Online Chat Support Agent

About the Role ADF Medical Services Inc. is hiring an Online Chat Support Agent to join our remote team based in Brooklyn, New York. This position focuses on supporting patients and clients through our digital chat platform. The right person brings strong writing skills, attention to detail, and a genuine interest in helping others. Main Responsibilities Respond quickly and clearly to patient and client questions using our online chat system. Share accurate information about medical services, scheduling, billing, and general support topics. Handle several chat conversations at once while staying professional and composed. Record each chat interaction thoroughly in our support and CRM tools. Direct unresolved or complex issues to the correct team or department. Maintain a warm, helpful, and professional tone in every conversation. Follow HIPAA guidelines and uphold strict patient confidentiality at all times. Benefits Competitive pay structure. Health, dental, and vision coverage for full-time team members. Paid time off and paid holidays. Flexible scheduling, with options for evening and weekend shifts. Room to grow and advance within ADF Medical Services.

Join our dynamic team as an Online English Teacher and inspire young learners! At Magic Ears, you will teach English online through our innovative M.E. platform, engaging students aged 4-12 in a fun and interactive environment.To apply, please visit: Apply Here. Register and complete your online application to embark on this rewarding journey!

As the Head of Customer Support at whop, you will lead our customer support team, ensuring exceptional service and support for our users. Your leadership will set the tone for our customer interactions, driving engagement and satisfaction. You will be responsible for developing and implementing support strategies, optimizing processes, and fostering a culture of excellence within the team.Join us in transforming customer support and making a real impact!

Join amaehealth as a Peer Support Specialist, where you will play a crucial role in supporting individuals in their journey towards mental wellness. You will leverage your lived experiences to provide guidance, encouragement, and practical advice to those navigating similar challenges. This position is ideal for compassionate individuals who are dedicated to helping others thrive.

The Telecommunications Associate (Voice) exam is currently open for application, with a deadline of March 24, 2026.The Office of Technology and Innovation (OTI) harnesses the power of technology to foster opportunities, enhance public safety, and streamline government operations across New York City. Our initiatives span from providing affordable broadband access to safeguarding against cybersecurity threats, and creating digital government services. At OTI, we are committed to improving the lives of New Yorkers in the 21st century. Watch our welcome video to see our initiatives in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov for more information.Joining OTI means you will enjoy excellent benefits and the opportunity to contribute to impactful projects that benefit millions. Collaborate with enthusiastic professionals and work with cutting-edge technology to make a difference.The Desktop Support Engineer plays a vital role within the Desktop Support Unit, delivering desktop services for OTI and various client-supported agencies. Key responsibilities include:- Providing consistent hands-on and remote support for hardware and user issues at OTI and supported locations;- Acting as the primary contact for all IT concerns from executive users and clients, which involves installing, diagnosing, repairing, maintaining, and upgrading hardware (including PCs, terminals, printers, and scanners) to ensure optimal workstation performance;- Imaging desktop computers and utilizing current tools and deployment methods to update Windows 11 workstations;- Ensuring support for Internet access, Enterprise Email/Calendaring, and Outlook Client compatibility while maintaining user data file services;- Updating and modifying standard Windows 11 images and task sequences in automation tools to keep them current;- Leading special projects, utilizing strong decision-making skills to prioritize incidents effectively;- Enhancing OTI's Windows desktop security posture;- Collaborating with OTI's Information Security and Cyber teams on vulnerability management;- Working closely with Desktop Engineering and Automation Engineering to devise new patching procedures and security tool sets in accordance with OTI ITSecOps and NYC Cyber Command policies;- Crafting desktop security procedures and zero-day response plans;- Managing service delivery performance via SLAs and other key metrics;- Planning, testing, and supervising the rollout of new operating systems, commercial software, and hardware;- Documenting standardized user processes and creating instructional materials.- Engaging in special projects and initiatives as assigned.

Join the Family Justice Center as a Desktop Support Technician, where you will play a crucial role in providing technical assistance and support to our staff. Your responsibilities will include troubleshooting hardware and software issues, performing installations, and ensuring that all desktop systems are running smoothly. This position is ideal for someone who is passionate about technology and committed to improving the efficiency of our operations.

At EnergyHub, we are committed to empowering utilities and their customers to foster a clean, distributed energy future. Our innovative platform transforms consumer products such as smart thermostats, electric vehicles, and batteries into virtual power plants, which contribute to grid stability and enhance the integration of solar and wind energy. We are currently seeking an enthusiastic Enrollment Support Specialist who will play a vital role in the success of our utility and consumer programs. As part of our growing team, you will facilitate the end-to-end enrollment process, including customer support, incentive processing, invoicing, and managing attrition while striving to enhance our existing enrollment procedures.

