Team Manager - Migration
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Manager
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About Veeva Systems Inc.
Veeva Systems is a mission-driven organization at the forefront of industry cloud solutions, dedicated to helping life sciences companies expedite the delivery of therapies to patients. With a commitment to innovation and growth, we are leading the transformation of the life sciences sector.
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Veeva Systems Inc.
Join Veeva Systems, a pioneering force in industry cloud solutions, as we accelerate the delivery of life-saving therapies to patients. As one of the fastest-growing SaaS companies, we've surpassed $2B in revenue in our last fiscal year, with robust growth opportunities ahead.Veeva's core values—Do the Right Thing, Customer Success, Employee Success, and Speed—drive our commitment to balancing the interests of our customers, employees, society, and investors. In 2021, we made history as a public benefit corporation (PBC).Embrace the flexibility of a Work Anywhere culture, enabling you to thrive in your preferred work environment, whether at home or in the office.We invite you to be part of our mission in transforming the life sciences sector, making a meaningful impact on our customers, employees, and the wider community.The RoleAs a Team Manager, you will guide a talented team of migration architects and consultants. We seek a dynamic leader who is highly motivated, results-driven, organized, and adept in social interactions. Your leadership will ensure service delivery and operational excellence across our R&D customer base, enhancing engagement within your team.In this role, you will serve as a customer advocate, collaborating closely with other Veeva teams (Services, Product) to ensure ongoing customer success. You will play a pivotal role in our India Services team, delivering migration solutions for global project teams implementing Veeva Vault R&D applications and Vault Platform cloud solutions within the life sciences industry.The ideal candidate will possess a passion for people management, a process-oriented mindset, and an exceptional work ethic. Enjoying autonomy and working in an international environment will be key to your success. We foster a vibrant remote work culture where hard work, enjoyment, and personal growth thrive. This is a full-time permanent role with Veeva.
Squircle IT Consulting Services Pvt Ltd
We are seeking a skilled Migration Requirement Specialist to join our dynamic team at Squircle IT Consulting Services. In this role, you will be pivotal in facilitating project migrations, ensuring all requirements are comprehensively documented and addressed. Your expertise will help streamline processes and improve project outcomes.
Hitachi Digital Services
Join Our TeamAt Hitachi Digital Services, we envision a future where digital solutions transform the world we live in. Our mission is to empower individuals and organizations to harness technology for good, enabling them to tackle pressing global challenges. With a focus on innovation and sustainability, we work tirelessly to enhance urban environments, conserve natural resources, and improve lives.As a PTC Windchill PLM Data Migration Lead, you will play a pivotal role in driving our clients' digital transformation journeys. We value diverse experiences and perspectives, and we believe that your unique background will contribute to our shared success.Key Responsibilities:Lead the data migration process from Siemens Teamcenter to PTC Windchill, overseeing the entire lifecycle including profiling, extraction, transformation, loading, reconciliation, and validation.Develop and implement robust migration strategies utilizing tools such as Windchill Bulk Migrator, ESI, Info*Engine, and custom ETL pipelines.Ensure data integrity by managing mapping activities for Parts, BOM/MBOM, Change Objects, CAD Documents, and Workflows.Establish data quality frameworks to facilitate delta loads, incremental updates, and effective error handling.Collaborate with Solution Architects and business stakeholders to ensure alignment with Windchill data models and lifecycle states.Conduct migration test cycles, troubleshoot issues, and optimize performance for large datasets.Govern migration readiness, cutover planning, and post-migration support as the main authority across global teams.
Veeva Systems
Veeva Systems is a purpose-driven leader in the industry cloud space, dedicated to accelerating the delivery of therapies to patients in the life sciences sector. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue in our last fiscal year, with significant growth opportunities on the horizon.At Veeva, our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide our mission. In 2021, we made history by becoming a public benefit corporation (PBC), which legally commits us to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we promote flexible work arrangements, allowing you to thrive in an environment that suits you best—whether that’s from home or in the office.Join us in transforming the life sciences industry and making a meaningful impact on the lives of our customers, employees, and communities.The RoleWe are seeking a Senior Migration Consultant to be a pivotal member of the Veeva Systems Professional Services team. This role involves delivering migration solutions for our global project teams as they implement Veeva Vault R&D applications and Vault Platform cloud solutions within the life sciences sector.In this position, you will lead customer migration implementations, leveraging your expertise in data and document content migration, Vault API, Vault migration tools, and best practices on the Vault Platform. As a customer advocate, you will collaborate closely with other Veeva teams (Services, Product, Sales, Strategy) to ensure ongoing customer success.This is a full-time, remote position with Veeva.
