ServiceNow Developer

Role OverviewWe are in search of a skilled Senior/Mid-Level ServiceNow Developer to enhance our dynamic team. In this role, you will be responsible for developing, configuring, and customizing the ServiceNow platform to align with our business needs. The ideal candidate will have a proven track record in delivering high-quality software solutions and will th…

We are looking for a skilled Senior/Midlevel ServiceNow Developer to join our dynamic team at ssc-hr. In this role, you will be tasked with developing, configuring, and customizing the ServiceNow platform to meet our business needs. We value individuals with extensive experience and a strong passion for delivering high-quality software solutions. The ideal candidate should demonstrate both independent initiative and the ability to collaborate effectively with others. Roles & Responsibilities:Designing, configuring, and customizing the ServiceNow platform to align with business requirements.Collaborating with cross-functional teams to gather and prioritize business needs.Writing clean, efficient, and maintainable code that meets our standards.Conducting code reviews and quality assurance checks to ensure maximum productivity and efficiency.Troubleshooting and resolving technical issues as they arise.Creating and executing test cases to ensure software quality.Documenting code and application functionality thoroughly.Keeping up-to-date with emerging trends and technologies in ServiceNow development.

ServiceNow Solution Lead Developer About the Role As a ServiceNow Solution Lead Developer, you will play a pivotal role in shaping and delivering innovative solutions tailored to meet our clients' diverse needs. Your expertise in crafting compelling narratives and presentations will be essential in developing persuasive proposals that resonate with stakeholders. You will lead cross-functional teams, manage relationships, and ensure seamless execution of solutions from ideation to rollout.Your Key ResponsibilitiesClient-Centric Vision: Articulate and convey a vision that prioritizes client satisfaction through effective storytelling and advanced presentation skills.Business Communication: Exhibit strong written communication skills, ensuring clarity and focus on business objectives.Competitive Analysis: Assess market dynamics, understand pricing pressures, and identify cost optimization opportunities to deliver competitive solutions.Solution Optimization: Enhance scoring and mitigate competitive advantages through strategic solution optimization.Internal Priorities: Align with and address internal governance and priorities.Requirements Analysis: Conduct thorough requirements analysis to identify service components, standard offerings, and potential service gaps.Leadership: Foster collaboration within teams to achieve shared goals, while managing both internal and external stakeholder communications.Commercial Acumen: Possess a deep understanding of commercial aspects, including terms and conditions and contractual negotiation.Financial Analysis: Perform detailed financial assessments, including pricing and cost analysis, and develop internal business cases.Coaching and Mentoring: Provide guidance and mentorship to colleagues to enhance their skills and capabilities. We promote a work culture where everyone can bring their authentic self, advocating for equity, diversity, and inclusion as part of our daily operations.

Job Summary:We are on the lookout for a talented and experienced ServiceNow Process Consultant who has specialized knowledge in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). The ideal candidate will have a robust background in ITIL-based processes and hands-on experience with the ServiceNow platform to enhance process optimization, engage stakeholders, and ensure successful solution delivery. Your contribution will be pivotal in assessing business needs, crafting scalable ServiceNow processes, and steering best practices for implementation.Key Responsibilities:Serve as the subject matter expert (SME) for ITSM, ITOM, and ITAM modules within the ServiceNow environment.Facilitate workshops and collaborate with business stakeholders to define both current and future state processes.Conduct gap analyses and propose solutions grounded in industry best practices and the ITIL framework.Design, document, and refine ITIL-aligned processes including Incident, Problem, Change, Request, CMDB, Discovery, and Asset Lifecycle management.Work alongside ServiceNow developers and architects to convert process requirements into technical specifications.Assist in User Acceptance Testing (UAT), training, and organizational change management activities.Ensure that platform configurations and customizations align with business needs and compliance regulations.Create KPIs, reports, and dashboards to track the performance and adoption of implemented solutions.Keep abreast of the latest ServiceNow features, releases, and industry trends.

