Client Account Representative

Role overview Alpha Insight Inc. seeks a Client Account Representative based in Boston. This position centers on developing and maintaining strong client relationships within the marketing sector. The focus is on account management and delivering attentive, dependable customer service. What you will do Serve as a primary contact for client accounts, supporting and nurturing relationships Handle daily client requests and manage ongoing needs Work to provide timely, effective solutions for clients Contribute to client satisfaction and support company growth through reliable service Requirements This role is well suited to those starting their careers and interested in learning and growing within marketing. Alpha Insight Inc. encourages new ideas and supports individuals looking to develop their professional skills in a collaborative environment.

Overview: At Guidepoint, our Client Service teams are dedicated to enhancing our connections with both new and existing clients. We facilitate all of Guidepoint's service offerings, fostering relationships and articulating how our services empower clients to remain informed and make improved business decisions. Our teams are driven to deliver tailored solutions that maximize every client's partnership with Guidepoint. We are on the lookout for a talented individual to fill the role of Vice President, Account Executive - Client Service within our Institutional Client Service team. This key position will advocate for our subscription-based research service across various business units within our current clients, including hedge funds, mutual funds, and private equity firms, aiming to enhance overall engagement and utilization. This is a hybrid position based in our Boston office. Key Responsibilities: Manage a portfolio of client accounts that have been with us for over 2 years, ensuring their long-term retention and growth. Lead contract negotiations, pricing discussions, renewals, and high-level commercial dialogues. Drive upselling, cross-selling, and expansion of service packages within existing accounts. Proactively engage with clients both in person and virtually to reinforce executive relationships. Identify and activate new users within client organizations. Collaborate with service leadership to design account growth strategies and revenue plans. Monitor client usage trends and strategically intervene to prevent churn. Act as the senior point of contact for escalations and significant client discussions. Work closely with client service teams to ensure seamless delivery and client satisfaction.

Later stands at the forefront of influencer marketing, empowering brands to craft memorable campaigns with assurance. By leveraging genuine creator relationships, reliable insights, and expert advice, Later eliminates uncertainty from one of marketing's most prominent investments.Our native AI-driven platform, enriched by over a decade of proprietary data—including billions of social interactions, impressions, and more than $2.4 billion in verified influencer-driven purchases—enables teams to anticipate successful strategies before launching.With a blend of trusted insights and expert guidance, Later empowers brands to select the ideal creators, execute comprehensive campaigns, and achieve substantial growth in awareness, engagement, and revenue. Trusted by leading enterprises such as Nike, Wayfair, Unilever, and Southwest Airlines, Later seamlessly merges creativity with performance, ensuring campaigns not only look impressive but also yield tangible results. Discover more at later.com.About This Position:As a Senior Account Manager, you will be responsible for the retention, expansion, and long-term success of a portfolio of key customers. This revenue-critical role focuses on driving net revenue retention through renewals, upsells, and cross-sell opportunities, while ensuring customers consistently realize significant value from Later’s offerings.In this role, you will serve as a trusted advisor to senior stakeholders, effectively balancing strategic planning with hands-on execution. Success in this position demands strong commercial acumen, excellent executive communication skills, and the ability to proactively uncover growth opportunities within multifaceted customer organizations.This position reports to the VP of Client Success and collaborates closely with Sales, Services, Product, and Finance to ensure customer growth with Later over time.Your Responsibilities:Strategic DevelopmentDevelop and maintain Mutual Success Plans for all assigned clients, aligning their business goals with measurable outcomes achieved through Later.Identify and actively pursue expansion opportunities across products and services within your book of business.Establish and maintain account maps that identify key stakeholders, decision-makers, influencers, and succession risks.Provide strategic, commercial insights to enhance client relationships and drive value.

tgs is looking for an Account Executive to join the team in Boston, Massachusetts. This position centers on managing client relationships and contributing to the company's ongoing growth. The right person will recognize client needs, recommend effective solutions, and help maintain high service standards. Key responsibilities Develop and sustain strong connections with clients Assess client requirements and suggest tailored solutions Monitor service delivery to ensure clients remain satisfied Location This role is based in Boston, Massachusetts, United States.

