Onboarding Team Lead

Role OverviewAs the Onboarding Team Lead, you play a pivotal role in the customer experience, guiding clients through the essential transition from purchase to value realization. Positioned at the intersection of Sales and Customer Success, your team is charged with ensuring new clients are efficiently set up, enrolled in our services, and transitioned to a live state swiftly and reliably. Our focus on execution, speed, quality, and early retention is paramount.This leadership position offers high visibility and operational focus. You will manage a small, impactful team working within a repeatable, metrics-driven framework. You will be responsible for enrollment conversion rates, onboarding throughput, and initial customer success. Our objective is clear: accelerate the onboarding process, set explicit expectations, and build momentum from the very first day.To establish operational credibility and gain in-depth understanding, your first three months will involve direct contribution as an individual contributor. You will execute actual enrollments, engage with customers directly, and familiarize yourself with our systems, integrations, and any potential friction points before transitioning fully into your leadership role.

Role SummaryAs the Onboarding Team Lead at Topline-Pro, you will play a pivotal role in enhancing our customer journey by ensuring a seamless transition from sales to value. This highly visible position acts as a bridge between our Sales and Customer Success teams, focusing on expediting customer setup, service enrollment, and achieving operational excellence in onboarding.In this leadership role, you will guide a dedicated team within a structured, metrics-driven environment. Your primary responsibilities will include managing enrollment conversions, tracking onboarding efficiency, and fostering early customer success. The objective is straightforward: get customers live swiftly, set clear expectations, and build momentum from the very first day.To establish operational credibility, your initial three months will involve hands-on involvement as an individual contributor. You will execute enrollments, directly engage with customers, and gain firsthand knowledge of our systems and integrations before fully transitioning into your leadership role.

Role OverviewTopline Pro is seeking an experienced Customer Success Team Lead to revolutionize our customer experience approach. This is a remarkable chance to assume a dual role as both a leader and a contributor, directing a dedicated team in a dynamic, call-driven atmosphere while ensuring that each customer interaction is consultative, strategic, and impactful.This position diverges from traditional enterprise customer success; our focus is on small business owners, necessitating frequent engagement, advice-driven interactions, and execution-focused strategies. Success in this position entails cultivating a team adept at prioritizing efficiently, responding swiftly, and achieving significant results in retention and growth metrics.Your initial three months will be immersive, functioning as a Customer Success Manager to manage your own portfolio of clients, gaining in-depth product knowledge, and mastering our operational model before transitioning into full team leadership.If you are data-oriented, thrive in fast-paced settings, and aspire to make a tangible impact on customer retention and expansion, this position places you at the forefront of crafting an extraordinary and sustainable customer journey.

Primark seeks a Team Leader in Brooklyn to guide store staff and keep daily operations running smoothly. The position centers on motivating a diverse group and upholding high standards across all areas of the store. Key responsibilities Lead and mentor team members on the sales floor Encourage staff growth and support strong performance Contribute to a welcoming, efficient shopping experience for customers Promote operational excellence in every aspect of store activities Role focus This role emphasizes people leadership, daily operational support, and maintaining a positive store environment.

As the Insights & Strategy Lead at propel, you will play a pivotal role in shaping our strategic direction by harnessing data-driven insights. You will lead a team of analysts to develop comprehensive strategies that drive business growth and enhance customer experience.Your responsibilities will include conducting market research, analyzing competitive landscapes, and presenting actionable insights to stakeholders. You will collaborate closely with cross-functional teams to ensure alignment and drive execution of strategic initiatives.