CSM Implementation & ConfigurationOversee the configuration and implementation of ServiceNow CSM modules, encompassing Case Management, Customer Service Portal, Knowledge Management, and Service Catalog integration.Design and optimize case lifecycle workflows, SLAs, assignment rules, escalation models, and entitlement configurations to ensure seamless service delivery.Enhance Agent Workspace for CSM to boost agent productivity and improve user experience.Implement and uphold domain separation across various business units or entities as required. Platform Administration & OperationsExecute platform administration duties, including user management, role-based access control (RBAC), groups, and security policies.Manage incident, problem, and change processes related to CSM operations.Ensure data integrity across CSM tables, customer accounts, contacts, and service offerings.Assist with release management activities, including testing, deployment validation, and post-release stabilization. Integrations & AutomationFacilitate integrations between CSM and other ServiceNow modules (ITSM, ITOM, HRSD) as necessary.Set up inbound/outbound email actions, REST/SOAP integrations, and third-party connectors.Implement workflow automation through Flow Designer and Business Rules to streamline customer case resolution. Reporting & Performance ManagementCreate dashboards and performance analytics reports focusing on case trends, SLA compliance, and agent performance metrics.Monitor operational KPIs and propose enhancements to elevate service quality and customer satisfaction. Continuous ImprovementIdentify opportunities for optimization across customer journeys and service delivery models.Support enhancements, upgrades, and new feature rollouts within the CSM module.Serve as a functional Subject Matter Expert (SME) for CSM processes and provide guidance to stakeholders.

Job Overview: We are looking for a seasoned ServiceNow Technical Architect with extensive knowledge in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). This pivotal role entails steering the technical architecture, solution design, and comprehensive delivery of intricate ServiceNow implementations and integrations. The ideal candidate will possess a robust background in enterprise IT architecture and a demonstrable history of delivering scalable ServiceNow solutions that align with ITIL best practices and business objectives.Key Responsibilities: Define and architect ServiceNow solutions across ITSM, ITOM, and ITAM modules to fulfill enterprise needs.Lead the technical strategy, roadmap planning, and architectural choices for ServiceNow deployments.Supervise solution design, configuration, customization, and integration tasks.Ensure technical governance and adherence to ServiceNow development best practices, coding standards, and platform functionalities.Work closely with business analysts, process consultants, and developers to translate functional requirements into effective technical solutions.Guide implementation teams through complex scenarios involving CMDB, Discovery, Event Management, Service Mapping, HAM/SAM, and more.Identify and mitigate technical risks while advising on platform scalability, performance, and security.Design and manage integrations between ServiceNow and external systems (including CMDB, monitoring tools, ERP, etc.) utilizing APIs (REST/SOAP), MID servers, and data sources.Review and validate technical documentation, architecture diagrams, and deployment plans.Lead troubleshooting and root cause analysis for performance and platform issues.Stay updated on ServiceNow product enhancements, releases, and industry trends, proactively recommending improvements.

Job Summary:We are seeking a talented and experienced Senior Technical Consultant specializing in ServiceNow. The ideal candidate will possess extensive expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM). This role is pivotal in leading the design, configuration, and implementation of ServiceNow solutions for our enterprise clients, ensuring alignment with business objectives and best practices.Key Responsibilities:• Design and implement comprehensive ServiceNow solutions focusing on ITSM, ITOM, and ITAM modules.• Convert business and process requirements into effective technical configurations and customizations within the ServiceNow platform.• Collaborate with architects, business analysts, and process consultants to ensure solutions align with strategic business goals and platform best practices.• Develop and configure critical modules, including ITSM (Incident, Problem, Change, Request, Knowledge, Service Catalog), ITOM (Discovery, CMDB, Event Management, Orchestration, Service Mapping), and ITAM (Hardware Asset Management, Software Asset Management, Lifecycle Management).• Utilize Glide and JavaScript to configure workflows, business rules, client scripts, UI policies, and data imports.• Implement integrations using REST/SOAP APIs, MID Servers, and IntegrationHub.• Provide support during UAT, handle defect resolution, oversee deployment, and ensure post-go-live stabilization.• Create thorough technical documentation, design specifications, and training materials.• Mentor junior consultants and developers to build team capabilities.• Stay updated with the latest platform enhancements and recommend optimizations.

Join our dynamic team as an Intermediate Frontend Developer, where you will be instrumental in contributing to our web development projects using the Angular technology stack. Collaborate closely with product and design teams to understand end-user needs and transform them into effective technical solutions.Your role will also include enhancing our DevOps tooling and implementing innovative technology solutions that set our clients apart in their industries. You will use various software development technologies to swiftly create efficient solutions that enrich the client’s technology framework.Key responsibilities include:Developing and implementing technology/business solutions that drive competitive differentiation for our clients.Collaborating with team members to implement user stories, conduct testing, and continuously enhance product functionality.Maintaining effective communication with internal IT teams to address technical dependencies during implementation.Reporting directly to the Engineering Manager or Senior Engineering Manager.

