Concession Leader

Established in 1971, Mulberry originates from Somerset, England, and has evolved into a globally recognized British lifestyle brand known for its exceptional quality and innovative design that embodies the Mulberry Spirit.With a strong commitment to sustainability ingrained in its ethos, Mulberry proudly achieved B Corp Certification in 2024, affirming its dedication to responsible business practices.As a global brand, Mulberry remains steadfast in its values, focusing on enhancing the well-being of people and the environment. Our team embodies honesty, dynamism, and a spirit of community.If you resonate with these values, we invite you to become part of our team.As a Concession Leader at Mulberry, you will guide your store and team towards success. Your passion for people, commitment to delivering an extraordinary customer experience, and eagerness to learn and develop will be key to your leadership role. You will have the opportunity to become an expert in your field and contribute to our 'Back to the Mulberry Spirit' strategy.Key Responsibilities:Team Development:- Create a high-performing team that celebrates diversity, ensuring every individual feels valued, respected, and included while promoting equity, empathy, and understanding in all interactions.- Foster dynamic discussions, encouraging ideas and various perspectives to drive creativity and collaboration.- Cultivate a culture that embraces honest feedback; recognize achievements, coach, and challenge team members.Customer Focus:- Create a welcoming and enjoyable environment for customers and your team.- Be dedicated to providing an engaging and memorable customer experience in your store and inspire your team to do the same.- Stay culturally connected, understanding how Mulberry integrates into the realms of life and art, using this knowledge to captivate our customers.

Join our dynamic team at Greene King as a Team Leader! We are looking for an enthusiastic individual who can inspire and lead our team to deliver exceptional service and achieve operational excellence. You will be responsible for overseeing daily operations, training staff, and ensuring that our customers receive the highest level of service.

As a Shift Leader at our Birmingham store, located at 1919 11th Ave S, Birmingham AL 35205, you will take the helm of our bakery operations, ensuring an exceptional experience for our customers, day or night! Your ability to anticipate business flow during a successful shift will set you apart. A hands-on leader, you will engage in building orders, suggestive selling, baking, and customer interaction, all while fostering a fun and productive environment to 'Own the Night'! PERKS OF BEING A SHIFT LEADER:• Flexible part-time work schedules• Paid vacation and sick time• Interactive training and mentorship• Pet insurance for your furry friends• Job stability with a reputable and swiftly growing company• Opportunities for growth and promotion• Work in a dynamic and exciting team atmosphere• Employee discounts and FREE cookies with every shift! RESPONSIBILITIES OF A SHIFT LEADER:• Deliver outstanding customer service and high-quality products to all guests• Assist store leadership by maintaining smooth operations during your shift, sharing vital information, monitoring production efficiency, and supporting team training and coaching• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the Cookie Crew• Collaborate and support the Cookie Crew team• Maintain a safe and clean working environment for both customers and staff

Regional Team LeaderJoin our dynamic team as a Regional Team Leader, where you will oversee one of our four Operational circuit teams. Your mission will be to ensure we meet our service level agreements while optimizing our resource allocation for maximum efficiency and cost-effectiveness. You will play a pivotal role in ensuring that our client’s operational facilities are fully utilized and supported, and that our Operations team is performing at its best. Your focus will be on evaluating current practices and implementing continuous improvements for enhanced performance.Main ResponsibilitiesAs a Regional Team Leader, you will be an integral part of the Operations Management Team, reporting directly to the Operations Manager.Core Duties:Ensure your regional team is adequately resourced, structured, and led to consistently meet service level expectations.Provide clear objectives, guidance, and support for all team members, ensuring effective performance management including annual reviews.Monitor and enhance processes and policies to align with client goals while implementing departmental protocols to maximize productivity. Collaborate with Performance Management and Continuous Improvement teams.Work closely with operational colleagues to optimize resource planning, focusing on the capabilities of our Driver resources and collaborating with the Compliance team on driver development.Offer daily leadership to your regional team, ensuring the highest levels of effectiveness, efficiency, and coordination in service delivery.Partner with operational management to guarantee the Regional Teams meet their objectives, receiving the necessary assessments to agreed quality standards and timelines.Maintain high standards of accuracy and quality in communication with both internal and external customers.Initiatives:Focus on system accuracy and adherence to internal processes.Significance of Role:This critical role ensures the successful delivery of our client’s services by providing oversight and coordination of all service delivery operations.Your management of each circuit will significantly contribute to overall efficiency, effectiveness, and profitability.Key Competencies and ExperienceExpertise in planning and organizingDecisive decision-making abilitiesStrong influencing and leadership skillsEffective delegation techniquesTeamwork and performance management experience

