Senior Contact Center Solution Architect / Pre-Sales Lead

Join Tietoevry as a Senior Contact Center Solution Architect / Pre-Sales Lead, where you will play a pivotal role in designing innovative contact center solutions that enhance customer experiences. This position demands a blend of technical expertise and strategic vision, allowing you to collaborate closely with sales teams to showcase our cutting-edge techn…

About the Role MongoDB is looking for a Senior Solutions Architect to join the Pre-Sales team in Berlin. This group brings together technical sales professionals, software architects, and developers who help customers succeed with MongoDB’s data platform. The team partners closely with sales executives to understand customer needs and deliver technical solutions that fit those requirements. What You Will Do Guide clients in designing and implementing reliable, scalable systems using MongoDB’s data platform Work directly with a range of customers, from startups to large enterprise IT teams Collaborate with sales colleagues to address customer challenges and help drive business growth Act as a trusted advisor, supporting customers through software design, deployment, and operational best practices Who We’re Looking For Experienced technologists who enjoy working with customers and solving real-world problems Comfortable taking ownership of customer outcomes and technical alignment Based in Berlin and able to support a hybrid working model Location This position is based in Berlin and follows a hybrid work approach.

Join our innovative team at Databricks as a Senior Solutions Architect. In this pivotal role, you will leverage your expertise in big data and cloud technologies to design and implement bespoke solutions that drive business value for our clients.You will collaborate with cross-functional teams to address complex challenges, ensuring the seamless integration of our platform into customer environments. Your deep understanding of data architectures and analytical methodologies will empower organizations to harness the full potential of their data.

At Taktile, we are revolutionizing the way financial institutions harness the power of AI for pivotal decision-making. As we expand rapidly, serving enterprise clients in the financial services sector, we are on the lookout for a skilled Senior Solutions Engineer to join our pre-sales team. In this role, you will have the opportunity to showcase the transformative capabilities of our AI-driven decision-making solutions to some of the world's leading financial institutions.As a Senior Solutions Engineer specializing in enterprise pre-sales, you will act as the crucial technical liaison between our prospective enterprise clients and our cutting-edge AI-powered decisioning platform. Collaborating closely with our Sales Team, you will design AI-oriented solutions tailored for the most innovative players in the financial industry. Your primary goal will be to secure the technical win by illustrating how Taktile employs Generative AI and advanced Machine Learning techniques to address intricate challenges related to credit, risk, and fraud. You will become a trusted advisor for our clients, guiding them in achieving their strategic objectives and realizing the value of integrating Taktile into their decision-making tech stack.If you have a passion for pioneering technology, keep abreast of the latest advancements in AI, and possess several years of hands-on experience with Python, APIs, and contemporary AI models in client-facing environments—while thriving in a dynamic team that fosters your growth—then we believe this opportunity is perfect for you!

Join Planet Labs and help us utilize space technology to improve life on Earth.At Planet, we design, build, and manage the world’s largest constellation of imaging satellites. Our innovative cloud-based platform provides an unparalleled dataset of empirical information to professionals in the commercial, environmental, and humanitarian sectors. We combine our expertise in space technology with data analytics to empower users globally to tackle some of the most pressing challenges facing our world today.Our customers leverage Planet's data to create new technologies, enhance business performance, conduct research, and address significant global issues.By controlling every aspect of hardware design, manufacturing, data processing, and software engineering, our Berlin office is a vibrant hub of specialists from diverse fields.We prioritize a people-centric culture and community, continually iterating to support our team members and drive company growth. Become part of Planet and help us revolutionize how people perceive our planet.Planet operates globally with remote employees and offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.About the Role:As a Solutions Architect on Planet’s Professional Services team, you will collaborate with customers to understand their challenges deeply and ensure they achieve success with Planet's solutions. Drawing from your remote sensing, geospatial, and scientific expertise, along with a strong grasp of our technologies, you will design and architect solutions that deliver long-term value to clients. Solutions Architects are empathetic listeners and influential thought leaders who guide large projects to success, making a tangible impact on global change.This is a full-time, hybrid role requiring you to work from our Berlin or Haarlem office three days each week.Impact You’ll Own:Design and implement robust solution architectures that align with customers' business and technology strategies.Conduct workshops, create customized demo applications, and develop workflows to enhance user experiences and prototype solutions continuously.Assist in pre-sales and customer expansion efforts by ideating and designing solutions, leveraging your expertise in remote sensing, geospatial, and AI technologies.

