Member Care & Provider Specialist

As a Member Care & Provider Specialist at Centivo, you will play a pivotal role in enhancing the experience of our members and providers. You will be responsible for addressing inquiries, resolving issues, and providing exceptional support to ensure the well-being of our healthcare community.

At Centivo, we are dedicated to serving the workforce and their employers, who are the foundation of our economy. Our mission is to provide affordable, high-quality healthcare solutions to those grappling with healthcare costs.We are thrilled to announce an on-site hiring event aimed at recruiting enthusiastic Member Care Specialists!Date/Time: Tuesday, April 28, 2026, from 4:00 PM to 7:00 PM.Location: Join us at our Buffalo office located at Fairmont Creamery, 199 Scott Street, Buffalo, NY 14204 (View on map).Our entire recruitment process will occur on-site, including a brief assessment. Come ready to impress us with your interview skills!Apply early to ensure our team can review your application and reach out prior to the event.Note: Candidates may be required to complete a short assessment as part of the process.No time to apply? No worries! Feel free to walk in with your resume.While prior customer service experience in health insurance is advantageous, it is not mandatory as we offer a paid training program starting on Monday, June 1, 2026, Monday to Friday at our Buffalo office.Kickstart your healthcare career with us, with hourly wages starting at $20 (up to $23 based on experience).If you enjoy:Assisting members and healthcare providers with inquiriesResearching and resolving complex issuesEducating members and healthcare providers about benefits and site navigationTransforming the healthcare experiencethen you could be the perfect fit for our Member Care Specialist role!Curious about the opportunity? Here’s more:

Centivo works to make healthcare more affordable and accessible for workers and employers. The company focuses on delivering high-quality care while easing the burden of healthcare costs for millions. Role Overview The Member Care Supervisor leads a team of Member Care Specialists in Buffalo. This role ensures every member, employer, and provider receives attentive, personal support. The supervisor oversees daily team operations, resolves escalations, and maintains service levels that meet or exceed client expectations. Regular interaction with external stakeholders is part of the job, including presenting updates and operational summaries. Success in this position requires operational discipline, people-focused leadership, and a strong commitment to accessible healthcare. What You Will Do Direct and coordinate the daily work of the Member Care Specialist team, including scheduling, workload distribution, and real-time queue management. Monitor team and individual performance against SLAs, KPIs, and quality standards. Track and report key metrics and escalations to the Director. Serve as the first escalation point for complex member, provider, or client issues. Resolve these matters promptly and ensure thorough follow-up. Coach team members through feedback, recognition, and targeted training. Identify training needs and support onboarding for new hires. Conduct regular performance check-ins, contribute to formal reviews, and document any performance concerns. Partner with the Director on performance management. Prepare and deliver client-facing operational updates, including summaries of volume, quality metrics, and escalations, during weekly or ad hoc calls. Stay current on Centivo’s products, processes, client configurations, and regulatory requirements, including HIPAA and data privacy laws. Ensure the team follows all compliance standards, policies, and best practices, especially regarding data security and confidentiality. Provide backup coverage for other Supervisors as needed to maintain service continuity.

About the Role Pilot Company is looking for a Deli Production Team Member in Buffalo. This position focuses on preparing and serving deli items, keeping work areas clean, and following safety guidelines. Team members also help customers at the deli counter. What You Will Do Prepare and serve deli foods according to company standards Maintain a clean and organized workspace Follow food safety and sanitation procedures Assist customers with orders and questions Who Succeeds Here Shows up reliably and ready to work Works well with others and communicates clearly Handles busy periods with a positive attitude Open to learning new tasks and routines

Join the vibrant team at Taco Bell, where we believe in providing a fun and dynamic work environment. As a Team Member, you will be the face of our brand, delivering exceptional service and delicious food to our customers. This is an excellent opportunity for individuals looking to start their career in a fast-paced retail environment.