Join our dynamic team as a Backend Developer, where you will play a crucial role in designing, implementing, and maintaining a powerful back-end infrastructure. Your expertise will be vital in developing APIs, crafting efficient database schemas, and ensuring optimal data storage security and efficiency. Collaborate closely with front-end developers to seamlessly integrate user-facing elements with server-side logic. Your contributions will be essential in managing and enhancing application performance and scalability.

Key Responsibilities:Conduct in-depth analysis of application requirements and actively engage in technical discussions by reviewing specifications and participating in team meetings to ensure a comprehensive understanding of system needs and alignment on technical solutions.Write clean, efficient, and maintainable code in accordance with established coding standards and approved designs, delivering high-quality, reliable, and scalable applications.Execute unit and integration testing by running test cases and validating outcomes against requirements to guarantee functionality across components and environments.Contribute to the creation of design documentation by detailing components under your ownership and identifying potential risks or gaps, providing clear references for development and future maintenance.Diagnose and resolve application issues by analyzing errors, logs, and system behavior across environments to minimize downtime and maintain application stability.Participate in code reviews and knowledge-sharing sessions by evaluating peers’ code and disseminating best practices to enhance code quality and promote team learning.Keep technical documentation up-to-date regarding developed components by regularly updating records and notes throughout the development lifecycle, ensuring accurate references for ongoing support and audits.

Join our dynamic team as a Senior Java Developer, where you will be instrumental in designing, developing, and maintaining top-tier software solutions utilizing Java technologies. In this pivotal role, you will lead a talented team of developers, work alongside cross-functional teams, and ensure the delivery of robust and scalable applications.Key Responsibilities:Software Development: Create, code, test, and debug Java applications following industry best practices. Produce high-quality, reusable, and efficient code that meets project specifications.Technical Leadership: Mentor junior developers, conduct code reviews, provide constructive feedback, and uphold coding standards and best practices.System Design: Engage in architectural discussions, contributing to the design and implementation of software systems. Collaborate with cross-functional teams to define technical requirements and develop scalable solutions.Problem Solving: Investigate complex technical challenges and propose innovative solutions. Address software defects and performance issues through thorough troubleshooting and root cause analysis.Collaboration: Partner with product managers, business analysts, and stakeholders to comprehend project requirements and translate them into technical designs. Work with cross-functional teams to ensure seamless integration of software components.Performance Optimization: Identify and implement performance enhancements to increase the efficiency and scalability of Java applications. Conduct profiling and tuning to optimize application responsiveness.Documentation: Develop and maintain comprehensive technical documentation, including design documents, code comments, and user guides, ensuring accessibility for the development team.Emerging Technologies: Stay abreast of the latest trends and advancements in Java development, evaluating and recommending new tools and technologies to enhance development processes and product quality.

Role Overview: Join our dynamic team as a Junior Angular Developer, where you will play a pivotal role in crafting innovative software solutions. You will collaborate with a talented group of professionals to deliver high-quality applications that meet our client’s needs.Key Responsibilities:Engage in thorough analysis of application requirements and partake in technical discussions, ensuring clarity and alignment on system needs and solutions during team meetings.Write clean, efficient, and maintainable code, adhering to established coding standards and design principles to produce reliable, scalable applications.Conduct unit and integration testing, executing test cases to validate functionality across various components and environments.Contribute to design documentation, identifying potential risks and gaps to facilitate future development and maintenance efforts.Troubleshoot and resolve application issues by analyzing logs and system behavior to enhance stability and minimize downtime.Participate in code reviews and knowledge-sharing initiatives, fostering a culture of continuous improvement and team learning.Maintain up-to-date technical documentation throughout the development lifecycle to ensure accurate references for ongoing support and audits.

Role Overview:The Senior Android Developer will play a pivotal role in designing and developing high-performance, scalable applications tailored for the banking sector. This individual will collaborate closely with product and design teams to gain a comprehensive understanding of user requirements and use cases, translating these insights into effective and innovative technical solutions.Additionally, the developer will ensure seamless integration with backend services (such as JSON and REST) to optimize the mobile user experience, ensuring speed and efficiency for end users.Key Responsibilities:Develop and implement technology and business solutions that enhance the competitive edge of client organizations.Utilize diverse software development technologies to create efficient and creative solutions to strengthen the client’s technology framework.Work collaboratively with team members to deliver user stories, conduct testing, and continuously enhance product functionality.Communicate effectively with team members to navigate and resolve technical dependencies during implementation.Report directly to the Engineering Manager or Senior Engineering Manager.