Join Our Passionate Team at VERG Brooklyn!Are you an enthusiastic recruiter with a passion for veterinary care? VERG Brooklyn is on the lookout for a Veterinary Recruiter for Support Staff to become an integral part of our vibrant team. We pride ourselves on creating a friendly and impactful workplace where you can thrive!As a frontrunner in 24/7 advanced emergency and specialty veterinary care, we are committed to providing state-of-the-art medical services across various specialties, all within a collaborative and compassionate environment. Here, you will work alongside board-certified specialists who share a dedication to treating pets with exceptional care and respect.Your Role:Strategic Sourcing:Leverage online job boards, social media, college directories, and industry networks to attract skilled veterinary assistants, technicians, and various roles.Create innovative sourcing strategies to maintain a pool of qualified candidates for both current and future job openings.Screening and Evaluation:Conduct initial phone or video screenings to evaluate candidates' qualifications, experience, and cultural fit.Coordinate and facilitate onsite interviews with the hospital team, collaborating with management and HR.Partner with the Talent Acquisition team to align candidates with roles that match their skills and career aspirations.Candidate Relationship Management:Foster strong relationships with candidates, guiding them through the recruitment process with transparency and care.Provide timely updates to candidates and hiring managers to ensure a smooth recruitment experience.Administrative Support:Post job openings on various external job boards and maintain listings outside of the ATS.Assist in preparing and presenting job offers promptly.Support hospital teams in navigating our Applicant Tracking System (ATS).

Join Nagarro as an Associate Engineer in Technical Support where you will be an essential part of our engineering team. Your primary responsibility will be to provide technical support, ensuring our clients receive exceptional service and solutions. This role is perfect for individuals looking to kickstart their careers in engineering and technology.

Role Overview The City of New York is hiring an Associate GIS Support Engineer in Brooklyn. This role supports the city's Geographic Information Systems (GIS) projects, which help shape urban planning and community services. What You Will Do Assist with maintaining and improving GIS applications used across city departments Provide technical support and troubleshooting for GIS users Help ensure city data is accurate and accessible for decision-making and service delivery Impact Work on projects that directly affect how New York City plans, serves, and responds to community needs. Your technical support helps teams across the city use GIS tools effectively.

fullmind is seeking a Virtual Italian Language Educator to support students remotely from Brooklyn, New York, or anywhere in the United States. This position centers on teaching Italian through live online sessions and encouraging students to explore both the language and its cultural context. What you will do Design and prepare lesson plans tailored to an online classroom Deliver instructional content that keeps students engaged Assess student progress and provide feedback to help them grow Requirements Fluency in Italian Experience or strong interest in teaching Comfort working in a virtual learning environment This role offers the chance to help students develop their Italian language skills in a supportive, interactive setting.

Join Our Team as an Account Manager!At Whop, we are searching for a passionate Account Manager who understands the nuances of online business and creator culture. If you thrive in a fast-paced environment and want to help our users maximize their potential, we want to hear from you!Your Ideal Profile Includes:Internet Savvy: You have experience generating income online, whether through managing a Discord community, running a dropshipping business, or providing coaching services. Your familiarity with the creator economy is essential.Quick Respondent: You are deeply engaged in creator conversations, where a 5-minute response time is a standard expectation.Problem Solver: You embody a fixer mentality, acting as a VIP concierge and growth consultant. You proactively seek solutions rather than just reporting issues.Relationship Builder: You have experience in managing relationships with high-profile influencers or enterprise-level accounts.

Join our team at Altronix Corporation as an Electronic Customer Support Specialist focused on Low Voltage Security Systems. You will play a key role in providing exceptional customer service and technical support to our clients, ensuring they receive the best experience with our innovative security solutions.

About Williamsburg Charter High School Williamsburg Charter High School (WCHS) has served Brooklyn since 2004 as the first Chancellor-authorized charter high school in New York City. For over twenty years, the school has worked to bring together students, families, educators, and the local community. The goal: prepare young people with the knowledge and skills they need to thrive in a changing world. WCHS offers a liberal arts curriculum that covers language, literature, writing, science, history, mathematics, the arts, technology, and career and technical education (CTE). Students build critical thinking, communication, and research abilities. The school values fairness, justice, respect, and compassion, and encourages every student to reach their highest potential. Role Overview: Coordinator of Special Needs and Academic Support The Coordinator of Special Needs and Academic Support (SNAS Coordinator) plays a key role in supporting students with diverse learning needs at WCHS. Certification Requirement Must hold New York State (NYS) Certification Location Brooklyn, New York, United States