OverviewAt Corti, we are committed to ensuring universal access to medical expertise, regardless of location.Currently, half of the global population lacks access to quality healthcare. Even in the most advanced healthcare systems, outcomes can be inconsistent, and clinicians often feel overwhelmed. The rapid growth of medical knowledge far exceeds the ability of human practitioners to keep up.Corti is developing a robust infrastructure to bridge this gap. Our AI platform enhances access to medical expertise, minimizes errors, alleviates the workload of clinicians, and makes healthcare more affordable and accessible.Quality healthcare is rooted in meaningful dialogue, and reliable AI is built on a solid foundation. Join us in creating both.Why Choose Corti?Corti is pioneering the intelligence layer for global healthcare. We empower developers, product teams, and healthcare innovators with access to medical-grade AI, enabling faster, safer, and more compassionate care.Our models, specifically designed for healthcare and related industries, are trained on real-world data and optimized for precision, safety, and regulatory compliance.Utilizing modular APIs, teams can seamlessly integrate medical speech recognition, summarization, reasoning, and much more into healthcare products without having to start from scratch.We support innovators who are reshaping the healthcare landscape—from startups enhancing patient experiences to enterprises modernizing essential systems.If you share our belief that AI tailored for medicine will shape the next century of healthcare, we want you at Corti.The RoleWe are looking for a technically adept and execution-driven Growth Marketer to be a vital part of Corti’s growth strategy.This position is ideal for someone who can navigate API documentation, create compelling landing pages, and write engaging launch posts that resonate with developers. You will blend technical understanding with creativity and pragmatism to deliver results.You will be responsible for managing the channels and campaigns that foster developer awareness, acquisition, and activation. This includes overseeing product launches, crafting landing pages, generating demand, producing developer-centric content, and performing growth analytics. Your role will require agility across various channels and formats, with significant ownership over implementation and performance.

Join the City of New York as a CERT Lead, where you will play a vital role in ensuring the safety and preparedness of our community. As a CERT Lead, you will lead and coordinate Community Emergency Response Team initiatives, empower volunteers, and foster collaboration with local agencies.

Whop is a financial technology company that helps individuals and businesses create sustainable income streams. The platform enables seamless payments, supports business launches, and fosters community engagement within a single online marketplace. Whop processes over $3 billion in annual payouts across 144 countries and has grown at about 25% month over month. Investors include Insight, Bain Capital Ventures, A*, Peter Thiel, and Tether. The team includes more than 75% entrepreneurs, 53 former founders and 30 who have scaled ventures beyond $1 million in revenue. Product leaders have experience from Meta and Robinhood. More details at whop.com. Role overview Whop serves a broad range of clients, including Fortune 500 companies such as Samsung and Netflix, entertainment brands like F1 and the NFL, and fast-growing startups like Polymarket and ElevenLabs. Tens of thousands of solopreneurs also rely on Whop to grow their businesses online. The platform focuses on Gen-Z and internet-first businesses, with a strong fit in these categories: Creators and coaching Services Physical products Marketplaces and platforms Whop’s goal is to bring every business in these segments onto the platform. The company is hiring its first dedicated Marketing Lead to shape and expand the brand’s presence. This role offers the chance to build marketing programs from the ground up and influence company direction. What you will do Lead product marketing and analyze performance Develop and implement SEO strategies Create creator-focused stories and narratives Set marketing priorities and select distribution channels Location This position is based in Brooklyn, NY.

