People Operations Generalist at Synthflow | Berlin

Join Synthflow AI, a pioneering no-code platform for deploying voice AI agents that revolutionize contact center operations and business process outsourcing (BPO) at scale. We empower mid-market and enterprise companies to streamline routine calls, significantly saving time and resources for their teams.Our AI agents have made a remarkable impact:Saved over …

Join Synthflow AI, a pioneering enterprise AI agent platform, dedicated to streamlining customer operations through voice, chat, and messaging. Our innovative agents automate routine interactions, allowing teams to concentrate on mission-critical tasks.Automated over 20 million hours of operations.Achieved 60% more calls answered compared to non-AI operators.Handled 150 million interactions with an impressive 99.99% uptime.Supported by renowned investors including Accel, Atlantic Labs, and Singular, we proudly serve over 1,000 satisfied customers, and have been recognized as one of Germany's most promising startups.What You'll DoContribute to growth initiatives across various channels such as paid, organic, content, and partnerships.Create and publish content to enhance market understanding of voice AI, including blog posts, competitive analyses, and customer success stories.Assist in building and optimizing lead generation funnels—landing pages, email campaigns, and calls-to-action.Conduct competitive research, monitor market trends, and provide actionable insights to the team.Support event preparations, outreach efforts, and partnership coordination.Analyze performance data to determine conversion rates, identify trends, and suggest future strategies.Be proactive in tackling various tasks as needed; roles in a startup can evolve quickly.Who You AreCurrently pursuing a Bachelor's or Master's degree with at least 6 months remaining before graduation.Curious about AI, startups, and the journey from early-stage ventures to scalable businesses.Exceptional written communication skills in English; proficiency in German is a plus.Self-starter, comfortable navigating ambiguity and solving problems independently.A blend of creativity and analytical thinking—you can craft compelling landing pages and assess their performance through data.Highly proactive—take initiative without waiting for direction.Preferred QualificationsExperience creating personal projects—be it a side venture, newsletter, community, or product.Familiarity with SEO, paid advertising, CRM tools, or marketing automation platforms.Basic knowledge of AI/LLM products and their applications.

At Synthflow AI, we are revolutionizing customer operations through our advanced enterprise AI agent platform that seamlessly integrates voice, chat, and messaging. Our intelligent agents automate routine interactions, empowering teams to concentrate on high-impact tasks.Successfully automated over 20 million hours of operations60% more calls managed compared to traditional operators using non-AI technologiesHandled 150 million interactions with an impressive 99.99% uptimeSupported by leading investors such as Accel, Atlantic Labs, and Singular, and trusted by over 1,000 clients, we are proud to be recognized as one of Germany's most promising companies.About the PositionWe are seeking a dynamic working student who is eager to contribute to the growth of one of Europe’s most rapidly expanding AI enterprises. At Synthflow, you won’t merely be organizing social media posts or updating spreadsheets; you’ll be a pivotal part of our growth engine, working hands-on with the founding team.With over 65 million AI voice calls powered and $20 million raised, our marketing efforts must be as innovative as our technology. You will take charge of projects from initiation to completion, ensuring your work directly impacts our success.A successful tenure could lead to a full-time position following graduation.Your ResponsibilitiesLead and execute growth experiments across various channels, including paid, organic, content, and partnershipsDevelop educational content about voice AI, including blog posts, case studies, landing pages, and social media updatesCreate and optimize customer journey funnels from initial contact to activationAnalyze performance metrics, discontinue ineffective strategies, and swiftly pivot to new ideasContribute to Synthflow’s public image through effective messaging, positioning, and competitive analysisCollaborate closely with product and sales teams to leverage customer insights for marketing strategiesIdeal Candidate ProfileCurrently pursuing a Bachelor's or Master's degree (penultimate year, with at least 12 months remaining before graduation)Genuine passion for AI, startups, and understanding the growth trajectory from early stages to scalingExceptional written communication skills in English; proficiency in German is advantageousAbility to thrive in ambiguous environmentsEqually analytical and creative; capable of crafting compelling headlines and measuring their effectiveness

Join Synthflow AI, a revolutionary enterprise AI agent platform that streamlines customer operations across various channels including voice, chat, and messaging. Our intelligent agents manage routine interactions at scale, allowing teams to concentrate on high-impact projects.Over 20 million hours of operations automated60% more calls answered compared to non-AI operators150 million interactions managed, boasting a 99.99% uptimeSupported by esteemed investors including Accel, Atlantic Labs, and Singular, and trusted by over 1,000 clients, we are proud to be recognized as one of the most promising companies in Germany.

