Shift Leader

As a Shift Leader at our Birmingham store, located at 1919 11th Ave S, Birmingham AL 35205, you will take the helm of our bakery operations, ensuring an exceptional experience for our customers, day or night! Your ability to anticipate business flow during a successful shift will set you apart. A hands-on leader, you will engage in building orders, suggestive selling, baking, and customer interaction, all while fostering a fun and productive environment to 'Own the Night'! PERKS OF BEING A SHIFT LEADER:• Flexible part-time work schedules• Paid vacation and sick time• Interactive training and mentorship• Pet insurance for your furry friends• Job stability with a reputable and swiftly growing company• Opportunities for growth and promotion• Work in a dynamic and exciting team atmosphere• Employee discounts and FREE cookies with every shift! RESPONSIBILITIES OF A SHIFT LEADER:• Deliver outstanding customer service and high-quality products to all guests• Assist store leadership by maintaining smooth operations during your shift, sharing vital information, monitoring production efficiency, and supporting team training and coaching• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the Cookie Crew• Collaborate and support the Cookie Crew team• Maintain a safe and clean working environment for both customers and staff

About Blank StreetBlank Street is dedicated to becoming the leading food and beverage brand of our generation. Our mission is to enhance daily experiences through superior products, meticulous attention to detail, and a commitment to creating unforgettable moments. Our drive is fueled by the millions of customers we engage with in cities across the globe, and we embrace the limitless potential that lies ahead. Our success begins with our people, who are passionate about bringing joy and excellence every single day.Start Something Extraordinary…As a Shift Leader at Blank Street, you will be a key player who thrives in a collaborative environment, working alongside your team to deliver outstanding products. You are a natural communicator who takes pride in providing exceptional service and inspiring your team to deliver the same. You seek opportunities to serve your community and make a significant local impact. Customer-centric and quality-driven, you ensure that every customer receives exactly what they need, every day. You excel in fast-paced settings and appreciate an inclusive workplace where your contributions are valued, and you can truly make a difference.In this role, you will lead various initiatives to boost sales and enhance business performance. Supporting your General Manager, you will collaborate with the Senior Leadership team to provide feedback and drive improvements, playing a crucial role in the success of your store. As one of the first team members at this location, you will have the unique opportunity to establish a welcoming atmosphere and forge lasting connections within the neighborhood.

Established in 1971, Mulberry originates from Somerset, England, and has evolved into a globally recognized British lifestyle brand known for its exceptional quality and innovative design that embodies the Mulberry Spirit.With a strong commitment to sustainability ingrained in its ethos, Mulberry proudly achieved B Corp Certification in 2024, affirming its dedication to responsible business practices.As a global brand, Mulberry remains steadfast in its values, focusing on enhancing the well-being of people and the environment. Our team embodies honesty, dynamism, and a spirit of community.If you resonate with these values, we invite you to become part of our team.As a Concession Leader at Mulberry, you will guide your store and team towards success. Your passion for people, commitment to delivering an extraordinary customer experience, and eagerness to learn and develop will be key to your leadership role. You will have the opportunity to become an expert in your field and contribute to our 'Back to the Mulberry Spirit' strategy.Key Responsibilities:Team Development:- Create a high-performing team that celebrates diversity, ensuring every individual feels valued, respected, and included while promoting equity, empathy, and understanding in all interactions.- Foster dynamic discussions, encouraging ideas and various perspectives to drive creativity and collaboration.- Cultivate a culture that embraces honest feedback; recognize achievements, coach, and challenge team members.Customer Focus:- Create a welcoming and enjoyable environment for customers and your team.- Be dedicated to providing an engaging and memorable customer experience in your store and inspire your team to do the same.- Stay culturally connected, understanding how Mulberry integrates into the realms of life and art, using this knowledge to captivate our customers.

Join our dynamic team at Greene King as a Team Leader! We are looking for an enthusiastic individual who can inspire and lead our team to deliver exceptional service and achieve operational excellence. You will be responsible for overseeing daily operations, training staff, and ensuring that our customers receive the highest level of service.

