About FelicityAt Felicity, we empower business teams by harnessing the power of AI. Our innovative platform transforms chaotic, manual processes into structured, efficient systems, enabling teams to focus on what matters most.Today’s business teams often find themselves entangled in cumbersome workflows across disparate systems. Our solution addresses this gap by providing a no-code editor that allows users to encapsulate intricate business logic and seamlessly integrate with external systems, creating tailored AI agents to enhance their productivity. Our robust workflow engine ensures these processes are executed reliably at scale, meeting the stringent demands of real operational needs.Initially focused on healthcare, we are now broadening our reach to assist teams in various sectors that encounter similar operational challenges. With a funding of $5.75M from esteemed investors such as Accel, XYZ, and Afore, our team is committed to excellence across engineering and go-to-market strategies.Your RoleWe are searching for a GTM & Deployment Lead who will take charge of customer engagement from initial outreach through to converting pilot projects into enterprise contracts. This unique role blends sales, implementation, and product development.You will engage directly with customers to finalize deals, execute pilot projects, and leverage the Felicity platform to address their most pressing challenges. Collaborating closely with our founders, engineering team, and clients, you will shape the deployment and development of our solutions.Your ResponsibilitiesInitiate Sales and Customer EngagementLead outreach efforts and engage in initial customer discussions.Analyze customer workflows to discover impactful opportunities.Conduct pilot project scoping and establish clear success metrics.Effectively communicate the value of Felicity in practical terms.Manage Pilot Projects from Start to FinishDesign and execute pilot projects with defined goals and timelines.Convert complex workflows into streamlined automations.Quickly configure and deploy solutions.

About UsAt Felicity, we empower business teams by integrating AI into their daily workflows.In today’s fast-paced environment, teams often grapple with cumbersome manual processes across disjointed systems—switching between multiple tools, duplicating data, and relying on informal knowledge. Most AI solutions are designed for developers, leaving those who truly understand these processes without effective tools to enhance their workflows.Our innovative platform allows business teams to transform these chaotic processes into structured, reliable systems. Featuring a user-friendly no-code editor, users can encapsulate intricate business logic, connect with external systems, and craft tailored AI agents to support their tasks. A powerful workflow engine ensures these processes run smoothly at scale, maintaining the control and consistency essential for real-world operations.We initially focused on healthcare, where operational challenges are particularly pronounced, but we are now expanding to assist teams across various sectors facing similar complexities.Having secured $5.75M in funding from leading investors such as Accel, XYZ, and Afore, we have assembled an outstanding team in engineering and go-to-market strategies.TechnologyOur real-time no-code editor is integrated within a Chrome extension and powered by advanced synchronization technology using CRDTs, allowing live updates and data consistency across multiple tabs and browsers.We have developed a proprietary execution engine, influenced by Playwright, optimized for performance and capable of executing bulk processes on your local Chrome browser.Our unique Browser Automation Language (BAL) serves as a domain-specific language that simplifies execution instructions, encapsulating common web paradigms.Your RoleAs a Forward Deployed Software Engineer (FDSE), you will engage directly with healthcare clients to identify their critical challenges and develop solutions using the Felicity platform. This role involves immersing yourself with customers to thoroughly understand their essential operations and collaborating with them to refine these processes through our innovative tools. The FDSE position uniquely blends software engineering and customer interaction, offering you the chance to gain in-depth insights into the healthcare industry, collaborate with senior leaders, and create substantial impact for major organizations.Daily ResponsibilitiesYour daily activities will include:Conducting meetings with client teams, both remotely and on-site, to assess their vital processes.Crafting new process architectures together with senior engineering teams.

Role Overview The City of New York is hiring a Caretaker for Brooklyn. This role focuses on supporting the well-being and safety of community members. Caretakers help maintain a welcoming and secure environment for residents and visitors.

