Technical Writer/Editor | Professional and Administrative Support Services

We are seeking a Technical Writer/Editor to join our team at Prosidian Consulting. In this role, you will be responsible for creating and editing high-quality documentation that effectively communicates complex technical information to a variety of audiences. You will collaborate closely with subject matter experts to ensure accuracy and clarity in all written materials.Your expertise will contribute to the development of user manuals, technical guides, and other documentation. If you have a passion for translating technical concepts into clear, concise content, we want to hear from you!

We are seeking a detail-oriented Administrative Specialist to join our dynamic team at Prosidian Consulting. In this critical role, you will provide comprehensive administrative and professional support services, ensuring the smooth operation of our office and enabling our team to deliver exceptional results for our clients.Your responsibilities will include managing schedules, coordinating meetings, and assisting with project management tasks. You will be the backbone of our administrative functions, playing a key role in facilitating communication and collaboration across various departments.

Prosidian Consulting is seeking a knowledgeable Subject Matter Expert to provide professional and administrative support services. This role is ideal for candidates who excel in delivering high-quality services and have a deep understanding of relevant practices and regulations.

Join our dynamic team at Prosidian Consulting as a Project Manager in the realm of Professional and Administrative Support Services. We are seeking a results-driven leader who can oversee and direct various projects, ensuring they are completed within the stipulated timelines and budgets. You will collaborate with cross-functional teams, manage stakeholder communications, and implement best practices to optimize project outcomes.

Join our dynamic team at Prosidian Consulting as a Program Manager in the Professional and Administrative Support Services sector. In this vital role, you will oversee program execution and ensure that projects align with our strategic objectives. Your leadership will be crucial in driving efficiencies and fostering collaboration across teams. This position offers an exciting opportunity to contribute to impactful initiatives while working in a supportive environment.

Prosidian Consulting is seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative support to our executive team. This role is pivotal in ensuring smooth operations and effective communication within the organization. The ideal candidate will be adept at managing multiple tasks, prioritizing effectively, and maintaining a high level of professionalism.Key responsibilities include managing schedules, coordinating meetings, preparing reports, and handling correspondence. The Executive Assistant will also assist in project management and contribute to strategic initiatives, ensuring that our executives can focus on leadership and decision-making.

Join CGS Federal as a Senior Technical Writer, where your expertise will be pivotal in supporting a significant initiative for a Federal agency.As a full-time, experienced member of our Technology Support Department, you will engage with diverse projects in the IT sector, drafting and developing comprehensive technical documentation.At CGS, we unite talented, innovative individuals to tackle the government's most pressing challenges using advanced technology. We value collaboration and proactive problem-solving, providing a supportive environment where our employees can thrive and grow professionally.

At RelayFi, we empower self-made entrepreneurs with a cutting-edge digital banking platform that transforms financial management into a source of clarity, confidence, and control. Our mission is to eliminate financial uncertainty, providing business owners with the insights they need to convert hard work into enduring success.We are seeking a Senior Technical Writer to join our dynamic Product Marketing team. In this role, you will collaborate closely with marketing, product development, and design to curate the in-product voice, ensuring that the customer experience is both clear and consistent, in line with our core messaging and positioning. Your contributions will have a direct impact on how customers perceive, adopt, and derive value from RelayFi’s innovative products.This position is perfect for a strategic, customer-focused technical writer who thrives on making a meaningful impact. You will work intimately with Product Design to refine in-product experiences, partner with Product Marketing to translate value propositions into user-friendly language, and engage directly with customers to ensure our product resonates with their needs. Your primary objective will be to streamline onboarding, enhance user engagement, and foster product utilization through exceptional communication.Initially, you will conduct an audit and refine existing copy across our product offerings, establishing a cohesive, scalable voice for RelayFi's in-product communications. Over time, you will formulate standards, frameworks, and processes that elevate clarity, promote adoption, and facilitate multi-product growth.Applicants must reside in the Greater Boston Area.