Regional Team LeaderJoin our dynamic team as a Regional Team Leader, where you will oversee one of our four Operational circuit teams. Your mission will be to ensure we meet our service level agreements while optimizing our resource allocation for maximum efficiency and cost-effectiveness. You will play a pivotal role in ensuring that our client’s operational facilities are fully utilized and supported, and that our Operations team is performing at its best. Your focus will be on evaluating current practices and implementing continuous improvements for enhanced performance.Main ResponsibilitiesAs a Regional Team Leader, you will be an integral part of the Operations Management Team, reporting directly to the Operations Manager.Core Duties:Ensure your regional team is adequately resourced, structured, and led to consistently meet service level expectations.Provide clear objectives, guidance, and support for all team members, ensuring effective performance management including annual reviews.Monitor and enhance processes and policies to align with client goals while implementing departmental protocols to maximize productivity. Collaborate with Performance Management and Continuous Improvement teams.Work closely with operational colleagues to optimize resource planning, focusing on the capabilities of our Driver resources and collaborating with the Compliance team on driver development.Offer daily leadership to your regional team, ensuring the highest levels of effectiveness, efficiency, and coordination in service delivery.Partner with operational management to guarantee the Regional Teams meet their objectives, receiving the necessary assessments to agreed quality standards and timelines.Maintain high standards of accuracy and quality in communication with both internal and external customers.Initiatives:Focus on system accuracy and adherence to internal processes.Significance of Role:This critical role ensures the successful delivery of our client’s services by providing oversight and coordination of all service delivery operations.Your management of each circuit will significantly contribute to overall efficiency, effectiveness, and profitability.Key Competencies and ExperienceExpertise in planning and organizingDecisive decision-making abilitiesStrong influencing and leadership skillsEffective delegation techniquesTeamwork and performance management experience

Join the Raising Cane's team as an Assistant Restaurant Leader, where you will play a crucial role in ensuring exceptional customer experiences and maintaining high operational standards. As a vital member of our leadership team, you will assist in managing daily operations, training staff, and upholding the quality and integrity of our brand.

Join Accor Hotels as a Reception Team Leader and play a vital role in delivering exceptional guest experiences. You will lead the front desk team, ensuring that every guest receives outstanding service from the moment they arrive until they depart. Your leadership skills will inspire your team to maintain the highest standards of hospitality while effectively managing daily operations.

Join Raising Cane's as a Restaurant Leader and take charge of a vibrant dining experience! As a Restaurant Leader, you will oversee daily operations, ensure top-notch customer service, and lead a passionate team dedicated to creating delicious meals. Your leadership will be crucial in maintaining our high standards of quality and service.

Join our dynamic team as the Team Leader for Meetings, Events & Groups at Accor Hotels in Birmingham. In this pivotal role, you will oversee the planning and execution of a variety of events, ensuring exceptional service and client satisfaction. You will lead a talented team, coordinate with different departments, and contribute to the overall success of our events.

As a Team Leader at Greene King, you will play a pivotal role in guiding and inspiring our team to deliver exceptional service and create memorable experiences for our guests. Your leadership will be essential in maintaining our high standards, driving operational excellence, and fostering a positive culture within the team.We are looking for a passionate individual who thrives in a fast-paced environment and possesses a strong commitment to teamwork. Join us to lead a dedicated team and contribute to the success of our establishment!

Join our dynamic team at DashMart, a local fulfillment center powered by DoorDash, where we deliver household essentials and more to our customers’ doorsteps with exceptional speed and quality. As a Shift Lead, you will take charge of day-to-day operations in a fast-paced environment, ensuring a seamless execution of orders and leading your team to success. You will be responsible for maintaining inventory, overseeing safety and cleanliness, and ensuring a high standard of service for our customers and Dashers alike.

Airparks, part of the Holiday Extras Group, aims to make airport parking more reliable and stress-free for travelers. The team works to deliver dependable service and create smoother holiday experiences, always keeping the customer journey in mind. Role overview The Shift Manager oversees daily operations at a busy airport car park in Birmingham. This role involves leading a team, managing resources, and ensuring both staff and customers remain the focus of every decision. Shifts can bring unexpected challenges, so adaptability and clear communication matter. What you will do Supervise and motivate a diverse team during each shift Maintain efficient operations and deliver high levels of customer satisfaction Promote Airparks’ values: Great Service, Ownership, Team Spirit, Innovation, and Trust Support team growth through 1-2-1 meetings, appraisals, and development Allocate resources to meet operational needs Requirements Experience managing people in an operational environment Strong communication and leadership skills Ability to adapt quickly and make sound decisions Proactive in problem-solving and supporting the team Development and training Airparks supports employees with skill development, vocational training, and business management courses through university partnerships. Benefits Competitive salary Group profit share scheme Pension plan Private medical insurance for you and your family Cycle-to-work scheme Additional benefits may be available Location: Birmingham, England, United Kingdom

The Shift Lead at TA Travel Center is pivotal in ensuring seamless operations during assigned shifts. This role involves supervising staff, delivering outstanding customer service, and upholding the store's operational standards. The Shift Lead will train team members, manage inventory, process cash transactions, and foster a positive workplace atmosphere. This dynamic position necessitates robust leadership skills and the capability to navigate diverse challenges effectively.Key Responsibilities:Supervision: Manage daily operations during shifts, ensuring staff performance and task completion.Customer Interaction: Uphold exceptional customer service standards by promptly addressing inquiries, concerns, and complaints.Staff Training: Mentor and support new employees, facilitating their integration into the team and comprehension of store procedures.Inventory Control: Oversee inventory levels, assist in ordering and restocking supplies, and conduct regular inventory audits.Cash Handling: Handle cash registers and financial transactions, ensuring accuracy throughout shifts.Health and Safety: Implement safety protocols and regulations to guarantee a safe shopping environment.Reporting: Maintain effective communication with management regarding operational issues and staff performance.