Streben Sie danach, nicht nur Features zu implementieren, sondern die ServiceNow-Plattformen strategisch zu gestalten und komplexe Lösungen zu entwickeln? Als ServiceNow Solutions Architect nehmen Sie eine Schlüsselposition ein, indem Sie moderne ServiceNow-Plattformen gestalten – von der Architektur über die Implementierung bis zur technischen Leitung von Projektteams.Ihre AufgabenEntwicklung und Architektur von skalierbaren ServiceNow-PlattformlösungenAnalyse von Geschäftsanforderungen und deren Übersetzung in technische ZielarchitekturenEntwurf und Implementierung maßgeschneiderter ServiceNow-LösungenTechnische Beratung zur Einführung neuer ServiceNow-FunktionalitätenBeitrag zu den Software-Releases von ServiceNow durch Konfiguration und Feature-DeliveryDokumentation von ServiceNow-Architekturen und PlattformdesignsEntwicklung, Implementierung und Wartung von Integrationen zu DrittsystemenZusammenarbeit mit Produktteams, Entwicklern und StakeholdernUnterstützung bei Presales-Aktivitäten, Projektplanung und AufwandsschätzungenTechnische Führung und Koordination von ConsultantsKommunikation mit Senior Stakeholdern sowie ManagementMitwirkung an strategischen Kundenprojekten und Account-Themen

Join us at Insider One, where we empower marketing and customer engagement teams to achieve their full potential. As a leading platform, we consolidate everything teams need to thrive in one seamless solution.About Insider OneFounded with a vision to revolutionize the marketing landscape, Insider One has grown from a small team to a vibrant community of over 1,500 professionals representing more than 50 nationalities across 30 offices globally. With cutting-edge AI technology and an integrated Customer Data Platform (CDP), we provide unmatched data unification, personalization, and journey orchestration capabilities across various channels, including WhatsApp, SMS, Email, Web, App, and Site Search.Backed by a recent $500M Series E funding round led by General Atlantic and supported by esteemed investors like Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, we are proud to serve over 2,000 clients, from innovative startups to Fortune 500 giants such as Samsung, Nike, and Nestlé.As one of the few woman-founded and women-led B2B SaaS unicorns globally, Insider One is recognized as a leader in all essential capabilities for marketing and customer engagement. Our commitment to excellence is evident in our accolades and ongoing success in the industry.

Join Our Team as a Solutions Architect!At Lever Professional Services, we are seeking a highly skilled Solutions Architect to assess, design, and deliver tailored solutions that cater to the distinct needs of our clients. As the landscape of technical ecosystems evolves, our customers rely on us to seamlessly integrate Lever with their diverse technology stacks, create custom automation across systems, and facilitate customer-led development through our APIs. Our bespoke solution projects are multifaceted, often involving collaboration with cross-functional teams from both our organization and our clients. We are looking for a unique blend of technical expertise, innovative problem-solving abilities, and business acumen to drive these projects successfully.

