports operational decision-making. This hands-on leadership position offers a unique opportunity to make a significant impact as the company evolves.

Nuvalent seeks an Associate Director of Clinical Operations to join the team in Cambridge, MA or work remotely. This leadership role guides the execution of clinical trials, ensuring every step aligns with regulatory standards and internal protocols. The position partners with cross-functional teams to develop and deliver on clinical strategies, overseeing studies from planning through closeout. What you will do Direct clinical trial operations for multiple concurrent studies Maintain compliance with all regulatory requirements and company procedures Work closely with colleagues across departments to create and implement clinical strategies Supervise all aspects of study management, from initiation to completion Oversee budgets, timelines, and resource planning for clinical programs Mentor and guide junior staff within clinical operations Requirements Significant experience in clinical operations and project management Background working in pharmaceutical or biotechnology organizations Demonstrated ability to manage budgets and timelines Experience mentoring or managing team members

Your Impact at LilaThe Director of Nucleic Acid Delivery will spearhead the innovative discovery and engineering of cutting-edge delivery systems for nucleic acid cargo. This pivotal role will focus on the design and development of targeted lipid nanoparticles (tLNPs) and other biological delivery modalities, ensuring precise delivery of nucleic acids across various tissues and cell types.Utilizing the Lila Sciences AI platform and AI Science Factory, you will lead a multidisciplinary team of scientists in merging AI-driven hypothesis generation, robotics-enabled experimentation, and biological insights to expedite the discovery of transformative delivery technologies. Your focus will be on biological targeting and functional delivery, closely collaborating with formulation scientists on lipid composition and formulation optimization.This position is perfect for a visionary scientific leader who is passionate about leveraging AI, automation, and integrated biological systems thinking to revolutionize therapeutic discovery. The ideal candidate will possess extensive expertise in nucleic acid delivery and a strong commitment to fostering collaborative teams.

Role Overview Flagship Pioneering, Inc. is hiring a Director of Executive and Administrative Services in Cambridge, MA. This leader will guide the strategy and daily operations for executive and administrative support across the organization. The position works closely with senior leadership to strengthen how teams operate and help the company meet its goals. Key Responsibilities Oversee executive and administrative services, setting direction and priorities for these functions Partner with senior leaders to improve organizational effectiveness Drive process improvements that support company objectives Lead, mentor, and develop high-performing teams Foster a collaborative environment that supports growth and innovation What We Look For Extensive experience in administrative operations Proven ability to lead teams and manage change Strong record of improving processes and organizational efficiency Comfort working with executive leadership

Join Amylyx Pharmaceuticals, Inc. as the Senior Director of Patient Services, where you will lead initiatives aimed at enhancing patient experience and access to our innovative treatments. You will be responsible for developing and implementing strategic plans that prioritize patient needs, while collaborating with cross-functional teams to ensure the highest quality of services is delivered.

Role overview Lila Sciences is hiring a Director of Laboratory Operations & Maintenance Management based in Cambridge, MA. This leadership position oversees daily laboratory activities and maintenance routines. The director sets operational strategies to ensure lab functions run efficiently and meet rigorous quality standards. A key focus of this role is to improve processes and refine protocols for optimal performance. Key responsibilities Develop and manage operational plans for laboratory workflows and maintenance schedules Implement practices that enhance efficiency and quality throughout lab operations Lead and support a team dedicated to laboratory success Monitor and refine maintenance protocols to reduce downtime Team environment Join a group of professionals who prioritize reliable laboratory results. The team emphasizes collaboration, continuous improvement, and close attention to detail in every aspect of lab operations.

Join Bluerock Therapeutics as a Senior Director - Clinical Operations Program Leader (COPL) in Ophthalmology. In this pivotal role, you will lead and optimize clinical operations for our ophthalmology programs, ensuring the successful execution of clinical trials and the advancement of innovative therapies.Your responsibilities will include strategic planning, cross-functional leadership, and oversight of clinical study execution, while collaborating closely with internal and external stakeholders.

We are seeking a highly skilled and experienced Director of Clinical Quality to join our dynamic team at Integrated Resources, Inc. In this pivotal role, you will be responsible for overseeing the clinical quality management systems, ensuring compliance with regulatory standards, and driving continuous improvement in clinical processes.Your leadership will be vital in fostering a culture of quality and safety, collaborating with multidisciplinary teams to enhance patient outcomes and operational efficiency.

