Operations Team Lead

The Operations Team Lead at tsmg plays a crucial role in managing daily operational activities and leading the team of Drivers to ensure optimal performance. Reporting directly to the Country Manager, the Ops Lead is responsible for providing guidance, resolving issues, and facilitating communication within the team to enhance productivity and efficiency.

IT Operations Team Lead (Hybrid – Boston)Are you ready to elevate your career?We are seeking a dynamic and hands-on IT Operations Team Lead to guide a team of engineers while remaining deeply involved in technical aspects. You will serve as the escalation point for intricate issues, spearhead operational excellence, and oversee infrastructure and security projects across the EMEA region.This position is ideal for a technical leader who relishes building, automating, troubleshooting, and enhancing platforms, while also mentoring others and elevating standards.Why Choose AMCS?At AMCS, we don't just provide jobs; we offer purpose-driven careers. Join a rapidly growing, pioneering company that is transforming resource management, waste reduction, and operational optimization across various industries. Our culture is centered on connection—connecting to our mission, our customers, and one another. We nurture a collaborative and entrepreneurial environment where your ideas and contributions truly matter.Your ResponsibilitiesServe as the senior escalation point for complex incidents, focusing on root cause analysis, permanent fixes, and post-incident enhancements.Lead thorough root-cause analyses, define permanent solutions, and ensure that lessons learned are documented and integrated into process improvements.Take ownership of technically challenging issues, guiding them through the entire lifecycle from investigation to resolution and follow-up.Oversee technical workstreams for initiatives such as office relocations, network and firewall upgrades, cloud and hybrid enhancements, and integration of acquired companies.Collaborate closely with vendors, internal stakeholders, and other IT teams to implement changes safely and effectively.Enhance platform reliability and performance through proactive monitoring, automation, patching, and standardized operational processes.Work in partnership with the Information Systems team to support audit readiness and evidence capture in line with ISO27001, SOC, and internal control frameworks.Collaborate with the Cyber Security team to ensure security best practices are integrated across identity, endpoint, network, and infrastructure platforms.Contribute to the ongoing enhancement of security posture, resilience, and risk management.Provide daily technical direction and mentorship to engineers, helping them develop deeper expertise and confidence.Establish clear expectations regarding ownership, accountability, quality, and follow-through.Support individual development, succession planning, and preparedness for increased responsibility.Partner with IT Operations leadership on workload planning, risk management, and delivery priorities.Qualifications We SeekProficient in Microsoft 365 administration (Exchange Online, Teams, SharePoint/OneDrive).Experience with Azure fundamentals.

About DeleteMe: DeleteMe is a pioneering leader in proactive privacy protection solutions. We empower individuals, families, businesses, and security teams to significantly reduce their human attack surface by continuously monitoring and eliminating exposed personal information (PII) from the open web. This essential data is often exploited by threat actors in social engineering, phishing attacks, Gen-AI deepfake incidents, doxxing, physical threats, and identity fraud. As a rapidly growing global SaaS company, DeleteMe caters to both consumers and enterprises. We have successfully completed over 100 million opt-out removals, assisting clients in mitigating risks related to identity theft, spam, doxxing, and various cybersecurity threats. Our services include detailed privacy reports, ongoing monitoring, and expert support to ensure comprehensive protection. DeleteMe serves as a scalable, managed defense layer for the most vulnerable aspect of any organization: its people. This is why 30% of the Fortune 100, leading tech companies, major banks, federal agencies, and U.S. states trust DeleteMe to safeguard their workforce. Guided by a dedicated and experienced team, DeleteMe is driven by a strong mission to empower consumers with privacy. Job Summary: In the role of Team Lead, Privacy Advisors, you will be responsible for overseeing the daily operations of a distributed team of Privacy Advisors. You will focus on enhancing efficiency, quality, and consistency across back-office workflows. This is a player-coach position where you will manage both personnel and processes while maintaining close engagement with operational tasks to identify gaps and implement improvements. A crucial aspect of this role is to bridge the communication between frontline operations and the product and engineering teams that develop the tools your team relies upon, including the automated systems that facilitate our removal workflows at scale. You will be accountable for team performance, member satisfaction, and the continuous enhancement of the systems your team utilizes.

