About the job
Accor seeks a Front Office Manager to lead front desk operations at its Buenos Aires property. This role manages daily activities at the front desk, focusing on delivering attentive and high-quality service to every guest. The Front Office Manager oversees staff, allocates resources, and ensures check-in and check-out processes run smoothly.
Key responsibilities
- Supervise and guide front desk staff through daily tasks and guest interactions
- Maintain and improve guest satisfaction by upholding Accor’s service standards
- Coordinate team schedules, delegate responsibilities, and support staff development
- Streamline front office processes to promote efficiency and consistency
- Represent the Accor brand and foster a welcoming atmosphere in guest areas
What success looks like
- Guests experience smooth arrivals and departures
- Team members work together effectively and support each other
- Front office operations remain efficient, with prompt issue resolution

