Customer Success Manager at Mongoose | Buffalo

Mongoose creates conversation intelligence tools designed for higher education. The team values meaningful interactions, whether guiding students through their first semester, connecting alumni to opportunities, or keeping families updated. The AI-driven platform supports compliant, empathetic, and effective communication, helping colleges and universities build trust and achieve results. Role overview The Customer Success Manager acts as a strategic partner for Mongoose clients. Based in Buffalo, this position helps institutions translate their communication efforts into measurable outcomes using the Conversation Intelligence Platform. What you will do Lead client onboarding and implementation to establish a strong foundation for success Encourage platform adoption across campus teams Review engagement data to find insights and suggest improvements Advise clients on refining communication strategies based on data Develop trust-based relationships by understanding each institution’s needs Work with Account Managers to spot growth opportunities and address potential risks Show ongoing value throughout the customer journey What helps in this role Comfort analyzing data and applying insights Interest in building relationships and understanding client challenges Enjoyment of collaborative problem-solving This position fits someone who likes using analytics to improve communication and wants to make a difference in education, one conversation at a time.

Domino's Pizza in Buffalo is looking for a Customer Service Representative to join the team. This role acts as the first point of contact for customers, focusing on accurate order handling and prompt responses to questions or concerns. Key responsibilities Answer customer inquiries both in person and over the phone Process orders quickly and accurately Help resolve any customer issues or complaints as they arise Maintain a professional and friendly approach that reflects the Domino's brand Location This position is located in Buffalo.

Role Overview Domino's Pizza in Buffalo is hiring an Assistant Manager to support daily store operations and deliver a great customer experience. This position helps guide team members and maintains the high standards Domino's is known for. What You Will Do Assist with managing inventory and supplies Train and support new staff members Monitor food safety and quality standards Deliver friendly, attentive customer service Help foster a positive, productive work environment What We’re Looking For Leadership skills, attention to detail, and a commitment to excellent service are important in this role. An interest in food service and teamwork will help you succeed.

Domino's Pizza is seeking an Assistant Manager for its Buffalo location. This full-time role centers on supporting restaurant operations and helping maintain a positive, motivated team. Key Responsibilities Supervise and coach team members throughout each shift Uphold strong customer service standards Assist with staff scheduling, inventory management, and overall store organization Support efforts to achieve sales targets and performance goals What We Look For Interest in building leadership skills in the food service industry Dedication to providing excellent customer experiences Dependable, organized, and willing to take on responsibility This position offers a chance to work closely with people and develop your career in restaurant management at Domino's in Buffalo.

Role overview Domino's Pizza in Buffalo is looking for a General Manager to oversee daily store operations. This role centers on driving business growth and maintaining high standards of customer satisfaction. Effective leadership is key to building a positive workplace and reaching store targets. Main responsibilities Guide and support staff during daily shifts Track and adjust inventory as needed Carry out marketing activities to boost sales Create a welcoming, productive team atmosphere Make sure customers receive excellent service every time Requirements The ideal candidate brings experience in the food industry, a strong commitment to quality, and a proven ability to manage teams. Success in this position relies on a drive for operational excellence and a hands-on approach to leadership.

Domino's Pizza in Buffalo is looking for an Assistant Manager to help keep store operations running smoothly. This role plays a key part in supporting the team and making sure customers have a positive experience every day. What you will do Oversee the daily operations of the store Support and motivate team members to meet service goals Manage inventory and supplies to keep the store well-stocked Maintain Domino's quality and service standards at all times Who does well in this role Those who enjoy leading teams and keeping things organized tend to succeed as Assistant Managers. Experience in a busy restaurant or retail environment is helpful, but a positive attitude and willingness to learn are just as important.

Join Pilot Company as an Assistant Manager, where you will play a crucial role in the daily operations of our restaurant. You will lead a dedicated team, ensuring that guests receive exceptional service while maintaining high standards of food quality and cleanliness. This position requires a dynamic leader who is passionate about the hospitality industry and committed to driving success in a fast-paced environment.