At Synthflow AI, we offer a no-code platform for deploying voice AI agents that streamline phone calls within contact center operations and business process outsourcing (BPO) at scale. Our innovative solutions empower mid-market and enterprise businesses to efficiently manage routine calls, saving time and resources for their teams.Our AI agents have made significant contributions:Saved over 5 million hours in contact center operations35% increase in calls answered compared to traditional operatorsHandled 45 million calls with an exceptional 99.9% uptimeSupported by esteemed investors like Accel, Atlantic Labs, and Singular, and trusted by over 1,000 clients, we are at the forefront of the shift towards advanced and accessible conversational AI.About the RoleWe are seeking a highly skilled Enterprise Account Executive to spearhead strategic sales efforts across the DACH region and wider EU markets. You will oversee the entire enterprise sales process—from prospecting and conducting consultative discovery to negotiating and closing deals—engaging directly with senior executives, innovation teams, and technical stakeholders.This pivotal role will allow you to shape Synthflow’s enterprise go-to-market strategy, influence product development through client insights, and forge long-lasting partnerships that lead to tangible business results.What You’ll DoDrive Strategic Growth: Identify, connect with, and close enterprise-level opportunities, particularly in Germany, Austria, and Switzerland.Full-Cycle Ownership: Manage complex, multi-stakeholder sales processes from initial discovery to contract execution and transition to Customer Success.Consultative Selling: Analyze client challenges, align business needs, and create customized AI automation solutions that ensure ROI.Executive Engagement: Cultivate trusted relationships with senior decision-makers, including C-suite executives and IT leaders.Collaborate Cross-Functionally: Work alongside Product, Engineering, and Marketing teams to align client requirements with our product roadmap.Expansion & Retention: Develop strategic accounts and discover upselling and cross-selling opportunities.Shape Strategy: Contribute to Synthflow’s enterprise strategy through insights and feedback.

At Synthflow AI, we are revolutionizing the way businesses handle communication through our no-code platform for voice AI agents. Our solutions automate phone calls across contact center operations and business process outsourcing (BPO) at scale, enabling mid-market and enterprise companies to efficiently manage routine calls, ultimately saving time and resources.Our impact is already significant:More than 5 million hours of contact center operations saved.35% increase in calls answered compared to traditional operators.Handled 45 million calls with an impressive 99.9% uptime.Supported by industry leaders such as Accel, Atlantic Labs, and Singular, and trusted by over 1,000 customers, Synthflow is at the forefront of the conversational AI movement.Role OverviewAs a Forward Deployed Engineer (FDE) at Synthflow, you will play a pivotal role in bridging our advanced technology with our clients' operational success. You will collaborate closely with enterprise clients post-sale to implement, customize, and optimize our AI phone agent solutions tailored to their specific environments.This role demands a unique blend of technical expertise and customer-centric empathy, as you will translate complex business challenges into scalable and effective solutions. You will ensure seamless deployment, user adoption, and measurable impact, making you both a builder and a strategic partner in our clients' journeys toward maximizing the value of Synthflow’s platform.

About UsAt Upvest, we are dedicated to transforming the investment landscape, making it as effortless as everyday spending. We enable businesses to provide an extensive array of investment products and deliver unparalleled experiences in capital market investments and retirement planning. Our Investment API seamlessly integrates with fintech companies and financial institutions, allowing them to conserve resources and concentrate on their primary operations.We take pride in collaborating with Europe's foremost fintechs and financial institutions like DKB, Revolut, N26, and Raisin. Founded in 2017 by Martin Kassing, Upvest now boasts a talented team of over 270 professionals from more than 70 nationalities. Our journey is supported by prestigious investors including Hedosophia, Sapphire, Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Notion Capital, and Motive Ventures.Your RoleAs the People Operations Lead, you will spearhead a dynamic team responsible for ensuring that our people processes—from onboarding to offboarding—are compliant and operationally excellent across our hubs in Germany, Estonia, and the UK. You will proactively seek to automate manual tasks and harness AI to enhance decision-making and service delivery, enabling the People team to focus on what truly matters: our people.