At Real Chemistry, we are dedicated to making the world a healthier place. Our mission to transform healthcare is driven by our deep scientific expertise, innovative creativity, and AI-powered insights, creating an environment where innovation flourishes and our team is committed to making a meaningful impact. As a global agency, we offer a comprehensive range of services in healthcare communications and marketing to our clients, including leading pharmaceutical and biotech companies.Our culture, #LifeatRealChem, centers on our people. We believe in collaboration and are dedicated to excellence for both our clients and colleagues. Whether you're an experienced professional or just embarking on your career, if you share our passion for healthcare and connection, we encourage you to explore our opportunities.Discover your purpose. Embrace innovation. Experience #LifeatRealChem.Real Chemistry is seeking a Client Accounting Analyst to join our expanding team!This role involves managing the billing process, conducting financial analysis, and reporting for assigned accounts. The Client Accounting Analyst will collaborate closely with the Finance Department and other team members. This is an excellent opportunity to be part of a dynamic, rapidly growing global agency valued at over $550M!This position is classified as non-exempt according to the Fair Labor Standards Act (FLSA).

We are seeking a dedicated and detail-oriented Customer Account Representative to join our dynamic team at Alpha Insight Inc. As a crucial member of our customer service department, you will be responsible for managing client accounts, addressing inquiries, and providing exceptional support to enhance customer satisfaction.Your role will involve fostering strong relationships with clients, assisting them with their account needs, and ensuring their experience with our services is seamless and positive. If you are passionate about delivering high-quality customer service and thrive in a fast-paced environment, we would love to hear from you!

alphabeinsightinc is seeking an Account Representative for an entry-level role in Boston. This position centers on supporting client accounts and ensuring customers receive attentive service. It’s a good fit for recent graduates or those starting out in account management. Role overview Develop and maintain client relationships Understand client needs and suggest appropriate solutions Communicate with both customers and internal teams Focus on delivering a positive customer experience Requirements Clear and effective communication skills Interest in supporting clients’ success Willingness to learn and grow in account management

As a Customer Account Representative at Alpha Insight Inc., you will play a pivotal role in ensuring customer satisfaction and fostering strong relationships. You will be responsible for managing client accounts, responding to inquiries, and providing tailored solutions to meet their needs. Your exceptional communication skills and ability to understand customer requirements will be crucial in enhancing the overall client experience.

At Walker Sands, we are dedicated to fostering a diverse and inclusive work environment. We encourage individuals from various backgrounds—including people of color, LGBTQ+ individuals, veterans, parents, and those with disabilities—to apply. As an equal opportunity employer, we welcome all voices.Please include your preferred pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs).If you require accommodations throughout the application or interview processes, please do not hesitate to let us know.Walker Sands is seeking a dynamic and detail-oriented Account Manager to join our expanding team. We prioritize continuous learning and aim to create innovative marketing strategies tailored for our clients. Our clientele includes a range of prestigious Fortune 500 companies, rapidly growing technology firms, professional services organizations, and business associations.As an Account Manager, you will act as the primary connection between our clients and our internal agency teams. The ideal candidate will possess excellent interpersonal skills and a strong ability to communicate both in writing and verbally. You should excel in prioritizing and organizing tasks in a fast-paced, collaborative environment, effectively translating client needs into actionable service team goals.Your responsibilities will include leading projects at an operational level while working under the supervision of Account Directors or Account VPs. You will manage program workflows, monitor key performance indicators (KPIs), oversee budgets and profitability, and ensure the smooth execution of program scopes and contracts.The successful Account Manager will demonstrate essential account management skills, supporting a variety of accounts across Walker Sands' service offerings. This role provides an excellent opportunity to learn from industry experts and to develop an understanding of B2B marketing best practices. We are looking for an Account Manager eager to advance their career toward strategic account leadership and gain deeper insights into agency operations.

