Resourcing Planning and Process Improvement Manager

Resourcing Planning and Process Improvement ManagerJoin a leading Utility company in Birmingham as a Resourcing Planning and Process Improvement Manager. We are seeking a skilled professional with a proven track record in resource planning and process enhancement.In this pivotal role, you will oversee reporting and analytical functions while managing the operational aspects of our Call Centre. Your insights will drive process improvements as you evaluate departmental workflows and recommend impactful changes. A strong background in project management and workforce management systems is essential.Reporting directly to the Operations Manager, your primary focus will be on developing strategic and tactical resourcing capabilities within the Customer Service Department.Key Responsibilities:Collaborate with departmental managers to produce and document monthly reports, ensuring timely delivery and alignment with critical meeting deadlines.Establish a system for tracking and measuring progress against strategies, operational plans, and key performance indicators (KPIs).Design and implement planning, scheduling, and reporting controls for the Customer Experience division.Enhance workforce planning capabilities to create resource plans and manage shift patterns while adhering to KPIs and controlling overtime budgets.Develop new processes to maintain consistency across all business areas.Assess and recommend changes to current processes within departments.

Join Our Team as a Resource Planning AnalystWe are collaborating with a leading utility company in Birmingham that is seeking a skilled Resource Planning Analyst and Process Improvement Manager. In this pivotal role, you will oversee reporting and analysis while managing the operational aspects of our Call Centre.Your expertise will be instrumental in driving process enhancements across departments. You will assess existing workflows and propose actionable improvements. Experience with Workforce Management (WFM) systems and project management is highly desirable.Reporting directly to the Operations Manager, your primary responsibility will be to provide strategic and tactical planning and resourcing within the Customer Service Department.Key Responsibilities:Collaborate with department managers to ensure timely production of monthly reports, aligning with key meeting deadlines.Establish a tracking system for monitoring progress against strategic goals, operational plans, and KPI achievements.Develop and implement effective planning, scheduling, and reporting controls for the Customer Experience area.Enhance workforce planning capabilities, producing resource plans and shift patterns while managing KPIs and SLAs, as well as controlling the overtime budget.Design and implement new processes to maintain consistency across all business areas.Analyze current processes and recommend improvements across departments.

Join Ramboll as a DCO Planning Director, where you will lead strategic planning initiatives and drive urban development projects in the vibrant city of Birmingham. You will leverage your extensive experience to guide multidisciplinary teams, ensuring the delivery of innovative solutions that meet client needs while adhering to sustainability practices.

Join a leading manufacturer of precision components serving the aerospace industry as a Manufacturing Engineer. This contract position is based at our Birmingham facility. We seek candidates with a strong background in process optimization and new product launches within a high-speed manufacturing environment, ideally with aerospace experience.Commutable from: Birmingham, Bromsgrove, Solihull, Halesowen, Stourbridge, Redditch, Shirley.Rate: £35 - £55 per hour

Join our dynamic team as a Senior Planning Engineer at Turner Townsend, where your expertise will help shape innovative real estate projects. You will leverage your extensive experience in planning and project management to deliver successful outcomes for clients. Collaborate with a diverse group of professionals dedicated to excellence in the real estate sector.

Join Evelyn Partners as the Director of Financial Planning, where you will lead strategic financial initiatives and drive growth across the organization. We are looking for a results-oriented professional who can provide visionary leadership, guiding our financial planning processes to support our ambitious goals.