Join the Raising Cane's team as an Assistant Restaurant Leader, where you will play a crucial role in ensuring exceptional customer experiences and maintaining high operational standards. As a vital member of our leadership team, you will assist in managing daily operations, training staff, and upholding the quality and integrity of our brand.

Join Accor Hotels as a Reception Team Leader and play a vital role in delivering exceptional guest experiences. You will lead the front desk team, ensuring that every guest receives outstanding service from the moment they arrive until they depart. Your leadership skills will inspire your team to maintain the highest standards of hospitality while effectively managing daily operations.

Join Raising Cane's as a Restaurant Leader and take charge of a vibrant dining experience! As a Restaurant Leader, you will oversee daily operations, ensure top-notch customer service, and lead a passionate team dedicated to creating delicious meals. Your leadership will be crucial in maintaining our high standards of quality and service.

Join our dynamic team as the Team Leader for Meetings, Events & Groups at Accor Hotels in Birmingham. In this pivotal role, you will oversee the planning and execution of a variety of events, ensuring exceptional service and client satisfaction. You will lead a talented team, coordinate with different departments, and contribute to the overall success of our events.

As a Team Leader at Greene King, you will play a pivotal role in guiding and inspiring our team to deliver exceptional service and create memorable experiences for our guests. Your leadership will be essential in maintaining our high standards, driving operational excellence, and fostering a positive culture within the team.We are looking for a passionate individual who thrives in a fast-paced environment and possesses a strong commitment to teamwork. Join us to lead a dedicated team and contribute to the success of our establishment!

About Blank StreetBlank Street is dedicated to becoming the leading food and beverage brand of our generation. Our mission is to enhance daily experiences through superior products, meticulous attention to detail, and a commitment to creating unforgettable moments. Our drive is fueled by the millions of customers we engage with in cities across the globe, and we embrace the limitless potential that lies ahead. Our success begins with our people, who are passionate about bringing joy and excellence every single day.Start Something Extraordinary…As a Shift Leader at Blank Street, you will be a key player who thrives in a collaborative environment, working alongside your team to deliver outstanding products. You are a natural communicator who takes pride in providing exceptional service and inspiring your team to deliver the same. You seek opportunities to serve your community and make a significant local impact. Customer-centric and quality-driven, you ensure that every customer receives exactly what they need, every day. You excel in fast-paced settings and appreciate an inclusive workplace where your contributions are valued, and you can truly make a difference.In this role, you will lead various initiatives to boost sales and enhance business performance. Supporting your General Manager, you will collaborate with the Senior Leadership team to provide feedback and drive improvements, playing a crucial role in the success of your store. As one of the first team members at this location, you will have the unique opportunity to establish a welcoming atmosphere and forge lasting connections within the neighborhood.

Role Overview Ramboll seeks a Growth & Sales Market Leader to guide strategy and business development for the Highways sector across the UK and Ireland. This position is based in Birmingham. What You Will Do Lead strategic initiatives to expand Ramboll’s presence in the highways market. Drive sales performance and identify new growth opportunities. Work closely with teams across disciplines to shape solutions that address client needs. Support the development and execution of plans that strengthen client relationships and market position. About You Strong track record in sales or business development, ideally within the highways or related infrastructure sectors. Experience collaborating with multidisciplinary teams. Comfortable leading initiatives and delivering results in a competitive market.