Hitachi Digital Services
Join Us at Hitachi Digital ServicesAt Hitachi Digital Services, we are a global leader in digital solutions and transformation, driven by a visionary outlook on the potential of our world. Our mission is people-centric, as we strive to empower positive changes every day—whether it’s future-proofing urban areas, conserving vital resources, preserving rainforests, or saving lives. By merging innovation, technology, and extensive expertise, we elevate our company and our clients from the present to the future, making progress through the power of acceleration.Your unique life experiences, character, and passion for making a difference are as important to us as your professional qualifications. We welcome diverse perspectives that help us achieve great things together.Position OverviewWe are seeking a PTC Windchill Lead Data Migration Developer with over 7 years of hands-on experience in PLM data migration. You will play a critical role in executing data migration solutions from Siemens Teamcenter to PTC Windchill, encompassing data extraction, transformation, and loading using custom ETL pipelines and PTC migration tools. Your expertise will guide the development of migration frameworks for various data types, ensuring data integrity and traceability while collaborating closely with architects and migration leads.
HubSpot, Inc.
POS-25459Role SummaryAt HubSpot, our mission is to empower millions of organizations to achieve sustainable growth. As the Team Manager for Scaled Contract Management, you will lead a dynamic team dedicated to addressing billing and contract inquiries for our Scaled customers. This role is crucial in enhancing established processes, driving operational excellence, and fostering cross-functional collaboration. You will leverage data-driven insights to continuously improve our services in a fast-paced, evolving environment.What You’ll DoLead and mentor a team of Contract Managers who handle a significant volume of billing and contract inquiries.Ensure operational excellence through strategic goal setting, performance management, and professional development initiatives.Enhance workflows and implement automation solutions to boost efficiency, accuracy, and customer satisfaction.Utilize customer and performance data to uncover trends, eliminate obstacles, and execute operational enhancements.Collaborate closely with Legal, Operations, Customer Success, and regional leadership to ensure alignment and streamline contract processes.Refine existing playbooks and identify opportunities to create new scalable processes.Promote a high-performance culture within the team that emphasizes accountability, ownership, and a customer-centric approach.Guide the team through ambiguity and change, ensuring sustained focus, motivation, and alignment with business objectives.
Nexthink is seeking a passionate Product Manager to join our innovative Library team, the architects behind no-code content packs that deliver instant value to our customers.In this pivotal role, you will take ownership of a diverse range of IT subjects, such as AI compliance, endpoint health, collaboration tools, Windows upgrades, and zero-trust readiness. Your responsibilities will encompass end-to-end management: identifying customer pain points, developing the roadmap, crafting solutions, and collaborating across product, marketing, and customer success teams to ensure successful market introduction.This position is perfect for seasoned IT consultants or professionals eager to amplify their impact. Instead of addressing issues for a single organization, you will uncover trends across various industries and create solutions that enhance efficiency and productivity for thousands of organizations and millions of employees.Additionally, if you're a product manager with a robust IT background, this role offers the opportunity to design, develop, and deploy solutions rapidly, without being hindered by engineering cycles, thereby directly contributing to Nexthink's growth.Key ResponsibilitiesOwn Your Domain: Define and execute the roadmap for various IT topics within the Nexthink Library.Identify trends, customer challenges, and new technologies to develop impactful solutions.Rapid Development of No-Code Solutions: Design and produce Nexthink Library packs from concept to deployment.Deploy solutions in minutes, rather than months, by leveraging Nexthink's platform capabilities. For instance, we successfully addressed the Crowdstrike outage within a day, providing immediate support to our customers.Monitor adoption rates, usage patterns, and customer results to discern what resonates and refine continuously.Collaborate and Influence: Develop and present persuasive product pitches to internal teams, customers, and prospects, showcasing how your solutions address their urgent challenges.Work closely with Product, Sales, and Customer Success teams to grasp market demands, influence platform enhancements, and create effective solutions for customer acquisition and retention.