Role overview The General Manager at Domino's in Buffalo takes responsibility for the store's daily operations. This position ensures customers receive attentive service while maintaining high standards for food quality and safety. Organization and cleanliness remain key priorities throughout each shift. Key responsibilities Oversee daily store activities and manage workflows Support and motivate team members to meet performance goals Monitor food safety and quality at all times Maintain a clean, organized, and welcoming store environment Work to achieve sales targets through strong leadership and service Team leadership This role helps set a positive tone in the workplace and encourages staff to perform at their best. The General Manager plays a central part in building a productive, supportive team culture within the store.

Role overview ChowNow is looking for a Territory Sales Manager to support growth in the Buffalo, NY area. This role focuses on building relationships with local restaurants and introducing them to ChowNow’s technology platform. The Territory Sales Manager works directly with restaurant owners, helping them improve their operations and stay competitive in the local market.

Join the dynamic team at Abercrombie & Fitch as an Assistant Manager at our Walden Galleria location in Buffalo! This role is ideal for passionate individuals who thrive in a fast-paced retail environment and want to develop their leadership skills.As an Assistant Manager, you will play a crucial role in driving store sales and enhancing the customer experience. You will assist in managing a team, ensuring operational excellence, and maintaining high visual standards. This position provides a fantastic opportunity for those looking to advance in the retail industry.

Why Join Charlie Health?At Charlie Health, we recognize the complexities surrounding mental health, substance use disorders, and eating disorders that millions face across the country. Unfortunately, individuals often encounter barriers such as limited local resources and prolonged waiting periods, resulting in a lack of personalized treatment. We strive to change this narrative.Our mission is to provide crucial access to life-saving behavioral health treatment through personalized virtual care, fostering connections among clients, clinicians, care teams, and supportive communities. By concentrating on those with intricate needs, we are enhancing access to valuable care, yielding improved outcomes from the comfort of home.As a rapidly expanding organization, we are reaching more communities every day, assembling a team that is reshaping the behavioral health treatment landscape. If you're eager to use your expertise to facilitate meaningful change and help individuals access essential care, we would be thrilled to connect with you.About the RoleCharlie Health is a trailblazer among healthcare startups, committed to linking individuals to vital mental health treatment. The Outreach team is the heart of our enterprise; they possess unparalleled knowledge of our product, partners, and patients. By joining us, you will be part of a dedicated team that passionately embraces our mission.In this role, you will cultivate relationships with clinical partners in your community and extend invaluable resources to countless individuals grappling with mental health challenges. You will advocate for Charlie Health, ensuring that every potential patient, parent, and provider can take advantage of our programs. While this role may present challenges, we uphold high standards, understanding that each decision directly influences our communities.As you thrive in this position, you will enjoy significant responsibility while collaborating with driven, enthusiastic colleagues. We offer competitive benefits to support your personal and professional growth.At Charlie Health, we prioritize our purpose and connect with our mission daily. Join us not just for a job, but for a fulfilling career.

Role Overview LaBella Associates seeks a Project Manager for its Buffalo, NY office. This position focuses on leading and executing drilling projects from start to finish. What You Will Do Plan, budget, schedule, and manage drilling projects to ensure they are completed on time and meet objectives. Serve as the main contact among clients, subcontractors, and internal teams to confirm all project requirements are met. Track project progress and adjust plans as needed to keep work on schedule. Maintain compliance with safety regulations and company policies at every stage of the project. Prepare clear project reports, maintain documentation, and create presentations for stakeholders. Lead and mentor team members, supporting both efficiency and professional growth.

