Area Support Security Officer at ABM | Birmingham

Location: Swan Shopping CentreShift Pattern: Various shifts from Monday to Sunday, 8 hours per weekPay Rate: £12.53 per hourIf you need any additional support or adjustments during the recruitment process, please contact our Recruitment Department at recruitment@abm.com. We're dedicated to assisting you!Role Overview and PurposeAs the primary representative of the Security Team, your professionalism and proactive attitude are crucial in this influential role. Your commitment to providing outstanding security and customer service will ensure the safety and satisfaction of our clients and visitors.Key ResponsibilitiesEngage with all visitors and tenants within the shopping centre, delivering exceptional customer service.Conduct regular patrols of the shopping centre as outlined in the site assignment instructions, maintaining a proactive approach at all times.Identify opportunities to assist visitors proactively and help as needed.Ensure a safe and welcoming environment for all visitors and tenants.Manage incidents according to site policies and procedures.Communicate effectively with the site control room to respond to incidents and keep colleagues informed and supported.Report any unsecured areas of the site to the Control Room immediately and take action to rectify them.Document all non-conformities and emergencies accurately with the appropriate control room personnel.Handle emergencies efficiently, keeping the Centre team informed throughout.Demonstrate an understanding of human behavior to monitor and report suspicious activities in accordance with site/company policies.Maintain vigilance to manage unauthorized access by banned individuals.Adhere to radio procedures at all times.Accurately record all events/incidents in the Security Officer notebook as per policy.Accept other reasonable duties as assigned to meet the business's needs.Respond promptly to all security issues and events.Complete all required training as directed by your line manager.Be available to cover at least one additional shift per month as needed to cover absence or annual leave.Collaborate with the Environmental Services team to enhance service delivery and highlight teamwork opportunities.Please note that further duties may be assigned by your manager to support the team and ensure the smooth operation of the business.

Cooks Pest Control, Inc. is hiring an Office Specialist for the Birmingham North location. This position plays a key part in keeping the office running smoothly and supporting both staff and customers. Role overview The Office Specialist handles a range of administrative tasks each day. Typical responsibilities include managing incoming and outgoing correspondence, assisting customers with their needs, and organizing files. The role also provides support for various office functions as needed. What you will do Manage correspondence and communications Assist customers in person or by phone Organize and maintain office files Support daily office operations What we value Cooks Pest Control, Inc. looks for proactive individuals who contribute positively to the work environment and help maintain high standards of efficiency and customer satisfaction.

As the Area Sales Manager at MSX International, you will play a pivotal role in enhancing customer service and driving sales development in the aftermarket sector. Your main objective will be to propel the business towards achieving sales targets for products and services, all while fostering robust relationships with dealers and customers.Key Responsibilities:Meet and exceed quarterly and annual sales targets in both turnover and margin for your designated area.Facilitate the execution of annual contracts with dealers, ensuring mutual understanding and agreement.Conduct regular follow-ups with dealers on sales performance and manage incentive programs to align results with targets.Analyze sales trends and share key performance indicators (KPIs) with dealers, including sell-in, sell-out metrics, stock management, commodity performance, and competitive benchmarks.Collaborate with dealers to create actionable sales and marketing plans tailored to grow parts and service business across all sales channels.Take ownership of all sales opportunities and challenges recognized by dealers, focusing on driving incremental business.Provide coaching and support to dealer aftermarket sales teams, monitoring their visit plans and co-developing customized action plans through regular business calls and meetings.Regularly visit dealers, sub-dealers, workshops, and local OEMs as per a structured schedule.Present regular sales forecasts to management, identifying potential risks, opportunities, and deviations from plans, along with suggested corrective actions.Assist in understanding competitive positioning and provide insights for future product requirements and operational adjustments to satisfy customer demands.