SurveyMonkey
Role Overview SurveyMonkey is hiring an Engineering Manager for the Infrastructure Team in Bengaluru, India. This position leads efforts to strengthen and expand the company's infrastructure, focusing on performance and reliability. What You Will Do Oversee engineering projects that improve infrastructure capabilities. Guide and support a team of engineers tackling complex technical challenges. Work closely with product management and operations to keep projects aligned with strategic objectives. Collaboration This role involves regular coordination with cross-functional partners to deliver solutions that meet both technical and business needs.
Join Capco as an SPO Offshore Team Lead and take the helm of transformative MS 365 migration initiatives. In this pivotal role, you will oversee the end-to-end delivery of migration programs, ensuring timely completion and alignment with strategic goals. Your expertise will guide the team in managing migration strategies, delivering comprehensive solutions across Active Directory, Exchange, Teams, SharePoint, and Power Apps while identifying and resolving technical challenges. This is an opportunity to make a significant impact in a vibrant and inclusive work environment.
Act as the primary contact within the team for customer complaints, requests, and coordination of appointments, holidays, and training sessions.Lead and manage a team of Field Service Specialists, focusing on their development, assignment of tasks, scheduling of work, and performance evaluation while ensuring equitable workload distribution and effective resource planning.Handle escalated customer situations, ensuring timely escalation to appropriate personnel when necessary.Ensure customer satisfaction in line with the Corporate Service Standard (CSS).Serve as the primary technical contact for both direct and indirect reports, coaching them through logical troubleshooting processes and enhancing their technical skills.Make decisions regarding warranty, goodwill, discounts, loaner equipment, and reconstructions as necessary.Oversee Customer Relationship Management (CRM) activities within the team, focusing on processing times and data quality.Manage activities according to Service Management specifications including processing times, orders, and data quality.Organize and lead regular team meetings and meetings with Service Management.Conduct annual audits and customer visits alongside each service technician in the team.Participate in personal development through involvement in job interviews and hiring processes.Contribute to achieving yearly contract revenue as per the budget.Ensure field staff receive proper training and that their skills are continuously developed through regular evaluations and feedback surveys. Conduct training sessions as needed.Compile and maintain operational records, including repair times, maintenance statistics, and test results.Report product failure trends and weaknesses to the relevant product groups.Coordinate all necessary express operations.
Eurofins Scientific
We are seeking a highly motivated and skilled Team Leader in Microbiology to join our growing team at Eurofins. This role offers the opportunity to lead a dynamic team of microbiologists, overseeing laboratory operations, ensuring compliance with quality standards, and contributing to innovative research initiatives.The ideal candidate will possess a strong background in microbiology with proven leadership experience. You will be responsible for mentoring team members, managing projects, and collaborating with cross-functional teams to drive results.
lastminute.com
Role Overview lastminute.com is looking for a Team Leader - Telesales to guide a telesales team based in Bengaluru. This position focuses on growing sales results and maintaining a high standard of customer service. The Team Leader motivates the team to reach targets and ensures clients receive attentive support. What You Will Do Develop and implement sales strategies for the telesales team Coach and train team members to improve skills and performance Monitor and analyze performance metrics to identify areas for growth Work with other departments to improve customer satisfaction Location Bengaluru
Janes is dedicated to empowering military, government, and defense leaders with confidence in an ever-evolving global landscape. Through our reliable defense, security, and geopolitical insights delivered via integrated digital platforms, we transform vast amounts of data into concise, actionable intelligence. By bridging critical information gaps, Janes enables our clients to assess threats, expedite decision-making, and proactively address emerging challenges.Job Purpose:The APAC Solutions Team Lead holds a pivotal role within the Global Solutions team, overseeing a team of Solutions Engineers in this strategically significant region for Janes. This position marries technical leadership with hands-on involvement in intricate customer integrations and solution deliveries.As part of the Global Product Solutions team, you will facilitate the integration and optimization of Janes’ interconnected intelligence capabilities across the APAC customer base. This includes nurturing a high-performing engineering team while actively participating in priority customer engagements that require deep technical expertise and architectural insights.Your role is crucial for Janes’ expansion in the Asia-Pacific region. You will collaborate with the APAC Solutions team to support mission-critical customer operations, embedding Janes’ data into customer environments, ensuring interoperability with third-party datasets, and aligning solutions with clients’ AI, intelligence, and data strategies. You will significantly influence how Janes’ data is utilized within complex operational systems.Additionally, you will play a role in defining and documenting data standards, technical specifications, and integration pathways, which will enhance customer outcomes, ensure deployment consistency and scalability, and drive technical innovation in Janes’ solutions ecosystem.Contributing to impactful customer and partner projects across the Asia-Pacific region, you will help shape the evolution of Janes’ technical framework, including our graph knowledge base, intelligence products, and supporting infrastructure. Your contributions will have a direct and meaningful impact on national security and defense capabilities.
