Senior Technical Program Manager I - Adoption and Enablement

Become a Force for Good at Axon.At Axon, we are dedicated to our mission of Protecting Life. We are innovators, addressing society's most pressing safety and justice challenges through our advanced ecosystem of devices and cloud-based software. Our collaborative culture emphasizes open communication and respect, valuing diverse perspectives from our customers, communities, and colleagues.Life at Axon is dynamic, demanding, and impactful. Here, you will own your projects and instigate meaningful change, continually evolving while working towards a mission that matters in an environment where you can truly make a difference. Your ImpactAxon is in search of a driven and experienced Program Manager in Adoption & Enablement to spearhead internal enablement and customer adoption throughout the Fusus lifecycle. This role focuses on delivering training, developing curriculum, ensuring quality, and providing support post-deployment.This position marries program ownership with hands-on instruction, equipping both internal Axon teams and external law enforcement customers with the skills needed to effectively adopt Fusus workflows. Success hinges on your ability to teach platform functionality alongside the technical principles that facilitate successful deployments, translating real-world operational scenarios into scalable training experiences.The ideal candidate will be a strong cross-functional collaborator with an operational grasp of Axon Fusus, exceptional facilitation skills, and the capacity to independently conduct training and enablement sessions. This role is vital in ensuring customers transition seamlessly from deployment to ongoing support while maximizing product usage, operational readiness, and achieving long-term objectives.What You’ll DoLocation: Based in Axon hub sites across the United States (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas)Travel: Approximately 50%Reports to: Sr. Director, RTO SaaS Delivery

Join Formlabs as a Senior Technical Program Manager, where you will lead and coordinate technical projects that drive innovation and efficiency.In this role, you will work closely with cross-functional teams to ensure that projects are delivered on time and meet high-quality standards. Your expertise in program management and technical understanding will be essential in navigating complex challenges and ensuring alignment across multiple stakeholders.

Join Contentful as a Senior Technical Enablement Architect where you will play a pivotal role in empowering teams to harness the full potential of our platform. You will work closely with cross-functional teams to design and implement strategies that drive technical enablement and support customer success. This is an opportunity for you to leverage your expertise in technology and architecture to enhance our clients' experiences.

At Compass, we are dedicated to helping individuals discover their ideal place in the world. Since our inception in 2012, we have been transforming the real estate landscape with our comprehensive platform that enables residential real estate agents to provide unparalleled service to both sellers and buyers.As a Senior Technical Program Manager in Enterprise Technology, you will lead pivotal initiatives throughout Compass. Your responsibilities will encompass a broad spectrum of projects, from implementing advanced technical enhancements to managing third-party SaaS integration and standardizing operational processes and metrics. Your focus will be on optimizing execution, enhancing efficiency, and ensuring consistency while resolving dependencies, assessing technical risks, tracking progress, and communicating effectively with executive stakeholders.Key Responsibilities:Steer high-impact initiatives focused on developing new products and platforms for Compass.Oversee the complete life cycle of key programs, coordinating functional plans, liaising with stakeholders, and resolving issues to ensure minimal disruption to daily operations.Manage relationships and configurations with third-party software to ensure scalability and efficiency of our systems.Collaborate closely with product, design, engineering, and operations leadership while keeping executive management informed on progress and risks.Drive strategic planning and execution of significant programs within product development teams, working alongside infrastructure and cross-functional groups across the organization.Plan, manage, and deliver multiple technical programs across various organizations and locations, including mergers and acquisitions initiatives.Contribute significantly to the agile practices at Compass and participate in high-level planning on both quarterly and annual bases.Promote operational excellence and continuous process improvements throughout the organization.Utilize data and metrics to create clarity and drive decision-making through well-crafted narratives for both executives and teams.Develop Standard Operating Procedures (SOPs) to standardize and scale technical operations for ongoing improvement.