Join Our TeamAt AECOM, our Transport Development Planning and Management Team is at the forefront of delivering innovative projects across the UK and internationally. Engaging in diverse sectors, we are proud to support developments in housebuilding, including visionary planning approvals like the Langarth Garden Village. We collaborate with major organizations such as Jaguar Land Rover, various Universities, and NHS Trusts to enhance their Estates. Our extensive portfolio includes urban regeneration projects like Liverpool Street Station, Cardiff Central Square, and Kings Quarter in Gloucester. For the public sector, we assist numerous Highways Authorities in Development Management and Local Plan preparation. We encourage our staff to broaden their knowledge and experience by working across different sectors.AECOM provides a comprehensive array of services within the Built Environment, promoting collaboration among multidisciplinary teams to unlock significant value for our clients. Our deep expertise enables us to manage complex projects and deliver impactful outcomes. We are also leading the transport work for several Solar Energy Development Consent Orders (DCOs) in the UK, with many more in progress. Alongside our Buildings and Places colleagues, we offer multidisciplinary services for development clients such as Homes England.Your RoleAre you ready to push the limits of what's possible?We are looking for a driven individual to join our well-established Development Planning and Management Team in Birmingham as an Associate Director. Your primary focus will be to lead growth in the West Midlands private sector market, bringing in new projects that enhance connectivity, sustainability, and overall quality of life.About YouWe seek a client-focused Associate Director who can significantly contribute to driving growth in the West Midlands area. You will be part of a high-performing team of Development Planners with a stable workload. This role represents a significant investment in an individual capable of expanding our client base and driving revenue growth. Ideally, you will have a proven track record in business development and team management, taking the lead on project delivery, managing client and stakeholder relationships, coordinating teams, ensuring quality, and achieving outstanding results.The ideal candidate will be a self-motivated professional, well-connected within the West Midlands development market, and eager to take a lead role in client engagement while managing dynamic teams focused on delivering high-quality outcomes.

Role overview Rexel is hiring a Human Resources Advisor in Birmingham. This role supports HR initiatives and helps maintain a positive workplace culture. The advisor works closely with different departments to put HR strategies into action that fit the company’s goals. What you will do Support HR programs and projects across the business Collaborate with teams to implement HR strategies Help strengthen employee engagement Contribute to organizational performance through effective HR practices

Join RSS Infrastructure Limited (RSSI), a recognized leader in the Rail and Construction industry, awarded at the 2018 ‘Rail Partnership Awards’ by Network Rail for our innovative solutions enhancing safety and productivity.With offices in Birmingham and Doncaster, we employ over 70 dedicated staff and a versatile contingent workforce across the UK. Our extensive service offerings include Overhead Line Electrification, Vegetation Management, Track Access, Civils/Construction solutions, Safety Critical Resource Services, Magnetic Safety Barrier Fencing, Magnetic Points Boards, and Signalling Services. We are proud to be the UK’s exclusive provider of Track Warning Systems.Your Role:As a Resource Consultant working night shifts over weekends, you will play a vital role in supporting all business units during non-office hours and serve as the primary contact for any issues arising from clients or the RSS workforce. You will work three 12-hour shifts (36 hours weekly) from Friday at 20:00 until Monday at 08:00. Your clear and confident communication will ensure seamless collaboration between departments, their respective teams, and clients, facilitating a comprehensive understanding of ongoing matters across the organization. Additionally, you will champion safety protocols by reinforcing RSSI's safety values.Your key responsibilities will include:Managing out-of-hours calls from customers and contractors, resolving issues across RSS business units, and preparing handovers for follow-up during regular hours as necessary.Updating the internal system (Aspire) to reflect evening handovers, ensuring all internal and external requests are addressed.Documenting all out-of-hours activities on the Aspire system, including calls, incidents, and necessary follow-up actions.Proactively following up on out-of-hours complaints and preparing detailed handovers for the relevant internal departments.Fostering strong relationships with both clients and the RSS contracted workforce.Contacting workers two hours prior to each shift to confirm their availability, and replacing them or informing the client as needed.Engaging with night shift RSS workers to ensure they are punctual, properly briefed, and equipped with the necessary PPE and tools.

Join our dynamic team as a Human Resources Assistant at Mindlance, where you will play a vital role in supporting our HR functions and enhancing our workplace culture. In this position, you will assist in various HR activities, including recruitment, employee onboarding, and maintaining employee records. Your contributions will help foster a positive work environment and support our commitment to excellence.