Join our dynamic team at Lalamove as a People Operations Associate in Berlin as we embark on our exciting growth journey. This hands-on role is essential for managing the daily People and office operations that drive our business forward.In this position, you will play a crucial role in facilitating day-to-day People and administrative tasks, ensuring HR processes are efficient, and supporting employees throughout their journey with us. You will help bring structure to our fast-paced environment and collaborate closely with the People Manager to create an outstanding employee experience.This role is perfect for individuals passionate about being part of a rapidly growing, technology-focused startup that values integrity and strives to make a positive impact in local communities. If you thrive in an organized, hands-on environment and enjoy contributing to building a structured framework, we would love to hear from you!

Synthflow AI is a leading no-code platform that specializes in deploying voice AI agents designed to automate phone calls across contact center operations and business process outsourcing (BPO) at scale. Our mission is to empower mid-market and enterprise organizations to manage routine calls efficiently, saving valuable time and resources.Our AI agents have made a significant impact:Saved over 5 million hours in contact center operations.Increased call answer rates by 35% compared to non-AI operators.Handled 45 million calls with an impressive 99.9% uptime.Supported by Accel, Atlantic Labs, and Singular, and trusted by over 1,000 customers, we are at the forefront of a transformative shift towards sophisticated and accessible conversational AI.About the RoleAs the AI Delivery Manager, you will take ownership of the complete delivery process for enterprise Voice AI programs—from signed Statement of Work (SOW) or Proof of Concept (POC) through to go-live and handover—ensuring customers achieve measurable outcomes within budget and on schedule.In this role, you will oversee every project and production deployment from the moment contracts are signed to the go-live phase and subsequent renewals. You will act as the project leader, ensuring timelines are met, customer satisfaction is maintained, and our internal teams are coordinated effectively.While you will not be coding or building agents (that is the role of the Solution Engineer), you will be the orchestrator—tracking progress, resolving issues, managing project scope, keeping communication lines open with customers, and escalating challenges internally as needed. Your efforts will directly contribute to the timely launch of projects and the retention of customers.

Join Synthflow AI, a revolutionary no-code platform designed for deploying voice AI agents that transform contact center operations and business process outsourcing (BPO) at scale. We empower mid-market and enterprise companies to efficiently manage routine calls, ultimately saving valuable time and resources for their teams.Our voice AI agents have made a significant impact:Saved over 5 million hours in contact center operationsIncreased call answering rates by 35% compared to non-AI operatorsHandled 45 million calls with an impressive 99.9% uptimeSupported by leading investors such as Accel, Atlantic Labs, and Singular, we are proud to serve over 1,000 customers and drive an industry shift towards advanced and accessible conversational AI.About the Role:We are seeking a Senior Python Engineer to develop robust, production-grade software and backend systems, focusing on databases, scalable APIs, and core engineering principles.Your Key Responsibilities:Design, develop, and maintain our backend infrastructure, ensuring scalability, performance, and reliability.Create and enhance data models and persistence layers with a strong emphasis on PostgreSQL best practices, including schema design, migrations, query optimization, indexing, and transactions.Develop and support enterprise-grade APIs using FastAPI, focusing on versioning, authentication/authorization, and observability.Participate in pair programming to foster code quality and team collaboration.Manage deployments and environments with Kubernetes and GitOps practices (ArgoCD).Conduct code reviews, offering constructive feedback and ensuring adherence to best practices.Contribute to end-to-end product delivery, including occasional front-end feature development when necessary.Qualifications:5+ years of experience as a Python developer, successfully delivering production systems.Proven expertise in building scalable and extensible data infrastructures.Strong familiarity with relational databases, particularly PostgreSQL (performance tuning, migrations, transactions).Experience in developing and maintaining enterprise-grade APIs using FastAPI.Solid understanding of engineering fundamentals and best practices.

