Technical Customer Support Representative - Italian Speaking

Join Formlabs as a Technical Customer Support Representative, where you will leverage your Italian language skills to assist our customers in navigating and maximizing the use of our advanced 3D printing technology. Your role will involve providing exceptional support through various channels, troubleshooting technical issues, and ensuring customer satisfaction.

Join our dynamic team as an Italian-Speaking Technical Support Analyst where you will play a crucial role in providing exceptional customer service to our clients. Your expertise in technical support will help resolve issues, guide users through troubleshooting processes, and ensure a seamless experience in utilizing our products.As an integral part of our team, you will interact with clients in Italian, assisting with inquiries, and delivering effective solutions in a timely manner. Your ability to communicate clearly and effectively will enhance customer satisfaction and contribute to our company’s reputation as a leader in technical support.

Join MSX International as an Italian Speaking Technical Helpdesk Agent, where your linguistic skills will contribute to providing exceptional technical support to our clients. In this dynamic role, you will assist users with technical inquiries, troubleshoot issues, and ensure a seamless customer experience. Your passion for technology and customer service will be pivotal in maintaining our high standards of service delivery.

Join us in transforming the way the world creates! At Formlabs, we are pioneers in developing innovative tools that empower individuals to turn their visionary ideas into reality, spanning from groundbreaking products to life-saving medical devices. Our advanced 3D printing technology fuels creativity and innovation across more than 50,000 industry leaders globally, including renowned names like Apple, Google, Tesla, New Balance, and NASA. Together, we are revolutionizing the design, prototyping, and manufacturing processes. Our Services team utilizes their unique blend of business and technical expertise to support our direct customers, distributors, and resellers, helping them serve their clients effectively by troubleshooting technical challenges, analyzing machine errors, reviewing printer logs, and imparting essential technical knowledge. We are in search of a skilled and multilingual Customer Support Agent to cater to our expanding markets within the EMEA region. If you thrive on building professional relationships, delivering exceptional service, sharing your technical know-how, and are proficient in both Italian and English, we would love to connect with you! Your Role: Provide support to our direct customers, distributors, and resellers in the EMEA region for technical and business inquiries via phone, email, or chat. Educate and train direct customers and resellers utilizing your technical acumen regarding Formlabs printers. Assist resellers in delivering outstanding service to their clientele. Collaborate closely with our global engineering team to resolve technical issues. About You: You are fluent in written and spoken Italian and English. You possess the ability to quickly troubleshoot technical issues; rest assured, we will equip you with the necessary technical training. You enjoy engaging with people and are an attentive listener. You are comfortable and professional while communicating over the phone. You have exceptional writing skills, demonstrating proper spelling and grammar. Preferred Qualifications: A strong passion for 3D printing and emerging technologies. Experience in a dynamic startup environment. What We Offer: Flexible hybrid work model. Delicious catered lunch at the office three days a week.

Join our dynamic team as a Technical Support Agent – German Support in the vibrant city of Budapest. This is your chance to embark on a rewarding tech career in Europe, utilizing your German language skills to assist customers with mobile and broadband solutions.Unlike typical call-center positions, you will be the trusted expert, actively engaging with customers to resolve their technical issues and enhance their experience. From day one, you will receive comprehensive training and support to ensure your success.About the RoleWe are seeking enthusiastic German-speaking Technical Support Agents to bolster our European support hub in Budapest. Your role will involve providing efficient troubleshooting assistance for mobile and broadband queries, ensuring customer satisfaction on the first contact.Your ResponsibilitiesAssist German-speaking customers through phone calls and digital platformsDiagnose and resolve mobile, broadband, SIM, and device issuesAchieve first contact resolution (FCR) for customer queriesAdhere to established call flows for a streamlined processDeliver exceptional, professional customer experiencesCarefully log cases while maintaining GDPR complianceParticipate in coaching, quality assurance sessions, and initiatives aimed at improvementSuccess MetricsMaintain Average Handle Time (AHT) within targetsAchieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT/NPS) scoresConsistently deliver quality aligned with client standardsExhibit strong attendance and reliabilityTraining and Onboarding3 weeks of focused technical training with a mobile emphasis2 weeks of supportive nesting13-week glidepath to reach full KPI targetsOur OfferAttractive salary packageFull-time contract with Custom Connect Hungary Kft3-month probation periodComprehensive onboarding and training programLong-term, stable career opportunity in a rapidly growing European organizationGlobal exposure through the Custom Connect brandYour ProfileFluency in German (both spoken and written)Previous customer service or technical support experience is advantageousBasic technical troubleshooting capabilitiesExcellent communication and problem-solving skillsWillingness to work in shifts