About WhopWhop is an innovative financial technology company dedicated to establishing sustainable income opportunities globally. Our vision is to develop the world’s largest online marketplace where individuals can create, connect, and transact seamlessly on a unified platform. With Whop, both individuals and businesses can accept payments, launch new ventures, and engage with a diverse network.Currently, Whop processes over $3 billion in annual payouts across 144 countries, experiencing remarkable growth with a gross transaction volume increase of approximately 25% month-over-month.We have successfully attracted significant investment from prestigious institutional investors, including Insight, Bain Capital Ventures, A*, and Peter Thiel, alongside a recent strategic investment from Tether, the world’s leading stablecoin issuer.Our team consists of passionate young entrepreneurs who have a strong digital background, with over 75% having previously built businesses, including 53 former founders and 30 who have scaled their ventures beyond $1 million in revenue. Our product leadership team includes experts from renowned companies like Meta and Robinhood.For additional information, please visit whop.com.About the RoleWhop is on the lookout for our inaugural dedicated Security Lead Engineer. Collaborating closely with our CTO, you will enhance the security posture of our team.This pivotal role entails taking ownership of all security outcomes, including infrastructure, compliance, external programs, and internal security measures. You will be responsible for executing security initiatives and establishing high standards for our security practices. We seek a candidate with a strong technical background, ideally someone who began their career as a backend/infrastructure engineer and transitioned into a security-focused role, taking charge of security in a startup environment.As we are mid-way through achieving SOC2 compliance, you will inherit existing vendor relationships and ensure their effectiveness while collaborating with every internal team to drive execution. You will work closely with the CTO, the head of legal, the chief of staff, and the head of operations.This role is hands-on, and we are looking for a technical individual contributor capable of independently building security programs from the ground up.Responsibilities Include:Leading SOC2 and data privacy compliance efforts (audits, GDPR, CCPA)Overseeing infrastructure security (AWS, Vercel, Cloudflare, PlanetScale - managing secrets, access controls, and monitoring)Managing security incident response (detection, triage, remediation, and post-mortem analysis)Directing external security programs (bug bounties, penetration tests, and threat monitoring)Enhancing internal security measures (IT vendor management, device security, office security, and training)

About FelicityAt Felicity, we empower business teams by harnessing the power of AI. Our innovative platform transforms chaotic, manual processes into structured, efficient systems, enabling teams to focus on what matters most.Today’s business teams often find themselves entangled in cumbersome workflows across disparate systems. Our solution addresses this gap by providing a no-code editor that allows users to encapsulate intricate business logic and seamlessly integrate with external systems, creating tailored AI agents to enhance their productivity. Our robust workflow engine ensures these processes are executed reliably at scale, meeting the stringent demands of real operational needs.Initially focused on healthcare, we are now broadening our reach to assist teams in various sectors that encounter similar operational challenges. With a funding of $5.75M from esteemed investors such as Accel, XYZ, and Afore, our team is committed to excellence across engineering and go-to-market strategies.Your RoleWe are searching for a GTM & Deployment Lead who will take charge of customer engagement from initial outreach through to converting pilot projects into enterprise contracts. This unique role blends sales, implementation, and product development.You will engage directly with customers to finalize deals, execute pilot projects, and leverage the Felicity platform to address their most pressing challenges. Collaborating closely with our founders, engineering team, and clients, you will shape the deployment and development of our solutions.Your ResponsibilitiesInitiate Sales and Customer EngagementLead outreach efforts and engage in initial customer discussions.Analyze customer workflows to discover impactful opportunities.Conduct pilot project scoping and establish clear success metrics.Effectively communicate the value of Felicity in practical terms.Manage Pilot Projects from Start to FinishDesign and execute pilot projects with defined goals and timelines.Convert complex workflows into streamlined automations.Quickly configure and deploy solutions.

Guidepost Montessori in Brooklyn, New York is hiring a Lead Preschool Teacher (Children’s House Guide) to support children ages 3–6 as they grow academically, socially, and emotionally. This position centers on building a welcoming, organized Montessori classroom where curiosity and independence are encouraged every day. Role overview The Lead Preschool Teacher observes each child closely, adapting lessons and guidance to match individual needs. The classroom is prepared with care to promote concentration, independence, and self-confidence. Children are supported as they learn practical skills and develop their sense of self. Key responsibilities Observe children to understand and support their physical, intellectual, and emotional development Prepare and maintain an inviting, organized classroom environment Encourage self-confidence and independence through daily routines and activities Present individualized and small-group lessons in practical life, literacy, math, and other core subjects Build strong, respectful relationships with children and their families Communicate and collaborate with parents to support each child’s progress Lead the classroom with warmth and professionalism Inside the Montessori classroom Children’s House classrooms at Guidepost Montessori are designed for order, beauty, and accessibility. Each space features: Child-sized furniture and open areas for both individual and small-group work Materials for practical life activities such as sweeping, food preparation, and table setting Curriculum that encourages independence in dressing, eating, and self-care Hands-on materials for literacy, math, science, and cultural learning Lead Guides help children develop focus, confidence, and a sense of accomplishment. The classroom is a place where children choose meaningful work, practice new skills, and take pride in mastering them.