Join Our Team as a Liferay Frontend Developer (React)We are seeking a talented Liferay Developer with extensive React experience to create sophisticated front-end applications that seamlessly integrate with Liferay 7.4+.

Are you a passionate Flutter developer eager to join a dynamic team? At Sarmad, we are seeking talented individuals who are skilled in developing applications across iOS, Android, and web platforms using the Flutter framework. You will collaborate with a diverse group of developers, designers, and product managers to create high-quality applications that deliver exceptional user experiences. If you have a strong desire to innovate in the mobile development field and excel at crafting beautiful, responsive user interfaces, we would love to hear from you!

Develop clean, well-structured, and efficient code.Conduct thorough testing and debugging of software applications.Collaborate effectively with team members to design and implement innovative features.Stay current with emerging technologies and programming languages.Follow coding standards and best practices diligently.Diagnose and resolve software issues proactively.Contribute to enhancing the overall development process.Engage in continuous learning through courses and training.

Join our innovative team at ssc-hr as a Senior Frontend Developer, where you will play a key role in crafting exceptional user experiences and scalable applications. Your expertise in frontend design and architecture will be crucial in building pixel-perfect, smooth user interfaces across various platforms.Key Responsibilities:Frontend Design and Architecture: Adopt a comprehensive approach to feature development, focusing on scalability and extensibility.Develop stunning, pixel-perfect UI for mobile platforms (iOS and Android).Create responsive websites that perform flawlessly across modern browsers on all operating systems (Windows, Mac, Linux, and native mobile browsers).Utilize native APIs for seamless integration with Android and iOS.Manage product releases and distribution on Google Play and Apple Store.Maintain high-quality code through automated testing.Integrate with third-party systems and APIs, including Google Pay and Apple Pay.Implementation, Validation, and Verification:Write clean, efficient code using ReactJS and React Native.Diagnose and resolve bugs and performance issues.Evaluate and implement third-party dependencies.Collaborate with team members for code reviews and debugging.Project Management:Identify, prioritize, and execute tasks in agile iterations.Implement best practices and standards for quality assurance and delivery methodologies.Coordinate with relevant teams for collaborative project requirements.Technical Documentation:Produce well-documented, clean code.Document development phases and monitor systems.Create software and application operating procedures as necessary.Stakeholder Management:Collaborate with third-party partners as needed.Engage with technology managers to align on project goals.

Join Help AG as a Software Development Specialist!Help AG is on the lookout for a skilled and accomplished Software Development Specialist to spearhead the development and upkeep of our software systems on Azure Cloud and/or Oracle Cloud. In this critical role, you will play a key part in the evolution of custom applications aimed at enhancing customer experiences while transitioning on-premise and legacy solutions to Microsoft/Oracle Clouds. Leveraging your extensive expertise in software development and best engineering practices, along with a profound knowledge of the Java technology stack, you will contribute to the design and development of all internal applications. A structured approach to work, excellent teamwork capabilities, and a readiness to thrive in a high-demand cybersecurity environment are crucial for success in this position.Your Responsibilities Include:Creating, analyzing, designing, developing, testing, maintaining, and troubleshooting customer-facing applications.Implementing governance and best practices for security, authentication, and information architecture.Utilizing Java frameworks (such as Spring), Microservices Architecture, Event Driven Architecture (EDA), Test Driven Design (TDD), and Single Page Applications (SPA).Applying Agile methodologies and DevSecOps practices.Understanding authentication technologies like OAuth/OpenID-Connect and Azure B2C AD.Possessing strong knowledge of Azure and Oracle Cloud Infrastructure services.Working with Linux, Docker, and Kubernetes.Using version control systems such as Git, SVN, and TFS.

Join Anas Technologies as a passionate Android Developer and be part of a dynamic team that shapes innovative mobile applications. This is an exciting opportunity for someone who thrives in a fast-paced environment and is eager to leverage their skills in Android development.

Role overview talent3600 seeks a Senior Full-Stack Developer based in Cairo, Egypt. The position centers on building and supporting scalable applications within an AI-driven environment. The team looks for strong technical skills and a practical approach to solving challenges. Key technologies Frontend: Next.js, React Backend: Node.js, NestJS, Python Work arrangement This role follows a hybrid schedule. Expect to work remotely four days per week and spend one day on-site.