What will you be doing?As a Resource Consultant, you will play a crucial role in providing support to all business units of RSS during weekend nights. Your responsibility will be to act as the out-of-hours cover for any issues that arise from our customers and the RSS workforce. You will be required to work three 12-hour shifts from 20:00 to 08:00 on Friday, Saturday, and Sunday nights.As a clear and confident communicator, you will ensure effective communication between departments and clients, enabling day teams to have a thorough understanding of ongoing situations across the business. Additionally, you will serve as a safety ambassador by reinforcing RSSI's safety values.Your daily responsibilities will include:Receiving out-of-hours calls from customers and contractors, resolving issues across RSS business units, and preparing handovers for office staff during regular hours when necessary.Updating the internal system (Aspire) in line with evening handovers to meet both internal and external requests.Logging all out-of-hours activities on the relevant system (Aspire), including calls, incidents, and any necessary follow-up actions.Promptly following up on out-of-hours complaints and preparing detailed handovers for the relevant internal department.Building and maintaining strong relationships with both clients and RSS’s contracted workforce.Contacting every worker two hours prior to their shift to confirm availability and arranging replacements or informing clients as required.Engaging with all night-time RSS workers nightly to ensure they arrive on time, are correctly briefed, and have the necessary PPE and tools for their jobs.Conducting immediate internal investigations into any exceedances and closing out where possible, providing handovers to Heads of Departments/Compliance Managers.

Turner Townsend is seeking a highly skilled Project Director specializing in Planning and Scheduling to join our dynamic team in Birmingham. As a pivotal leader, you will oversee project timelines, ensuring successful delivery while aligning with strategic goals. Your expertise will contribute to enhancing project performance and driving efficiency.

We are seeking a highly skilled Project Controls Engineer specializing in Planning for our Defence sector. This full-time position is based in Birmingham, and we look for professionals with a strong background in project management and controls within a defence context. You will collaborate with cross-functional teams to ensure projects are delivered on time and within budget.

Role overview This 12-month fixed term Menu Process Manager position at Greene King is based in Birmingham and offers a hybrid work arrangement. The main focus is to manage and enhance menu processes throughout the business, supporting both operational needs and brand consistency. Key responsibilities Manage menu processes to align with Greene King’s brand standards and meet customer expectations. Identify areas for improvement and implement changes to increase efficiency in menu operations. Collaborate with teams across departments to ensure a consistent and high-quality dining experience. Promote and apply best practices in menu development and execution. Contract details 12-month fixed term contract Hybrid work arrangement based in Birmingham

As a skilled HR Business Partner, you will serve as the primary point of contact for management and staff regarding all HR-related and employment law matters, both operationally and strategically.Proactively address and resolve employee relations issues, ensuring all processes (identification, reporting, investigation, resolution) comply with legal and internal standards.Collaborate with the business on organizational design and redesign efforts to enhance overall business performance.Implement and continually refine HR processes and diversity initiatives, ensuring adherence to best practices and achieving maximum efficiency.Analyze and assess data to identify trends, recommending solutions to enhance employee performance, retention, and engagement. Present findings and proposed actions to business stakeholders on a weekly basis.Oversee the entire employee journey to attract exceptional talent and cultivate a culture of retention within our valued workforce.Possess extensive experience across all facets of HR Business Partnering, including reward systems, employee relations, talent management, succession planning, restructuring, and leadership development.Build strong working relationships with Business Unit Managers to ensure effective management of HR activities.Provide coaching and training to line managers on all employee relations matters.Manage the exit interview process, ensuring that relevant information is communicated and feedback is provided to managers when appropriate.Assist in the recruitment and onboarding of new employees to meet business needs as required.Support the maintenance of suitable systems for measuring key aspects of HR development. Monitor, measure, and report on HR issues, opportunities, development plans, and achievements, providing metrics within agreed formats and timelines.Ensure compliance with relevant legislation, including but not limited to Data Protection, Health and Safety, and Immigration requirements.Partner with Business Leaders to identify training and development needs.Facilitate engaging training sessions, workshops, and webinars for employees, ensuring that training meets learning objectives and is tailored to diverse learning styles.