Who is BlueRock?BlueRock Therapeutics LP is a pioneering clinical-stage company focused on advancing cell therapies to develop innovative treatments for individuals affected by neurological and ophthalmic diseases. Our flagship investigational cell therapies, bemdaneprocel (BRT-DA01) aimed at combating Parkinson’s disease and OpCT-001 targeting primary photoreceptor diseases, are at the forefront of clinical research. Established in 2016 through a collaboration between Versant Ventures and Leaps by Bayer, our culture is characterized by a relentless pursuit of excellence, a commitment to transforming medicine, and a strong sense of community and purpose.Our MissionWe leverage foundational scientific principles to facilitate the creation and differentiation of universal pluripotent stem cells into fully functional, authentic cellular therapies capable of addressing a diverse range of diseases. Our capabilities extend to engineering these cells to produce enzymes, antibodies, and various proteins for enhanced therapeutic outcomes.We are dedicated to fulfilling the promise of cellular and gene therapy, revolutionizing the landscape of cellular medicine, and providing new therapeutic options to millions of patients worldwide.We invite collaborative individuals who thrive in a vibrant, dynamic environment and are resolute in their commitment to advancing groundbreaking cellular therapies that profoundly impact patient lives.At BlueRock Therapeutics, we are excited about the ongoing advancements in cellular therapies that can significantly improve the lives of patients across various disease spectra.The Associate Director of Toxicology Operations will play a pivotal role, engaging with both internal and external stakeholders to manage nonclinical study plans that support BlueRock’s development pipeline. This position requires a Program Toxicologist who can effectively utilize their expertise in toxicology to propel the company’s initiatives forward, collaborating closely with program leads and other experts in the field.This role is based in Cambridge, Massachusetts, with a hybrid work arrangement (3 days in the office per week).

Scholar Rock is a pioneering biopharmaceutical company dedicated to discovering, developing, and delivering transformative therapies for patients with serious diseases that exhibit significant unmet needs. Renowned globally for our expertise in the biology of the transforming growth factor beta (TGFβ) superfamily, we are committed to advancing innovative treatments where protein growth factors are critical. Over the last decade, we have built a robust pipeline that has the potential to redefine the standard of care for neuromuscular diseases, cardiometabolic disorders, cancer, and various other conditions where growth factor-targeted therapies can make a significant impact.Scholar Rock uniquely demonstrated clinical proof of concept for a muscle-targeted treatment in spinal muscular atrophy (SMA). Our dedication to exploring fundamentally different therapeutic avenues is driven by the innovative application of our proprietary platform, which has produced novel monoclonal antibodies that modulate protein growth factors with remarkable precision. By leveraging cutting-edge scientific research in disease areas historically underserved by conventional treatments, we work tirelessly to create new opportunities for patients. Discover more about our approach at ScholarRock.com and follow us on @ScholarRock and on LinkedIn.Position Overview:The Director or Senior Director of Regulatory Strategy, reporting directly to the Senior Vice President, Global Head of Regulatory Affairs, will be responsible for formulating and executing the global regulatory strategy for designated clinical and pipeline programs. As a subject matter expert, this individual will engage with program teams to identify regulatory risks and opportunities, thereby informing strategic direction and planning. The ideal candidate will spearhead interactions with regulatory authorities, overseeing the preparation and submission of all regulatory documentation and correspondence.

Join Flagship Pioneering Inc. as the Director/Senior Director of Compensation, where you will lead the strategic development and execution of our compensation programs. Your role will involve designing competitive compensation structures, ensuring alignment with industry standards, and driving initiatives that enhance employee engagement and performance. You will collaborate with senior leadership to shape compensation policies that reflect our commitment to attracting and retaining top talent.

Domino's Pizza in Cambridge is hiring a full-time Delivery Driver. This role centers on bringing orders to customers quickly and with a positive attitude. Drivers help make sure every delivery arrives on time and meets Domino's standards for service. Main responsibilities Deliver pizzas and other menu items to customers at their homes or workplaces Provide friendly, professional service at every stop Follow delivery routes and handle orders with care What to expect Work in an active setting where each shift brings new routes and customers Earn competitive pay while representing Domino's in the Cambridge area

Your Role at Lila Sciences Lila Sciences is seeking a proactive and strategic Director of Facilities to oversee the daily operations and long-term management of our diverse facilities. You will be responsible for developing a scalable facilities strategy, ensuring safety and compliance across all sites, and managing budgets, capital planning, vendor relationships, and KPI reporting. This role is a pivotal cross-functional leadership position, with the opportunity to build and nurture a world-class facilities team that aligns with our growth and supports our scientific mission. Your Key Contributions Strategic Leadership Develop and implement a comprehensive facilities strategy that aligns with company growth, scientific initiatives, and operational risk management. Recruit, mentor, and lead a high-performing facilities organization, fostering a culture of safety, reliability, and continuous improvement. Team Development Directly manage and mentor facility managers, supervisors, and support staff, promoting a collaborative culture focused on employee engagement and professional development. Encourage cross-functional collaboration with business development, technology, finance, legal, and HR teams to drive informed decisions and improvements. Safety and Compliance Establish and maintain enterprise-wide safety standards and compliance across all facilities; lead audits and implement corrective actions. Direct capital planning, lifecycle management, and end-of-life decisions for critical equipment using ROI-driven analyses. Financial Management Oversee multi-site budgets, long-term capital planning, and KPI performance; optimize total cost of ownership. Manage the vendor lifecycle, including RFPs, contract negotiations, service level agreements, and vendor performance evaluations. Operations Excellence Standardize and enhance maintenance processes utilizing documentation, digital tools, and scalable playbooks; champion improvements focused on employee and occupant satisfaction. Implement governance, risk management, and compliance controls to ensure audit readiness and transparent reporting. Stakeholder Engagement Act as the primary liaison with clients, senior leadership, the Facilities Organization, and key business teams, translating facilities strategy into measurable business value. Collaborate with HR on workforce planning, safety training, and related initiatives.