Fairstead is a mission-driven real estate firm committed to developing affordable communities nationwide. Based in New York with offices in Colorado, Florida, and Washington DC, Fairstead manages a diverse portfolio exceeding 27,000 apartments across 28 states. As a fully integrated owner, operator, and innovator, we streamline development, construction, and property management to deliver high-quality affordable housing that meets our residents' needs at scale.At Fairstead, we uphold the belief that affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. Our goal is to create and preserve housing that benefits residents while providing long-term value to communities, partners, and stakeholders. We challenge industry standards through our tech-savvy and entrepreneurial approach, which includes innovative service lines aimed at enhancing resident outcomes, fortifying communities, and boosting operational efficiency. Embracing digital transformation, data-driven decision-making, and emerging technologies such as AI, we strive to build scalable systems that foster sustainable growth, anchored in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.The Area Maintenance Manager is responsible for overseeing the maintenance and upkeep of assigned properties, which includes buildings, grounds, and systems. This role ensures efficient workflow and collaborates closely with the Community Manager to set objectives, coordinate staff, and produce progress reports and presentations. You will manage the maintenance function for properties located in Tuscaloosa, Boaz, and Albertville.

As an Office Specialist at Cook's Pest Control, Inc., you will play a vital role in ensuring the smooth operation of our office while delivering exceptional customer service. Your responsibilities will encompass a variety of office and clerical tasks, spanning from general receptionist duties to essential HR and Accounting functions.Customer Service ResponsibilitiesHandle incoming customer calls and direct them to the appropriate department.Conduct initial new customer intake, entering essential customer information and forwarding details to the relevant sales team member.Address customer inquiries related to accounts and billing.Reach out to customers regarding invalid payments and funding sources.Accounting ResponsibilitiesProcess customer payments and ensure daily bank deposits are completed.Manage vendor invoices, submitting payments via credit card or routing requests to the Corporate Office as appropriate.Keep track of overdue accounts and contact customers for collections, forwarding accounts to a collections agency when necessary.Execute account write-offs and terminations of customer accounts as required.Collaborate with the District Manager to complete tasks outlined in the Daily Accounting Checklist.Review and adjust payroll as needed.Maintain petty cash records.Human Resources ResponsibilitiesOversee the entire hiring and onboarding process for new employees, including background checks, scheduling physicals and drug screens, entering employee information into HRIS, and finalizing new hire paperwork.Assist both new and existing employees with general HR and Benefits inquiries.Process monthly employee changes, including pay rate and status modifications.Facilitate the termination process for departing employees.Manage Workers’ Compensation and Auto Insurance claims.Office Management ResponsibilitiesComplete monthly orders for warehouse and office supplies.Order business cards as needed.

Join dev2 as a Cyber Security Consultant, where you will play a critical role in safeguarding our clients' information systems against cyber threats. You will work with a dynamic team to assess vulnerabilities, implement security measures, and provide expert guidance on best practices in cyber security.

Join Our Team as a Private Banking Middle Office Associate12-Month Fixed-Term Contract / Potential for Permanent PositionHybrid Work Model - 3 Days Onsite Each WeekBased in BirminghamWe are on the lookout for exceptional Associate and Assistant Vice President-level professionals to join a dynamic operations team at a prestigious private banking institution. This role is a critical part of our Operations function, primarily focusing on Asset Servicing. The successful candidate will have significant hands-on experience within operational or middle-office environments, particularly in equity or fixed income sectors, and will be adept at quickly adapting to new challenges and working independently. The ideal candidate will possess a solid background in corporate action event processing, covering both mandatory and voluntary events, and will manage the end-to-end process, including notifications, bookings, reconciliations, and interactions with custodians. Familiarity with event-specific details, such as Japanese stock splits, and the ability to navigate complex systems while upholding meticulous attention to detail and control standards is essential. Experience in settlements is also highly valued, including knowledge of SWIFT messaging, market matching requirements, and processes associated with 515/518. An understanding of Standard Settlement Instructions (SSIs), custody workflows, asset transfers, and the application of CASS rules 6 & 7 in operational settings is crucial. To thrive in this role, you will need excellent interpersonal skills, as you will regularly engage with internal teams, external custodians, and client-facing personnel. A robust risk awareness, the capability to manage exceptions, and the confidence to escalate issues as necessary are vital for success.

Join our dynamic team at alphabeinsightinc as a Customer Service Officer. This role is pivotal in ensuring customer satisfaction and providing exceptional service at every interaction. You will be the voice of our brand, assisting customers with inquiries, resolving issues, and enhancing their overall experience.You will need to demonstrate excellent communication skills, patience, and a customer-first attitude. This is a fantastic opportunity for individuals who are passionate about delivering high-quality service and are eager to grow within a supportive environment.