Join Synthflow AI, a pioneering enterprise AI agent platform that revolutionizes customer operations across voice, chat, and messaging. Our advanced agents efficiently handle routine interactions at scale, empowering teams to concentrate on high-value tasks.Successfully automated over 20 million hours of operations.Achieved 60% more calls answered compared to traditional operators.Handled 150 million interactions with an impressive 99.99% uptime.Supported by esteemed investors such as Accel, Atlantic Labs, and Singular, we are trusted by over 1,000 customers and recognized as one of Germany's most promising companies.We are seeking a talented Content Marketing Manager to spearhead and implement our content strategy. This role involves crafting compelling materials that resonate with enterprise buyers, bolster sales efforts, and elevate our brand presence.In this hands-on position, you will develop thought leadership content, create enterprise-focused collateral, manage our LinkedIn presence, and collaborate with executives to enhance their online visibility. Ideal candidates are sharp writers and editors who thrive in a dynamic, cross-functional environment.Your Responsibilities:Thought Leadership & Enterprise Content Creation: Produce white papers, case studies, and research-driven reports that position Synthflow as a market leader. Develop sales materials such as one-pagers and pitch decks to support enterprise negotiations.LinkedIn Management & Executive Positioning: Oversee content for our LinkedIn company page and collaborate with leadership to craft posts that establish their credibility as AI thought leaders.Content Oversight: Manage and edit contributions from writers and influencers to ensure clarity and consistency across all communication channels.Partner Content Collaboration: Develop channel partner content in close cooperation with the partnerships team.Qualifications:3-5 years of experience in content marketing.Demonstrated ability to produce high-quality white papers, case studies, and long-form content.Experience creating engaging content for LinkedIn.Exceptional writing and editing skills.Proficient use of AI tools.Strong collaborative skills and the ability to work cross-functionally.

Role overview GetYourGuide is hiring a People Operations Lead based in Berlin. This role shapes people operations strategy and supports a collaborative, high-performing culture. The position focuses on improving employee experience, rolling out new HR initiatives, and making sure people practices reflect the company’s vision.

ABOUT TALON.ONE:Talon.One is a cutting-edge incentives engine that harmonizes loyalty, promotions, and gamification into a unified platform. With robust enterprise-grade security and scalability, Talon.One enables organizations to create tailored, profitable promotions and loyalty programs leveraging any type of data.Currently, over 250 of the most cherished global brands, including Adidas, Sephora, and Carlsberg, partner with Talon.One to foster deeper engagement and lasting loyalty among their customers.ABOUT THE ROLE:Join our vibrant People Operations team as a vital HR contact for employees. Based in Berlin, you will play a crucial role in enhancing HR processes, supporting global operations, and improving employee experiences from onboarding to ongoing engagement.This position is full-time and located in Berlin, Germany.ABOUT THE TEAM:Our People Operations team operates on a global scale from two locations. In this role, you will report to the Head of People Operations and work alongside internal teams and external partners to deliver precise, efficient, and people-centric HR support throughout the organization.ONCE YOU ARE HERE YOU WILL:Serve as the primary point of contact for the People Operations team, mainly assisting employees in Germany and secondarily in the United States.Provide backup support for other regions as necessary, ensuring the continuity of People Operations services across locations.Lead the pre-onboarding and onboarding processes, ensuring new team members feel welcomed and integrated from day one.Prepare employment contracts, amendments, certificates, confirmation letters, and any other required documentation.Assist employees with relocation and immigration processes in collaboration with external partners.Support employee inquiries related to time-off management and entitlements, such as sick leave, maternity, and parental leave, in accordance with local regulations and company policies.Assist employees with questions regarding their benefits enrollment.Prepare payroll data input and coordinate with external vendors to ensure compliance and precision.Maintain accurate and up-to-date employee records to ensure compliance.Utilize our HRIS effectively to extract data and generate reports.Manage tasks using the ticketing system as a primary tool for oversight.