Join our dynamic team at Datadog as a Senior Technical Program Manager, where you will spearhead the evolution of our Knowledge Systems program within the Technical Solutions (TS) organization. Our TS team consists of over 1,000 customer-facing technical experts, including Sales Engineers, Technical Account Managers, Support Engineers, and Solution Architects, dedicated to enhancing customer experiences and facilitating product adoption.In this pivotal role, you will amplify the effectiveness of our TS organization by managing a technical Knowledge Systems program that integrates cutting-edge AI technologies to streamline information capture, enhance accessibility, and ensure that knowledge remains a valuable resource for delivering exceptional customer experiences and fostering continuous innovation.

About CommercetoolsAt commercetools, innovation is rooted in a strong foundation built on our exceptional product and talented people. Our team comprises builders, explorers, doers, creators, and problem-solvers who have not only revolutionized commerce architecture but also fostered a culture of experimentation and creativity. Together, we are the driving force behind the next era of commerce for our clients. From AI-driven solutions that empower enterprises to make informed decisions, to connecting digital and physical shopping experiences, we enable ambitious companies to innovate, scale, and thrive without limitations. Here, the best ideas prevail, and you will have the tools, trust, and flexibility to shape the future of commerce and your own career. Your ImpactWe are in search of a dynamic and experienced Senior Sales Enablement Manager to become a vital member of our Global Go-To-Market (GTM) Enablement team. This high-impact position plays a crucial role in enhancing the performance of our sales organization and reaching key business objectives. As the primary enablement partner for our global Business Development and Account Executive teams, you will provide them with the necessary skills, tools, processes, and content to excel in enterprise deals. Collaborating with cross-functional partners, including Sales Managers, Solutions Consulting, Product Marketing, and Revenue Operations, you will help fortify our outbound sales capabilities and transition from a technical selling approach to a value-based selling strategy. This role encompasses both program management and hands-on enablement, and we seek someone who can effectively translate business needs into impactful enablement strategies, overseeing the entire programming lifecycle from development to delivery.If you possess strategic thinking skills and are passionate about fostering sales excellence in a fast-paced, iterative environment, this role may be the perfect match for you.

Join Formlabs as a Technical Program Manager and be at the forefront of innovation in the 3D printing industry. In this pivotal role, you will lead cross-functional teams to drive the successful execution of technical programs, ensuring alignment with our strategic goals. Your expertise in project management and technical understanding will be key as you navigate complex challenges and deliver exceptional results.

Join Klaviyo as an Engineering Enablement Program Manager to empower our engineering teams and enhance their productivity. In this dynamic role, you will spearhead initiatives that streamline processes, promote best practices, and foster a culture of continuous improvement. You will work closely with cross-functional teams to identify challenges and implement solutions that drive efficiency and innovation.

Whoop is seeking a Senior Technical Program Manager to focus on Health Machine Learning in Boston, MA. This position leads cross-functional teams working on machine learning solutions designed to improve health outcomes. Role overview This role manages the development and rollout of health-focused machine learning projects. The Senior Technical Program Manager coordinates efforts across engineering, product, and data science, ensuring projects align with company strategy and timelines. What you will do Guide teams in building and deploying machine learning technologies for health applications Shape and maintain product roadmaps, keeping them aligned with strategic objectives Promote collaboration and high standards across all project phases Requirements Experience leading technical programs, ideally in machine learning or health technology Strong ability to coordinate across multiple teams and disciplines Background in managing product development cycles from concept to launch

At Morgan & Morgan, we are dedicated to making a difference. For countless Americans, we serve as their last line of defense against insurance companies, major corporations, and defective products. Our team, which includes attorneys in all 50 states, client support staff, creative marketing professionals, and operations teams, all play vital roles in championing consumer rights. United by a singular mission, our over 6,000 employees strive 'For the People.'SummaryWe are excited to announce that our Operations Team is expanding! We seek an Enablement Manager to support all case operations within our legal teams. The ideal candidate will collaborate with leadership to provide training, management, and enhance productivity for our case staff across various regions, directly contributing to the optimization of business operations.Responsibilities• Oversee and nurture litigation staff across multiple markets, aligning their performance with team objectives and broader business goals.• Monitor compliance among case staff while fostering a positive work environment.• Implement operational goals for case staff and assess performance in real-time using KPIs and dashboards.• Address and resolve challenges faced by case staff by coordinating support from other departments (e.g., Learning & Development, IT, HR).• Conduct audits of case files to ensure efficiency and timely metric achievement by employees.• Develop and execute additional auditing processes for performance evaluations.• Analyze metrics to proactively identify areas for case staff improvement.• Facilitate training sessions for case staff in collaboration with the internal Learning and Development Team.• Guide case staff in proactive negotiation of claims towards settlements.• Contribute to team strategic initiatives and assist in establishing shared standards and processes.• Communicate the firm’s goals and vision to staff effectively.• Onboard new hires and facilitate shadowing with existing litigation staff.• Cultivate relationships with case staff and attorneys across all regions.