Business Operations LeadLocation: Boston, MA (Hybrid — 2 days per week in office)About UsClasp is an innovative, venture-backed startup dedicated to transforming access to education and career opportunities. We aim to revolutionize how employers attract and retain essential talent while addressing the pressing issue of student debt. Our unique platform connects employers, educational institutions, and diverse talent, facilitating mutual benefits through accessible education financing. We view ourselves as more than just a fintech; we are a catalyst for economic mobility.Recognized as a Forbes Fintech 50 company, a portfolio company of SHRM (the largest HR organization), and featured in Business Insider’s “43 Start Ups to Bet Your Career On in 2025,” Clasp is committed to social impact and innovation. We are reshaping the future of the workforce, one opportunity at a time. Join us in empowering learners and unlocking rewarding careers that foster positive change in their communities and beyond.What We NeedWe are looking for a highly trustworthy, analytical, and proactive Business Operations Lead to act as a strategic partner to our COO. This role transcends administrative duties; you will serve as a

Join Eurofins Scientific as a Team Lead in Analytical Chemistry & Formulations, where you will play a pivotal role in leading our analytical chemistry team. You will oversee the development and execution of innovative formulations while ensuring compliance with industry standards and regulatory requirements. Your leadership will drive the team's success in delivering high-quality results in a fast-paced environment.

Join Flywire as a Team Lead of Payment Experience for the Americas, where you will play a pivotal role in enhancing the payment journey for our clients. In this dynamic position, you will lead a talented team, driving innovative solutions that improve user satisfaction and operational efficiency.Your responsibilities will include developing strategic initiatives, optimizing payment processes, and collaborating with cross-functional teams to ensure the seamless integration of payment systems. You will mentor team members, fostering a culture of growth and excellence.We are looking for a passionate leader who thrives in a fast-paced environment and is committed to delivering exceptional experiences.

Transforming the Future of Living.At Blueground, we envision a world where a dependable living base empowers individuals to explore and thrive. We are pioneering the leading platform for modern living.Each year, 350 million individuals relocate across cities, yet current housing solutions fall short of the requirements of this dynamic, mobile generation. Blueground is here to revolutionize that.With a portfolio of over 40,000 homes worldwide, available for stays ranging from a few days to over a year, we are just at the beginning of our journey. Our mission is to redefine living standards and establish a groundbreaking category in the market. Our competitive advantage lies in our sophisticated proprietary technology, operational excellence, and a dedicated team that executes with agility and precision.Our culture is anchored in five core principles: Guests First – Every decision is made with our guests' experience at the forefront. Move Fast – We emphasize speed, momentum, and proactive action. Dive In – The details matter, and we commit to understanding them thoroughly. Embrace Change – Change is not a hurdle; it is an opportunity for growth. Keep It Honest – Transparency is key to progress and strengthens our relationships. If you are prepared to contribute to the most rewarding work of your life and assist in reshaping how the world lives, we would love to connect with you.Your RoleWe are seeking a proactive and detail-oriented Operations Lead to join our rapidly expanding team in Boston, MA. This hands-on role is perfect for someone who excels in problem-solving, leads by example, and ensures that each property adheres to the highest standards of quality and guest satisfaction.Key Responsibilities Manage Property Turnovers: Oversee the complete apartment preparation process—from coordinating housekeeping and maintenance teams to conducting precise inspections prior to guest arrivals. Ensure Onsite Readiness: Assemble furniture, troubleshoot Wi-Fi and tech setups, and perform small repairs to guarantee each apartment is ready for move-in. Field Coordination & Team Management: Serve as the primary contact in the field, cultivating relationships with external vendors, housekeeping staff, and building personnel to facilitate smooth operations. Implement Quality Control: Conduct comprehensive property inspections using mobile checklists, identify issues, and ensure all spaces align with our cleanliness, functionality, and design standards. Provide Hands-On Support: Assist with urgent needs—whether that's replacing furniture, fixing appliances, delivering essentials, or resolving guest lockouts. Enhance Efficiency: Oversee and maintain our corporate vans and inventory stock, ensuring supplies and tools are consistently organized and accessible. Your day will start at the office, where you will collect your equipped

Location: Waltham, MA (Hybrid - 3 days In-Office) ERGO NEXT supports entrepreneurs by providing technology-driven, full-stack small business insurance. Since 2016, the company has served hundreds of thousands of small businesses across the US, focusing on fast, tailored, and affordable coverage. With backing from leaders in insurance and technology, ERGO NEXT is growing quickly. Role overview The Developer Experience Team Lead will build and guide a new team dedicated to improving the engineering environment at ERGO NEXT. This group focuses on the full development lifecycle, not just infrastructure, and aims to make every step of the developer journey more efficient and enjoyable. What you will do Lead and mentor a team of Backend and DevOps engineers. Shape the framework and processes for a new Developer Experience team from the ground up. Collaborate closely with a parallel DevEx team based in Israel to coordinate strategies and share best practices. Drive technical excellence and support the professional growth of team members. Collaboration This position works within Platform Engineering and plays a key role in defining how developers at ERGO NEXT build, test, and ship software. Regular coordination with both US and Israel-based teams will be part of the job.