Role Overview Ramboll seeks a Growth & Sales Market Leader to guide strategy and business development for the Highways sector across the UK and Ireland. This position is based in Birmingham. What You Will Do Lead strategic initiatives to expand Ramboll’s presence in the highways market. Drive sales performance and identify new growth opportunities. Work closely with teams across disciplines to shape solutions that address client needs. Support the development and execution of plans that strengthen client relationships and market position. About You Strong track record in sales or business development, ideally within the highways or related infrastructure sectors. Experience collaborating with multidisciplinary teams. Comfortable leading initiatives and delivering results in a competitive market.

Early Morning Care Professionals Location: Birmingham Home Instead Care is looking for caring individuals to join our team for early morning shifts. This role focuses on supporting clients with daily routines, offering both practical help and companionship at the start of their day. What You Will Do Assist clients with daily living activities Help maintain a safe and comfortable environment Encourage independence and provide friendly company If making a difference in someone’s morning appeals to you, we would like to hear from you.

We are seeking an experienced PTS Sentinel certified Crane Controller to join our team for a dynamic civils project located in the heart of Birmingham City Centre. This role involves working night shifts, with each shift comprising 10 hours of work.

Role Overview Ramboll is looking for a Growth & Sales Market Leader to serve as Director of the Water Market for UK & Ireland. This senior role is based in Birmingham and focuses on shaping strategy, expanding market presence, and strengthening relationships in the water sector, with a particular emphasis on transport expertise. What You Will Do Develop and implement strategies to grow Ramboll’s water market footprint in the UK & Ireland. Lead efforts to enhance operational efficiency across water-related projects. Oversee project delivery, ensuring work meets Ramboll’s standards for quality and client satisfaction. Build and maintain relationships with key stakeholders in the transport and water sectors. Collaborate with cross-functional teams to position Ramboll as a leader in sustainable water management solutions. What We Are Looking For Proven experience in the transport sector, with a strong record of driving growth and managing complex projects. Ability to develop and execute market strategies. Skilled at building partnerships and working with diverse teams. Commitment to high standards of client service and sustainable practices.

Join Our Team!Are you passionate about transforming the business travel experience? Perk, an innovative platform for travel and spend management, is seeking a Senior Night Shift Business Travel Consultant. You will play a key role in our Customer Care team, dedicated to enhancing the journey of business travelers.In this position, you will leverage your expertise in the Galileo GDS system to deliver exceptional service, ensuring that our clients have seamless travel experiences. If you thrive in a fast-paced environment and are driven to provide a 7-Star service, we want you on our team!

Join our compassionate team as a Community Care Assistant! In this rewarding role, you will provide essential support to individuals in their homes, ensuring they receive the care and assistance they need to live comfortably and independently. Your daily tasks will include helping with personal care, meal preparation, medication management, and companionship. We are looking for dedicated individuals who are passionate about making a positive impact in their community.

Join Our Growing Team as a Call Centre Team Manager - UtilitiesWe are excited to present an outstanding opportunity for seasoned Call Centre Team Managers to be part of an expanding company located in South Birmingham. If you aspire to be part of a progressive organization that fosters growth and skill development, we encourage you to apply.Due to significant growth, our client is looking to add 2 more Team Managers to their dynamic operation.Key ResponsibilitiesLead and manage a team of 10-15 advisorsOffer support and strategic advice to enhance operations within the call centreConduct monthly one-on-ones to assess Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)Deliver side-by-side coaching and constructive feedback to advisorsReview and refine company policies to ensure optimal customer outcomesOversee the customer journey and resolve complaints, aiming for first-contact resolutionGuide advisors through complex calls utilizing past experiences and insightsPersonal Attributes RequiredTeam-oriented mindsetExceptional interpersonal and influencing abilitiesCapable of motivating and nurturing a teamDedicated to enhancing customer service and experienceThis is a permanent position, with interviews scheduled in the coming weeks. Candidates should possess a minimum of 2 years of management experience.Working Hours: Flexibility is required, as hours will be between 8 AM and 8 PM, Monday to Friday, with 1 in 4 Saturdays.Salary: Up to £30,000 per annum, commensurate with experience. Benefits include a pension scheme, 28 days of holiday, and a fantastic working environment.