Please note that this position is based in Berlin, Germany - relocation support is provided if required.YOUR GREATEST CAREER OPPORTUNITYAt Trade Republic, we are proud to be Europe's leading savings platform, operating across 18 countries and serving over 10 million customers who trust us with more than €150 billion in assets. Our mission is to empower individuals to build wealth through simple, safe, and free access to financial systems.Join our dynamic team of exceptional talents and cutting-edge technology, and contribute to creating a positive future for millions.KEY RESPONSIBILITIESManage administrative tasks throughout the employee lifecycle, including contract preparation, certificate issuance, data maintenance, payroll processing, and managing corporate benefits.Independently coordinate and deliver seamless onboarding and offboarding experiences for employees.Actively engage in ongoing process optimization with a focus on automation.Ensure the accuracy and integrity of HR data by managing, maintaining, and verifying records in our HRIS.Support employee relocation processes, including visa applications and work authorization management.QUALIFICATIONSProven experience in People Operations, including international visa processes, German labor law, and contract management in a fast-paced growth environment.Fluency in German and English.A strong track record of successful project management, maintaining composure under pressure.Exceptional analytical skills with a keen attention to detail and a passion for process improvement.Strong communication skills, capable of handling sensitive matters with diplomacy.WHY APPLY NOW?Our culture emphasizes ownership, excellence, and high energy. We are deeply committed to achieving outcomes and holding each other accountable. Join us in addressing one of Europe's most significant challenges: closing the pension gap and democratizing wealth. If you are excited by this mission, we want to hear from you!

Role Overview airapps is looking for a People Operations Specialist to support HR projects and help build a positive workplace. This role is based in the Berlin Metropolitan Area. What You Will Do Coordinate recruitment processes, from posting jobs to scheduling interviews Support employee engagement programs to strengthen team culture Monitor and help maintain compliance with labor laws and internal policies About airapps airapps focuses on creating a collaborative and engaging environment for its teams. The People Operations Specialist will contribute directly to employee satisfaction and the company’s culture.

About Air Apps Air Apps develops AI-powered tools to help people plan, work, and live more efficiently. Founded in 2018 by a family team, the company started in Lisbon and has grown to include offices in San Francisco. Air Apps remains self-funded and has reached over 100 million downloads worldwide. The team focuses on building long-term, meaningful AI solutions for resource management. Role Overview: People Operations Specialist The People Operations Specialist will handle key HR and recruitment activities at Air Apps. This position is based fully onsite at the Lisbon office and involves close collaboration with various teams. Relocation support is available for those moving to Lisbon. What You Will Do Coordinate daily HR tasks, including payroll, benefits administration, and managing employee records. Offer guidance on HR policies and respond to employee questions with accuracy and care. Support internal HR projects, such as team communications and company programs. Maintain and update HR documentation, processes, SOPs, and templates to ensure compliance and organization. Oversee the recruitment process from posting jobs and sourcing candidates to scheduling interviews and tracking progress. Work with hiring managers to keep recruitment moving forward and provide regular updates on candidate status. Location This role is fully onsite in Lisbon. Relocation assistance is provided for candidates moving to the area.