ALO Yoga aims to foster mindful movement and support people in enriching their daily lives through yoga. The company’s mission centers on inspiring individuals and creating a positive impact in local communities by blending the energy of the studio with everyday routines. Role overview The Visual Lead is part of the Williamsburg store’s leadership team in Brooklyn, NY. This role works to support store profitability and ensure daily operations run smoothly. Collaboration with the Operations & Visual Manager is central, as is maintaining high standards across the store. What you will do Guide and coach team members to uphold store standards Assign daily tasks and monitor completion Provide feedback to team members to support their growth

At Altana, we are redefining the landscape of global trade through our innovative AI-powered product network. Our mission is to empower governments and businesses, fostering a more resilient and secure global economy while ensuring seamless trade operations.The Opportunity at AltanaJoin our dynamic Engineering team, where you will be instrumental in developing platforms, APIs, services, workflows, and logical architectures that bring our vision to life. Our AI-driven platform is designed to handle vast amounts of data and serve a diverse array of clients. This complex system will challenge and expand your engineering skills in multiple dimensions. You will collaborate closely with our Data Scientists to analyze world-scale datasets, write scalable code that unveils unprecedented insights, and create APIs that fulfill our product vision.

Join our dynamic team at Leep Academy as a Lead Afterschool Counselor. In this vital role, you will oversee and coordinate afterschool programs, ensuring a safe, engaging, and nurturing environment for students. Your leadership will help foster a love for learning while providing support and guidance to both students and fellow counselors.

About Propel At Propel, we are dedicated to revolutionizing the social safety net through innovative technology. Our dedicated team of around 100 individuals, known as Propellers, is committed to a future in which every American possesses the essential tools and resources needed to succeed. Position Overview We are in search of a Product Design Lead for Marketplace who will take charge of enhancing the comprehensive Marketplace product experience at Propel, reporting directly to our VP of Design. In this pivotal role, you will define a clear design strategy and long-term vision for our Marketplace, while actively engaging in the execution of design initiatives as both a leader and contributor. The Marketplace is a vital platform at Propel, serving millions of low-income Americans by facilitating the discovery and access to products and services that can significantly enhance their quality of life. This role will entail close collaboration with senior leaders across Business, Product, Engineering, and Brand to create a Marketplace that is personalized, insightful, and trustworthy, while also achieving measurable objectives in terms of engagement and revenue. Your Responsibilities: Lead the complete Marketplace user experience — from research and strategy to detailed execution — delivering high-quality and accessible product experiences. Establish and advance the design strategy and vision for Marketplace, aligning with cross-functional teams on both short-term and long-term objectives. Create a Marketplace that is personalized and opinionated, enabling users to swiftly navigate to the right offers with clarity and confidence, rather than merely browsing a generic catalog. Design for trust and clarity, ensuring that Marketplace experiences are credible, comprehensible, and attuned to real-world constraints. Collaborate extensively with Product, Engineering, and Data teams to define goals, prioritize the roadmap, run experiments, and iterate based on performance and user feedback. Expand Marketplace into new verticals and categories, including Propel-branded products and services, while maintaining a coherent and consistent user experience. Elevate the standard of design quality through robust design direction, constructive critique, and hands-on involvement in key user flows and experiences. Contribute to the evolution of the Marketplace design team, including identifying skill gaps, supporting recruitment efforts, and establishing a strong operational rhythm for effective execution.

