AI Delivery Manager

Synthflow AI is a leading no-code platform that specializes in deploying voice AI agents designed to automate phone calls across contact center operations and business process outsourcing (BPO) at scale. Our mission is to empower mid-market and enterprise organizations to manage routine calls efficiently, saving valuable time and resources.Our AI agents have made a significant impact:Saved over 5 million hours in contact center operations.Increased call answer rates by 35% compared to non-AI operators.Handled 45 million calls with an impressive 99.9% uptime.Supported by Accel, Atlantic Labs, and Singular, and trusted by over 1,000 customers, we are at the forefront of a transformative shift towards sophisticated and accessible conversational AI.About the RoleAs the AI Delivery Manager, you will take ownership of the complete delivery process for enterprise Voice AI programs—from signed Statement of Work (SOW) or Proof of Concept (POC) through to go-live and handover—ensuring customers achieve measurable outcomes within budget and on schedule.In this role, you will oversee every project and production deployment from the moment contracts are signed to the go-live phase and subsequent renewals. You will act as the project leader, ensuring timelines are met, customer satisfaction is maintained, and our internal teams are coordinated effectively.While you will not be coding or building agents (that is the role of the Solution Engineer), you will be the orchestrator—tracking progress, resolving issues, managing project scope, keeping communication lines open with customers, and escalating challenges internally as needed. Your efforts will directly contribute to the timely launch of projects and the retention of customers.

About UsAt reliant-ai, we are dedicated to transforming decision-making in an age of overwhelming information. Our mission is to develop the next generation of machine learning software, leveraging generative AI to analyze critical data sources and deliver comprehensive, factual answers to complex inquiries.We believe that the true potential of generative AI can only be achieved by tackling the world's most significant information challenges. With over two decades of expertise in reinforcement learning and natural language processing, we are poised to make a substantial impact in this field.Our team consists of scientists, builders, and entrepreneurs who have pioneered some of the most influential AI applications. Having led teams at industry giants like Google, DeepMind, and EY Parthenon, we now connect cutting-edge AI research with the biopharma sector.

Role Overview LinkedIn is hiring an AI Enablement Manager in Berlin to help teams across the company adopt and integrate AI technologies. This role focuses on supporting business units as they use AI to streamline processes, make better decisions, and work more efficiently. What You Will Do Work with cross-functional teams to find opportunities for AI implementation Advise teams on how to use AI tools to meet business goals Ensure AI solutions fit with overall company objectives

Role Overview airapps is looking for an AI Product Manager in the Berlin Metropolitan Area. This position focuses on building new AI-driven products that reach users worldwide. The AI Product Manager works closely with teams across the company to shape features based on market needs and manages products from initial idea through to launch. What You Will Do Work with cross-functional teams to define and deliver AI-powered solutions Translate user and market requirements into clear product features Oversee the full product lifecycle, from concept through release

At Intercom, we are revolutionizing customer service through AI technology, dedicated to helping businesses create outstanding customer experiences.Our AI agent, Fin, stands as the most sophisticated customer service AI on the market, enabling businesses to offer continuous, exceptional customer support and fundamentally enhance their customer interactions. Fin can also integrate with our Helpdesk to form a comprehensive solution, known as the Intercom Customer Service Suite, designed to address complex inquiries that require human intervention.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining customer service standards. Our team is driven by core values that encourage pushing boundaries, rapid innovation, and consistently delivering exceptional value to our clients.Berlin captivates us with its unique blend of deep technical talent and rich creative culture, all within a lively, globally connected city that is conveniently located near our R&D centers in Dublin and London. It is an environment where top technical talent flourishes, attracting individuals from across the globe eager to relocate and contribute to ambitious projects.As part of our growth, we aim to recruit 100 professionals in Berlin over the next year across various domains, including engineering, AI, data science, product management, and design. This is an exciting opportunity to join us as we build the premier customer agent in the world!What’s the opportunity?We are launching a new function within Intercom: AI Product Management. For over a decade, we have invested in building in-house AI capabilities with a dedicated team of machine learning scientists, engineers, researchers, and AI designers. We are now expanding this team by bringing on product managers to help shape the future of our AI platform and agent.As a Senior AI Product Manager, you will define the vision, strategy, and roadmap for the core AI systems that drive Fin and our AI features. You will operate at the crossroads of advanced AI research, innovative product development, and real-world customer challenges, aiding us in creating world-class AI products that yield significant business outcomes.This role demands a high level of ownership from a technically proficient, customer-centric product manager who thrives in fast-paced, ambiguous settings and enjoys transforming complex AI functionalities into simple, enjoyable product experiences.