Engineering Manager, User Adoption & Value RealizationAcuityMD is an innovative software and data platform dedicated to accelerating the accessibility of medical technologies. Our mission is to empower MedTech companies with insights into product usage, customer variability, and the identification of opportunities for physicians to enhance patient care. With approximately 6,000 new medical devices approved by the FDA each year, our solutions enable MedTech firms to effectively connect these advancements with healthcare providers, thereby improving patient outcomes with cutting-edge technology. Backed by leading investors such as Benchmark, Redpoint, ICONIQ Growth, and Ajax Health, we are a rapidly growing SaaS organization.We are seeking a highly technical and empathetic Engineering Manager to spearhead our Adoption and Value Realization team. This role is pivotal in driving significant user engagement with our current product features and ensuring that customers derive clear and measurable value from AcuityMD. As the inaugural manager of this newly established team, you will play a key role in guiding technical investments, achieving product success, expanding the team, and mentoring engineers. You will also collaborate closely with the engineering leadership team to influence the culture, processes, and technical strategies across the engineering department.We are looking for a world-class technical thinker and inspiring leader for this impactful position. We believe that the intricacies of software development matter greatly, and that managers who lead from the front, with a deep understanding of their team's mission, product, and its connection to our broader company strategy, truly flourish in our environment.Team MissionThe Adoption and Value Realization Team is dedicated to fostering robust engagement across our existing customer base. Our objective is to ensure that every AcuityMD user experiences the benefits and enhanced commercial outcomes of our platform on a weekly basis, thereby encouraging consistent usage among our paid subscribers and deepening engagement with our most influential workflows.This team is responsible for developing the systems and experiences that link product value to user behavior, including email notifications, push notifications, SMS alerts, marketing enablement tools, value storytelling, and our engagement dashboard. We establish feedback loops, activation surfaces, and insight tools that transform product capabilities into tangible customer outcomes.ResponsibilitiesCollaborate with various teams across the organization to deliver product experiences that lead to measurable increases in engagement and value realization, fostering strong cross-functional partnerships.Work closely with Product Management to define, instrument, and refine engagement funnels and feedback mechanisms.Create systems that facilitate intelligent notifications, deliver high-impact insights to users, and support...

At WHOOP, we're dedicated to transforming the landscape of human performance. Our innovative platform empowers individuals to optimize their potential through a profound understanding of their physiological data and daily activities.As a pivotal Capital Expenditure Program Manager within our Technical Program Management (TPM) team, you will be instrumental in enhancing our global manufacturing capabilities by converting capital investments into impactful production infrastructure. Your leadership will guide capital planning and execution throughout the entire product lifecycle. Collaborating closely with engineering, operations, and finance, you will ensure the provision of cutting-edge equipment, refined processes, and operational readiness essential for both new product introductions (NPI) and continuous improvement (CI) initiatives. This is a dynamic role for a strategic leader who excels at the intersection of product development and manufacturing operations, with a proven ability to manage risks, align diverse stakeholders, and drive rapid execution in a fast-paced environment.