Support Our People. Amplify Our Impact.Are you eager to leverage your expertise in a mission-driven environment?Do you seek to enhance your professional skills through hands-on responsibilities and interdepartmental collaboration?Do you aspire to be a strategic partner in advancing a management consulting business?Are you excited to collaborate with sustainability experts and contribute to significant client outcomes?Are you ready to be part of an international, purpose-driven team that champions curiosity, growth, and collaboration?THE ROLEAs the Talent & Operations Lead for Quantis US, you will operate at the nexus of support and business functions, uniquely positioned to drive the talent agenda and its successful execution, aiding every Quantisian in our mission to propel sustainable transformation.You will serve as a strategic operations partner to the Managing Director (MD) of Quantis US, ensuring the alignment of talent strategy with operational capacity, staffing efficiency, and financial performance.Reporting directly to the MD and functionally to the Global Talent & Operations Lead, you will manage a team of two. Your primary responsibilities will include:Collaborating with Consulting Leadership and the MD to enhance revenue operations, project structuring, staffing, and performance metrics.Tracking financial and operational KPIs (revenue, productivity, utilization, workload) and initiating improvement actions to boost business performance.Leading workforce planning and talent initiatives in conjunction with global teams, ensuring alignment with business goals and full HR/legal compliance.Overseeing recruitment, HR operations, staffing, and employee experience through effective leadership.Acting as a trusted advisor to team leads and employees, promoting a high-performing and supportive culture across multiple US hubs.WHY YOU’LL LOVE QUANTISQuantis, a BCG company, is a premier sustainability consultancy addressing the world’s most urgent environmental challenges. For nearly two decades, our expert team has collaborated with organizations worldwide to transform industries and shape a sustainable economy. We help companies transition from business as usual to business at its best by integrating cutting-edge science with strategic insights, enabling them to minimize impacts, implement solutions, and operate within planetary boundaries.

Join ClearView Healthcare Partners, a leading life sciences strategy consulting firm based in Boston, with additional offices in San Francisco, New York City, London, and Gurgaon. We specialize in delivering strategic decision-making support across the biopharmaceutical, medical device, and diagnostic sectors, empowering our clients to navigate complex business challenges and achieve their objectives effectively.*We are not accepting any agency submissions for this position at this time.The Investor pillar is focused on establishing best practices and frameworks for due diligence teams in both buy-side and sell-side transactions, while enhancing our expertise in valuation strategies and deal-making within the healthcare industry. Our team boasts extensive experience in conducting thorough due diligence to maximize research value and provide strategic insights.Role OverviewManage 2 to 3 concurrent projects of varying complexity, depending on your experience.Lead a diverse range of typical ClearView Investor project types, providing structure and guidance even in unfamiliar areas.Demonstrate exceptional project management skills, addressing issues proactively and designing effective agendas that mitigate crises.Enhance the quality and clarity of team deliverables through early direction, hypothesis-driven thinking, simplified narratives, impactful visuals, and concise writing.Engage proactively with leadership for collaborative thought partnership, identifying potential challenges regarding client or team experiences.Foster a positive team environment and invest in mentorship and high-quality coaching.Act as a standard bearer for ClearView values and contribute to the firm’s growth beyond project delivery.Drive high-impact client meetings by challenging client perspectives and adding significant value.Build and maintain strong client relationships, resulting in enhanced client loyalty and engagement.