At Synthflow AI, we offer a no-code platform for deploying advanced voice AI agents that streamline phone call automation across contact center operations and business process outsourcing (BPO) at scale. Our mission is to empower mid-market and enterprise companies to efficiently manage routine calls, ultimately saving valuable time and resources for teams.Our innovative voice agents have already made a significant impact:More than 5 million hours of contact center operations savedAchieved a 35% increase in calls answered compared to traditional operatorsHandled 45 million calls with an impressive 99.9% uptimeSupported by renowned investors such as Accel, Atlantic Labs, and Singular, and trusted by over 1,000 clients, we are leading a transformative shift towards sophisticated and user-friendly conversational AI.Role OverviewAs the Engagement Manager, you will be responsible for the comprehensive delivery of enterprise Voice AI programs, from the signed statement of work (SOW) or proof of concept (POC) through to go-live and handover. Your goal is to ensure customers achieve measurable results on schedule and within budget.You will oversee the end-to-end project delivery, acting as the key coordinator for all deployments from contract signing to go-live and renewal phases. Your leadership will prevent project delays, reduce customer churn, and ensure that our internal teams perform effectively.While you will not be directly coding or building agents—that's the role of our Solution Engineers—you will be the orchestrator of the project: monitoring progress, resolving issues, managing project scope, maintaining customer communication, and escalating any challenges internally. You are pivotal in ensuring timely project launches and successful customer renewals.Key ResponsibilitiesProject Delivery Management: Lead project kickoffs, plan milestones, manage RACI/RAID documentation, and conduct weekly customer syncs to provide clear status updates and address risks.Execution of Plans: Translate the Solution Architect's design into a structured roadmap, establish acceptance criteria, and oversee change control processes.Initiate Rapid Deployments: Coordinate API integrations, VOIP connectivity, environmental setups, access permissions, and compliance approvals to ensure a swift first call.Cross-Functional Team Coordination: Schedule and manage Solution Engineers, involve VoIP/VoiceTech engineers as necessary, and proactively address issues with strategic escalations.Stakeholder Engagement: Align with Account Executives, champions, IT/Security, and operations teams, maintaining a single source of truth for project scope, key decisions, and performance metrics.

Join Our Mission at Doctolib! Your Role At Doctolib, we thrive in a dynamic engineering environment as we create pioneering products and features designed to enhance the lives of doctors and patients alike. We are on the lookout for an inspiring Engineering Manager - AI to join our tech teams in Berlin. You will be part of a dedicated team of innovators who are committed to revolutionizing healthcare while actively contributing to the growth of our fast-evolving company from day one! For more insights into our work, check out our technical blog! About Our Technology Environment Our solutions are developed on a fully cloud-native platform that accommodates web and mobile app interfaces, supports multiple languages, and is tailored to meet the specific requirements of various countries and healthcare specialties. We are modularizing our platform within a distributed architecture through reusable components. Our technology stack includes Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. We utilize AI ethically across our products to empower both patients and healthcare professionals. Discover our AI vision here and learn more about our inaugural AI hackathon here! Who You Are If you feel this job description aligns with your skills, even if you don't meet every requirement listed, we warmly encourage you to apply. In this role, you will be both a technical leader and a people manager, providing coaching and support to your team members while building an exceptional engineering organization at Doctolib. Your responsibilities will include: Leading a high-performing and collaborative team of 5+ members to achieve business objectives collectively. Partnering with talent and people teams to attract, develop, and retain top talent. Building, leading, and empowering a user-centric team that prioritizes exceptional internal and external user satisfaction. Collaborating with your product partner to define a mission and vision for your team, aligning on a clear roadmap to realize it. Taking ownership of the end-to-end engineering process and ensuring the team meets its objectives.

At Taktile, we are revolutionizing the way financial institutions utilize artificial intelligence for crucial decision-making processes. As we expand our enterprise customer portfolio, we are seeking a dedicated Applied AI Engagement Manager to act as a strategic partner, ensuring that our clients effectively implement AI-driven solutions and extract maximum value from our offerings. In this pivotal post-sale position, you will be the primary liaison, guiding enterprise clients through intricate implementations and fostering lasting business impact.Your RoleAs an Applied AI Engagement Manager at Taktile, you will collaborate closely with our enterprise clients to deliver sophisticated solutions that empower them to unlock the full potential of our platform. This role is integral to our mission of transforming decision-making infrastructures, optimizing, and automating mission-critical business choices.You will partner with Taktile’s Solutions, Product, and Sales teams, as well as external collaborators, to support clients throughout their journey, driving strategic outcomes and sustainable impact.

