Customer Proposition Lead

Join Rexel Group as a Customer Proposition Lead, where you will play a pivotal role in enhancing our customer engagement strategies. Your expertise will help us develop tailored propositions that resonate with our clients, driving satisfaction and loyalty.

The Shift Lead at TA Travel Center is pivotal in ensuring seamless operations during assigned shifts. This role involves supervising staff, delivering outstanding customer service, and upholding the store's operational standards. The Shift Lead will train team members, manage inventory, process cash transactions, and foster a positive workplace atmosphere. This dynamic position necessitates robust leadership skills and the capability to navigate diverse challenges effectively.Key Responsibilities:Supervision: Manage daily operations during shifts, ensuring staff performance and task completion.Customer Interaction: Uphold exceptional customer service standards by promptly addressing inquiries, concerns, and complaints.Staff Training: Mentor and support new employees, facilitating their integration into the team and comprehension of store procedures.Inventory Control: Oversee inventory levels, assist in ordering and restocking supplies, and conduct regular inventory audits.Cash Handling: Handle cash registers and financial transactions, ensuring accuracy throughout shifts.Health and Safety: Implement safety protocols and regulations to guarantee a safe shopping environment.Reporting: Maintain effective communication with management regarding operational issues and staff performance.

Founded in 1971, Mulberry has its roots in Somerset, England, and has evolved into an internationally recognized British lifestyle brand celebrated for its exceptional quality and design that embodies the Mulberry Spirit.With sustainability ingrained in our ethos since our inception, we are proud to have achieved B Corp Certification in 2024, reflecting our commitment to a purpose-driven approach.As a global brand, we remain steadfast in our values, continuously striving to enhance our impact on both people and the planet. Our team is characterized by honesty, dynamism, and a strong sense of community.If you resonate with these values, we invite you to become a part of our team.At Mulberry, our Supervisors are referred to as 'Team Leads' because we seek individuals who are passionate about people, driven to provide an extraordinary customer experience, and eager to learn and grow, both personally and professionally. We encourage you to become an expert in your field and actively participate in our 'Back to the Mulberry Spirit' strategy.Key Responsibilities:Customer-Centric Focus: - Create an inviting and enjoyable atmosphere for customers and your team. - Deliver a memorable customer experience and inspire your team to do the same. - Stay culturally connected and leverage the essence of Mulberry to excite our customers. - Foster and maintain important customer relationships through in-store CRM tools.Team Development: - Cultivate a high-performing team that values diversity, ensuring each individual feels valued and respected. Champion equity, empathy, and understanding in all interactions. - Encourage open discussions and welcome diverse perspectives to drive creativity and collaboration.

Digital Lead - Jewellery Quarter, Birmingham Join us at HiredOnline as a Digital Lead and embark on a transformative journey in your career. We are a vibrant full-service marketing agency located in the heart of Birmingham, dedicated to fostering careers rather than mere jobs. Your role will be pivotal in shaping our future, with numerous opportunities for professional development and growth. We are looking for innovative individuals who will drive both our clients' success and our own business forward with a digital-first mindset. What We Offer: This position is essential for our business's expansion, and we are prepared to offer an attractive compensation package that includes: A competitive salary Pension scheme Mobile phone allowance Private health insurance City parking privileges Fast-tracked promotion opportunities Company share scheme Continuous personal development investment Up to five Freddos a day (or fruit equivalent) Your Role: As our Digital Lead, you will be both a strategic thinker and a hands-on executor. Your responsibilities will range from ideation to execution, managing projects effectively while collaborating closely with our talented team. During your initial six months, you will engage directly with code, update websites, and coordinate with our hosting providers. Key Responsibilities: Develop and execute digital briefs, leveraging insights to guide the digital development process. Collaborate with the Client Service Teams (CST) to identify and fulfill clients’ digital requirements across multi-channel marketing campaigns, devising innovative digital strategies that adhere to accessibility and web standards. Engage directly with clients during project scoping and development to ensure all digital outputs align with brand guidelines. Support pitch teams with relevant digital samples and stay informed on industry trends and tools. Understand hosting, domain management, and data protection to ensure data security and compliance with GDPR for all digital projects. Act as an internal expert in digital development, inspiring and educating staff about the latest digital applications and their business benefits.