Mission Overview: As a Principal Engineer and Technical Lead at Motional, you will spearhead a dynamic team dedicated to creating and implementing advanced trajectory planning algorithms through numerical optimization for autonomous vehicles. You will play a pivotal role in designing the motion planning and control systems that empower our fleet to navigate through intricate environments with safety, efficiency, and comfort. As a vital leader, you will not only enhance the development and performance of innovative trajectory generation algorithms but also collaborate with multidisciplinary teams including Planning, Perception, Prediction, Localization, Machine Learning Products, and Systems Engineering. Additionally, you will mentor a skilled group of engineers to deliver cutting-edge solutions. If you are enthusiastic about autonomous driving and wish to contribute to our commercial launch this year, enjoy tackling challenging real-world problems, and are eager to make a profound impact in a rapidly evolving domain, we invite you to connect with us! Your Responsibilities: Lead and expand a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization. Prepare for commercial launch readiness by enhancing on-road driving behavior (safety, comfort, assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovative methodologies. Utilize a systematic, metrics-driven approach to measure and enhance on-road performance. Advocate for the use of existing training and evaluation pipelines to ensure scalable, production-ready delivery. Oversee the computational efficiency and real-time performance of trajectory generation algorithms, ensuring compliance with latency budgets. Direct the swift triage and root-cause analysis of critical fleet incidents, translating real-world edge cases into immediate algorithmic enhancements and validation sets. Manage the successful execution of complex, multi-team projects, ensuring technical alignment from design to deployment while upholding a rigorous standard for testing and validation to meet the high safety benchmarks required for our commercial launch. Collaborate with peer leads to provide technical leadership, making crucial decisions regarding architectural direction, strategic investments, tactical execution, and technical debt reduction. Ensure technical excellence through thorough design and code reviews, while actively fostering the professional growth and mentorship of your engineering team. Set and pursue ambitious goals that inspire the team to deliver industry-leading trajectory solutions.

Principal Engineer and Team Lead - Motion Planning Join our innovative Planning team at Motional, where your enthusiasm for robotics and software development will contribute to the advancement of production-ready autonomous vehicles. As the Principal Engineer and Team Lead, you will oversee a talented team dedicated to designing and implementing state-of-the-art motion planning software for autonomous vehicles. This pivotal role requires you to lead the definition of motion planning and control systems that ensure our fleet operates safely, efficiently, and comfortably in complex environments. Your leadership will be instrumental in developing cutting-edge motion planning algorithms, working in collaboration with cross-functional teams (Localization, Perception, Prediction, Controls, ML Products, and Systems Engineering), and mentoring a diverse group of engineers to deliver groundbreaking solutions. If you are driven by a passion for autonomous driving, enjoy tackling challenging real-world problems, and are eager to make a significant impact in a rapidly evolving industry, we would love to hear from you.

About UsPerk, formerly known as TravelPerk, is an innovative platform dedicated to enhancing travel and spending management. Our mission is to streamline tedious manual tasks that hinder productivity, with tools that automate everything from travel bookings to expense handling and invoice processing. By eliminating the inefficiencies of shadow work, we aim to restore lost productivity and boost workplace morale, directly impacting innovation.With trust from over 10,000 companies globally—including industry leaders like Wise, On Running, Breitling, and Fabletics—we are addressing a staggering $1.7 trillion loss in productivity caused by ineffective work practices.Established in 2015, Perk has rapidly expanded to a global workforce of more than 1,800 employees across 12 offices, including our headquarters in London and Boston. We combine innovation, control, and simplicity to reshape how businesses operate and improve employee satisfaction.Driven by core values such as ownership, delivering exceptional experiences, and fostering teamwork, we prioritize curiosity, purpose, and the right mindset to unlock potential. Our diverse talent team comprises leading professionals from the travel and SaaS sectors, representing over 70 countries. If you are passionate about making a genuine impact and transforming workplace experiences for millions, we invite you to join us.For more information, please visit www.perk.com.

Role overview Catapult Sports is looking for a Senior Systems Integration Quality Assurance Team Lead based in Boston, MA. This role leads quality assurance for systems integration projects, ensuring that sports technology solutions meet high standards before delivery. What you will do Direct QA activities for integration projects, setting priorities and maintaining focus on quality outcomes Collaborate with cross-functional teams to clarify project goals and requirements Create, document, and refine QA processes to support project needs Mentor and guide junior QA team members, sharing expertise and supporting their growth Requirements Experience leading QA efforts in systems integration Strong collaboration skills with technical and non-technical teams Ability to develop and maintain QA processes Previous experience mentoring junior team members About Catapult Sports Catapult Sports creates technology products for the sports industry, focusing on performance and integration.

Join our dynamic team at Alimentiv as a Senior Clinical Operations Lead, where you will play a pivotal role in shaping the future of clinical trials. We are looking for a strategic thinker with extensive experience in clinical operations to lead our initiatives and ensure the successful execution of clinical studies.