ABOUT TALON.ONE:Talon.One offers the most advanced incentives engine, seamlessly integrating loyalty, promotions, and gamification into one comprehensive platform. With robust enterprise-level security and scalability, Talon.One grants organizations the ability to create personalized, profitable promotions and loyalty programs utilizing any data.Currently, over 250 of the world's most cherished brands, including Adidas, Sephora, and Carlsberg, leverage Talon.One to enhance customer engagement and foster enduring loyalty.ABOUT THE ROLE:We invite you to join Talon.One as an Enterprise Technical Account Manager, playing a pivotal role in ensuring the success of our API-first promotion engine for enterprise clients across the flourishing Americas region. You will take charge of the technical integration process, guaranteeing our platform integrates flawlessly within each client’s ecosystem. Acting as the technical lead for your portfolio, you will proactively monitor API usage, troubleshoot recurring issues, and manage escalations in close coordination with our Engineering and Customer Success teams.Your responsibilities will include designing onboarding processes, managing client expectations, and consistently delivering value that enhances retention, growth, and satisfaction. In this strategic position, you will also seek out new technology partnerships and integration opportunities that broaden our ecosystem and unlock additional value for our customers.ABOUT THE TEAM:Our global team of over 15 Technical Account Managers spans across EMEA, the US, and APAC. We are committed to ensuring a seamless client onboarding experience and flawless integration while adeptly managing the dynamic requests of our clients on a daily basis. Collaborating closely with our Customer Success Managers and development teams, we serve as consultants for all parties involved in the client onboarding journey. Ultimately, managing expectations regarding the integration of our platform is where we create value for both our clients and Talon.One.Our team's success is defined by our dedication to mutual support and our focus on solving complex problems. These attributes are essential in prospective team members as we continue to build on our strengths.The estimated total compensation for this role is $115,500, though actual compensation may vary based on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time.

Account Manager About Us: RTB House is a pioneering performance demand-side platform (DSP) leveraging cutting-edge Deep Learning AI algorithms to propel brand growth. As a market leader, we excel in enhancing performance throughout the entire purchase funnel. Founded in 2012 and serving over 90 markets globally, RTB House is built on a foundation of privacy and innovation. We specialize in first-party advertising and provide comprehensive Deep Learning-powered AdTech solutions designed to maximize conversions, acquire new customers, foster engagement, and generate long-term demand for a diverse clientele. Why Join RTB House? As an Account Manager, you will be the linchpin of our client relationships post-sale, ensuring exceptional service through impeccable campaign management, relationship building, and client retention. This client-facing position offers the chance to work with prestigious brands, focusing on performance optimization and strategic account growth. If you are a motivated self-starter with excellent interpersonal skills and analytical capabilities, and possess a keen understanding of performance-driven business strategies, this role may be the ideal fit for you! Your Responsibilities: Collaborate with major U.S. and global brands, leading the charge in account development and growth strategies. Serve as the primary contact point, fostering strong client relationships through regular face-to-face meetings and communication via phone, video, and email. Ensure timely and transparent communication regarding all customer inquiries. Become an expert on all RTB House products and services, maintaining a thorough understanding of our offerings. Lead ad campaign launches, guiding clients through the process while coordinating internal communications across teams. Deliver regular performance reports and updates, including quarterly business review presentations. Qualifications: 3+ years of experience in adtech or agency roles managing online advertising campaigns. 2+ years of experience in a client-facing capacity. Bachelor’s degree required. A strong passion for customer service with a knack for anticipating client needs and finding solutions.