At CareHarmony, our dedicated Care Coordinators, including Licensed Practical Nurses (LPN), play a crucial role in delivering innovative, value-based care management initiatives for our patients.We are actively seeking a skilled and passionate Licensed Practical Nurse (LPN) with a minimum of 3 years of hands-on patient care experience. The ideal candidate should thrive in a dynamic environment, possess self-motivation, demonstrate exceptional attention to detail, and appreciate the significant contribution they make to patients' healthcare journeys.Your expertise in identifying resources and coordinating care for chronic condition patients will be essential.What We Offer: Fully remote position - Enjoy the convenience of working from home in comfortable attire without the stress of commuting. Consistent work schedule - Full-Time Monday through Friday, no weekends, with an average of one rotational on-call duty per year. Career advancement opportunities - Many of our team members experience expedited growth within the company. We are passionate about supporting our employees' success! Key Responsibilities:Oversee patient census with a problem-solving approach to bridge gaps in both clinical and non-clinical care.Identify and connect patients with community resources that enhance their care experience.Educate patients on health literacy and management of chronic conditions.Manage medication concerns, including reconciliation, adherence, and refills.Ensure timely delivery of essential services, including Home Health, DME, Home Infusion, and other critical needs.Address patient inquiries and foster open communication to fully understand their needs.Assist with referrals and appointment scheduling.Qualifications:Active New York State LPN LicenseProficient in Microsoft Office SuiteStrong written and verbal communication skillsPreferred Qualifications:Experience with Epic systemsBilingual candidates are encouraged to applyAny additional state LPN licensuresRemote Work Requirements:High-speed internet connection is requiredA home office or HIPAA-compliant workspace is necessaryPhysical Demands:This role is primarily sedentary, requiring long periods of sitting.Ability to communicate clearly and listen attentively, often via telephone, for extended periods.Capability to understand, process, and take detailed notes during real-time phone conversations.Benefits:Comprehensive health benefits (medical, dental, vision)Paid holidaysGenerous paid time off (PTO)Sick time off (STO)401(k) with company matchCompany-provided laptop

Join Our National Wound Physician Group as an Urgent Care Physician!Enjoy clinical satisfaction, autonomy, and a focus on work-life balance.This position offers no nights, no call, and no weekend clinical responsibilities.Become a Specialist in Wound Management while learning from highly qualified, wound-certified physician trainers and Fellowship Directors. Take advantage of advanced clinical technologies and the latest wound care modalities.• Our physicians provide bedside wound care in over 3,200 facilities across 28 states.• We offer comprehensive physician-level wound management training and a wound fellowship, equipping you with the expertise for clinical excellence.• W2 physicians can expect to earn approximately $300,000 annually plus benefits for a 30-hour work week (with part-time opportunities available).• Enjoy paid training.Practice Overview:• Work full-time Monday to Friday (7 am - 4 pm) or part-time (minimum of 3 days per week).• No call and no weekend responsibilities.• Physicians deliver modern wound management at the bedside in post-acute care settings, including Skilled Nursing Facilities and Long-Term Acute Care Hospitals.• Conduct weekly wound rounds at each facility.• This mobile practice involves visiting facilities within a 40-60 mile radius.• Physicians typically visit 2-3 facilities per day, treating approximately 20-30 patients.• Clinical documentation is performed in real-time during rounds using our proprietary wound-specific EMR.• Paid training is included during onboarding, along with a 6-month wound care fellowship.• W2 employment contract with no after-hours expectations.