Join the California Closets team in Western New York as we expand our Buffalo location! We are seeking a dedicated Installation Technician to bring our custom-designed residential storage systems to life. Utilizing an array of luxury materials, the ideal candidate will have a solid background in using hand and power tools, possess strong measurement skills, and demonstrate an unwavering commitment to providing outstanding customer service.What We Offer:As a company-owned location, we provide our employees with a comprehensive benefits package, including:Medical, Dental, and Vision insurancePaid Time Off (PTO) and paid holidays401K retirement plan with company matchingTransportation to and from customer job sitesAll necessary tools and personal protective equipment (PPE)Guaranteed 40 hours per week with potential for overtimeDay shift hoursOpportunities for career advancementExperience working with high-quality, custom-built productsKey Responsibilities:Execute skilled and semi-skilled carpentry work to install custom storage solutions, including closets, cabinets, home offices, and more.Utilize provided CAD drawings and blueprints for accurate and efficient installations.Assemble and install systems of varying complexity independently or collaboratively.Assist with material removal and installation at customer locations.Maintain tools and equipment in safe, working order.Deliver exceptional customer service during in-home installations.Adhere to safety standards at all times.Drive company vehicles safely to and from job sites.Perform additional duties as assigned by the supervisor.

Join our dynamic team at info-ways as a Project Manager specializing in the banking domain. In this role, you will lead critical projects that drive innovation and efficiency within our banking operations. You will collaborate with cross-functional teams to ensure the successful delivery of projects, while adhering to timelines and budget constraints.

Join our team at Hollister Co. as an Assistant Manager at the Walden Galleria location in Buffalo! We are looking for a dynamic leader who is passionate about providing exceptional customer service and creating an inviting shopping experience. In this role, you will support the Store Manager in driving sales, managing operations, and leading a team of associates. Your leadership will inspire your team to achieve their goals while ensuring that our brand's values are represented in every aspect of the store.

Join Red Bull as a Student Marketeer at the University at Buffalo, where you will have the unique opportunity to engage with your fellow students and promote our iconic brand. As a part-time ambassador, you will be responsible for creating buzz and excitement around Red Bull through innovative marketing initiatives and on-campus events.We are looking for passionate individuals who are proactive, sociable, and have a deep understanding of the university culture. This role will allow you to develop important marketing skills while working closely with a dynamic team.

Veolia Environnement S.A. seeks a Customer Service Manager based in Buffalo. This role centers on building customer satisfaction and ensuring daily operations run smoothly. Key Responsibilities Lead, support, and motivate the customer service team to deliver consistent, high-quality support. Manage daily customer service operations and uphold service standards. Create and apply strategies aimed at improving the customer experience. Review data and customer feedback to identify opportunities for service enhancements. Develop and maintain strong relationships with clients. Requirements Previous experience managing or supervising a customer service team. Strong leadership abilities and effective communication skills. Comfort working with data and feedback to guide improvements. Dedication to excellent service and building client trust.

Join Our National Wound Physician Group as a General Surgeon Enjoy clinical satisfaction, autonomy, and a healthy work-life balance. Experience a practice without nights, on-call duties, or weekend responsibilities. Become a Specialist in Wound Management, learning from top-notch, wound-certified physician trainers and Fellowship Directors while utilizing advanced clinical technologies and the latest wound care techniques. • Our physicians offer bedside wound care in over 3,200 facilities across 28 states.• We provide comprehensive, physician-level wound management training and a fellowship program, equipping you with the expertise necessary for clinical excellence.• W2 physicians typically earn around $300,000 annually with benefits for a 30-hour work week (part-time opportunities are available).• Paid training is included. Practice Overview: • Full-time schedule: Monday - Friday (7 am - 4 pm) or part-time options available.• No on-call or weekend clinical duties.• Our physicians provide modern wound management at bedside in skilled nursing facilities and long-term acute care hospitals.• Weekly wound rounds are conducted at each facility.• Part-time roles require a minimum commitment of 3 days per week, while full-time roles are typically 4-5 days per week.• This is a mobile practice; physicians visit facilities within a 40-60 mile radius of the practice location.• Physicians visit 2-3 facilities daily, treating approximately 20-30 patients.• Clinical documentation is conducted in real-time during patient rounds using our proprietary wound-specific EMR system.• Paid training is provided during onboarding, along with a 6-month wound care fellowship.