Join our dynamic team as a Customer Support Assistant where you will play a critical role in ensuring our customers receive top-notch support. You will handle inquiries, resolve issues, and provide timely assistance to enhance customer satisfaction. Your commitment to excellence will help us maintain strong relationships with our clients and contribute to our success.

Join Acturis as a Placement Year Technical Support Analyst in Birmingham. This is an excellent opportunity for students looking to gain hands-on experience in the technical support field. You will be part of a dynamic team that provides exceptional technical assistance and solutions to our clients.

Join our dedicated team at Home Instead Care as a CAREGiver, providing essential support and companionship to seniors in the Birmingham area, including Cotteridge, Selly Oak, Kings Norton, and Kings Heath. As a CAREGiver, you will play a vital role in enhancing the quality of life for our clients by assisting with daily living activities, offering emotional support, and ensuring their well-being in a safe and nurturing environment.We are looking for compassionate individuals who are eager to make a difference in the lives of the elderly. In this role, you will have the opportunity to build meaningful relationships while delivering personalized care tailored to each client's unique needs.

Join our dedicated team as a Medical Office Administrator, where you will play a crucial role in ensuring the smooth operation of our healthcare facility. You will be responsible for managing administrative tasks, coordinating patient flow, and supporting medical staff in delivering high-quality care.

Join Acturis as a Graduate Technical Support Analyst for Summer 2026At Acturis, innovation is not just a part of our culture; it is ingrained in our very essence. Our journey began in 2000 when co-founder Theo Duchen, along with David McDonald, aimed to revolutionize insurance technology from a humble garden shed. What started as a visionary start-up has now evolved into a global SaaS leader, trusted by professionals across the industry.With over 100,000 users in more than 40 countries, the Acturis platform is a cornerstone of the insurance technology landscape. By collaborating closely with brokers, insurers, and MGAs, we continuously shape the market, setting new standards across personal and commercial lines.We are honored to be recognized as a Great Place to Work® 2026, fostering a collaborative, innovative work environment akin to a start-up, despite our global scaling. More than 90% of our workforce originates from graduate backgrounds, creating a thriving space for early-career talent. As an EcoVadis Committed-rated organization, we prioritize sustainable and responsible operations that create long-term value.Your Daily Responsibilities Will Include:Resolving system and user issues while providing customers with functionality advice.Assisting clients in configuring the platform to suit their needs and testing new software releases.Engaging directly with customers, both onsite and remotely, to analyze their needs and identify areas for improvement.Acturis offers a clear pathway for career progression, structured training, and early responsibility, ensuring you have all the necessary tools to grow.What You Can Expect:A transparent career structure, regular feedback, and three formal performance reviews each year.Opportunities to lead projects, manage resources, and mentor junior team members.Comprehensive onboarding, industry-recognized training, and funded specialist courses as you advance.

Bosch Group is seeking a Technical Support Engineer in Birmingham to help customers solve technical challenges and improve their experience with Bosch products. This position centers on diagnosing issues, answering technical questions, and offering clear solutions that support both customer satisfaction and product reliability. Role overview This role involves responding to customer inquiries, troubleshooting problems, and guiding users through technical solutions. The Technical Support Engineer works closely with team members to ensure each issue is addressed promptly and effectively. What you will do Troubleshoot and resolve technical problems related to Bosch products Communicate solutions to customers in a clear and supportive manner Contribute to ongoing improvements in customer service and product performance Requirements Strong problem-solving skills Ability to explain technical information clearly Commitment to delivering helpful and timely support

Join our dynamic team at Turner Townsend as a Security Cleared Senior Business Analyst. This is an exciting opportunity to leverage your analytical skills and expertise to drive impactful business solutions. You will work closely with clients to identify their needs, develop strategic plans, and ensure successful project delivery across various sectors.

