About the job
Pinewood. AI is on the lookout for dynamic automotive professionals with a robust background in sales, vehicle administration, and operations to enhance our Training and Implementation Team. In this pivotal role, you will be responsible for the seamless implementation, configuration, and user training on our Vehicle modules, serving dealerships across the UK and internationally.
Your main objective will be to customize the system according to dealership processes and effectively train and coach dealership teams on our platform’s Sales features: from lead capture and enquiry qualification to CRM, opportunity and pipeline management, quotations, orders, F&I compliance, delivery, handover, and follow-up. Additionally, you will ensure smooth integration with vehicle processes, including vehicle creation, stock management, costing, invoicing, and registration to facilitate a cohesive sales journey.
We seek a candidate with substantial knowledge of sales, vehicle administration, and operations, coupled with exceptional communication skills and the ability to deliver impactful implementation and training that transforms dealership performance.
Key Responsibilities:
- Configure and implement the Pinewood. AI platform in both new and existing dealerships, customizing settings to align with business processes.
- Conduct engaging training sessions for sales personnel, business managers, and vehicle administrators, fostering confidence in platform usage.
- Educate users on the entire sales cycle, encompassing lead management, CRM, opportunity pipeline, quotations, F&I, compliance, delivery, handover, and follow-up.
- Advise dealerships on vehicle-related processes such as vehicle creation, stock management, costing, invoicing, and registration.
- Lead implementation projects from planning through to Go Live, ensuring smooth transitions from legacy systems.
- Provide both onsite and remote consultancy to encourage platform adoption, optimization, and continuous enhancement.
- Collaborate with dealership stakeholders to grasp requirements and ensure best-practice configuration.
- Proactively identify opportunities to refine implementation strategies and elevate customer experiences.
- Develop in-depth understanding of platform functionalities across sales, vehicles, and related integrations.
- Act as a trusted advisor, assisting retailers in boosting efficiency and maximizing profitability through our platform.

