Vice President of Product, Customer Growth & Experience

As the Vice President of Product, Customer Growth & Experience at NeoFinancial, you will play a pivotal role in shaping our product strategy and enhancing customer experiences. You will lead a dynamic team, driving innovation and ensuring that our products meet the evolving needs of our customers. Your expertise will be instrumental in developing solutions that foster customer engagement and growth.

About the Role Indigo Books & Music is hiring a Customer Experience Representative in Calgary. This position centers on supporting customers and representing the Indigo brand on the sales floor. Daily tasks involve answering questions, guiding shoppers through a wide selection of books and music, and ensuring each visitor has a positive experience. What You Will Do Assist customers in finding products and making selections Share knowledge about books, music, and store offerings Deliver attentive, friendly service at every interaction Contribute to a welcoming and engaging store atmosphere What We Look For Enthusiasm for books, music, and customer engagement Strong communication and listening skills Friendly attitude and willingness to learn

Indigo Books & Music seeks a Customer Experience Representative for its Calgary location. This role is the first point of contact for shoppers, setting the tone for a welcoming and enjoyable visit. Key responsibilities Greet customers and offer attentive, friendly service Answer questions and respond to customer needs Help maintain a positive atmosphere on the sales floor What we look for Genuine interest in providing great customer service Clear communication and strong problem-solving skills Team-oriented approach and a positive attitude

Join our dynamic team at Indigo Books & Music Inc. as a Customer Experience Representative! In this essential role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. You will engage with customers both in-person and over the phone, addressing inquiries and providing solutions that enhance their shopping experience.If you have a passion for books, music, and customer service, we want to hear from you!

Join Indigo Books & Music as a Customer Experience Representative and become a vital part of our mission to provide exceptional service to our customers. In this role, you will engage with customers, address their inquiries, and ensure that each interaction reflects our commitment to quality and satisfaction.

About the Role Indigo Books & Music is hiring a Customer Operations Leader for the Calgary store. This role centers on improving the in-store experience for customers while guiding a team committed to strong service and smooth operations. What You Will Do Lead and support a team to deliver high levels of customer service Drive projects and daily practices that raise customer satisfaction Promote efficient store operations and address challenges as they arise What Sets This Role Apart This position offers the chance to shape the customer journey in-store and influence how the team works together. Success means both happier customers and a well-run store.

Company: Amplifier Health Focus: Product-Led Growth (PLG), Developer Marketing, Performance MarketingAbout AmplifierAmplifier Health is at the forefront of clinical voice AI technology. We are developing innovative foundational models, such as Sona-2, that extract valuable health biomarkers from human speech. Having just launched our self-serve API, we are embarking on an extensive Product-Led Growth (PLG) initiative aimed at digital health platforms, developers, and specialized clinics.We are seeking a builder—not a traditional performance marketer. Your mission will be to create the systems that automate our marketing efforts, transforming our PLG approach from manual to fully autonomous.Your RoleThis position offers significant autonomy and demands strong conviction. You will lead the charge in transitioning our PLG strategy from manual operations to an agent-driven model, developing fleets of AI agents that autonomously execute, optimize, and scale our marketing workflows for developers and clinical partners.This is a zero-to-one builder role. You won’t be managing external agencies; instead, you will be engaging directly with AI models, APIs, and constructing the autonomous systems that facilitate our self-serve API's market adoption.Key Responsibilities:Develop the Marketing Engine: Create AI workflows from the ground up that facilitate autonomous growth, including technical content generation, campaign launches, developer outreach, paid channel optimization (Google/Meta/LinkedIn), and creative A/B testing.Analyze the Funnel: Deconstruct API adoption workflows to identify essential components for agents: skills, tools, evaluations, guardrails, memory, and feedback loops.Design Self-Optimizing Processes: Ensure agents can monitor their outputs (e.g., API signups, Customer Acquisition Cost, conversion rates, Return on Ad Spend), learn from their performance, and improve iteratively. The goal: operational efficiency at all hours.Ownership from Start to Finish: Oversee the entire process from identifying which PLG workflows to automate, through prototyping, production deployment, and ongoing monitoring.Culture & ExpectationsTransparency is key: this is not a conventional lifestyle business nor a typical 9-to-5 role.In-Person Collaboration: We are building rapidly and collaboratively. Preference will be given to candidates located in Calgary who want to work closely with the founding team.The 24-Month Sprint: We are on an intense path toward our Series A funding. A proactive, driven mentality is essential, with expectations of commitment to 60-70 hour work weeks to achieve extraordinary outcomes.Founder Mentality: You will be compensated with substantial equity aligned with the company's goals, as we expect you to treat our resources with the same care as if they were your own.

