About the job
Neo Financial, headquartered in Calgary, is recognized as a leader in Canada's fintech sector. Since 2019, the company has focused on making financial experiences more rewarding for Canadians. With over 500 professionals, Neo serves more than 1 million customers and partners with 10,000+ retailers. The company has earned top rankings, including three consecutive years as #1 on Deloitte’s Technology Fast 50 and the title of Canada’s fastest growing company in 2024 by The Globe & Mail.
The Principal Product Designer role is based in Calgary and sits at the center of Neo’s product development efforts. This position collaborates with product managers, researchers, engineers, and fellow designers to shape digital experiences from concept through delivery. The designer’s expertise in prototyping, service design, information architecture, and user research helps guide the team at every stage. As a senior team member, this person also mentors colleagues and supports the growth of Neo’s design practice.
What you will do
- Lead the definition, design, and delivery of solutions for complex product challenges.
- Participate in discovery and planning for new products and features, helping to build a unified design vision across offerings.
- Work closely with developers, product managers, researchers, content strategists, and other designers to set and drive design strategy that aligns with user needs. Help teams understand how design impacts product success.
- Communicate and visualize complex design concepts clearly to stakeholders and team members.