Wir sind Forvis Mazars, ein global agierendes Unternehmen mit Präsenz in über 100 Ländern. Durch unsere Expertise in Audit, Tax und Advisory sind wir ein unverzichtbarer Partner für Unternehmen weltweit. Mit mehr als 40.000 Fachleuten, davon über 2.700 in Deutschland an 13 Standorten, gehören wir zu den führenden Prüfungs- und Beratungsgesellschaften, die ihre Stärken in den Dienst von Unternehmen jeder Größe stellen. Das erwartet DichAls HR Generalist*in bist Du die erste Anlaufstelle für unsere Mitarbeitenden und Führungskräfte in allen Belangen des Employee Life Cycle – vom Onboarding bis zur Weiterentwicklung im Unternehmen.Du überwachst unser HR-Postfach, betreust das Ticketsystem sowie die HR-Hotline, pflegst Personalstammdaten, koordinierst Anfragen im HR-Services Team und erstellst arbeitsvertragliche Dokumente.Zusätzlich bist Du verantwortlich für das Tracking- und Bescheinigungswesen und übernimmst die Kommunikation mit externen Behörden.Du bringst Dich aktiv in ausgewählte HR-Projekte ein und arbeitest eng mit Deinen Teamkolleg*innen zusammen, um Führungskräfte und Mitarbeitende bestmöglich zu unterstützen.Je nach Einsatzbereich kann die Anstellung unbefristet oder befristet im Rahmen einer Elternzeitvertretung erfolgen.Das bringst Du mitEine abgeschlossene Ausbildung als Personalfachkauffrau/-mann (IHK) oder ein abgeschlossenes Studium, idealerweise mit Schwerpunkt Personal.Interesse an der Digitalisierung von HR-Prozessen sowie grundlegende Erfahrungen im Umgang mit HR-Software (z.B. Workday).Eine proaktive Servicementalität und ausgeprägte Kommunikationsstärke.Fundierte Kenntnisse in MS Office (Word, Excel, PowerPoint, Outlook) sowie sehr gute Deutsch- und Englischkenntnisse.Darum Forvis MazarsLass Dich fördern – Nutze zahlreiche Entwicklungsprogramme und Trainingsangebote auf unserer globalen Lernplattform, die individuelle Lernpfade, Grundlagenschulungen, Offsites und Zugang zu LinkedIn Learning für Deine persönliche und fachliche Entwicklung umfassen.

Distribusion is the premier global marketplace for ground transportation, offering travelers seamless online access to various transportation options, from bus and rail to ferry services. Our innovative B2B technology platform connects operators in over 70 countries to leading online retailers like Google Maps and Booking.com.At Distribusion, we are redefining the travel experience and building the world's largest network of transport providers and retailers. As one of the fastest-growing startups in the travel sector, we are backed by prominent venture capital firms including TQ Ventures, Lightrock, Creandum, and Northzone, with our headquarters located in Berlin, Germany. Following our recent $80 million Series C funding, we are poised for significant growth.We are seeking a Senior People Operations Specialist who is dedicated to fostering a product-led organization and will play a vital role within our People team. This position will serve as the subject matter expert for People Operations at our Berlin headquarters.Key Responsibilities:Ensure the accuracy of HR profiles and data within our record-keeping systems with meticulous attention to detail.Identify opportunities for process enhancement in HR to improve employee experience and scalability.Collaborate with our external payroll provider to guarantee precise payroll processing and compliance.Oversee contract management and employee benefits across various countries, ensuring adherence to local regulations.Manage visa application processes and liaise with immigration services directly.Address employee inquiries regarding HR processes, providing prompt and clear support.Participate in cross-functional projects aimed at improving the efficiency and effectiveness of People Operations.Leverage data insights to refine processes and support informed decision-making.Workplace: Berlin & HybridThis role is based at our headquarters in Berlin.

Role Overview GetYourGuide is looking for a People Operations Coordinator in Berlin. This role supports the HR team by handling a range of administrative tasks and helping to build a positive experience for employees. What You Will Do Manage day-to-day administrative processes for the People Operations team Assist with onboarding new team members Support the development and rollout of people-focused initiatives

Distribusion is the premier global marketplace for ground transportation, providing travelers with seamless online access to transport options, from searching to ticket purchasing. Our innovative B2B technology platform links bus, rail, and ferry operators in over 70 countries with major online retailers such as Google Maps and Booking.com.We are redefining the future of travel by constructing the largest global network of transport providers and retailers. As one of the fastest-growing startups in the travel sector, we are supported by prominent venture capital firms including TQ Ventures, Lightrock, Creandum, and Northzone, and are based in Berlin, Germany. Following our recent $80 million Series C funding, we are poised for rapid expansion.We seek a passionate Senior People Operations Specialist to play a pivotal role in our People team, helping to foster a product-led organization. This position will serve as the subject matter expert for People Operations topics at our Berlin HQ.