TL;DR - We are seeking an Enterprise Technical Support Engineer to provide exceptional, personalized support to our most significant clients. You will tackle intricate product and identity challenges, collaborate directly with enterprise teams, and translate real-world feedback into enhanced playbooks and product advancements.Why Choose Lovable?Lovable empowers individuals and teams of all sizes to develop software using any programming language. From solo entrepreneurs to Fortune 100 enterprises, millions rely on Lovable to swiftly transform raw concepts into tangible products. As we lead a transformative shift in software development, you will have a unique opportunity to revolutionize the digital landscape. With over 2 million users across more than 200 countries, Lovable is enabling innovation, automating tasks, and bringing ideas to fruition. And we are just at the beginning of this journey.Our compact, highly talented team is establishing a company that will define this generation from our base in Stockholm. We value ownership, rapid execution, and collaboration with humility. We seek individuals who are deeply passionate, deliver results quickly, and are eager to make a significant impact.Key ResponsibilitiesDeliver personalized support — diagnose and resolve complex customer issues related to design systems, connectors, authentication, and project publishing.Foster relationships with enterprise teams — serve as the trusted technical advisor for administrators, product leaders, and AI advocates utilizing Lovable for extensive user bases.Advocate for our customers — replicate issues, perform initial triage, document clear bug reports, and prioritize resolutions that quickly address customer needs.Conduct troubleshooting across the tech stack — from SSO/SAML/SCIM to REST APIs and integrations.Establish repeatability — compile solutions, identify patterns, and document insights in internal runbooks, transforming them into customer-facing resources, guidelines, and best practices.Uphold our service level agreements — respond to urgent incidents and participate in an on-call rotation to assist customers outside standard hours.Track key metrics — report on essential Product and Support operations metrics (time to first response, time to resolution, deflection, root-cause analysis).Your Qualifications3-5+ years in a customer-facing technical role (technical support, technical account management, solution engineering).Proficiency in troubleshooting complex technical issues across various platforms and systems.Strong communication skills to effectively convey technical concepts to non-technical stakeholders.Experience with API integrations and enterprise software solutions.

Aether Aerospace is hiring a Technical Training Administrator II for its Boston, MA location. This full-time, permanent role offers a hybrid or remote work arrangement and is available for an immediate start. Aether Aerospace combines the capabilities of JHNA, CTSi, and EXPANSIA to provide technology-enabled services and advanced manufacturing for U.S. Department of Defense and national security programs. Backed by Falfurrias Management Partners, the company supports Army, Navy, Air Force, and Space Force projects with a focus on digital engineering, systems integration, and specialized manufacturing. What you will do Design, coordinate, and deliver technical training programs for internal staff and clients. Oversee training initiatives to ensure alignment with technical standards and evolving business needs. Collaborate with technical teams to assess new tools, systems, and processes, then convert these into effective learning experiences. Manage logistics such as scheduling and classroom setup to support smooth delivery of training programs. Provide technical and operational support throughout the training process. Keep training data and documentation current, and manage relationships with vendors. Address moderately complex technical and training-related issues with general supervision. Position details Full-time, permanent employment Hybrid/remote arrangement based in Boston, MA Immediate start date

As a Professional Services Consultant at Nexthink, you will play a vital role in delivering exceptional services to our clients. Your expertise in technical solutions and client engagement will help organizations enhance their digital experience management. You will collaborate closely with teams to develop strategies that drive success and ensure our clients harness the full potential of our products.

Join our dynamic team at Collabera as an Attorney Editor in Boston, Massachusetts. In this role, you will be responsible for reviewing and editing legal documents, ensuring accuracy and compliance with applicable laws. You will collaborate with legal professionals to produce high-quality content while maintaining attention to detail and meeting strict deadlines.

Join Prosidian Consulting as an Auditor in our Boston office, where you will play a crucial role in providing expert financial assessments and ensuring compliance with regulatory standards. You will work closely with a dedicated team, utilizing your analytical skills to support our clients in achieving their financial goals.

Walker Sands is proud to be an equal opportunity employer, and we strongly encourage individuals from diverse backgrounds, including people of color, LGBTQ+ individuals, veterans, parents, and persons with disabilities to apply.In your application, please feel free to include your pronouns (e.g., she/her/hers, he/him/his, they/them/theirs).If you require reasonable accommodations during the application or interview process, please let us know.We are currently seeking a talented Senior Writer to enhance the narrative of our clients, positioning them as leaders within their industries.This senior-level role is client-facing and requires a writer with exceptional editorial instincts, a distinct perspective, and a proven track record in crafting executive and brand thought leadership content. You will collaborate closely with our content, PR, and strategy teams to produce B2B content that enhances authority, increases visibility, and aligns with broader marketing and communication objectives.In this role, you will define and deliver high-impact B2B content for thought leadership initiatives while also contributing to various content projects, working with clients and teams to transform complex concepts into engaging narratives that resonate with targeted audiences.Key ResponsibilitiesDrive Executive & Brand Thought LeadershipRefine and implement Walker Sands’ strategy for executive and brand thought leadership across various accounts.Position clients as credible and distinctive voices in their respective sectors.Collaborate with PR, strategy, and account teams to align thought leadership with media, speaking, and branding opportunities.Identify relevant topics and narratives that connect client expertise with industry trends and discussions.Create High-Impact B2B Content Across FormatsWrite and edit diverse content types, including thought leadership pieces (bylines, LinkedIn posts, keynote materials, expert commentary), blogs, ebooks, data reports, white papers, campaign materials, and other marketing content.Contribute to integrated content strategies that bolster brand awareness, engagement, and demand generation.Work directly with executives and subject matter experts to capture their voice and insights, while collaborating with internal teams to create content aligned with campaign objectives.Translate intricate or technical concepts into accessible language.