Operations Manager Location: Midlands (Remote with travel, monthly visit to York HQ) Salary: From £47,000 per year About BritsafeWith over three decades of excellence, Britsafe has established itself as a leader in customer service, driven by a commitment to innovation in processes, technology, and personnel.We are seeking an Operations Manager who embodies our dedication to excellence, ensuring our teams and sites not only meet but exceed industry standards. About the RoleThis multi-site position involves overseeing security and cleaning operations for a diverse range of prestigious clients in sectors like financial services, distribution, and manufacturing across the Midlands and beyond.Your key responsibilities will include: Leadership & Service Delivery – Upholding high standards in manned security and cleaning in compliance with SIA Approved Contractor Scheme standards. Client & Team Management – Cultivating robust client relationships through regular site visits, meetings, and effective staff training. Scheduling & Compliance – Overseeing rostering (via Timegate), performance, motivation, and compliance measures. Technology & Reporting – Leveraging advanced systems for comprehensive reporting, payroll, and scheduling needs.Your ultimate goal will be to ensure the retention and growth of our client base. Requirements Proven management experience in security and/or cleaning (essential) A valid front-line SIA Licence (essential) Exceptional leadership and communication skills High degree of IT literacy and proficiency with advanced systems A full UK driving licence and access to a vehicle Availability to travel to our York HQ at least once a month Candidates without an SIA licence and management experience will not be considered. What We Offer Competitive salary starting from £47,000 per year An opportunity to manage high-profile contracts with leading clients Support from a company that values its people, performance, and service excellence

We are seeking outstanding individuals to join our team as a Query Management and Case Administration Officer at the forefront of the new Courts and Tribunal Service Centres (CTSCs) in Birmingham.The transformation of HM Courts and Tribunals Service (HMCTS) represents one of the most ambitious and intricate initiatives within central government. By its completion in 2022/23, it will fundamentally alter how justice is administered.These CTSCs will serve as the administrative backbone of the future, facilitating communication through telephony, assisted digital services, case progression, and hearing support. Our goal is to offer a consistent national service that ensures cases progress smoothly to resolution while providing essential support to local judiciary.Spread across multiple locations nationwide, these centres will house nearly half of our total workforce. We are committed to reforming a justice system that has traditionally relied on paper-based processes, with the CTSCs being pivotal in transitioning to a modern, digital framework.This role is primarily customer-focused, ensuring that users receive an accessible and inclusive service. You will guide users through the online platform, addressing their inquiries, and accurately processing and updating high-volume case details. Your responsibility will be to meet the needs of service users effectively.Key Responsibilities:Deliver professional and friendly support to users of online services through various channels (telephony, webchat, email), adhering to quality standards for a high-quality customer experience.Conduct jurisdiction-related administration following HMCTS protocols and processes for non-automated tasks.Perform case-readiness assessments and facilitate the progression of cases, providing users with clarity on the next steps.Identify users needing additional support and assess their Assisted Digital needs, referring cases to our third-party suppliers as necessary.Manage first contact user complaints in accordance with HMCTS policies, ensuring users feel heard and that their concerns are addressed fairly, while updating the CRM system to prevent repetition of information.Stay informed by reading relevant knowledge articles to maintain accurate and up-to-date understanding of processes and systems.Engage proactively with users to enhance their experience and ensure their needs are met effectively.

Are you passionate about making a difference in people's lives? Join Home Instead Care as a Care Assistant and provide essential support to individuals in your community. Your role will involve assisting clients with daily activities, promoting their independence, and ensuring their overall well-being.We are looking for compassionate individuals who can bring a positive attitude and a caring heart to our team. No prior experience is necessary, as we provide comprehensive training to ensure you're equipped to provide the best care possible.

Join our dynamic team at Alpha Insight Inc. as an Office Receptionist, where you will be the first point of contact for our clients and visitors. Your role will be critical in ensuring smooth operations within our office environment.As the Office Receptionist, you will be responsible for greeting guests, managing phone calls, scheduling appointments, and providing administrative support to our staff. We are looking for someone who is organized, friendly, and has excellent communication skills.

Join our dedicated team at Entain as a Retail Cleaner, where you will play a vital role in maintaining cleanliness and hygiene standards in our retail environment. Your attention to detail and commitment to cleanliness will help create a welcoming atmosphere for our customers.