The Office of Technology and Innovation (OTI) plays a pivotal role in harnessing technology to create opportunities, enhance public safety, and optimize governmental operations across New York City. From ensuring affordable broadband access to safeguarding against cybersecurity threats and developing digital government services, OTI is leading the charge in how the city serves New Yorkers in the 21st century. To see our initiatives in action, watch our welcome video, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov for more information.At OTI, we provide competitive benefits and an opportunity to engage in projects that impact millions of lives. You'll have the chance to work with cutting-edge technology alongside dedicated professionals who share your passion and commitment to driving positive change through technology.The selected candidate will act as an Incident Coordinator, reporting directly to the IT Service Management Division. This role involves utilizing ITIL Incident Management processes and procedures to mitigate the adverse effects of incidents on business operations.Key Responsibilities:Escalate potential priority 1 (critical) and priority 2 (high) incidents to internal/external agency support teams and senior management for review as necessary;Facilitate communication and coordinate calls between internal/external agency support teams and third-party vendors to resolve IT operational incidents, including managing technical email threads, providing accurate triage updates, securing incident resolution approvals, and generating incident reports;Review all post-incident problem tickets for root cause analysis, risk mitigation, and ensure implementation of permanent solutions;Deliver high-level communications and support the rollout of Releases and Change-related maintenance as required;Assist support teams in escalating and resolving any operational issues promptly after initial Release deployment and Change-related maintenance;Follow up on Problem tickets created from approved priority 1 and priority 2 incidents to ensure root cause has been identified by the assigned Subject Matter Expert, along with a short-term and long-term action plan to prevent recurrence;Serve as backup to the Citywide Service Desk Supervisors team during staffing shortages;Assist in updating and resolving aged incident and request tickets;Oversee day-to-day operational process administration of policies and procedures across all IT service teams;Provide exceptional customer service to support groups, ensuring operational effectiveness, process integrity, and control measures while offering solutions and guidance for implementing and troubleshooting long-term and short-term objectives;Act as backup to the Citywide Service Desk for call handling when needed.

Join the City of New York as a dedicated Staff Nurse, providing exceptional patient care and support in a dynamic healthcare environment. You will work collaboratively with healthcare teams to ensure the highest standards of patient safety and comfort. Your role will involve assessing patient needs, developing individualized care plans, and implementing treatment protocols.

Role Overview The City of New York is hiring a Caretaker J (HA) for Brooklyn. This role focuses on keeping public spaces clean, safe, and in good working order. Caretakers help maintain a welcoming environment for residents and visitors throughout the community. Main Responsibilities Maintain cleanliness of assigned public areas Support the safe and functional use of community spaces Help ensure a positive environment for all who use city facilities

Join the City of New York as a Stock Worker I, where you will play a vital role in our operations. This position involves various responsibilities related to stock management and inventory control, ensuring that our facilities are well-stocked and organized. We are looking for motivated individuals who are eager to start their careers in a dynamic environment.

Join the City of New York as a Full Stack Developer and contribute to innovative projects that make a difference in the community. As a vital member of our development team, you will work on both front-end and back-end solutions, utilizing your skills to create user-friendly applications that enhance the public's experience with city services.

Join the City of New York as a Data Scientist in Brooklyn, where you will leverage data analytics to drive decision-making and improve city services. As a vital member of our team, you'll analyze complex datasets, develop predictive models, and create data visualizations that will inform policy and operational strategies.

The City of New York is seeking a Child Care Registrar to join the Bureau of Childcare in Brooklyn. This position centers on managing the registration process for childcare services across the borough. Main responsibilities Oversee and process registrations for childcare programs in Brooklyn Assist families as they navigate available resources and support options Prioritize children’s welfare throughout the registration process Role focus This role supports families by helping them access childcare services and ensuring their needs are met. The Registrar works to maintain high standards for children’s well-being and safety during every step of registration.

Join the City of New York as a Project Manager Level I within the Department of Homeless Services (DHS), one of the largest organizations dedicated to combating homelessness in New York City. Our mission is to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers in transitioning from shelters to permanent housing. The Facilities & Logistics (F&L) division plays a crucial role in maintaining and repairing city-owned facilities, relying on skilled tradespeople and contractors.As the Project Manager Level I, you will provide vital administrative support to the Executive Director of Facility Maintenance. Your responsibilities will include managing calendars, scheduling meetings, and coordinating communications while ensuring the smooth daily operations of maintenance activities. You will draft internal memos, compile reports, and assist in the preparation of presentations and agency submissions.Your role will also involve supporting inventory management, coordinating with warehouse personnel, and maintaining logs for fleet vehicles. Additionally, you will track contractor presence, assist with invoice processing, and serve as a liaison between various departments. This position is essential for ensuring compliance and documentation accuracy in our maintenance initiatives.