Join Zoi as a Cloud Solution Architect (m/f/d) and be at the forefront of revolutionizing manufacturing and retail industries through AI-driven strategies that yield tangible business outcomes. At Zoi, we don't merely advise; we actively implement, manage, and scale solutions that make AI adoption a competitive edge.Our European teams are expanding, and we are seeking driven professionals in Stuttgart, Berlin, Cologne, Barcelona, Figueres, Sevilla, and Las Palmas. Additionally, we welcome talent at our international locations in Guadalajara, Queretaro, Mexico City, and Ho Chi Minh City. Choose your ideal Zoi city and enjoy the opportunity for travel between locations!Your Role:Lead and inspire clients on innovative technologies including cloud solutions, Infrastructure as Code, Git, and DevOps.Utilize your analytical skills to design and develop architectures for both existing and new solutions.Oversee and manage a diverse range of cloud systems, ensuring seamless deployment and operation.Be part of our global third-level support team, tackling challenging issues head-on.Who You Are:You hold a Bachelor's or Master's degree in Computer Science, Information Systems, or a related field, or possess equivalent professional experience.With a minimum of 3 years in the IT industry, you bring fresh perspectives and valuable insight to our team.Your foundational knowledge in scripting or programming languages, such as PowerShell and Python, complements your expertise.Experience in virtualized environments (e.g., VMware, HyperV) or IaaS platforms (e.g., AWS, Azure, GCP) is a plus.Your problem-solving skills enable effective troubleshooting and issue resolution.A solid understanding of IPs and ports is essential.You stay updated with cutting-edge technologies such as Infrastructure as Code (e.g., Terraform), Serverless architectures, and HashiCorp Vault.You excel in customer interaction, delivering exceptional service and fostering collaborative relationships with project partners.

At Via, we are at the forefront of revolutionizing global transportation through innovative technology. Our mission spans from enhancing individual daily commutes to significantly lowering the global environmental impact associated with transit systems. As the Strategic Sales Lead, you will spearhead our regional sales initiatives across both public and private sectors, creating a comprehensive, sustainable, and technology-driven mobility framework. This role requires a creative and entrepreneurial spirit to uncover opportunities and drive new business growth in the DACH region, which represents our largest European market. This is an individual contributor role with sales quotas.

At Upbound, we are pioneering the future of infrastructure in the Agentic AI Era. As the creators and primary maintainers of Crossplane, we are developing the Intelligent Control Plane—an innovative platform layer that transforms infrastructure into a programmable, autonomous, and composable entity.Our mission is to empower AI-native enterprises with a foundational platform layer that enables teams to provision, operate, and adapt infrastructure at scale—preparing platforms for both human and AI agents. We collaborate with leading cloud providers, ISVs, and open-source communities to help organizations accelerate their progress with increased confidence.Currently, Upbound supports Fortune 500 companies and platform engineers in over 100 countries. With more than 100M+ downloads, Crossplane is utilized by over 1,000 teams globally. We are a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, having raised $69M to date. Discover more at upbound.io.As a Staff Solutions Architect at Upbound, you will be responsible for ensuring the technical success of our customers. You will lead customer outcomes from initial implementation to production adoption, guaranteeing that clients derive tangible business value from Crossplane and the Upbound platform. This deeply technical, hands-on role focuses on post-sales engagement, collaborating closely with customers to deliver effective solutions rather than just providing guidance.

Doctolib is looking for a Senior Lead of Sales Operations (m/f/x) to join the Berlin team. This role plays a key part in supporting Doctolib’s growth by working closely with Sales Leadership to develop strategy and harness AI for greater sales productivity. The position sits within the Sales organization and emphasizes structure, analytics, and clarity to help advance Doctolib’s mission of improving healthcare access. Role overview Shape strategy and drive growth: Identify new opportunities for the German Sales team, define strategic direction with Sales Leadership, and coordinate cross-functional work with other departments. Build reporting and performance tools: Design and refine reporting systems such as Metabase, Salesforce, and Tableau to support both daily operations and strategic reviews. Deliver data-driven insights: Analyze sales data to challenge current practices and turn findings into actionable improvements, collaborating with teams to implement changes. Apply AI to sales operations: Evaluate current processes and seek ways to optimize and automate workflows using AI, aiming to increase sales team efficiency. Partner with senior stakeholders: Work with Sales Leadership, the VP of Customer, and Product Marketing Leadership to translate business needs into initiatives for the Sales Operations roadmap. Location This position is based in Berlin, Germany.

