Service Engineer

Join Formlabs as a Service Engineer, where you will play a crucial role in ensuring the highest level of support for our customers. In this position, you will be responsible for diagnosing technical issues, providing solutions, and delivering outstanding service. You will have the opportunity to work with cutting-edge 3D printing technology and collaborate with a team of skilled professionals.

Join Formlabs, a pioneer in the 3D printing industry, and be part of an innovative team dedicated to bringing cutting-edge professional 3D printers to the desktops of designers, engineers, researchers, and artists worldwide. Our advanced printers are utilized by industry leaders such as Google, Tesla, Gillette, and New Balance. Since our inception in Boston in 2011 and achieving unicorn status in 2018, Formlabs has grown to a valuation of $2 billion, establishing itself as one of the top manufacturers of 3D printers globally. Our Budapest office is designed to cultivate essential Engineering and Business teams, contributing to a dynamic workforce of over 100 dedicated individuals, fostering diversity to tackle any challenge that comes our way. The core mission of our Customer Services team is to provide our users with the best tools and exceptional experiences. At Formlabs, this translates to addressing every query—regardless of size—and equipping our users with resources to innovate and create. Key Responsibilities: Acquire in-depth technical knowledge of the SLA (Stereolithography) and SLS (Selective Laser Sintering) product environments. Serve as the primary technical escalation point for customer issues related to our SLA/SLS platforms. Develop and communicate technical troubleshooting procedures to assist our Services agents in resolving in-field issues. Analyze complex issues requiring further investigation to identify root causes and collaborate with R&D/Documentation to implement solutions. Monitor the frequency of both ongoing and new issues, advocating for organizational efforts to address them. Maintain the systems utilized by Services agents for reporting customer issues. Your Qualifications: Holding a Bachelor’s degree in engineering or a related field. Possessing 2-5 years of experience in a technical role, ideally involving hardware, software, and electrical systems. Demonstrated ability to communicate effectively between technical and non-technical teams. Strong sense of accountability in driving projects to completion across various teams and stakeholders. Able to manage daily responsibilities and escalations while balancing long-term projects, remaining calm under pressure or uncertainty. A keen understanding of data and analytics, with familiarity in SQL and/or Google Data Studio (or similar tools) being an advantage. Preferred Skills: A genuine passion for 3D printing and emerging technologies.

Join Formlabs as a 3D Printing Service Engineer and become a vital part of our innovative team in Budapest. In this role, you will be responsible for providing top-notch service and support for our cutting-edge 3D printing technology. You will engage with customers to ensure they achieve optimal results with our products, troubleshoot issues, and maintain a high level of customer satisfaction.

Deutsche Telekom IT Solutions is looking for a Technology Engineer focused on Development Services. This position is based in Budapest, Debrecen, Pécs, or Szeged. Role overview This role centers on building and improving solutions that support the company's cloud public initiatives. The work directly impacts the quality and capabilities of services provided to clients. What you will do Develop and refine technology solutions for Development Services Support projects aimed at advancing cloud public offerings Contribute to meeting client requirements through technical innovation Location Positions are available in Budapest, Debrecen, Pécs, and Szeged.

Role Overview Deutsche Telekom IT Solutions is seeking a Cloud Engineer Specialist with a focus on Storage Services. This position is based in Budapest, Debrecen, Pécs, or Szeged. What You Will Do Design, deploy, and manage cloud storage solutions for clients Work to improve efficiency and scalability within storage environments Monitor and maintain optimal performance and security of cloud storage systems Collaborate with colleagues from various disciplines to deliver reliable solutions

We are seeking a highly skilled DevOps Engineer to join our dynamic team at Deutsche Telekom IT Solutions. In this role, you will collaborate with cross-functional teams to optimize our development and operational processes, ensuring seamless integration and delivery of software solutions.

Department and Project OverviewJoin the Tolling Services team at Deutsche Telekom IT Solutions Hungary, where we specialize in innovative electronic road-charging solutions. Our team of IT experts collaborates with international partners to develop and manage intelligent, kilometer-based tolling systems. We cover the full business process, including vehicle registrations, country bookings, On-Board Unit provisions, position data transmission, charge calculations, and fleet billing. Utilizing cutting-edge technology and digital intelligence, our tolling solutions promote seamless mobility across Europe. We are committed to enhancing our existing services while exploring new domains. As a vital member of our international team in collaboration with T-Systems International, you will support our clients with state-of-the-art tolling solutions.We are looking for a talented DevOps Engineer with a focus on Monitoring to join our dynamic team. In this role, you will design, implement, and maintain robust monitoring solutions to ensure the reliability, availability, and performance of our infrastructure and applications. You will collaborate closely with development, operations, and security teams to proactively identify and resolve issues before they affect our users.Key ResponsibilitiesDeploy, configure, and manage Atlassian products including JIRA Service Management, Confluence, and Jira.Design and implement CI/CD pipelines for automated deployments and integrations.Enhance system reliability, scalability, and security.Work with IT and development teams to streamline workflows and improve DevOps practices.Monitor system performance, troubleshoot issues, and optimize infrastructure.Ensure data integrity and adherence to best practices.Facilitate integration with external tools such as Jenkins, Kubernetes, and AWS services.

