About the job
The Role...
At Soho House, we are looking for a Seasonal Food Runner to join our dynamic team at Cecconi's Dumbo. This role encompasses a variety of responsibilities such as setting tables, serving orders, describing menu items, and ensuring smooth communication between the kitchen and service staff. As a Food Runner, your primary objective is to deliver exceptional service to our members and guests, enhancing their dining experience at Soho House.
The ideal candidate will excel in a fast-paced atmosphere, effectively solve problems under pressure, and maintain a calm, friendly, and professional demeanor.
Main Responsibilities
- Adhere to the established Steps of Service from Soho House & Co., including refilling water glasses, clearing used dishes, crumbing tables, restocking supplies, and expediting food orders.
- Accommodate special guest requests and provide alternative solutions that align with business needs while advising management when necessary.
- Thrive in a high-volume, elevated service environment by anticipating guest needs and ensuring seamless support for servers, the Executive Chef, and the General Manager.
- Ensure food orders are plated and coursed correctly before serving to guests.
- Follow health and safety policies, including allergy procedures, and comply with all company standards and local, state, and federal regulations.
- Collaborate with the team to ensure timely service of food and drink items, including running items from the expo and service bar as needed.
- Maintain cleanliness and proper stock levels in the server alley and expo area.
- Possess in-depth knowledge of the menu to make recommendations when requested by members and guests.