Transform the Travel ExperienceJoin GetYourGuide in reshaping the way people explore the world. We connect millions with unique and memorable activities, driven by our dedication to making every journey extraordinary—including yours.Are you ready to unlock your potential alongside a community of fellow adventurers? Explore your next opportunity at our Berlin headquarters or one of our global offices, from New York to Bangkok. Visit getyourguide.careers to take the first step.Team MissionAt the AI Platform team, our goal is to empower Mission Teams across GetYourGuide to independently build and operate robust LLM features, democratizing AI development while ensuring the product quality our users expect.As the Engineering Manager for our AI Platform team, you will spearhead the vision, strategy, and execution necessary to enable and scale AI-powered capabilities across our product range. You will oversee the development and evolution of a centralized AI infrastructure designed to make LLM development systematic, reliable, and scalable. Your team will create evaluation systems, abstraction layers, and safety measures, enabling Mission Teams to deploy AI features with confidence and speed, ensuring GetYourGuide delivers trustworthy, high-quality AI experiences to travelers worldwide.Your ResponsibilitiesLead hiring and performance management processes for your Engineering team, empowering your engineers to excel in this dynamic and rapidly evolving field.Drive impactful projects and outcomes by managing the team’s roadmap and portfolio allocation.Tackle complex technical challenges that span multiple services and business domains, ensuring Mission Teams can create production-grade LLM features confidently.Promote best practices for LLM development across the technology landscape.Balance the pace of innovation with production standards to ensure the platform supports speed without compromising quality, security, or reliability.Establish strategic partnerships with key stakeholders across product and engineering leadership, as well as vendor relationships, to align platform capabilities with business objectives.Your Skill SetYou possess a strong sense of ownership, ensuring that technical and product plans align with stakeholder interests, team goals, and organizational objectives.You approach complex problems with an open mind and a collaborative spirit.

About the RoleWe are on the lookout for two highly skilled backend engineers to join our dynamic team in Berlin. You will be instrumental in advancing the development and implementation of our technology, enhancing our capacity to create core backend functionalities, and empowering other teams to utilize this backend for their projects.If you have a passion for creating exceptional products, thrive in a fast-paced environment, and are eager to contribute to the success of an ambitious startup, this is the perfect opportunity for you.Our Tech Stack:Python / FastAPIPostgreSQL / MongoDB / ElasticCloud LLM providers + bare metal GPUsGCPAs an early team member, you will assume significant responsibilities from day one, with the chance to influence our technological architecture and infrastructure.Join one of the most ambitious AI companies today, collaborating with a world-class team of experts in their fields, and experience an incredibly stimulating work environment. In This Role You WillLead the delivery of complex projects, coordinating with cross-functional teams, and ensuring timely completion of essential components.Develop a deep understanding of Reliant's vision and integrate this into your architectural and process decisions in daily operations.Offer insights to refine UI/UX concepts and assist in the planning of backend and infrastructure development.Take proactive responsibility for long-term code quality and architecture. About YouThe ideal candidate will have a proven track record in backend or full-stack development, with a focus on rapid innovation and effective systems design that supports growth opportunities for both the product and the team.To thrive in this role, you should possess the following skills and experiences:5+ years of demonstrated experience in building backend services or distributed systems.Ability to design, develop, test, and maintain backend services and APIs that support product features, including writing robust, production-quality code.Engage in system and service design; contribute to architectural discussions and make informed trade-offs regarding scalability, latency, cost, and reliability.Navigate ambiguity effectively; translate vague or high-level requirements into actionable implementation plans.Collaborate with cross-functional partners including product management, frontend, UX, data, and operations to define requirements, plan implementations, and deliver features.Ensure high code quality by writing, reviewing, and improving unit/integration tests; actively participate in code reviews.

Trinetix seeks a Delivery Manager based in Berlin to guide solution delivery for clients. This role coordinates with cross-functional teams to keep projects moving forward, ensuring work stays within scope and meets quality expectations. Responsibilities Lead the delivery of projects, making sure deadlines and requirements are consistently met Act as the main point of contact for clients and manage ongoing relationships Oversee project timelines, track progress, and address any issues that arise Align team activities with broader business goals Requirements Proactive leadership approach Comfortable collaborating with cross-functional teams Strong organizational abilities and clear communication skills Dedication to delivering high-quality results on time