Join Stripe as a Team Lead in Risk Operations and play a vital role in safeguarding our clients' interests. In this dynamic position, you will lead a dedicated team of Risk/Partner Risk Operations associates responsible for investigating accounts to identify and mitigate risks associated with fraud and compliance with user policy requirements. Your leadership will inspire success through clear goal-setting, mentorship, and effective communication across different organizational levels. You’ll leverage your expertise to drive operational performance while fostering a culture of excellence and trust within your team.
Forward Networks, Inc.
At Forward Networks, we are revolutionizing the management and security of the world’s most intricate networks. Established in 2013 by a group of Stanford Ph.D. graduates, we pioneered the concept of the network digital twin—a mathematically accurate model of the production network that offers IT teams unparalleled visibility, verification, and agility across all significant cloud and vendor environments. Our esteemed clientele includes industry giants such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, alongside dynamic enterprises and government bodies. As reported by IDC, clients utilizing Forward Networks experience an average of $14.2 million in annual benefits due to enhanced efficiency and security. Supported by top-tier investors such as Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, we cultivate a people-focused, innovative culture that empowers brilliant minds to shape the future of network reliability, security, and AI-ready operations. We are on the lookout for a Senior Backend Software Engineer to join our Platforms team. In this pivotal role, you will be instrumental in designing, developing, and scaling the core backend services and infrastructure that underpin our SaaS and on-premises deployments. Your contributions will directly influence the stability, performance, and scalability of our platform, ensuring an outstanding experience for our customers.
Join our dynamic team at betsol as a Team Lead - Technical Support. In this pivotal role, you will oversee a dedicated team of technical support professionals, ensuring exceptional service delivery and customer satisfaction. You will be responsible for managing support operations, mentoring team members, and collaborating with cross-functional teams to resolve technical issues effectively.
AECOM
We are looking for a Billing Team Lead who possesses a blend of technical accounting proficiency and exceptional leadership abilities. In this pivotal role, you will guide and mentor a team of billing specialists, ensuring not only accurate and efficient billing operations across our global projects but also fostering a culture of continuous improvement and excellence.This position will report to the Manager of Accounting, AP, AR & Other Assets - GBS, ensuring the correct application of US GAAP accounting principles related to accounts payable, accounts receivable, and other asset categories.Key ResponsibilitiesInspire, coach, and develop a high-performing team of billing professionals, promoting collaboration and excellence.Oversee the complete billing process, guaranteeing accuracy, timeliness, and compliance with US GAAP, AECOM policies, and SOX controls.Manage the reconciliation of accounts receivable, accounts payable, and related asset accounts to ensure financial data integrity.Collaborate with Source to Pay (S2P) and Order to Cash (O2C) teams to address discrepancies and enhance billing accuracy.Assist in the monthly closing and reconciliation process, ensuring all journals, clearing accounts, and subledgers are accurately maintained.Serve as the primary contact for internal and external auditors, ensuring compliance with all regulatory requirements.Drive continuous improvement initiatives to enhance efficiency, promote automation, and adopt best practices in billing operations.Leverage Oracle and BlackLine systems to optimize productivity and enhance reporting accuracy.
Altisource
In-depth understanding of the foreclosure process.Exceptional communication and interpersonal abilities to effectively address and resolve customer issues.Initiate and manage foreclosure procedures for defaulted loans, ensuring compliance with state regulations.Acquire and validate all necessary pre-foreclosure notices and documents.Conduct thorough research on title search documents from county office records to confirm property and title integrity before proceeding with foreclosure.Analyze borrower details to identify any state-regulated protections impacting foreclosure processes.Perform regular compliance testing and audits of internal mortgage operations.