Tietoevry seeks an SAP Solution Architect in Berlin to guide clients in optimizing business processes using SAP technologies. This role offers both full-time and part-time options, supporting a flexible approach to work schedules. Role overview The SAP Solution Architect will work with clients to analyze business needs and recommend SAP-based solutions that drive improvement. The focus is on using SAP tools to support better business outcomes and efficiency. Work arrangements This position accommodates professionals seeking flexibility, with both full-time and part-time schedules available. Tietoevry values work-life balance and adapts to different availability needs. Requirements Experience working with SAP technologies Ability to understand and improve business processes Comfortable collaborating with clients to identify solutions

Why Join Nebius?Nebius is pioneering a new era in cloud computing, dedicated to empowering the global AI economy. We provide innovative tools and resources that enable our clients to tackle real-world challenges and revolutionize their industries—all while avoiding hefty infrastructure costs and the necessity of developing large in-house AI/ML teams. Our team operates at the forefront of AI cloud infrastructure, collaborating with some of the most knowledgeable and creative leaders and engineers in the industry.Our Work EnvironmentBased in Amsterdam and publicly traded on Nasdaq, Nebius has a worldwide presence with R&D centers across Europe, North America, and Israel. Our team consists of more than 1,400 professionals, including over 400 highly qualified engineers with extensive expertise in both hardware and software engineering, complemented by a dedicated in-house AI R&D division.The OpportunityWe are in search of a passionate Solutions Architect to spearhead technical engagements with Nebius clients throughout Europe. This role emphasizes presales excellence, compelling technical storytelling, and fostering the adoption of Nebius AI Cloud across diverse industry segments.As a Solutions Architect, you will serve as a reliable technical partner to clients, guiding them in understanding, evaluating, and implementing Nebius for their AI/ML and high-performance computing needs. You will leverage your deep technical knowledge and exceptional communication skills to effectively convey Nebius’ value proposition and set our platform apart in a competitive landscape.Remote work is available for candidates based in Europe.Your Key Responsibilities Include:Manage end-to-end technical presales engagements, from discovery through solution design, PoC implementation, and ensuring production readiness.Act as a trusted technical consultant to customer stakeholders, including CTOs, Heads of AI/ML, and engineering teams.Deliver engaging technical presentations, demonstrations, and workshops that showcase the value of Nebius across various customer segments.Conduct demonstrations and PoCs to illustrate the performance, scalability, and cost-effectiveness of Nebius solutions.Interpret customer requirements into scalable, production-ready architectures and best practices.Collaborate closely with Sales, Product, and Engineering teams to align customer needs with Nebius’ capabilities and roadmap.Serve as a technical advocate for customers internally, ensuring feedback is integrated into product development and go-to-market strategies.

Join Securitas as a Lead Technician in our state-of-the-art data center operations in Berlin. In this pivotal role, you will oversee technical projects, ensuring optimal performance and reliability of our infrastructure. You will be responsible for troubleshooting and resolving issues, collaborating with cross-functional teams, and implementing innovative solutions to enhance our data center efficiency.

Join vCluster Labs as a Senior Solutions Engineer, where you will not merely be selling software, but rather pioneering a new category in the tech landscape. In this pivotal role, you will function as the technical architect throughout the sales cycle, addressing intricate challenges faced by leading global enterprises. Your mission will involve marketing a cutting-edge technical platform designed to resolve crucial issues for Engineering, DevOps, Security, and Data leaders.Your key responsibilities will include:Strategic Technical Leadership: Spearhead technical sales initiatives and secure the “Technical Win.” Collaborate with Account Executives to develop customized solutions that meet customer demands in a Kubernetes environment.POC Execution: Oversee the technical lifecycle, from initial discovery to proof of concept (POC) execution, demonstrating Loft Labs' products (vCluster Pro, DevPod Pro) while addressing customer inquiries.Value Engineering: Transition from mere feature/function selling to delivering a compelling “Business Value Assessment” (BVA) that aligns our technical offerings with the customer's revenue growth and operational efficiency.Multi-Threaded Engagement: Successfully navigate complex organizational landscapes to foster consensus among technical advocates (DevOps/Security professionals) and executive stakeholders (CTO, CIO, CISO).Lifecycle Continuity: Facilitate the handover of newly acquired accounts to the Customer Success team, ensuring a seamless transition. Act as a trusted advisor and best practice resource throughout the customer lifecycle.Methodical Qualification: Gain insight and qualify opportunities by collaborating with Account Executives, employing frameworks such as MEDDPICC or Command of the Message.