Join a National Leader in Wound Care as a Physician We offer exceptional clinical satisfaction, autonomy, and the flexibility to maintain a healthy work-life balance. Enjoy a practice with No Nights, No Call, and No Weekend Clinical Responsibilities. Become a Wound Care Expert by learning from highly skilled, wound-certified trainers and Fellowship Directors. Leverage advanced clinical technologies and the latest modalities in wound care. • Our dedicated physicians provide bedside wound care across more than 3,200 facilities in 28 states.• Receive comprehensive physician-level wound management training and a fellowship to ensure clinical excellence.• Enjoy a competitive salary averaging $300,000 annually for a 30-hour work week, with part-time opportunities also available.• Paid training is included. Practice Overview: • Full-time hours: Monday - Friday (7 am - 4 pm) with part-time options available.• Experience the benefits of no call and no weekend responsibilities.• Physicians deliver state-of-the-art wound management at the bedside in skilled nursing facilities and long-term acute care hospitals.• Conduct weekly wound rounds at each facility.• Part-time roles require a minimum of 3 days per week; full-time is 4-5 days.• This is a mobile practice, with physicians visiting facilities within a 40-60 mile radius.• Treat approximately 20-30 patients daily across 2-3 facilities.• Clinical documentation is performed in real-time using our proprietary wound-specific EMR.• Comprehensive paid training provided during onboarding plus a 6-month wound care fellowship.

Axsome Therapeutics seeks a Specialty Account Manager to focus on long-term care accounts in Buffalo, NY. This role centers on managing relationships with key facilities and healthcare providers in the long-term care field. Main responsibilities Build and strengthen connections with important accounts in the long-term care sector Collaborate with healthcare professionals to encourage the use of Axsome’s therapies Support efforts that aim to improve patient outcomes and the quality of care Role focus This position emphasizes account management and partnership with healthcare providers to advance Axsome’s treatments within long-term care settings. Success in this role will involve both relationship-building and a commitment to supporting better care for patients.

Role Overview Akicita Cyber seeks an Urgent Care Physician to join the team at the Erie VA Medical Center in Buffalo, NY. This role focuses on providing thorough medical care to veterans, following established national clinical standards. Main Responsibilities Deliver urgent care services to veterans in accordance with national guidelines Develop and manage patient treatment plans in a busy clinical setting Prioritize the health and well-being of patients throughout each stage of care Location Buffalo, NY (Erie VA Medical Center)

As an Event Specialist at Crossmark, you will play a vital role in coordinating and executing engaging events that captivate audiences and elevate brand presence. Your creativity and organizational skills will be essential in planning events from inception to completion, ensuring a seamless experience for all participants.

Join our dynamic team at Crossmark as a Retail Merchandising Specialist. In this role, you will be pivotal in enhancing product visibility and ensuring optimal shelf space for our clients. Your keen eye for detail and passion for retail will help drive sales and improve customer experiences.As a Retail Merchandising Specialist, you will conduct regular store visits, execute merchandising strategies, and collaborate with store management to create engaging product displays. Your efforts will directly impact our clients' success in a competitive marketplace.

Join Crossmark Inc. as a Retail Reset Merchandising Specialist and play a pivotal role in transforming retail spaces. In this contract position, you will be responsible for executing merchandising resets, ensuring product displays are aligned with company standards, and enhancing customer shopping experiences. Your keen eye for detail and commitment to excellence will help drive sales and improve store aesthetics.

Join our dynamic team at Crossmark as a Part-Time Event Specialist! In this engaging role, you will be responsible for promoting products and services at various events, ensuring a memorable experience for attendees. You will work closely with our team to execute marketing strategies that captivate and inform potential customers.