We are seeking a dynamic and experienced Vice President of Operations to drive excellence across all facets of our operations at NeoFinancial. In this pivotal role, you will lead our operational strategy, ensuring efficiency and effectiveness while fostering a culture of continuous improvement. Your leadership will be essential in scaling our operations to meet the demands of our growing business.Your responsibilities will include overseeing daily operations, developing operational policies, and implementing best practices across teams. You will collaborate closely with other executives to align operational goals with the broader strategic objectives of the company.

About Amplifier HealthAmplifier Health is at the forefront of developing clinical voice AI technology. Our innovative foundational models, like Sona-2, extract profound and actionable health biomarkers from human speech. Having recently launched our self-serve API, we are poised for a significant Product-Led Growth (PLG) surge aimed at digital health platforms, developers, and specialized clinics.We are seeking a dynamic Head of Growth to design, implement, and scale our Go-To-Market strategy from the ground up.The RoleAs the Head of Growth in a pre-Series A AI startup, you will be a vital player in our development, rather than managing an extensive existing team or following a conventional marketing playbook. This is not a position for a purely strategic architect; you will be a hands-on leader, actively building the systems you design.Your primary objective is to transform our self-serve API into a high-velocity acquisition machine. You will oversee the entire user lifecycle—from generating top-of-funnel developer awareness to ensuring activation, retention, and enterprise pipeline growth. Collaborating closely with the founders, you will align our clinical models with our ambitious market adoption goals.What You’ll Do:Architect & Execute the PLG Motion: Create and personally implement the comprehensive Product-Led Growth strategy, including campaign setup, messaging, and defining the discovery, testing, and integration process for our Sona-2 API.Hands-On Funnel & Analytics: Establish robust tracking, attribution, and analytics frameworks. You will engage with the tools daily, focusing on key metrics such as CAC, LTV, activation rates, and time-to-first-API-call, continually refining processes to eliminate friction.Developer & Clinical Marketing: Develop the positioning, messaging, and campaigns needed to earn the trust of both technical developers and skeptical clinical buyers.Build

Role Overview Benevity is looking for a Growth Marketing Manager in Calgary, Alberta. This role focuses on shaping and executing marketing strategies that increase user acquisition and engagement. The position works closely with teams across the company to develop campaigns that connect with Benevity’s target audience and strengthen the brand. What You Will Do Plan and run marketing initiatives aimed at growing the user base and deepening engagement. Work with colleagues from different departments to build and launch campaigns. Use data to measure campaign effectiveness and spot new growth opportunities. Refine marketing tactics based on results and insights. Who Thrives Here This role suits someone who combines creativity with an analytical approach. Success comes from collaborating well, understanding what motivates users, and making decisions based on data.

Rokt, headquartered in Calgary, Alberta, works with leading brands to help them connect with customers during key moments in the ecommerce journey. The company’s technology supports billions of transactions and delivers tailored experiences to hundreds of millions of users worldwide. By focusing on growth and innovation, Rokt enables clients to increase revenue through additional product offerings, often seeing improvements between 10 and 50 percent. The company emphasizes transparency in career development and compensation, making it clear how team members can progress and be recognized for their contributions. Role overview The Senior Growth Marketer will drive the expansion of Aftersell by Rokt. This position combines strategic planning with hands-on marketing execution. It is designed for someone who can set growth priorities and also manage the details of daily operations. What you will do Develop and refine the strategic direction for growth marketing initiatives related to Aftersell by Rokt Balance high-level planning with active involvement in campaign execution and ongoing optimization Collaborate with a team focused on new approaches that increase incremental revenue for clients What makes Rokt different Clear and transparent paths for career growth and compensation A focus on raising standards and exploring new possibilities in ecommerce marketing Chances to make a direct impact on client revenue and customer experience Location This role is based in Calgary, Alberta, Canada.