Founded in 1999 in Vienna, Qualysoft Group is a leading, manufacturer-independent IT consulting and services firm dedicated to delivering innovative IT solutions that enhance the competitiveness and economic efficiency of our international clients.We specialize in serving financial services providers, telecommunications companies, automotive manufacturers, and energy service providers. With a team of over 400 professionals across six subsidiaries, we work collaboratively to provide state-of-the-art solutions tailored to our clients' needs.At Qualysoft, we are on the lookout for enthusiastic new team members to join us on diverse projects that offer continuous learning opportunities. Our common goal is to foster an environment of honesty, development, and stability while exploring the latest technologies. We eagerly await your application for the following position!The Service & Automation Specialist for Workplace Services will be pivotal in designing, implementing, and maintaining automation solutions that enhance employee digital experiences, boost operational efficiencies, and minimize manual tasks within device, application, and workplace service management. This role requires a blend of technical proficiency in automation, scripting, and digital workplace tools along with a solid understanding of end-user requirements.

Role Overview Wise is hiring a Senior Backend Engineer for the Servicing Platform team in Budapest. This role focuses on building and maintaining backend systems with Java. The work supports Wise’s core services and aims to improve the experience for users worldwide. What You Will Do Design, develop, and maintain backend systems for the Servicing Platform using Java Collaborate with engineers, product managers, and other teams to deliver reliable software Contribute to improving service quality and system performance What We’re Looking For Strong experience in backend development with Java Ability to work effectively with cross-functional teams Focus on delivering high-quality, maintainable solutions Location This position is based in Budapest.

Deutsche Telekom IT Solutions is seeking a Technology Engineer to focus on development services for T Cloud Public. This position is based in Budapest, Debrecen, Pécs, or Szeged. Role overview This role centers on designing, implementing, and optimizing cloud-based applications and services. The Technology Engineer will work with T Cloud Public technologies to support business transformation projects. Collaboration Expect to work closely with cross-functional teams. The position involves regular cooperation with colleagues from different disciplines to deliver effective cloud solutions. Key responsibilities Design and develop cloud-based applications and services for T Cloud Public Implement solutions that support business transformation goals Optimize existing cloud applications for performance and reliability Participate in team discussions and project planning with other departments

Join our esteemed partner, a premier financial services institution, as they navigate the complexities of a vast enterprise IT ecosystem catering to millions of users. Their mission centers on developing stable, scalable, and cutting-edge digital platforms while consistently enhancing reliability and user satisfaction. In line with a transformative technological journey, they are fortifying their observability and reliability engineering capabilities.Key Responsibilities:Participate in the architecture and execution of observability solutions, including high-level and low-level designs.Create and manage logging, metrics, and distributed tracing systems.Develop and oversee monitoring dashboards and alerting mechanisms.Assist in incident analysis and root cause investigations.Implement improvements to system reliability by leveraging SRE methodologies.Establish and enforce observability standards and best practices.Automate monitoring and operational processes.Work collaboratively with infrastructure and application teams to enhance system visibility and operability.

Join a top-tier financial services organization that boasts one of the most extensive IT infrastructures in the region. Our partner is dedicated to providing systems that are stable, secure, and scalable while continuously advancing their technology landscape. As a member of a high-performing infrastructure team, you will play a critical role in managing mission-critical platforms that serve millions of users.We are hiring for two distinct experience levels: Engineer (3+ years of experience) Senior Engineer (5+ years of experience with mentoring responsibilities)Key Responsibilities:Design, implement, and manage large-scale, high-availability virtualization environments utilizing VMware and Microsoft Hyper-V.Support and maintain the VDI infrastructure from a server-side perspective.Manage change requests, incidents, and problem management processes effectively.Oversee the virtual machine lifecycle in collaboration with cross-functional infrastructure teams.Conduct regular patching, upgrades, and system hardening activities.Monitor and optimize capacity and resource utilization within the virtualized environment.Create and maintain automation scripts using PowerShell and/or PowerCLI.Prepare and sustain system documentation and operational procedures.Assist with audits and provide necessary data for compliance-related efforts.Engage in infrastructure projects and continuous improvement initiatives.Collaborate with vendors and external partners to ensure smooth operations.Participate in the on-call rotation as necessary.