Energy:At AECOM, we are at the forefront of the energy transition, driving innovation and promoting sustainability.Our Energy Business Unit consists of three specialized practices: renewables (including hydropower), electrical transmission & distribution, and nuclear (exclusive to the UK). Each practice is crucial in shaping the future of energy, providing innovative solutions that prioritize efficiency, reliability, and sustainability.RenewablesWe are dedicated to facilitating the urgent shift from carbon-heavy energy sources to more decentralized and flexible energy systems. Our energy specialists collaborate across our global network to offer comprehensive solutions, designs, and support across various technical domains, including hydropower, offshore and onshore wind power, solar energy, carbon capture, alternative fuels, hydrogen, and crucially, energy demand assessment and carbon reduction. We are committed to sustainable solutions, merging our engineering and scientific expertise with environmental insights to achieve fair and biodiverse outcomes.Start here. Grow here.Join our dynamic hydro team as the Hydropower Lead. You will play a vital role in both the technical and business aspects of projects within our energy division. This position involves leading a high-performing team while focusing on international collaboration, particularly in the UK, Ireland, Europe, and India.Your responsibilities will encompass various project stages, from feasibility studies to detailed design and site construction supervision, both domestically and internationally. Our clients range from large energy utility generators to private developers and contractors.Key Responsibilities:Function as a program manager, project manager, or technical lead, directing multi-disciplinary teams to successfully complete major hydropower projects, with an emphasis on client communication and delivery.Lead initiatives for major hydropower projects by crafting significant proposals and engaging directly with clients.Assist senior leadership in formulating business strategies for hydropower, informed by market trends and insights.

About the RoleActivematter is on the lookout for a dynamic Digital Delivery Lead to oversee a range of digital and growth projects. This pivotal role involves steering core teams and managing third-party vendors to ensure the timely delivery of innovative solutions that meet both quality standards and budgetary constraints.As a Delivery Lead, you will demonstrate exceptional leadership, provide commercial insights, and engage effectively with senior stakeholders, all while being accountable for achieving tangible business results.

Role overview AND Digital is looking for a Lead Data Engineer based in Birmingham, England. This role focuses on shaping data solutions that help guide business decisions. The Lead Data Engineer takes responsibility for designing and implementing reliable data systems, working closely with teams throughout the company to strengthen data-driven strategies. What you will do Oversee the architecture and delivery of data platforms and pipelines Mentor and support junior data engineers Work with cross-functional teams to advance analytics and technology initiatives What we value Background in data architecture and analytics Ability to lead and develop engineering talent Interest in applying technology to address business challenges

Join Hollister as a Key Lead, where you will play a crucial role in inspiring and engaging our team to deliver exceptional customer experiences. You will be responsible for driving sales and ensuring that our store reflects the Hollister brand. Ideal candidates are dynamic leaders who excel in a fast-paced retail environment.

Join Bosch Group as a Lead Quality Engineer in Birmingham, where you'll drive excellence in product quality and engineering processes. In this pivotal role, you'll lead a team of quality professionals, ensuring that all engineering outputs meet the highest standards. Your leadership will be essential in fostering a culture of quality and continuous improvement across the organization.

Join the Bosch Group as a Lead Quality Engineer, where you will play a key role in enhancing product quality and operational excellence. This pivotal position involves leading a team of engineers in implementing quality standards and methodologies, ensuring the highest level of product performance and compliance.