AHRC New York City is currently looking for a dedicated School Aide at the Brooklyn Blue Feather Special Education School located in Sheepshead Bay, Brooklyn.Position Overview:Part-Time/Per-Diem | Monday-FridayWorking Hours: 8:45 A.M. - 2:45 P.M.10-month academic program with a 30-day summer sessionKey Responsibilities:Under the guidance of the Teacher/Behavior Trainer, assist in executing daily lesson plans and support the implementation of Individualized Education Program (IEP) objectives for students.Provide necessary direct care services to students, which may include assistance with toileting, dressing, and feeding, while promoting future independence.Participate in the arrival and dismissal process for students as required.Engage in activities outside the classroom when needed (e.g., playground, field trips, gym); ensure student safety and meet their physical needs.Recognize the nature of each student’s disability and its implications for their learning and performance; familiarize yourself with their IEP goals and any medical alerts or Enhanced Protective Oversight Plans (EPOP).This is a non-benefit position.We are an Equal Opportunity Employer, proudly committed to fostering a diverse workforce without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability status, or any other protected class.Compensation: $19.50 - $20.00 per hour

Join the City of New York as a CERT Lead, where you will play a vital role in ensuring the safety and preparedness of our community. As a CERT Lead, you will lead and coordinate Community Emergency Response Team initiatives, empower volunteers, and foster collaboration with local agencies.

Join Our Mission at CredalAt Credal, we leverage cutting-edge AI technology to empower those who are dedicated to creating a brighter future. We focus on enhancing the complex operations of significant institutions while integrating security and governance in every facet of our offerings. Our esteemed clients include the U.S. Department of Health and Human Services, MongoDB, Comcast NBC Universal, Lattice, Wise (formerly TransferWise), Checkr, and incident.io, among others.Having successfully raised over $10 million, we are well-positioned for growth. You will be part of a team of Thoughtful Doers™ hailing from renowned companies such as Palantir, Cruise, Meta, Uber, and Google. Our workspace is in-person at our spacious NYC office, where we provide meals to our team.Your Responsibilities:Be the trusted partner for our customers when they need assistance, actively engaging with them through Slack and in-person meetings.Develop Proofs of Concept (POCs) to facilitate deals and enhance time-to-value.Lead design partnerships with end-users to influence the product roadmap.Gain a comprehensive understanding of each customer's specific use case and business goals, advocating for them internally.Define and refine the playbooks, processes, and tools that enable us to scale successful initiatives.Manage the onboarding experience, ensuring high-quality documentation and addressing user friction points.Your Profile:You may be a perfect fit if you are a customer-centric problem solver who thrives at the intersection of technology and enterprise trust. Here’s who you are:Motivated to join our mission of delivering advanced intelligence to vital sectors such as healthcare, government, and financial infrastructure.Empathetic and customer-oriented, you actively listen and represent their interests within Credal.A skilled communicator, capable of articulating your message effectively to a CISO, platform engineer, or procurement team.Self-driven with a high ownership mentality, taking initiative to move projects from ambiguous beginnings to clear conclusions.Possessing commercial instincts, you understand what retains customers, drives expansion, and cultivates advocacy, centering your work around these insights.Thrives in a fast-paced environment focused on innovation.

Role Overview The City of New York is hiring a Lead GIS Analyst based in Brooklyn. This position guides the development and execution of Geographic Information System (GIS) projects that advance city initiatives. The Lead GIS Analyst collaborates with multiple city departments, analyzes geospatial data, produces detailed maps, and delivers insights to inform decisions across the organization.

Join the City of New York as a Lead Unix/Linux Systems Engineer, where you will play a pivotal role in managing and optimizing our Unix/Linux environments. You will collaborate with cross-functional teams to implement robust solutions that enhance system performance and security. Be part of a dynamic organization that values innovation and excellence.