LaBella Associates is actively looking for a dedicated Environmental Specialist focusing on Regulated and Hazardous Building Materials. The ideal candidate will possess 1-3 years of relevant experience and a solid understanding of New York State Code Rule 56, alongside other applicable federal, state, and local regulations concerning hazardous materials. Candidates with experience in building inspections, lead testing, and abatement project monitoring will find this opportunity particularly appealing. At LaBella, we value continuous learning and provide exceptional training and career development opportunities.The successful applicant will be self-motivated, eager to learn, and enthusiastic about expanding their knowledge through both classroom and field experiences. This position requires working on various active construction sites; therefore, candidates should enjoy fieldwork and be capable of working independently and responsibly.Key ResponsibilitiesConduct regular on-site observations of environmental remediation projects during abatement/construction to ensure high-quality work by engineers, consultants, contractors, and sub-contractors.Perform various related tasks such as hazard assessments, surveys, submittal reviews, abatement plan specifications, asbestos and lead sampling, and review of survey reports.Engage with team members regarding environmental inquiries that arise from project plans, drawings, and construction issues.Generate detailed reports related to assigned tasks.Assist in the creation, organization, and dissemination of technical data.RequirementsWork assignments may vary and could include access to containment areas. Proper personal protective equipment is mandatory in the field, including respirators, suits, boots, gloves, hard hats, and eye protection.Frequent travel may be necessary, utilizing rental vehicles, company vehicles, or personal cars, potentially including overnight stays at accommodations. Job duties may involve exposure to diverse weather, loud environments, heights, and safety hazards typical at construction sites. Candidates must pass an annual physical examination to confirm their ability to wear a respirator. Flexibility to work modified schedules or extended hours when required is essential.Preferred Qualifications:Associate's or Bachelor's degree in a Science, Engineering, or Construction-related field.1-3 years of relevant experience preferred.Current NYSDOL Asbestos Inspector certifications are highly desirable.Current NYSDOL Project Monitor/Air Technician certification preferred.Current USEPA Lead Inspector certification preferred.

Join our dynamic team as a Neurology Sales Specialist for the Buffalo Territory. In this crucial role, you will engage healthcare professionals, promote our innovative neurology products, and drive sales growth. This position offers an exciting opportunity for enthusiastic individuals eager to make a difference in patients' lives while advancing their careers in the pharmaceutical industry.

Join Our National Wound Physician Group as a Physical Medicine and Rehabilitation (PM&R) Physician! Experience a fulfilling career that emphasizes clinical satisfaction, autonomy, and a balanced lifestyle. Enjoy a schedule with No Nights, No Call, and No Weekend Clinical Responsibilities. Become a Wound Management Expert by collaborating with highly qualified, wound-certified physician trainers and Fellowship Directors. Leverage advanced clinical technologies and the latest wound care modalities. • Our physicians deliver bedside wound care in over 3,200 facilities across 28 states.• Comprehensive physician-level wound management training and a fellowship program ensure you gain the expertise needed for clinical excellence.• W2 physicians, on average, earn $300,000 annually with benefits for a 30-hour work week (Part-time opportunities are available).• Paid Training is included. Practice Overview: • Full-time availability: Monday to Friday (7 am - 4 pm) or flexible part-time options.• No call / No weekend clinical obligations.• Physicians provide modern wound management in the post-acute care environment, including Skilled Nursing Facilities and Long-Term Acute Care Hospitals.• Conduct weekly wound rounds at each facility.• Part-time roles require a minimum of 3 days per week, while full-time roles involve 4-5 days per week.• Mobile practice: Physicians will visit facilities within a 40 – 60 mile radius of the practice location.• Manage 2-3 facility visits per day, treating approximately 20-30 patients.• Real-time clinical documentation at the point of care using our proprietary wound-specific EMR.• Paid training during onboarding along with a 6-month wound care fellowship.