About Merlin Labs: Merlin Labs is an innovative aerospace startup focused on revolutionizing aviation through the development of a non-human pilot. Our mission is to enhance both crewed and uncrewed flight capabilities. Supported by some of the most prestigious investors in the industry, we are committed to scaling our technologies alongside our customers to address significant challenges in aviation using autonomy.About You: You are a dedicated builder who excels at the crossroads of technology, execution, and meaningful impact. As a Technical Program Manager at Merlin Labs, you will be pivotal in realizing our autonomy technology—bringing the Merlin Pilot into operational service on military aircraft and leading ambitious aerospace programs.Working closely with our dynamic autonomy and flight systems teams, you will collaborate with engineers, business stakeholders, and customer teams to ensure technical progress and cross-functional alignment. You possess technical fluency, a structured approach to problem-solving, and the ability to clarify complex issues. You thrive on tackling difficult challenges, embrace uncertainty, and are relentless in achieving results.This role is central to Merlin's mission and marks a critical phase in our growth. You will manage a diverse portfolio that includes internally funded R&D initiatives and customer programs. Above all, you are passionate about our mission: accelerating autonomy, supporting our warfighters, and redefining aviation possibilities.Join us in building the future of flight—let's make it a reality, one milestone at a time.

About SimpliSafeAt SimpliSafe, we are dedicated to revolutionizing home security. Our mission is to ensure the safety of every home, and we highly value the careers of our team members. Our workplace fosters a culture of collaboration and innovation, where individuals are encouraged to tackle challenges head-on and make a significant impact. We don’t just want you to work here; we want you to flourish and develop your career with us.We embrace a hybrid work model that allows our teams to balance time between the office and home. Typically, we ask our team to collaborate in our state-of-the-art office on two core days—usually Tuesday, Wednesday, or Thursday—while enjoying the flexibility to choose their work location for the rest of the week. This model provides the best of both worlds, maximizing productivity and work-life balance.Why Join Us?Our continuous growth necessitates the addition of talented, intelligent, and humble individuals who align with our values. Together, we aim to disrupt the home security industry and fulfill our mission of protecting every home.Your RoleWe are seeking a Principal Technical Program Manager to enhance our Engineering team's capabilities in delivering customer-centric product features and improvements. As the fastest-growing home security provider in the U.S., we are competing against established giants like ADT and tech behemoths such as Amazon and Google. To succeed in the expanding IoT home automation security market, we must learn rapidly, collaborate effectively, and innovate creatively. Our engineering team is proud to manage the entire 'full stack', from designing and building hardware circuit boards to coding user interfaces for our mobile applications.At SimpliSafe, we champion a ‘no-ego’, collaborative culture, earning recognition as a 'Top Place to Work' in 2021 by the Boston Business Journal. We strive to solve complex challenges in the home security and IoT sectors while continually evolving to provide our employees with the best possible work experience. If SimpliSafe resonates with you, we would love to connect!In this position, you will collaborate closely with engineering leadership to drive process improvements within the engineering department while ensuring alignment with company goals and facilitating communication with the Executive Team and Board of Directors.

Who is Tenable?Tenable® is a pioneering company in Exposure Management, trusted by over 44,000 organizations globally to comprehend and mitigate cyber risk. Our dedicated workforce supports 65% of the Fortune 500, 45% of the Global 2000, and numerous large government agencies. Join us on our exciting journey!What makes Tenable a fantastic workplace?When you ask our team members, they'll say, "Our people!" We collaborate to develop and innovate top-notch cybersecurity solutions while fostering a culture of inclusivity, respect, and excellence. As part of our #OneTenable team, you'll work alongside some of the most skilled and passionate professionals in the industry, equipped with the support and resources necessary to make a significant impact. Together, we achieve results that surpass expectations!Your Role:The Senior Marketing Program Manager will take charge of designing, executing, and analyzing marketing programs across designated product segments and business lines. This role serves as a bridge between raw marketing efforts and tangible business results by interpreting data to craft compelling narratives for leadership. You'll go beyond managing program logistics to develop scalable frameworks for measurement and reporting, ensuring every initiative is data-driven and informs global go-to-market (GTM) strategies.Your Opportunity:Lead the design and implementation of marketing programs that align with company go-to-market strategies, pipeline, and revenue targets; apply adaptable frameworks to foster scalable outcomes.Collaborate with Product Marketing Management (PMM) to translate product market strategies into actionable programs, ensuring messaging and assets are optimized for conversion based on performance data.Work proactively with Marketing Operations and Demand Generation teams to integrate data-informed perspectives into GTM plans and program specifications.Contribute to annual and quarterly planning by prioritizing programs in alignment with business strategy, pipeline objectives, and customer outcomes.Enhance collaboration with stakeholders through structured engagement models that minimize churn and maximize accountability.Drive continuous process improvements by proactively identifying and resolving operational bottlenecks based on performance data.Serve as a subject matter expert to review and shape marketing initiatives.