Role overview Ramboll Group A/S is hiring a Project Manager in Berlin to focus on Project Management & Delivery. The position centers on leading projects from initial planning to completion, ensuring each phase aligns with established goals for timing, scope, and budget. Attention to detail and strong organizational skills will be important in this role. What you will do Coordinate teams and stakeholders to guide projects from inception to delivery Track milestones, budgets, and deliverables to keep projects on course Identify potential risks and address issues as they develop Contribute to Ramboll’s focus on sustainable solutions through effective project management practices

About Peec AIPeec AI is an innovative Berlin-based Series A startup focused on developing cutting-edge analytics and intelligence solutions for contemporary SEO and growth teams. As artificial intelligence transforms the way information is discovered online, organizations require novel methods to gauge their visibility, assess performance, and identify future growth opportunities. Peec AI empowers teams to monitor their presence across AI search, evaluate their performance metrics, and discover avenues to enhance their organic visibility in an increasingly intricate search environment.About the RoleWe are seeking a passionate Community Manager to cultivate and expand the Peec community while bringing our brand to life through impactful real-world experiences. In this position, you will take charge of our event and community strategy in Berlin, orchestrating high-caliber gatherings, brand activations, and partnerships that unite founders, marketers, and operators to explore the future of search and AI. Collaborating closely with Growth and Marketing, you will ensure that every initiative fortifies our brand, builds long-lasting community equity, and fosters meaningful relationships with individuals shaping modern marketing.Key ResponsibilitiesLead Peec’s event and community strategy in Berlin, transforming our brand into a tangible presence.Design and implement bold, high-quality experiences, ranging from curated partner dinners to prominent brand activations.Develop and scale a Peec Ambassador Program that activates local power users and advocates.Oversee our conference presence from start to finish, including booth design, side events, partnerships, and on-site experiences.Collaborate closely with Growth and Marketing to ensure every initiative drives brand depth, pipeline growth, and long-term community equity.QualificationsMinimum of 3 years of experience in events, community management, partnerships, or brand marketing, preferably within a B2B SaaS or high-growth startup environment.A strong creative instinct with a preference for beautifully designed, memorable experiences.Demonstrated ownership and operational excellence in managing vendors, budgets, logistics, and flawless execution.Natural relationship builder with comfort in hosting founders, operators, and senior marketers.Solid understanding of how events and community engagement can translate into tangible business impact.Bonus PointsExperience in the AI or technology sectors.Network with industry influencers and thought leaders.

Role overview The Senior AI & Automation Manager at N26 shapes how the company uses artificial intelligence and automation. Based in Berlin, this position focuses on improving both internal processes and customer interactions. The role supports N26’s growth by finding and delivering smarter, more efficient ways to work. What you will do Lead projects that use AI and automation to streamline operations and enhance the customer experience Collaborate with teams across the company to design and launch practical solutions Contribute to setting the company’s direction for using new technologies to achieve business objectives

Role overview Delivery Hero SE seeks a Senior AI Scientist for the Vendor Data Team in Berlin. This role centers on Agentic AI, with a focus on enhancing how vendor data supports the company’s operations. What you will do Create AI-driven solutions to improve vendor data processes and capabilities Collaborate with colleagues from various backgrounds to design, build, and refine AI models Use expertise in artificial intelligence to address business challenges and inform important decisions

Intercom, based in Berlin, Germany, builds AI-powered tools that help businesses deliver customer service at scale. Nearly 30,000 companies worldwide rely on Intercom’s products, including Fin, an AI agent that handles customer queries around the clock. When integrated with Intercom’s Helpdesk, Fin becomes part of a broader suite designed to support both automated and human-assisted service. About the Role The AI Models Infrastructure Team sits within Intercom’s AI Group. As Engineering Manager, lead a team focused on designing and maintaining the infrastructure that powers Intercom’s AI models. This work is central to how Intercom’s AI capabilities evolve and scale. What You Will Do Guide a team of engineers responsible for building and supporting the systems behind Intercom’s AI models. Apply technical expertise to help the team navigate a fast-changing field. Foster a culture of continuous technical learning and growth. Collaborate with other teams to ensure the AI infrastructure meets product needs. What You Bring Strong technical background in AI or related fields. Experience leading engineering teams. Commitment to staying current with new developments in AI infrastructure. Learn More Explore Intercom’s engineering culture: intercom.engineering Read about Fin: fin.ai