Join Insomnia Cookies as an Assistant Bakery Operations Manager (ABOM), a pivotal leadership role aimed at nurturing the future bakery leaders. ABOMs are tasked with executing bakery operations efficiently and accurately, while honing essential leadership skills for independent bakery management.This role combines hands-on operational expertise with talent development, administrative responsibilities, and team leadership. ABOMs serve as a vital support system for the Bakery Operations Manager (BOM) and must be prepared to take full ownership of bakery operations in their absence.KEY RESPONSIBILITIES:Operational Execution• Oversee core bakery operations, including inventory management, scheduling support, staffing coordination, and administration.• Ensure adherence to product quality, cleanliness, food safety, and superior guest experience standards.• Assist with ordering, maintaining inventory accuracy, and controlling shrinkage.• Help create schedules and execute labor plans to achieve operational targets.Talent & Team Development• Assist in recruiting, interviewing, onboarding, and training new employees.• Provide ongoing coaching and immediate performance feedback to team members.• Hold team accountable to established standards while fostering a culture of growth and development.• Ensure that onboarding and training programs are executed according to company protocols.Leadership & Ownership• Independently manage bakery operations in the absence of the BOM.• Exemplify urgency, accountability, and operational discipline.• Collaborate with BOM and area leadership to identify and resolve operational issues.• Maintain operational continuity during leadership changes or staffing shortages.• Perform other duties as assigned.WHAT SUCCESS LOOKS LIKE:• Ability to independently handle all BOM-level administrative and operational tasks.• Bakery is fully staffed, trained, and maintains high operational standards.• Strong culture of accountability and consistency within the team.• Acts as a dependable operational leader during any coverage scenarios.• Demonstrates readiness for advancement to a BOM role.QUALIFICATIONS & EXPERIENCE:• 1+ year of leadership experience in restaurant, retail, or hospitality sectors.• Excellent operational discipline and attention to detail.• Proven ability to coach and develop team members.• Comfortable in fast-paced, high-volume environments.• Capable of performing all bakery roles during peak business periods.• Strong communication and problem-solving abilities.

Join our National Wound Physician Group as a Plastic Surgeon! Experience clinical satisfaction, autonomy, and a work-life balance that prioritizes your well-being. Enjoy a schedule that offers no night shifts, no on-call duties, and no weekend responsibilities. Become a Leader in Wound Management, guided by experienced, wound-certified physician trainers and Fellowship Directors. Leverage innovative clinical technologies and the latest wound care techniques. • Our dedicated physicians provide bedside wound care across over 3,200 facilities in 28 states.• Comprehensive physician-level wound management training and a specialized fellowship are provided, ensuring you attain clinical excellence.• W2 physicians earn an average of $300,000 annually plus benefits for a 30-hour work week, with part-time opportunities also available.• Paid training included. Practice Overview: • Full-time hours: Monday - Friday (7 am - 4 pm), with part-time options available.• No on-call or weekend clinical duties.• Our physicians deliver advanced wound management in post-acute care settings such as Skilled Nursing Facilities and Long-Term Acute Care Hospitals.• Weekly wound rounds are conducted at each facility.• Part-time roles require a minimum of 3 days per week, while full-time roles consist of 4-5 days per week.• This is a mobile practice, with physicians visiting facilities within a 40-60 mile radius.• Each physician treats approximately 20-30 patients daily across 2-3 facilities.• Clinical documentation is conducted in real-time during rounds, utilizing our proprietary wound-specific EMR.• Comprehensive paid training is provided during onboarding, along with a 6-month wound care fellowship. Join us in making a difference in wound management!