About Merlin Labs: Merlin Labs is an innovative aerospace startup, backed by prominent venture capital, dedicated to developing autonomous pilot systems that facilitate both crewed and uncrewed flight operations. With support from leading global investors, we are collaborating with our clients to harness autonomy today and tackle some of the most significant challenges in aviation.About You: As a Senior Program Manager at Merlin Labs, you will be a strategic leader with extensive program management expertise, focused on driving mission-critical outcomes. You will oversee a suite of impactful customer-oriented defense and autonomy programs, guiding them from initial capture through to successful deployment and operational integration.Your unique combination of technical proficiency, stakeholder engagement, and operational discipline makes you an invaluable asset in fast-paced environments characterized by ambiguity and the need for swift execution. You excel at deeply understanding military operator requirements, converting them into actionable technical and programmatic priorities, and leading teams to achieve meaningful results. If you are passionate about influencing the future of aviation while fostering lasting customer partnerships, we would be thrilled to connect with you.

AECOM is seeking a seasoned Senior Manager for Program Management focusing on Rail Transit projects in Boston. In this pivotal role, you will lead a dynamic team to oversee various aspects of project management, ensuring that all initiatives are delivered on time and within budget while meeting the highest standards of quality.Key responsibilities include developing project strategies, managing stakeholder relationships, and driving performance metrics. You will play a crucial role in promoting innovative solutions that enhance project efficiency and deliver exceptional value to our clients.

At WHOOP, we are dedicated to enhancing human performance and extending healthspan. By integrating innovative hardware, sophisticated software, and advanced analytics, WHOOP provides members with profound insights into their bodies and daily lives, enabling them to reach peak performance.We are currently on the lookout for a Senior Materials Program Manager to oversee the comprehensive materials readiness and supply chain execution for both new product introductions (NPI) and ongoing programs. This pivotal role bridges the realms of hardware engineering, global supply chain management, and operations, ensuring that material availability aligns seamlessly with program milestones, manufacturing capabilities, and launch objectives. As a Senior Materials Program Manager, you will be instrumental in ensuring product continuity, facilitating successful scaling, and delivering an exceptional experience for our members.

We are seeking a dynamic and experienced Senior Program Manager to join our team at stemxpert1 in Boston. In this pivotal role, you will oversee and drive a portfolio of projects, ensuring alignment with our strategic objectives. Your expertise will guide cross-functional teams, foster collaboration, and guarantee successful project delivery.If you are passionate about program management and looking to make a significant impact, we would love to hear from you!

At Hi Marley, we are dedicated to revolutionizing communication in the property and casualty (P&C) insurance industry. We understand that insurance plays a crucial role during life's toughest challenges. Our mission is to enhance these critical moments for carriers and their customers by delivering AI-driven software solutions that ensure seamless and empathetic conversations throughout the claims process. If you share our belief that operational excellence and automation can be harmonized with a personal touch, we would be thrilled to connect with you.As the Customer Enablement & Learning Manager, you will lead and refine the initiatives that empower both our customers and internal teams to confidently adopt our innovative products. This role is pivotal, situated at the crossroads of strategy and execution. You will be responsible for establishing a clear direction, developing scalable programs, and ensuring that every product launch, workflow change, and innovative idea is implemented effectively to create significant impact. This position offers the chance to not only maintain existing operations but also to innovate continuously.The ideal candidate for this role is a proactive SaaS learning leader who excels in a dynamic environment. You should enjoy collaborating with various teams and have a knack for designing effective systems while being hands-on in their implementation. Your perspective on enablement should extend beyond mere content creation; it is a strategic driver for growth. We are looking for someone with real ownership who is ready to grow into a broader strategic leadership role within the next 2 to 3 years.If you are passionate about building impactful programs and eager to influence the future of learning and enablement in a fast-growing company, we would love to hear from you. Our culture is built on teamwork and shared enthusiasm, making this role an exciting opportunity to join us in our Boston office.