At Pipedrive, we recognize that exceptional people are the cornerstone of creating outstanding products. Our team embodies our core values, and we prioritize these values in our hiring process. Established in 2010, Pipedrive has dedicated itself to empowering sales and marketing teams with intuitive, robust tools that streamline daily operations. Our cloud-based platform is trusted by over 100,000 companies across 179 countries. From a modest five-person startup, we have evolved into a vibrant international organization of over 850 professionals from more than 50 nationalities, with offices across Europe and the US. In 2020, Pipedrive achieved unicorn status following a significant investment from Vista Equity Partners, a global investment firm focused on enterprise software and technology-enabled businesses.We are currently seeking a Principal Product Manager to join our team in an individual contributor role, where you will lead the development of Agentic AI experiences and the foundational AI platform capabilities that support them. In this role, you will define how Agentic AI adds value to our customers within the Pipedrive CRM, crafting experiences that are safe, reliable, and scalable. Additionally, you will play a pivotal role in building and enhancing the shared platform capabilities that empower our product teams to deliver consistent and scalable AI-driven experiences.The responsibilities of this role encompass both customer-facing Agentic AI functionalities and the internal AI platform foundations. You will work at a systems and platform level, collaborating closely with engineering, applied AI and machine learning, design, security, and product teams to ensure that Agentic AI delivers significant customer value while being technically robust and operationally scalable.This role, which reports to the VP of Product, is ideal for a seasoned product leader who merges strong product insight and customer focus with a comprehensive understanding of AI systems and complex platforms.

Intercom builds tools that help businesses deliver better customer service, powered by artificial intelligence. Nearly 30,000 companies worldwide use Intercom’s products, including Fin, an AI customer service agent that works seamlessly with the Intercom Helpdesk as part of the Customer Service Suite. Since 2011, Intercom has focused on innovation and delivering value for clients. Role overview The AI Models Infrastructure Team within Intercom’s AI Group develops and maintains the core infrastructure that supports the company’s proprietary AI models. Intercom is hiring an Engineering Manager to lead this team. This is a technical leadership position working at the intersection of infrastructure and artificial intelligence. What you will do Guide a team of engineers building and operating the infrastructure for Intercom’s AI models Work closely with other teams to ensure the reliability and scalability of AI systems Support ongoing technical growth within the team and stay current with advances in AI Who we’re looking for Experience managing technical teams, ideally in AI or related fields Strong background in infrastructure or platform engineering Commitment to continuous technical development Locations Berlin, Germany Dublin, Ireland London, England Learn more About engineering at Intercom: https://intercom.engineering About Fin: http://fin.ai

About Peec AIPeec AI is an innovative startup located in Berlin, specializing in cutting-edge analytics and intelligence tools tailored for today's SEO and growth teams. As AI transforms the landscape of online information discovery, businesses require new methodologies to assess their visibility, performance, and potential growth avenues. Peec AI empowers teams to monitor their presence across AI search platforms, evaluate performance metrics, and identify opportunities to enhance their organic visibility amidst a rapidly evolving search environment.About the RoleWe are seeking a Customer Success Manager (SEO) who can navigate our clients through the evolving landscape of AI-driven search. In this pivotal role, you will engage directly with prominent brands and agencies, facilitating client onboarding and providing expert guidance on maximizing their visibility across search engines, AI assistants, and emerging generative platforms. You will leverage your extensive SEO knowledge in a consultative capacity, conducting thorough analyses of websites and search performance, leading strategic advisory sessions, and translating business aspirations into effective organic growth strategies. Collaboration with Sales, Growth, and Product teams will be essential as you help refine customer enablement initiatives and establish best practices for excelling in AI-enhanced search.Your ResponsibilitiesOnboard and empower new key clients, educating them on leveraging Peec AI for superior rankings in AI search.Evaluate clients' websites, content, and search performance to uncover AI-search-related opportunities across various platforms.Conduct advisory sessions with leading brands and agencies, translating their growth and brand objectives into actionable strategies and roadmaps.Work closely with Sales, Growth, and Product teams to enhance activation journeys and develop impactful case studies.Advise mid-sized and enterprise clients on GEO-related topics, from overarching strategy to practical implementation.

JetBrains is hiring a Senior Product Manager focused on AI Analytics. This position centers on guiding projects that use artificial intelligence to improve user experience and support product growth. Role overview The Senior Product Manager will work closely with teams from different disciplines to shape and deliver AI-driven features. The goal is to ensure JetBrains products continue to set high standards in the industry. Key responsibilities Lead projects that apply AI analytics to enhance product capabilities Collaborate with engineering, design, and other teams to define and execute strategy Drive initiatives that improve user experience and support business growth Location This role is open in multiple cities, including Amsterdam, Belgrade, Berlin, Limassol, London, Madrid, Munich, Paphos, Prague, Warsaw, and Yerevan.