Join AECOM as the Canada Growth Leader focusing on Program Management. In this pivotal role, you will spearhead strategic initiatives, drive growth, and manage multidisciplinary teams to deliver exceptional project outcomes. Your expertise will be instrumental in identifying opportunities and fostering relationships with stakeholders across various sectors.

Join us in shaping a more rewarding financial future for all CanadiansAt Neo, we're dedicated to creating a more fulfilling financial landscape for all Canadians. Life in a rapidly evolving tech startup is not for everyone. It’s intricate, fast-paced, and can be demanding, yet it's also immensely rewarding. Since our inception in 2019, Neo has made significant strides and has emerged as one of Canada’s fastest-growing fintech companies.#1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company to achieve this remarkable three-peat!#1 Fastest Growing Company in Canada for 2024 by Globe & MailTop-rated mobile applications and credit card offeringsJoin a dynamic team of over 500 professionalsServe more than 1M customersCollaborate with over 10K retail partnersYour RoleWe are in search of a Senior Associate, Strategy & Operations - Growth to be a vital part of our team. You will work alongside other high-achieving individuals with diverse backgrounds to craft and implement strategies that will drive Neo’s expansion.Our Growth team is central to our operations, closely collaborating with Product, Marketing, Partnerships, and Finance teams to pinpoint the most significant opportunities for our business and devise actionable plans. This team is composed of leaders eager to enhance, simplify, and fortify our operations. Make an impact with transformative products and technologies, alongside some of Canada’s leading minds in technology and business.Key Responsibilities:Create business cases for new initiatives, features, and products; evaluating opportunities from customer, financial, operational, and partnership perspectives.Guide a segment of Neo’s strategic roadmap focused on enhancing customer growth through engagement, retention, and referrals, assessing and prioritizing initiatives with business and product leaders while driving approved opportunities to completion by overseeing performance evaluations.

Growth Marketing Leader Location: Remote Employment Type: Full-TimeAbout the RoleWe are in search of a dynamic and results-oriented Growth Marketing Leader with extensive experience in staffing agencies or RPO environments. This pivotal role is tasked with architecting and implementing a scalable growth strategy aimed at generating qualified leads, acquiring clients, and expanding revenue streams.The ideal candidate will possess a deep understanding of the staffing sales cycle, demand generation tactics, and the ability to establish predictable pipeline growth in competitive landscapes.This high-impact leadership position is dedicated to delivering measurable revenue growth.Key ResponsibilitiesGrowth Strategy & ExecutionFormulate and implement a comprehensive growth marketing strategy that aligns with revenue objectives.Drive the generation of qualified leads for staffing and BPO services.Develop multi-channel acquisition strategies encompassing paid media, outbound, inbound, partnerships, content marketing, and SEO.Enhance funnel performance from lead generation to client acquisition.Demand Generation & Pipeline GrowthDesign campaigns that target hiring managers, HR leaders, and key decision-makers.Boost conversion rates from MQL to SQL to Closed Won.Work closely with Business Development and Sales teams to ensure alignment.Craft account-based marketing (ABM) strategies as needed.Performance & AnalyticsTake ownership of growth KPIs including Customer Acquisition Cost (CAC), Cost Per Lead (CPL), pipeline value, and revenue contributions.Analyze campaign performance and optimize for maximum ROI.Establish tracking systems and reporting dashboards.Conduct A/B testing and growth experiments.Brand Positioning & Market ExpansionFortify brand positioning within the staffing and RPO sectors.Conduct thorough market research and competitive analysis.Identify new verticals or geographical expansion opportunities.RequirementsQualifications8+ years of experience in growth marketing.Demonstrated success in staffing agencies, recruitment firms, or RPO companies is mandatory.Strong grasp of B2B marketing practices and lengthy sales cycles.Proficiency in managing paid acquisition campaigns (e.g., LinkedIn Ads, Google Ads).Expertise in building demand generation engines.Data-driven approach with robust analytical skills.Experience leading cross-functional teams.Preferred QualificationsExperience scaling staffing firms in the U.S. market.Familiarity with CRM systems.Experience in account-based marketing (ABM).Background in high-growth or startup environments.Success MetricsPipeline growth rate.Cost per qualified lead (CPL).Customer acquisition cost (CAC).Marketing-sourced revenue.Conversion rates across funnel stages.