Join Our Team as a Bariatric Surgeon with Vohra in Buffalo, NY Experience clinical satisfaction, professional autonomy, and a balanced work-life dynamic. Enjoy a role free from night shifts, on-call duties, and weekend responsibilities. Become a Specialist in Wound Management. Collaborate with esteemed, board-certified physician trainers and Fellowship Directors. Harness advanced clinical technologies and the latest wound care techniques. • Our team provides bedside wound care across over 3,200 facilities in 28 states.• We offer comprehensive physician-level wound management training and a dedicated fellowship program, equipping you with essential knowledge and skills for clinical excellence.• Enjoy competitive compensation with W2 physicians earning approximately $300,000 annually plus benefits for a 30-hour work week (part-time options available).• Training is fully paid. Practice Overview: • Full-time schedule: Monday - Friday (7 am - 4 pm) or part-time available.• No call or weekend responsibilities.• Physicians deliver modern wound care in post-acute settings: Skilled Nursing Facilities and Long-Term Acute Care Hospitals.• Our team conducts weekly wound rounds at each facility.• Part-time roles require a minimum of 3 days per week, while full-time roles are 4-5 days per week.• This is a mobile practice: Physicians will visit facilities within a 40-60 mile radius of the practice location.• Physicians will typically visit 2-3 facilities per day, treating around 20-30 patients daily.• Clinical documentation is conducted in real-time at the point of care, utilizing our proprietary wound-specific EMR.

Join Our Dedicated Team as a Geriatrician! Enjoy clinical satisfaction, autonomy, and a healthy work-life balance with our organization. Say goodbye to nights, calls, and weekend clinical responsibilities! Elevate Your Expertise in Wound Management by learning from top-notch, wound-certified physician trainers and Fellowship Directors. Leverage state-of-the-art clinical technologies and the most effective wound care modalities. • Our physicians deliver bedside wound care across over 3,200 facilities in 28 states.• We offer comprehensive physician-level wound management training along with a fellowship, ensuring you acquire the knowledge and skills necessary for clinical excellence.• W2 physicians typically earn around $300,000 annually plus benefits for a 30-hour work week (with part-time opportunities available).• Paid training is provided. Practice Overview: • Full-time commitment: Monday - Friday (7 am - 4 pm), with part-time options available.• Enjoy a schedule without call or weekend responsibilities.• Our physicians provide modern wound management at the bedside in post-acute care settings, including Skilled Nursing Facilities and Long-Term Acute Care Hospitals.• Engage in weekly wound rounds at each facility.• Part-time roles require a minimum commitment of 3 days per week, while full-time roles encompass 4-5 days per week.• This is a mobile practice, with physicians visiting facilities within a 40 to 60-mile radius of their location.• Physicians typically visit 2-3 facilities daily, caring for approximately 20-30 patients.• Clinical documentation occurs in real-time during rounds, utilizing our proprietary wound-specific EMR.• Onboarding includes paid training along with a 6-month fellowship in wound care. • W2 employment contract (no work visa sponsorship available).

Exciting Hospitalist Role with a Leading National Wound Physician Group Experience a unique blend of clinical satisfaction, autonomy, and work-life balance. Enjoy a schedule that eliminates nights, on-call duties, and weekend responsibilities. Become a Specialist in Wound Management, guided by elite wound-certified physician trainers and Fellowship Directors. Leverage state-of-the-art clinical technologies and the latest wound care techniques. • Join our dedicated team of physicians providing bedside wound care across over 3,200 healthcare facilities in 28 states.• Receive comprehensive physician-level wound management training along with a fellowship to equip you with essential clinical skills.• Enjoy competitive compensation with W2 physicians earning an average of $300,000 annually, along with benefits, for a 30-hour work week (part-time options are available).• Benefit from paid training. Position Overview: • Full-time hours are Monday to Friday (7 am - 4 pm) with part-time options available.• No on-call or weekend clinical duties.• Deliver advanced wound management at the bedside within skilled nursing facilities and long-term acute care hospitals.• Conduct weekly wound rounds at each facility.• Part-time roles require a minimum of 3 days per week, while full-time roles are 4-5 days per week.• This is a mobile practice; physicians will travel to facilities within a 40-60 mile radius.• Treat approximately 20-30 patients daily across 2-3 facilities each day.• Perform real-time clinical documentation using our proprietary wound-specific EMR during rounds.• Receive paid training upon onboarding and complete a 6-month wound care fellowship.• W2 employment contract (please note that visa sponsorship is unavailable).