Forvis Mazars ist in über 100 Ländern vertreten und aus den Bereichen Audit, Tax und Advisory weltweit nicht wegzudenken. Unsere integrierte Partnerschaft mit über 40.000 Fachleuten, darunter mehr als 2.700 an 13 Standorten in Deutschland, macht uns zu einer der führenden Prüfungs- und Beratungsgesellschaften, die ihre Stärken für Unternehmen jeder Größe einsetzen. Was Dich erwartetFührung von On-site- und Remote-Beratungsprojekten zur Implementierung von Dynamics 365/AX mit Schwerpunkt auf Finanz- und Buchhaltungsmodulen.Enger Austausch mit unseren Kunden zur Beratung in Geschäftsprozessen und Best Practices, um deren Anforderungen zu verstehen und Gap-Analysen durchzuführen.Übersetzung von Anforderungen in funktionale Spezifikationen, Konfiguration von Dynamics 365 und Sicherstellung der termingerechten Erfüllung der Kundenanforderungen.Nutzung der Implementierungsmethodik von Forvis Mazars, Übernahme branchenspezifischer Best Practices und Abstimmung mit der strategischen Produkt-Roadmap.Zusammenarbeit in funktionsübergreifenden Teams, um eine konsistente Umsetzung und optimales Lösungsdesign sicherzustellen.Stetige Aktualisierung Deines Wissens über historische und aktuelle Systemfunktionen zur Bereitstellung der besten Lösungen für unsere Kunden.Dein ProfilAbgeschlossenes Bachelor- oder Masterstudium in Informatik, Betriebswirtschaftslehre, Rechnungswesen oder einem verwandten Bereich.Mindestens fünf Jahre Berufserfahrung als Delivery Professional in der ERP/CRM-Implementierung, davon mindestens zwei Jahre in End-to-End-Implementierungszyklen mit Dynamics 365.Fundiertes Verständnis der funktionalen Fähigkeiten und Module von Microsoft Dynamics 365 sowie Grundkenntnisse über Cloud-Architekturen.Erfahrung in der Anwendung von Enterprise-Implementierungsmethoden und in der direkten Kundenbetreuung vom Vertrieb bis zum Support.Ausgezeichnete zwischenmenschliche und kommunikative Fähigkeiten zur Interaktion mit internen Teams und Kunden.

Tech Lead Company Overview At Orcrist Technologies, we are at the forefront of innovation with our Orcrist Intelligence Platform (OIP). This cutting-edge, Kubernetes-based data intelligence system is available as both a SaaS solution and a self-hosted/on-premise option, including air-gapped deployments. We integrate streaming, batch processing, and machine learning workloads with a modern web application to cater to the needs of defense, law enforcement, and enterprise missions. Role Summary As a Tech Lead, you will spearhead our engineering team dedicated to delivering exceptional solutions for defense clients. You will maintain a hands-on approach with TypeScript and Python, guide our forward-deployed teams, and ensure the successful implementation of secure and reliable deployments in disconnected environments. Key Responsibilities Design and implement mission-critical features including sensor integrations, workflows, and real-time dashboards. Oversee on-site deployments and incident response, collaborating closely with commanders and Site Reliability Engineering (SRE) teams. Enhance air-gapped installations by implementing GitOps, registry mirrors, audit logging, and zero-trust methodologies. Mentor engineers in the field and work alongside Product and Security teams to shape future roadmaps. Prepare documentation and deliver accreditation evidence for BSI/NATO compliance, along with insights from post-mission analyses. Candidate Profile 7+ years of engineering experience with a strong focus on leadership in mission-critical or regulated environments. Proficient in TypeScript/Node.js, React/Next.js, Python services, and Kubernetes. Comfortable working within defense sectors, including approximately 30% travel and on-call duties. Solid foundation in security practices (Keycloak/OPA, Vault, mTLS) and observability tools (OpenTelemetry/Prometheus). EU/NATO citizenship with the ability to obtain security clearance. Fluency in German (C1 level or above). Preferred Qualifications Experience with air-gapped systems, sensor integrations, or tactical data workflows. Certifications in incident command, contributions to open-source projects, or speaking engagements related to mission software. What We Offer Work that is mission-driven with a direct impact on operators, alongside a field stipend and specialized training. A modern technology stack that includes TypeScript, Python, Kafka, Temporal, Kubernetes, Vault, and OpenSearch. A remote-first work environment based in Germany, with regular deployments and opportunities for team meetups in Berlin; 30 days of vacation provided.