We are seeking a dynamic and experienced Operations Lead to oversee Perception Data Labeling at Zoox. In this pivotal role, you will lead a team dedicated to ensuring the accuracy and efficiency of data labeling processes, which are critical to the development of our autonomous vehicle technology. You will collaborate with cross-functional teams to establish best practices and optimize workflows.

Join Klaviyo as the Workplace and Real Estate Operations Lead, where you will play a pivotal role in shaping our office environments and real estate strategies. You will be responsible for overseeing the daily operations, optimizing space utilization, and ensuring a productive and engaging workplace for all employees.Your leadership will be vital in managing vendor relationships, driving cost efficiencies, and implementing innovative solutions that enhance our workplace culture. Collaborating with various teams, you will help create spaces that foster collaboration, creativity, and inclusivity.

ClearView Healthcare Partners is a leading life sciences strategy consulting firm based in Boston, with additional offices in San Francisco, New York City, London, and Gurgaon. We specialize in serving clients in the biopharmaceutical, medical device, and diagnostic industries, offering exceptional strategic decision-making support across a wide array of business challenges. Our mission is to deliver actionable insights that empower companies to meet their business goals.*Currently, we are not accepting agency submissions for this position.Our Pricing and Market Access (P&MA) practice combines strategic consulting with extensive industry expertise to enhance both launch and long-term pricing strategies. We assist pharmaceutical, biotech, and medtech clients by aligning product objectives with market-specific evidence needs, payer expectations, and competitive challenges, ensuring successful global commercialization.Role OverviewOversee 2 to 5 projects of varying complexities simultaneously, contingent on experience in the role.Lead a diverse range of typical ClearView P&MA project types, providing structure and order even in unfamiliar project contexts.Exhibit outstanding project management abilities, including early identification of issues, designing impactful agendas, and minimizing urgency-driven chaos within teams.Enhance the quality, clarity, and simplicity of team outputs by providing early direction, employing hypothesis-driven thinking, simplifying narratives, utilizing impactful visuals, and ensuring concise writing.Collaborate proactively with leadership to foster thought partnership, flagging potential concerns regarding client interactions or team dynamics.Consistently aim to create a positive experience for team members.Commit to mentoring both within and beyond project settings, emphasizing high-quality coaching.Serve as a role model for ClearView values.Demonstrate a positive influence on firm growth beyond project delivery through internal initiatives and mentorship.Independently facilitate high-impact client meetings, challenging client perspectives and addressing complex inquiries.Earn the trust of leadership, eventually being viewed as a near-peer in the role.Cultivate strong client relationships that result in account alignment and client retention.

Collaborative Success in Streaming. Join Roku to Revolutionize TV ViewingAs the leading TV streaming platform in the U.S., Canada, and Mexico, Roku is on a mission to transform every television experience globally. We pioneered the streaming revolution, connecting viewers with their favorite content, empowering publishers to grow and monetize their audiences, and offering advertisers innovative ways to reach consumers.Your journey with Roku starts from day one, where your contributions are both meaningful and appreciated. We are a rapidly growing public company, and your role will help us delight millions of streamers worldwide while gaining valuable experience across diverse disciplines. About Our TeamThe Ad Product Strategy & Operations (PS&O) team is a critical bridge within Roku’s Ad Product organization, blending strategy with execution. We collaborate with product managers and cross-functional teams to streamline decision-making, ensure readiness for launches, and implement product strategies across our advertising portfolio. Our focus is on enhancing clarity, scalability, and alignment from roadmap planning to execution, working closely with commercialization partners to effectively bring new products to market. Position OverviewWe are seeking a PS&O Lead with a robust background in performance advertising to drive product strategy through detailed market analysis, competitive intelligence, and go-to-market execution for Roku's expanding performance advertising division. You will create and implement scalable frameworks that foster revenue growth across our performance and growth advertising portfolio. Your role will involve ensuring tight collaboration between product, sales, and legal teams, acting as a strategic partner to identify and address systemic roadblocks and operational inefficiencies that might hinder our success in the market.The ideal candidate will have experience building or scaling performance advertising products within a digital platform context. Familiarity with outcome-based buying systems, such as cost-per-action bidding, conversion optimization, audience targeting, and measurement, is essential.

Join MongoDB as a Team Lead for our Site Reliability Engineering (SRE) team focused on the Storage Layer Service. In this pivotal role, you will drive the reliability, availability, and performance of MongoDB's storage systems, collaborating closely with cross-functional teams to enhance our infrastructure and ensure optimal service delivery.