Join the Future of Smart Mobility!At transcosmos Europe, we are proud to support a leading global brand that is revolutionizing urban transportation. Imagine working with intelligent electric scooters, app-connected devices, and cutting-edge mobility technology that enhances how people navigate cities.As a German-Speaking Technical Support Analyst, you will be the first line of support for our German-speaking customers, ensuring they maximize their experience with our innovative products. Your role goes beyond answering queries; you will engage in problem-solving, educating users, and providing exceptional customer care.Location: Regus Business Center, Váci str. 22-24, 1062 Budapest, HungaryWork Mode: On-site in our officeWorking Hours: 9:00 AM to 6:00 PMEmployment Type: Full-time, 40 hours per week

Join our team at Formlabs as a Technical Customer Service Representative, specializing in providing exceptional support to our German-speaking customers. You will be pivotal in ensuring customer satisfaction by resolving technical inquiries and providing product guidance.Your expertise in customer service, combined with your passion for technology, will help us maintain our reputation for excellence. This role is perfect for individuals who thrive in a fast-paced environment and are eager to learn.

Transform Your Tech Support Career!Are you searching for a meaningful career? Join transcosmos Europe and become a vital part of a revolutionary brand in the realm of portable power and sustainable technology. Our products are not just ordinary; they are intelligent, solar-ready solutions designed to keep people connected no matter where life takes them.As a Technical Support Analyst, you will serve as the primary expert for users who rely on our innovative technology daily. Your role extends beyond answering queries; you will be facilitating adventures, tackling real-world challenges, and ensuring our customers feel empowered using state-of-the-art energy solutions.Your ResponsibilitiesAddress customer inquiries via phone and email with professionalism and clarity.Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, etc.Guide customers through product features and recommended practices.Escalate technical issues in accordance with set processes.Manage the customer journey from initial contact to final resolution.Accurately log all interactions while ensuring compliance with privacy and security standards.Collaborate with your team to deliver outstanding customer support.Technical Position DetailsLocation: 1132 Budapest, Váci street 22-24 (Regus Business Center), HungaryWork Mode: On-site, from our officeWorking Hours: 08:30 – 17:00, Monday to FridayType: Full-time, 40 hours/weekWhat We SeekProficiency in German (C1) and strong communication skills in English (B2).A service-oriented mindset—patient, empathetic, and solution-focused.Confidence in navigating modern technology, especially mobile applications and smart devices.Basic skills in Microsoft Office and general troubleshooting tools.Ability to multitask, stay organized, and adhere to procedures.Previous experience in customer support, helpdesk, or BPO is advantageous.Why You’ll Flourish HereYou are genuinely passionate about technology, sustainability, and innovation.Curiosity drives you—you ask “why” and strive for better solutions.You remain composed under pressure and excel at simplifying complex concepts.You thrive in a fast-paced, systematic work environment.What We ProvideOpportunity to work with a pioneering brand in the green tech and portable power sector.Competitive salary and a comprehensive benefits package.Paid training to equip you with the necessary skills and knowledge.

Join our dynamic team at Formlabs as a French-speaking Technical Customer Service Representative! In this role, you will be the vital link between our cutting-edge 3D printing technology and our valued customers. You will assist clients in troubleshooting, providing product support, and ensuring they have a seamless experience with our products.

MSX International is looking for a Dutch-Speaking Automotive Technical Support Specialist to join the team in Budapest. This position centers on helping automotive clients by responding to their technical questions and finding solutions to their concerns. Role overview This specialist role involves daily communication with clients in Dutch. The main focus is to resolve technical issues and ensure clients receive accurate and timely support. Building trust and maintaining strong relationships with customers is a key part of the job. What you will do Address technical inquiries from automotive clients Diagnose and resolve issues efficiently Communicate clearly in Dutch to support customer needs Contribute to customer satisfaction and retention Requirements Fluency in Dutch Experience or knowledge in the automotive sector Strong problem-solving and communication skills

Are you eager to leverage your technical expertise to revolutionize the renewable energy sector? If you are a fluent Dutch speaker based in or around Budapest, we have an exciting opportunity tailored just for you!We are on the lookout for a Dutch-Speaking Technical Support Analyst to become a vital member of our business partner's expanding team. In this role, you will not merely be a voice on the other end of the line; you'll play a crucial part in providing exceptional support experiences, fueled by your enthusiasm for technology and your adept communication skills.This position transcends a conventional job; it offers you a chance to contribute to a mission-driven organization and genuinely make a difference in the world!Your Responsibilities - Serve as the primary point of contact for Dutch-speaking customers, delivering remote technical assistance. - Investigate and resolve complex issues with confidence and expertise. - Work collaboratively with a dynamic team to share insights and tackle customer challenges together.