Join our dedicated team as a Third Grade Teaching Lead, where you'll inspire and guide young minds to achieve their fullest potential. In this critical role, you will develop engaging curricula, foster a positive learning environment, and collaborate closely with fellow educators and parents to support student growth.PLEASE NOTE: This is a testing job within Lever's environment and is not open for applications.At Lever, we are redefining the hiring process for top-notch companies like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify. Our innovative hiring software is revolutionizing talent acquisition, and we are proud to be recognized as the #1 workplace in San Francisco and a top employer across the United States. Our people are our greatest asset, and we continue to invest in a culture that prioritizes well-being and professional growth.

Join Glossier as a Key Lead in our vibrant Brooklyn office, where you will play a pivotal role in driving our brand’s growth and enhancing customer experiences. As a Key Lead, you will lead initiatives that align with our mission to empower beauty enthusiasts through innovative products and exceptional service.

Blankstreet seeks a Shift Lead for its Brooklyn café. This position focuses on managing daily operations, supporting a team of baristas, and ensuring that every guest receives consistent, high-quality service. Main responsibilities Supervise and assist baristas during each shift Coordinate tasks to keep the café running efficiently Create a welcoming environment for both customers and staff Maintain company standards for service and product quality What we look for Previous experience leading teams or managing shifts, preferably in a café or retail environment Clear communication and strong organizational skills Interest in coffee and customer service This role is based in Brooklyn, New York.

Agency Development Lead Philo is on the lookout for a passionate and experienced Agency Development Lead to bolster our expanding advertising team. In this role, you will play a crucial part in driving the remarkable growth in our advertising sales, aligning with our innovative programmatic-first sales strategy. Do you possess a background in selling digital video to leading advertisers and agency accounts through both programmatic and direct sales channels? Are you equipped with exceptional interpersonal skills, allowing you to effectively collaborate with a diverse array of clients? As a strategic thinker, can you identify sales opportunities and tailor your pitch to not only meet but exceed your objectives? Do you thrive in a dynamic, fast-paced environment where you can take ownership and initiative? If this resonates with you, we would love to connect! Your Responsibilities: Analyze market needs to create strategies that drive advertising revenue for Philo. Engage with Agencies and Brands in the field, utilizing a consultative approach to generate new business and nurture existing accounts. Manage your portfolio throughout its entire lifecycle, from prospecting and outreach to campaign execution and post-campaign analysis. Collaborate closely with ad operations and technology partners to facilitate campaign bookings and provide timely troubleshooting and reporting. Customize Philo's ad sales materials to meet the needs of specific clients. Maintain an updated database of existing and prospective business across direct and programmatic channels. Respond quickly to RFPs from advertisers and agencies. Work cross-functionally with Philo’s internal teams, including partnerships, ad operations, finance, and legal, to forge innovative advertising partnerships and share best practices. Act as the voice of advertisers within Philo, contributing insights that shape future advertising products. Stay abreast of the latest trends and innovations in CTV advertising. Your Qualifications: A minimum of 10 years of experience in selling TV, CTV, or digital video. Established connections with advertising agencies and brands, particularly with Publicis, Dentsu, and WPP. Familiarity with both direct and programmatic sales frameworks. Highly proactive with a strong drive to achieve personal and organizational objectives. A commitment to delivering top-tier, innovative CTV solutions for brands.

Join Gopuff as a Shift Supervisor for our dynamic Starbucks Operations team in Brooklyn. In this pivotal role, you will report directly to the Site Leader and play a crucial part in ensuring precise order fulfillment and swift delivery to our valued customers. Your leadership will be essential in executing smooth store operations during your scheduled shifts. You will be responsible for deploying baristas effectively and delegating tasks to ensure an outstanding Starbucks Experience for every customer. This position requires you to embody and uphold both Starbucks and Gopuff standards in all your actions and decisions.