Company Overview:At Zocks, we are a pioneering AI startup backed by venture capital, dedicated to revolutionizing the financial services sector and beyond, where security and privacy are paramount. Our founding team comprises veterans from the realms of real-time communication, enterprise platforms, and security-sensitive industries, hailing from renowned organizations such as Twilio, IBM, Microsoft, and Hearsay Systems. We leverage artificial intelligence to seamlessly connect human interactions with enterprise systems, starting with the financial services landscape.Our mission is straightforward yet impactful: to transform business operations by eliminating outdated, cumbersome processes. Our innovative platform facilitates natural communication, allowing us to capture essential data seamlessly, thereby minimizing manual data entry and enabling our users to focus on what truly matters - their clients.Location: Budapest, XI. (On-site Monday to Thursday, Remote on Fridays)Why Join Us: As we embark on our next phase of growth, we are eager to welcome a Senior Software Engineer with a minimum of 4 years of experience to our dynamic development team. We seek an individual who can inject fresh ideas, demonstrate advanced technical prowess, and possess a fervor for innovation. Your contributions will be vital in advancing our projects and enhancing our product offerings.

Responsibilities:Coordinate client requirements and requestsConduct on-site inspectionsStructure and schedule design tasksPrepare proposals and support contract negotiationsFinalize contractsMonitor the design process for professionalism and adherence to deadlinesFacilitate communication with subcontractors and specialistsManage deliveries and conduct plan reviewsExecute internal project management tasks

Join our innovative team at Deutsche Telekom IT Solutions as an Experienced DevOps Engineer. In this pivotal role, you will leverage your expertise to enhance our deployment pipelines, automate processes, and ensure the reliability of our systems. Your contributions will be essential in driving our digital transformation initiatives while collaborating with cross-functional teams to deliver top-notch solutions.

Responsibilities:Designing control systems for conventional and nuclear power plants.

Engage actively in maintenance activities including assembly, troubleshooting, and repair of machinery and equipment. Assist in the installation of new equipment and participate in identifying the causes of breakdowns.Support the creation and management of maintenance documentation, including LOTOTO documentation, maintenance instructions, training materials, and preparation of daily, weekly, and monthly reports.Assist in spare parts management by identifying necessary and critical components, determining minimum and maximum inventory levels, searching for alternative parts, and supporting the initiation and tracking of orders.

Join a pioneering joint venture based in Budapest, established in late 2022, that specializes in delivering IT services for both local and international operations within the defense and technology sectors. With a start-up ethos and robust backing from key industry leaders, our company is on a trajectory of consistent growth. We are laying strong foundations and are excited to expand our team, providing thrilling career opportunities in a fast-paced, global environment.Key Responsibilities Assist the team with a wide range of operational, administrative, and client-focused tasks. Support internal processes through diligent documentation and administrative duties. Contribute to the preparation of reports, statistics, and presentations. Manage tasks related to invoicing and performance confirmation documents. Work closely with the Head of Department, playing a vital support role in daily operations, priority management, and process enhancement. Essential Skills and Qualifications Fluency in English and German is a must. A genuine curiosity about the IT services industry. Proficiency in Microsoft Office applications at a user level. Attention to detail and accuracy in all work. Most importantly, a strong willingness to learn and grow with our team. Benefits This role offers an exceptional opportunity to gain practical experience in a rapidly growing IT service provider during your university years. If you successfully integrate into our culture, there is potential for a full-time position upon completion of your studies. Additional Skills We ValueCreativity and the ability to design engaging presentations, particularly in PowerPoint.

Key Responsibilities:Collaborating with clients to understand project requirementsConducting on-site inspectionsOrganizing and scheduling design tasksPreparing proposals and assisting with contract negotiationsOverseeing contract finalizationEnsuring adherence to design processes and deadlinesCoordinating with subcontractors and specialistsManaging deliveries and conducting project reviewsExecuting internal project management duties

Efficiently manage incoming service requests and incidents following SLA, KPI, and FCR standards via phone, email, and our ticketing system.Engage in on-call duties as required.Develop, organize, resolve, and document tickets for seamless tracking.Act as a critical liaison between system specialists and various departments.Oversee ticket control, monitoring, and delegation in alignment with SLAs.Maintain detailed documentation of solutions and keep the knowledge database updated.Provide training and support for new team members, fostering a collaborative environment.Deliver top-notch customer support to end users, addressing inquiries related to IT applications and systems.Manage major incidents effectively and communicate updates to management and relevant departments.Conduct remote troubleshooting for end users to enhance service quality.