Benevity is seeking a Product Manager based in Calgary, Alberta. This position shapes the direction and execution of Benevity’s platform, helping clients achieve their social impact goals. Key responsibilities Develop and carry out product strategies that reflect Benevity’s mission and client priorities Analyze market trends to spot new opportunities Gather feedback from clients and users to guide product decisions Collaborate with teams across the company to deliver a strong user experience Requirements Background in product management or a related discipline Proven skills in market research and engaging with customers Comfort working across different teams and functions

Join Us in Empowering Employees:At ZayZoon, our mission is to empower 10 million dedicated employees to save $10 billion. We have developed a cutting-edge financial empowerment platform designed to enhance employee financial wellness across businesses of all sizes.Our suite of financial wellness services includes earned wage access, allowing employees to access their earned wages before payday. With 74% of our customers reporting decreased financial stress, we are proud to contribute to happier, more productive workplaces. ZayZoon has been recognized for its rapid growth in the 2025 Deloitte Technology Fast 50, 2025 Deloitte Technology Fast 500, and as one of the top-10 growth companies in Canada by CIX awards. Our recent funding round has successfully raised nearly $50 million USD . Be part of our journey in revolutionizing employee financial wellness and developing solutions that meet the immediate needs of today’s workforce.While we list various locations, there’s no need to worry about being based in any specific city! We are fully remote and welcome applicants from across Canada and the U.S.About the Role:As the Director of Product Design at ZayZoon, you will lead and nurture our Product Design team while remaining hands-on in creating impactful, user-centered experiences that empower individuals to access their earnings confidently. Collaborating closely with Product, Engineering, Data, and Product Marketing, you will oversee the entire design process—from initial discovery and research to refined user interfaces—while developing scalable systems and workflows that facilitate rapid yet thoughtful progress. This role uniquely combines strong leadership with deep design expertise, advocating for user empathy, experimentation, and ongoing enhancement as we expand products that genuinely enhance lives. You will have meaningful ownership and the opportunity to make a significant difference.

As a Product Manager at Athennian, you will play a pivotal role in driving the vision and strategy of our innovative software solutions. Your expertise will guide cross-functional teams in delivering high-quality products that meet customer needs and exceed market standards. You will leverage data-driven insights to inform product development, prioritize features, and ensure alignment with business objectives.Join us in transforming the way businesses manage their corporate records and compliance.

Join HelloFresh as a Production Supervisor in Calgary, Alberta, where you will play a pivotal role in overseeing our production operations to ensure top-quality meal kit delivery. This position requires a strong leader who can motivate a team, streamline production processes, and maintain compliance with safety and quality standards.

As the Director of Product Design at NeoFinancial, you will spearhead the design strategy and execution for our innovative financial products. Your leadership will guide a talented team of designers, ensuring the delivery of user-centric solutions that drive engagement and satisfaction. You will collaborate closely with cross-functional teams to define and implement design best practices, fostering a culture of creativity and excellence.

Benevity’s platform enables companies and their employees to support causes they care about through giving, volunteering, grantmaking, and employee resource groups. Many Fortune 100 companies rely on Benevity to power their social impact initiatives. As one of Canada’s first B Corporations, Benevity brings together people across Canada, Spain, Switzerland, the UK, the US, and other locations, blending purpose and profit in a collaborative culture. Role overview The Senior Product Manager will guide the development of Benevity’s reporting and analytics products. This position works closely with design and engineering teams to deliver features that help companies engage people and customers in meaningful ways. The focus is on scalable technologies and data-driven solutions, all within a team that values collaboration and positive impact. Benevity encourages applications from experienced product managers who bring new perspectives and a commitment to social good. The company values kindness and real change. What you will do Transform Donate into a Measurable Commerce Engine Streamline and operationalize the donation process from intent to confirmation, supporting both web and embedded experiences. Set performance benchmarks and run structured experiments to improve completion rates, reduce friction, and increase recurring participation. Expand Donate into New Channels Lead efforts to bring Donate to platforms beyond the web, such as Microsoft Teams, Slack, SMS, API-driven integrations, and emerging AI-powered commerce contexts. Work with engineering and architecture teams to develop reusable, platform-agnostic commerce features. Drive Growth Through Experimentation Formulate hypotheses, design experiments, and use data to refine checkout, payment flows, messaging, and post-transaction experiences. Apply growth and conversion strategies inspired by consumer commerce to improve results. Location This position is based in Calgary, Alberta, Canada.