Teamwork makes the stream work. Roku is revolutionizing the way the world experiences televisionAs the leading TV streaming platform in the U.S., Canada, and Mexico, Roku aims to power every television globally. We pioneered streaming to the TV and are committed to being the platform that unites the entire TV ecosystem. We connect viewers to their favorite content, empower content creators to grow their audiences, and provide advertisers with innovative tools to engage effectively.From day one at Roku, your contributions will be valued. Join us in our fast-paced public company environment, where every team member plays a crucial role. This opportunity allows you to make a difference for millions of TV streamers worldwide while gaining invaluable experience in various fields. About the TeamOur IT team consists of 18 talented technicians located globally, all dedicated to excellence, innovation, and collaborative problem-solving. We operate cohesively across time zones, ensuring we provide continuous support. Each member contributes unique regional insights and technical skills, enhancing our problem-solving capabilities across a range of IT services, from infrastructure management to cloud solutions.About the RoleWe are seeking a Senior Technical Support Engineer to deliver enterprise-level support to our internal teams. In this position, you will diagnose and resolve software, hardware, and network issues across multiple platforms. You will perform root-cause analysis and guide employees through the resolution process, triage incoming requests, maintain service level agreements (SLAs), and escalate complex incidents to engineering while ensuring clear and timely communication. Your responsibilities will include documenting solutions, creating knowledge base articles, and recommending process improvements to minimize recurring issues. Participation in on-call rotations, monitoring system health, and proactively addressing issues are also key aspects of this role. Strong problem-solving abilities, empathy for stakeholders, and familiarity with ticketing systems, remote support tools, and enterprise applications are essential.For Massachusetts Only - The estimated annual salary for this position is between $89,000 - $99,000.

Join Olema in Boston as a Lead Senior Medical Writer, where you will play a pivotal role in crafting high-quality scientific content. Your expertise will contribute to the development of innovative therapies, enhancing patient lives through well-communicated medical information.

Prosidian Consulting is seeking a detail-oriented and proactive Staff Accountant to join our dynamic team in Boston. In this role, you will be responsible for handling various accounting tasks, including managing financial records, preparing reports, and ensuring compliance with applicable regulations. Your analytical skills and attention to detail will be crucial in maintaining accurate financial records and supporting our clients' needs.

Join our dynamic team as a Procurement Specialist where you will play a crucial role in managing and optimizing procurement processes within the Professional and Administrative Support Services sector. Your expertise will directly contribute to the efficiency and effectiveness of our operations, ensuring we meet our clients' needs with the highest standards.

Role Overview Berkshire Group LLC is hiring a Family Office Administrator for its Boston headquarters. This role focuses on managing daily operations and handling a range of administrative tasks to keep the family office running smoothly. The position works directly with family members and professional advisors, requiring strong organizational skills and careful attention to detail. Discretion and confidentiality are essential in all aspects of this work.

E-Discovery Application Administrator IIEmployment Type: Full-Time, ExperiencedDepartment: Legal Services CGS Federal is actively seeking a highly skilled and dedicated E-Discovery Application Administrator II to join our team in supporting a prominent federal agency. This full-time role involves providing comprehensive IT legal support services through various programs. As a seasoned programmer, you will take the lead in developing, modifying, and maintaining intricate programs that facilitate litigation support applications, including databases, management systems, and analytical tools. At CGS Federal, we unite passionate, talented, and innovative individuals to tackle the government’s most pressing challenges with state-of-the-art technology. We are looking for candidates who are eager to advance government innovation, value teamwork, and possess the foresight to anticipate the needs of others. Our work environment fosters support for our employees, encouraging professional development through diverse learning opportunities.