YOUR MISSION:As a Senior AI Agent Architect at Parloa, you will be instrumental in revolutionizing customer service through the implementation of AI Agents. This role requires a deep engagement with clients and partners to enhance their customer experiences using Parloa’s innovative solutions.Leveraging your profound knowledge of Large Language Models (LLMs), Natural Language Understanding (NLU), and conversational design, you will create impactful AI workflows that ensure high quality, optimal performance, and seamless functionality. Your responsibilities will include designing, prototyping, and validating conversational solutions for AI agent deployments, while guiding clients and partners in maximizing the benefits of Parloa’s AI offerings.IN THIS ROLE YOU WILL:Implement AI Agent deployments by providing strategic guidance and hands-on support to clients and partners.Utilize your understanding of LLM internals (such as embeddings) to assess customer needs and design precise prompts for user-friendly interactions.Simplify intricate workflows and processes into easily digestible conversational elements, enabling LLMs to efficiently manage complex tasks.Refine conversational flows and voice outputs (e.g., SSML, lexicons, regex) to ensure alignment with client branding standards.Collaborate closely with Agent Integration Engineers and Forward Deployed Engineers to integrate client systems with Parloa’s Agent Platform via APIs.Tackle obstacles by working with various departments within Parloa (e.g., Product, Agent Integration Engineering, and Sales) as well as with the customer.Employ structured testing methods to validate the behavior, quality, and performance of AI agents in real-world scenarios.Create documentation of best practices, how-to guides, and product capabilities for both internal and external audiences, showcasing the expertise of the Agent Architect team.

YOUR MISSION: Become a part of our innovative team at parloa, where we are transforming customer experiences through Agentic AI. We are seeking a dedicated SAP Solution Architect – Finance & Subscription Systems (f/m/d) to ensure our financial technology stack evolves swiftly alongside our growth. Your primary responsibility will be to oversee the comprehensive solution architecture across critical finance domains such as Order-to-Cash, Revenue Accounting, Procure-to-Pay, General Ledger, Tax, and Treasury, including their integrations. You will adeptly translate business requirements into streamlined, secure, and sustainable SAP architectures, enhancing operational efficiency through standardization, automation, and intelligent system design. IN THIS ROLE YOU WILL: Provide expert technical leadership by creating and assessing high-quality architecture designs and technical solution concepts in the Finance Systems domain. Lead the design of solutions and assist in technical implementations for Order-to-Cash, Revenue Accounting, Procure-to-Pay, Record-to-Report, and cross-system integrations. Own architectural decisions for SAP S/4HANA + Subscription Management and its interactions with adjacent modules and third-party applications. Collaborate closely with Finance, RevOps, Business Operations, Data, and Engineering teams to enhance processes, minimize manual tasks, and improve oversight through superior system flows and data accuracy. Develop and execute an integration strategy (e.g., APIs, middleware, event-driven patterns where suitable), ensuring reliability, scalability, accountability, and explicit ownership. Establish and maintain comprehensive architecture documentation, process maps, and enablement resources to support global finance users and stakeholders. Ensure compliance with project methodologies, change control protocols, and operational best practices (testing, monitoring, incident handling, access management). Act as a trusted advisor to senior stakeholders, balancing business objectives with technical limitations and long-term sustainability. WHAT YOU BRING TO THE TABLE: A Bachelor’s or advanced degree in Computer Science, Information Systems, Accounting, Engineering, Business, or equivalent practical experience. 5+ years of progressive SAP hands-on experience in consulting and/or IT, including multiple large-scale, complex, global implementations. Demonstrated end-to-end experience in at least one full lifecycle SAP subscription billing deployment (Design, Build, Test, Support). Strong expertise in SAP S/4HANA Cloud, Subscription Management.