Hi Marley creates AI-powered communication tools designed for the Property & Casualty insurance sector. The platform connects carriers and clients during the claims process, aiming to deliver speed, clarity, and empathy when it matters most. Role overview The Client Executive will help grow Hi Marley's presence by introducing the platform to new enterprise clients. This hybrid role is based in Boston, MA, and requires working onsite two days per week. What you will do Identify and engage enterprise prospects to generate new business Develop and maintain relationships with potential clients throughout the sales cycle Explain the value of Hi Marley's platform and guide organizations through their decision-making process Work closely with a collaborative team to reach sales targets Who thrives here Sales professionals interested in enterprise sales and Insurtech Individuals looking to build their skills in a team-oriented environment People motivated to make a difference in a company that values both operational excellence and a personal approach Work arrangement This position is hybrid, based in Boston, MA, with two days per week required in the office.

Role overview The Enterprise Account Development Representative at Lookout Inc. plays a key part in the sales team based in Boston, MA. This position centers on building and maintaining relationships with enterprise customers, with a focus on supporting the company's growth. The role combines finding new business opportunities with expanding and nurturing existing accounts. What you will do Engage with enterprise clients to understand their needs and present suitable solutions. Identify and pursue new business opportunities within targeted accounts. Maintain and strengthen ongoing relationships to help ensure client satisfaction. Collaborate with other sales team members to provide consistent service and support.

Join our dynamic team as a Sales & Business Development Representative! This exciting opportunity is with one of our esteemed clients, where you will have a direct impact on driving revenue growth and fostering client relationships within the vibrant tech landscape of Boston.About the RoleWe are looking for passionate and self-motivated individuals to become part of our Sales and Business Development team. In this pivotal role, you will enhance client engagement, manage a diverse sales pipeline, and facilitate the adoption of cutting-edge technology solutions across various industries.Key Responsibilities:Identify and engage new business opportunities through proactive outreach and follow-up on inbound leads.Develop and maintain a robust sales pipeline across multiple sectors and product categories.Conduct comprehensive client discovery sessions to tailor solutions that meet their unique needs.Collaborate closely with internal teams including marketing, product, and customer success to ensure seamless onboarding and long-term satisfaction.Utilize CRM tools to track activities and maintain precise sales forecasts.Contribute to regional growth initiatives and support local business development efforts.

Alpha Insight Inc. seeks a Client Experience Coordinator in Boston to support client relationships and ensure prompt, attentive service. This role centers on serving as the main point of contact for clients, handling their questions and requests, and keeping projects moving smoothly by partnering with internal teams. Key responsibilities Act as the primary contact for all client inquiries and requests Coordinate communication between clients and Alpha Insight Inc. teams Work with colleagues to address client needs and keep collaboration on track Maintain high service standards through careful attention to detail and a proactive mindset Role focus This position emphasizes clear communication, reliability, and a client-first approach. Success in this role means anticipating client needs and working closely with both clients and teammates to deliver consistent, high-quality service.

About Catalant:Catalant is at the forefront of the Consulting 2.0 revolution, providing premier companies with immediate access to a network of rigorously vetted independent consultants and former operators. Together, we tackle our clients' most critical challenges through adaptable and purpose-driven consulting engagements. Over the past decade, we've experienced rapid growth, with a client roster that includes over 30% of the Fortune 500, leading private equity firms, and various organizations eager for independent insights and expertise to drive their business success.We have transformed consulting for today's landscape, leveraging digital capabilities and the expertise of over 100,000 seasoned professionals from top consultancies and global organizations. Our consultants deliver a competitive advantage by providing actionable insights and hands-on support from leaders who have successfully navigated similar challenges. Our business model is streamlined, agile, and focused on delivering exceptional value in a way that changes how executives perceive consulting.Backed by top-tier venture investors, we are assembling a team poised to elevate Catalant and redefine the future of consulting.In your role as a Senior Client Partner, you will play a crucial role in driving growth within a select portfolio of Enterprise accounts in your industry vertical (e.g., Consumer, Industrials, Healthcare). You will expand the reach of Catalant’s experts across various departments, overseeing the full sales cycle from lead generation to deal closure and project extensions. Leveraging your deep knowledge of Catalant’s offerings and your industry expertise, you will act as a trusted advisor, identifying and promoting customized solutions to address your clients' most urgent business needs.As an individual contributor, your influence will be vital in ensuring smooth project delivery and nurturing long-lasting client relationships, ultimately contributing to the sustained success and growth of both your accounts and Catalant.