Join Allegis Global Solutions as a Procurement Specialist in the bustling city of Budapest! We are seeking a dedicated professional fluent in Italian who can navigate the intricate world of procurement within the MSP and staffing industry. In this dynamic role, you will collaborate with various stakeholders, manage supplier relationships, and ensure optimal procurement processes to meet our clients' needs.

Join our dynamic team at Formlabs as a French-Speaking Customer Support Agent! In this pivotal role, you will engage with our diverse clientele, assisting them with all inquiries related to our innovative 3D printing solutions. Your fluency in French will be essential in providing exceptional support and enhancing customer satisfaction.

Join our dynamic team as an Automotive Technical Helpdesk Specialist, where your bilingual skills in Italian and English will play a crucial role in delivering exceptional support to our automotive clients. You will be the primary point of contact for resolving technical inquiries, providing guidance on automotive systems, and ensuring customer satisfaction through effective communication and troubleshooting.

Join our dynamic team at MSX International as an English Speaking Technical Helpdesk Agent. In this pivotal role, you will be the first point of contact for our clients, providing exceptional technical support and troubleshooting assistance. Your expertise will help ensure customer satisfaction and foster strong relationships with users globally.

Role Overview Formlabs is looking for an L2/L3 Technical Customer Support Agent in Budapest, Hungary. This position focuses on supporting customers by resolving advanced technical issues and helping them use our products effectively. What You Will Do Troubleshoot complex technical problems for customers Guide users through product features and functionality Work to ensure each customer receives clear, helpful assistance What We Look For Strong interest in technology Commitment to helping others solve problems

Join our esteemed partner, a frontrunner in customer experience and digital solutions, renowned for its innovative approach and people-centric services that empower leading global brands to strengthen their connections with customers. With a presence in over 30 countries, we provide state-of-the-art support in technology, e-commerce, and customer engagement. Our dedicated Hungarian team excels in offering multilingual support to clients throughout Europe in a collaborative, professional, and welcoming atmosphere.Key Responsibilities:Deliver comprehensive information about products and services through various communication channels such as phone, chat, and email.Assist customers with order processing, track deliveries, and address service-related questions.Resolve customer complaints and provide effective solutions to foster satisfaction and loyalty.Assess and monitor the performance of solar panel systems using internal tools (e.g., analyzing graphs, restarting systems, troubleshooting issues).Facilitate the installation and technical setup of e-bikes, ensuring app connectivity and conducting client training.Oversee warranty-related replacements and repairs.Communicate updates regarding delivery and address any shipment-related concerns.Work closely with internal teams to ensure seamless technical and service operations.Requirements:1–2 years of experience in customer service or technical support.A strong interest in technology, renewable energy, or connected devices.Proficient English skills (minimum B2 level – trainings conducted in English).Advanced proficiency in a second language: French, German, Dutch, Italian, Portuguese, or Spanish (minimum C1 level).Excellent problem-solving skills and the ability to multitask effectively.Outstanding communication skills and a customer-centric approach.Benefits:A stable and international work environment with a supportive team culture.Onsite role in Budapest.Opportunities for ongoing professional development and language training.Competitive compensation package.Cafeteria: net monthly 28,000 HUF SZÉP card allowance.Chance to work with innovative products and technologies in a rapidly evolving industry.

Join MSX International as an Automotive Technical Support Agent and become a vital part of our team dedicated to providing exceptional customer service for a premium German automotive brand. In this role, you will utilize your expertise and language skills in German to assist customers with technical inquiries, ensuring they receive the highest level of support and satisfaction.

Join our dynamic team at MSX International as an English-speaking Automotive Technical Helpdesk Agent. In this pivotal role, you will provide exceptional technical support to automotive clients, ensuring their inquiries are resolved efficiently. Your expertise will contribute to maintaining high customer satisfaction and help drive our company's success in the automotive sector.

The German-Speaking Renewals Representative at Sophos Ltd. is based in Hungary and focuses on managing contract renewals for mid-market accounts across the EMEA region. This position centers on keeping renewal processes on track and maintaining strong communication with both internal teams and external partners. What you will do Manage a portfolio of mid-market renewal accounts throughout the EMEA region Work closely with field sales teams and channel partners to ensure renewals are completed on schedule Keep organized records and monitor the status of each renewal Initiate contact with customers to discuss renewal terms and respond to any questions Take ownership of assigned accounts and follow structured plans to meet renewal targets Requirements Fluency in German Strong organizational skills Ability to communicate proactively and clearly Experience working with sales teams or channel partners is helpful Comfortable managing multiple accounts and meeting deadlines