Join our dynamic team at DashMart, a local fulfillment center powered by DoorDash, where we deliver household essentials and more to our customers’ doorsteps with exceptional speed and quality. As a Shift Lead, you will take charge of day-to-day operations in a fast-paced environment, ensuring a seamless execution of orders and leading your team to success. You will be responsible for maintaining inventory, overseeing safety and cleanliness, and ensuring a high standard of service for our customers and Dashers alike.

As the AI Engineering PMO Lead at Sidetrade, you will take ownership of our innovative initiatives from start to finish. Your role involves defining the strategic vision, crafting a comprehensive roadmap, and orchestrating the delivery of multiple agentic projects concurrently. You will prioritize use cases based on their business impact, engage senior stakeholders across various functions, and ensure that our agents are successfully delivered, adopted, and yield measurable results.About Sidetrade:Sidetrade is a pioneering AI company listed on Euronext Growth, dedicated to transforming how enterprises extract value from their customer interactions through our cutting-edge Order-to-Cash Intelligence platform and advanced Data Lake.We take pride in our diverse team of 38 nationalities, whose unique perspectives fuel our innovation, foster a cohesive team culture, and promote a customer-first mentality. Since 2022, Sidetrade has been recognized as a Gartner® Magic Quadrant™ Leader.We believe in valuing passion over perfection. If you are eager to learn and bring enthusiasm to your work, we want to hear from you. Be yourself. Grow with us.Interested in learning more about Sidetrade? Tune into the Sidetrade Inside Out podcast.

Join Version1 as a Technical Lead, where you will spearhead innovative projects in our Apps Modernisation & Integration department. Your expertise will drive our commitment to excellence in technology solutions. This is a fantastic opportunity for someone looking to elevate their career by leading a talented team, shaping project strategies, and ensuring the successful execution of technical initiatives.

Join AECOM as a Digital Delivery IM Lead in the Energy sector, where you will play a pivotal role in leading digital transformation initiatives. You will be responsible for overseeing project delivery and ensuring that client requirements are met efficiently and effectively. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to sustainable energy solutions.

Join our dynamic team as a Customer Service Officer at alphabeinsightinc, where you will play a pivotal role in providing exceptional service to our valued customers. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our products and services.In this fast-paced environment, you will collaborate with various departments to address customer needs effectively, contributing to our commitment to quality and excellence.

As a Customer Service Liaison at Alpha Insight Inc., you will serve as a vital link between our clients and our team, ensuring excellent service delivery and customer satisfaction. You will be responsible for addressing client inquiries, resolving issues, and fostering strong relationships to enhance client experiences. Your role will involve proactive communication, collaboration with cross-functional teams, and the ability to manage multiple tasks effectively. Join us to make a significant impact on our customer service excellence!

Join our dynamic team at Alpha Insight Inc. as a Customer Service Representative! In this role, you will be the frontline support for our clients, addressing inquiries and resolving issues with professionalism and efficiency. Your contribution will significantly enhance the customer experience, ensuring satisfaction and loyalty.

Join Prosidian Consulting as a Lead Facilitator in our Environmental Facilitation Services team. In this pivotal role, you will guide and support initiatives aimed at promoting sustainability and environmental stewardship. Your expertise will be instrumental in facilitating discussions, workshops, and collaborative efforts among stakeholders to achieve impactful outcomes in environmental projects.

We are seeking a seasoned Lead Commercial Manager specializing in the water sector to join our dynamic team in Birmingham. In this pivotal role, you will leverage your expertise to manage and oversee commercial strategies that enhance our water management projects. You will be responsible for negotiating contracts, managing client relationships, and ensuring that all commercial activities align with our strategic objectives.As a key player in our organization, you will also mentor junior staff, ensuring knowledge transfer and professional growth within the team. Your insights will contribute to the development of innovative solutions that meet our clients' needs while optimizing project outcomes.

Join AECOM as a Technical Design Lead specializing in Data Centres, where you will play a pivotal role in leading innovative design solutions. This position offers a unique opportunity to be at the forefront of data center technology, working alongside a team of dedicated professionals to deliver exceptional projects.