At Beacon Biosignals, we are dedicated to transforming precision medicine for brain health. As a pioneer in the at-home EEG space, we are at the forefront of clinical development for innovative therapeutic solutions addressing neurological, psychiatric, and sleep disorders. Our FDA-cleared Waveband EEG headband, combined with advanced AI algorithms, facilitates the discovery and utilization of quantitative biomarkers. Our Clinico-EEG database encompasses EEG data from nearly 100,000 patients, and our cloud-native analytics platform enables extensive retrospective and predictive studies using real-world data. Join us in redefining patient care for conditions affecting brain physiology.We are searching for an Enterprise Client Principal to lead a significant, multi-year partnership with a major biopharmaceutical company. This partnership is pivotal to Beacon’s strategic growth and long-term vision. The successful candidate will manage the overall health and execution of this major account, from the post-contract launch phase through to delivering both immediate and sustainable value.This role transcends traditional business development and account management. It requires deep integration within the client organization, engaging with leadership and operational teams alike. The Enterprise Client Principal will ensure seamless cross-functional coordination, drive executive-level engagement, and implement long-term planning and exceptional execution across various parallel workstreams. This position is crucial for achieving the scientific, clinical, and commercial objectives of Beacon’s most strategic accounts.

About the RoleAs the Director of Client Implementation at Posh AI, you will spearhead our implementation initiatives, guiding a talented team of AI Implementation Managers to ensure seamless onboarding and successful client launches. This multifaceted role requires exceptional leadership, operational excellence, and a robust understanding of our technical products.You will collaborate with various departments, including Product, Engineering, Client Success, Sales, and Support, to enhance the client onboarding experience. Your responsibilities will include shaping implementation strategies, ensuring high-quality execution, and fostering team growth, all while maintaining strong client relationships and scalable processes as we expand. This position is hybrid, based in our Boston office.

About Catalant:Catalant is at the forefront of the Consulting 2.0 revolution, providing the world's premier organizations with on-demand access to a vast network of rigorously vetted independent consultants and former operators. Our innovative approach delivers strategic solutions tailored to address our clients' critical challenges through flexible and bespoke consulting engagements. Over the past decade, we have witnessed remarkable growth, with our clientele comprising over 30% of the Fortune 500, leading private equity firms, and a diverse array of organizations seeking external insights and professional expertise to propel their growth and success.We have redefined consulting for the modern era: it's digitally driven and harnesses the insights and capabilities of more than 100,000 seasoned professionals from top consultancies and global enterprises. Our consultants provide clients with a competitive advantage through actionable insights and practical support from leaders who have effectively addressed similar challenges in the past. Our business model is streamlined, agile, and designed to deliver unparalleled value, fundamentally changing how executives perceive consulting.Supported by premier venture investors, we are assembling a team that will elevate Catalant and the future of consulting to unprecedented heights.Role Overview:In the role of Client Partner, you will play a crucial role in the expansion of our Private Equity portfolio. You will work diligently to enhance Catalant's consulting engagements across private equity firms and their portfolio companies, overseeing the complete sales process from lead generation to deal closure and project renewal. With your in-depth knowledge of Catalant’s services and your expertise in the Private Equity sector, you will act as a trusted advisor to clients, identifying and advocating for tailored solutions that address their most urgent business challenges. As an individual contributor, your efforts will be vital in nurturing long-term client relationships and ensuring seamless interactions with Catalant, ultimately contributing to the sustained growth and success of both your accounts and the company.

Stage seeks a Senior Analyst, Client Operations in Boston, MA. The role centers on raising client satisfaction and streamlining how services are delivered. What you will do Work with teams throughout the company to ensure services run smoothly Support new methods and improvements that help the business grow Focus on making operational processes more efficient Collaboration This position involves regular interaction with colleagues across departments. The Senior Analyst helps coordinate efforts and shares insights to improve client outcomes.