This Director-level position focuses on capacity planning and operational forecasting at Protective Life Corporation in Birmingham, AL. The role centers on developing and refining models that help the organization manage resources, support growth, and maintain financial efficiency. Strategic direction is a key part of the job, with an emphasis on forecasting, long-term planning, and scenario modeling. Close collaboration with Operational Leadership ensures that planning efforts align with overall business objectives. What you will do Design and continuously improve capacity planning models at the enterprise level. Oversee forecasting activities, long-term planning, and scenario analysis to inform organizational strategy. Work closely with Operational Leadership to ensure plans support business goals. Integrate data from multiple sources to guide planning strategies. Provide insights that influence investment decisions, vendor management, and workforce planning. Lead and mentor a team dedicated to forecasting and capacity planning. Foster a culture of excellence, consistency, and professional growth within the team. What success looks like Scalable and effective planning models implemented throughout the organization. Actionable insights delivered to support critical decision-making. Strong partnerships with operational leaders and other stakeholders. An engaged, high-performing team with clear opportunities for development.

Join Segula Technologies as an Automotive Process Engineer, where you will play a pivotal role in enhancing manufacturing processes for leading automotive clients. Your expertise will help streamline workflows, improve efficiency, and ensure top-notch quality standards in our projects.

No Prior Experience Required!Are you eager to kickstart a fulfilling career in an office setting?Is a future in Human Resources appealing to you?If yes, this opportunity is perfect for you!The current job market is experiencing a significant shortage of skilled HR professionals, leading to a high demand for qualified personnel.We collaborate with various employers actively seeking motivated and newly trained individuals ready to embark on a career in Human Resources (HR).Our comprehensive programs offer the essential knowledge, skills, and certifications necessary for success in this field. Upon completion, we will connect you with our network of employers to help you secure vital roles within the HR sector.Join our complimentary CIPD Human Resources Webinar by clicking 'Apply for this job', and we will send you the registration link. After attending this free online event, you can decide if this career path is right for you.

1099 Contractor OpportunityLocation: Birmingham, Alabama (and surrounding areas)About Proof Technology Proof is a premier nationwide legal services provider, dedicated to connecting independent process servers with law firms and individuals who require their expertise. We are actively seeking motivated Process Servers to expand our network of independent contractors responsible for delivering legal documents in your vicinity. Enjoy the flexibility to set your own schedule and manage your workload. Choose the assignments that suit you best and monitor your earnings through our industry-leading mobile application. Each serve is backed by the support of a dedicated operational specialist! Advantages of Partnering with Proof Flexible Scheduling: Work at your convenience, take on as much or as little work as you prefer. Geographic Flexibility: Define your service area and claim jobs via the Proof app. Advanced Technology: Leverage our app to accept tasks, track earnings, and engage in live chats with clients and Proof representatives. Application Process Join us in just a few minutes and start earning within days! You can apply to become an independent Process Server directly on the Proof website or through our Mobile App. The sign-up process is straightforward and requires you to provide your name, proof of insurance, and driver’s license number. Verification of your identity and a brief background check are also part of the process. For more details, visit: Proof Process Server Application Qualifications Certification: A valid license, registration, or certification as a Process Server is required per your state or county regulations. A valid driver's license is also necessary. Technical Skills: Proficiency with iPhone/iPad or Android devices and the ability to navigate mobile applications. Document Management: Competence in scanning and printing documents; free printing services are available through FedEx. Experience: Previous experience in process serving or a related field (such as law enforcement or private investigations) is essential, as Proof is not an employer and does not provide training. Membership in the National Association of Professional Process Servers (NAPPS) is preferred. Join Proof and take charge of your schedule while delivering vital services in the legal sector. Apply now to become one of the respected independent Process Servers utilizing the Proof platform.

Join our dynamic team at Mindlance as a Specimen Processing Specialist / Medical Assistant. In this role, you will play a crucial part in supporting our laboratory operations by efficiently processing specimens and assisting healthcare professionals in delivering high-quality patient care. Your attention to detail and ability to work in a fast-paced environment will be essential.