At Chakra Labs, we are dedicated to creating innovative environments for AI agents, focusing on systems that enhance and measure their productive capabilities.Key ResponsibilitiesAgent Orchestration at Scale: Manage hundreds of agent executions simultaneously, each with its unique stateful environment. You'll oversee the dispatch layer, including SQS, concurrency management, and failure recovery.Environment and Task Design: Develop realistic environments and challenging scenarios that push agents to their limits. Your role will involve constructing new evaluations and designing meaningful tasks that assess critical performance metrics.Exploring New Frontiers: Stay on the cutting edge of agent evaluation by supporting new environment modalities and integrating external orchestration frameworks.Observability: Implement Prometheus and OpenTelemetry across services, create Grafana dashboards, and manage structured logging.QualificationsContainer Orchestration: Proficient in managing Kubernetes or similar technologies in production environments, including auto-scaling, pod lifecycle management, persistent storage, and networking.Distributed Systems: Experience in building or maintaining message-driven architectures (e.g., SQS, Kafka). You understand how to manage job flows, implement retries without duplication, and handle failures gracefully.LLM Infrastructure: Familiarity with running LLM workloads at scale, including token instrumentation, rate limit management, prompt caching, and multi-provider routing.Experience: Approximately 3-5 years of relevant experience, though we are open to candidates who possess the required skills and knowledge.Why Join Us?Unique Focus: While this role is centered on infrastructure, the workload involves AI agents—monitoring model behaviors alongside pod health, and analyzing token throughput alongside network performance.Engaging Clients: Collaborate directly with AI researchers and labs, contributing to the advancement of agent capabilities and building the foundational infrastructure they rely on.Dynamic Team Environment: Take ownership of entire systems rather than just tasks, with opportunities to impact various projects and initiatives.

As a Helpdesk Analyst at Collabera, you will play a crucial role in providing exceptional technical support to our clients. You will be responsible for troubleshooting and resolving IT issues, ensuring customer satisfaction through timely and effective solutions. This is an opportunity to work in a dynamic environment and develop your skills in customer service and technical support.

Role Overview The City of New York is hiring a GIS Support Engineer in Brooklyn. This position supports the city's use of geospatial data to improve urban planning and public services. The role centers on maintaining and supporting GIS applications and managing spatial data systems. What You Will Do Provide technical support for GIS applications used by city departments Assist with the management and organization of geospatial data Help maintain the accuracy and reliability of spatial data systems

Join our dynamic team as a Customer Service Representative at ajmadison, where you will play a pivotal role in delivering exceptional service to both internal and external customers. Your expertise in our products and programs will empower you to provide timely and accurate information while collaborating effectively with your colleagues. We seek an enthusiastic, driven individual who thrives in a fast-paced environment and is ready to adapt to the ever-evolving demands of our business.Key Responsibilities:Respond promptly to customer inquiries via phone and online chats.Deliver outstanding service to enhance customer satisfaction and loyalty.Provide accurate updates on customer orders and product information.Process customer orders, changes, and returns in accordance with departmental policies.Collaborate with the accounting team to address any disputed credit items.Report service failures or customer issues to management for timely resolution.Work alongside product and sales teams to exceed customer expectations.Utilize troubleshooting tools to diagnose and resolve customer concerns.Escalate priority issues as necessary to ensure swift resolution.Document all customer interactions in compliance with standard operating procedures.Maintain an up-to-date understanding of company policies and procedures.

Cresilon® is a pioneering biotechnology firm located in Brooklyn, specializing in the development, manufacturing, and marketing of innovative hemostatic medical devices. Our unique hydrogel technology, derived from plant-based materials, sets a new standard by effectively stopping traumatic and surgical bleeds within seconds, eliminating the need for prolonged manual pressure. We are dedicated to improving health outcomes across veterinary, human trauma, and surgical applications. Our mission is clear: to save lives. For more information, visit www.cresilon.com. Position Overview: We are in search of a dynamic, resourceful, and meticulous Executive Assistant to support our CEO on a 6-month contract basis. The ideal candidate will be integral in managing daily CEO operations, focusing on calendar management, event coordination, and overall office support. This role is highly visible and offers the opportunity to partner closely with executives, ensuring efficient operations and contributing to strategic initiatives. Contract Duration: 6-9 months starting November 2025, with potential for full-time employment based on business needs.

Join Gersh Autism as a dedicated Behavior Technician (Paraprofessional) in Brooklyn, NY! This is a year-round school program designed for passionate individuals eager to make a positive difference in the lives of students with autism spectrum disorder (ASD). In this rewarding role, you will work closely with students, offering both academic and behavioral support to help them achieve their unique goals.Key Responsibilities:Assist classroom teachers in executing individualized education plans (IEPs) and behavior intervention plans (BIPs) tailored for students with autism.Provide personalized one-on-one and small group support to foster academic, social, and behavioral development.