Join the City of New York as a Senior VoIP Operations Engineer to play a pivotal role in managing and optimizing our VoIP systems. In this position, you will ensure the reliability and efficiency of our telecommunication services, contributing to the overall effectiveness of city operations.The ideal candidate will have a robust technical background in VoIP technologies, be adept at troubleshooting complex issues, and possess excellent communication skills to liaise with various departments. You will work closely with IT teams to implement solutions that enhance our communication infrastructure.

Join Our MissionAt Credal, we are on a mission to leverage cutting-edge AI technology to empower individuals and organizations in creating a brighter future.We specialize in optimizing complex operations for influential institutions, embedding security and governance throughout our offerings. Our esteemed clientele includes the U.S. Department of Health and Human Services, MongoDB, Comcast NBC Universal, Lattice, Wise (TransferWise), Checkr, and incident.io, among others.Having successfully raised over $10 million in funding, we are poised for remarkable growth. By joining us, you will become part of a team of Thoughtful Doers™ from renowned companies including Palantir, Cruise, Meta, Uber, and Google. Our team operates on-site from our spacious office in NYC, where meals are provided.Your RoleWe are seeking a founding Go-To-Market Deployment Strategist to take charge of and enhance our customer success initiatives. Key responsibilities include:Lead the entire customer success journey: nurturing client relationships, crafting playbooks & processes (e.g., onboarding, training, enablement, renewals, expansions), and developing metrics to measure product impact & engagement, all while scaling as we rapidly grow our customer base.Collaborate closely with existing customers and our engineering & Go-To-Market teams to gather product feedback, address support issues, and systematically track adoption & retention based on data analysis.Cultivate a profound understanding of our customers’ use cases and business objectives to ensure our products deliver maximum value for their most complex and critical workflows.Influence our product roadmap by being the foremost advocate for our customers: identifying, synthesizing, and proactively sharing trends from feedback across our entire customer base.You will work alongside a team of Thoughtful Doers™ with backgrounds from esteemed organizations such as Palantir, Google, Meta, Uber, Cruise, and Goldman Sachs.About YouYou may be an ideal candidate if you are an empathetic, mission-driven problem-solver with outstanding communication skills. Here’s who you are:Passionate about our mission to bring Frontier Intelligence to vital sectors that impact human welfare, such as healthcare, government, and financial infrastructure.Customer-focused and empathetic: you are a listener who genuinely cares about understanding customers’ needs, challenges, and aspirations, becoming their strong advocate.Strong analytical skills paired with a data-driven approach to decision-making.

Role SummaryAs the Onboarding Team Lead at Topline-Pro, you will play a pivotal role in enhancing our customer journey by ensuring a seamless transition from sales to value. This highly visible position acts as a bridge between our Sales and Customer Success teams, focusing on expediting customer setup, service enrollment, and achieving operational excellence in onboarding.In this leadership role, you will guide a dedicated team within a structured, metrics-driven environment. Your primary responsibilities will include managing enrollment conversions, tracking onboarding efficiency, and fostering early customer success. The objective is straightforward: get customers live swiftly, set clear expectations, and build momentum from the very first day.To establish operational credibility, your initial three months will involve hands-on involvement as an individual contributor. You will execute enrollments, directly engage with customers, and gain firsthand knowledge of our systems and integrations before fully transitioning into your leadership role.

Join Sandstone as a GTM Operations EngineerAt Sandstone, we are on a mission to innovate and streamline the systems that drive our sales processes. We are seeking a talented GTM Operations Engineer who will play a crucial role in enhancing our pipeline management, opportunity workflows, deal acceleration, and seamless post-sale handoffs. You will collaborate closely with our go-to-market leaders to translate ambitious goals into efficient, scalable systems. Your expertise will help identify gaps, address edge cases, and ensure our entire funnel—from the initial customer meeting to renewal—operates with efficiency and intelligence.Your ResponsibilitiesDevelop and maintain the systems that support our opportunity management, sales transitions, forecasting, and post-sale workflows.Design AI-driven automations that highlight next-best actions, initiate timely follow-ups, and enhance deal velocity.Integrate GTM tools into a unified stack, continuously evolving it as we scale.Collaborate closely with Sales and Customer teams to convert business requirements into effective technical solutions.Strike a balance between long-term scalability and immediate responsiveness; as we experience rapid growth, we need systems that can adapt swiftly.