Role Overview Ramboll is looking for a Growth & Sales Market Leader to serve as Director of the Water Market for UK & Ireland. This senior role is based in Birmingham and focuses on shaping strategy, expanding market presence, and strengthening relationships in the water sector, with a particular emphasis on transport expertise. What You Will Do Develop and implement strategies to grow Ramboll’s water market footprint in the UK & Ireland. Lead efforts to enhance operational efficiency across water-related projects. Oversee project delivery, ensuring work meets Ramboll’s standards for quality and client satisfaction. Build and maintain relationships with key stakeholders in the transport and water sectors. Collaborate with cross-functional teams to position Ramboll as a leader in sustainable water management solutions. What We Are Looking For Proven experience in the transport sector, with a strong record of driving growth and managing complex projects. Ability to develop and execute market strategies. Skilled at building partnerships and working with diverse teams. Commitment to high standards of client service and sustainable practices.

Join Our Growing Team as a Call Centre Team Manager - UtilitiesWe are excited to present an outstanding opportunity for seasoned Call Centre Team Managers to be part of an expanding company located in South Birmingham. If you aspire to be part of a progressive organization that fosters growth and skill development, we encourage you to apply.Due to significant growth, our client is looking to add 2 more Team Managers to their dynamic operation.Key ResponsibilitiesLead and manage a team of 10-15 advisorsOffer support and strategic advice to enhance operations within the call centreConduct monthly one-on-ones to assess Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)Deliver side-by-side coaching and constructive feedback to advisorsReview and refine company policies to ensure optimal customer outcomesOversee the customer journey and resolve complaints, aiming for first-contact resolutionGuide advisors through complex calls utilizing past experiences and insightsPersonal Attributes RequiredTeam-oriented mindsetExceptional interpersonal and influencing abilitiesCapable of motivating and nurturing a teamDedicated to enhancing customer service and experienceThis is a permanent position, with interviews scheduled in the coming weeks. Candidates should possess a minimum of 2 years of management experience.Working Hours: Flexibility is required, as hours will be between 8 AM and 8 PM, Monday to Friday, with 1 in 4 Saturdays.Salary: Up to £30,000 per annum, commensurate with experience. Benefits include a pension scheme, 28 days of holiday, and a fantastic working environment.

KPFF Consulting Engineers is on the lookout for a dynamic and ambitious Structural Engineer to enhance our growing Birmingham team. You will have the opportunity to engage in a diverse array of projects from inception to completion, playing a crucial role in shaping the future of our office. We are dedicated to providing you with essential resources and mentorship to advance your career while ensuring you maintain a healthy work-life balance.Why Choose KPFF?At KPFF, we prioritize your professional aspirations and overall well-being. We offer avenues for personal growth and career progression, allowing you to work alongside seasoned mentors, tackle diverse projects, and take part in our Technical Excellence Program, designed to support your ongoing professional development.Recognizing the importance of work-life integration, our culture fosters balance, offering flexible scheduling to accommodate personal commitments. Additionally, we provide a generous benefits package and a competitive salary that includes paid overtime, ensuring that you are fairly compensated for your efforts.Core Responsibilities:Oversee the planning, design, and execution of structural engineering projects, emphasizing efficiency and innovation.Guide and mentor project engineers and BIM team members, facilitating their professional development through complex projects.Engage with clients, ensuring effective communication and delivery of solutions that meet their requirements.Contribute to KPFF's mission of being a sustainable organization, focusing on staff satisfaction, client happiness, exceptional engineering, and solid financial outcomes.Conduct feasibility studies, site investigations, and structural evaluations.Manage the preparation of engineering drawings, calculations, specifications, and reports while ensuring compliance with relevant building codes and standards.Identify project risks and implement effective mitigation strategies.

KPFF Consulting Engineers is hiring a Structural Engineering Group Leader for its Birmingham, AL office. This leadership role centers on guiding a team of structural engineers through project delivery and client engagement. Role overview The Group Leader oversees engineering projects from start to finish, ensuring technical quality and timely completion. Mentorship is a key focus, with responsibility for supporting and developing junior engineers. Building and maintaining strong relationships with clients is essential to project success in this position. What you will do Lead and manage structural engineering projects Mentor and support the growth of junior team members Work closely with clients to understand their needs and deliver effective solutions Promote a collaborative and high-quality team environment Requirements Professional experience in structural engineering Demonstrated leadership or team management skills Ability to foster strong client relationships