Altisource
Join Altisource as a Team Lead for Settlement Services, where you will play a pivotal role in managing and guiding a team to ensure seamless settlement processes. You will leverage your expertise to optimize operations, enhance efficiency, and deliver exceptional service to our clients.
Valuestream Business Solutions Pvt Ltd
Attention Job Seekers! We are excited to announce an opening for the position of Team Leader in our Premium Voice Process. Interested candidates are welcome to visit our office for an interview! Interview Schedule:Date: April 16, 2024 - April 17, 2024Time: 10:30 AM - 11:30 AMContact Person: Sridevi (9945764799) Position Overview:The Team Leader will play a crucial role in motivating our team and managing daily operations. This role requires a proactive individual who can assess team performance, provide constructive feedback, and ensure optimal functioning of the team.Inspire and motivate team members to achieve their best performance.Analyze attrition and shrinkage metrics to improve team retention.Define roles and responsibilities for team members effectively.Monitor individual performances and implement strategies for improvement.Provide insights and solutions to upper management regarding project challenges.Identify training needs and coordinate necessary training programs.Foster a collaborative environment by addressing team concerns and resolving conflicts.Prior experience in the insurance sector is preferred.Eligibility Criteria:A minimum of 3 years experience as a Team Leader in an outbound process.Graduation is mandatory.Exceptional communication skills in English and Hindi are required.Work location: Marathahalli, Bengaluru.Age limit: Below 33 years.Salary: Up to ₹40,000 per month. Note: Please refer your friends! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul space paradigm, Marathahalli Village, Marathahalli, Bengaluru - 560037Landmark: Near Sidewalk Club, close to Bata Showroom (Marathahalli Multiplex)Location Map
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Veeva Systems Inc.
Join Veeva Systems, a pioneering force in industry cloud solutions, as we accelerate the delivery of life-saving therapies to patients. As one of the fastest-growing SaaS companies, we've surpassed $2B in revenue in our last fiscal year, with robust growth opportunities ahead.Veeva's core values—Do the Right Thing, Customer Success, Employee Success, and Speed—drive our commitment to balancing the interests of our customers, employees, society, and investors. In 2021, we made history as a public benefit corporation (PBC).Embrace the flexibility of a Work Anywhere culture, enabling you to thrive in your preferred work environment, whether at home or in the office.We invite you to be part of our mission in transforming the life sciences sector, making a meaningful impact on our customers, employees, and the wider community.The RoleAs a Team Manager, you will guide a talented team of migration architects and consultants. We seek a dynamic leader who is highly motivated, results-driven, organized, and adept in social interactions. Your leadership will ensure service delivery and operational excellence across our R&D customer base, enhancing engagement within your team.In this role, you will serve as a customer advocate, collaborating closely with other Veeva teams (Services, Product) to ensure ongoing customer success. You will play a pivotal role in our India Services team, delivering migration solutions for global project teams implementing Veeva Vault R&D applications and Vault Platform cloud solutions within the life sciences industry.The ideal candidate will possess a passion for people management, a process-oriented mindset, and an exceptional work ethic. Enjoying autonomy and working in an international environment will be key to your success. We foster a vibrant remote work culture where hard work, enjoyment, and personal growth thrive. This is a full-time permanent role with Veeva.
Squircle IT Consulting Services Pvt Ltd
We are seeking a skilled Migration Requirement Specialist to join our dynamic team at Squircle IT Consulting Services. In this role, you will be pivotal in facilitating project migrations, ensuring all requirements are comprehensively documented and addressed. Your expertise will help streamline processes and improve project outcomes.
Hitachi Digital Services
Join Our TeamAt Hitachi Digital Services, we envision a future where digital solutions transform the world we live in. Our mission is to empower individuals and organizations to harness technology for good, enabling them to tackle pressing global challenges. With a focus on innovation and sustainability, we work tirelessly to enhance urban environments, conserve natural resources, and improve lives.As a PTC Windchill PLM Data Migration Lead, you will play a pivotal role in driving our clients' digital transformation journeys. We value diverse experiences and perspectives, and we believe that your unique background will contribute to our shared success.Key Responsibilities:Lead the data migration process from Siemens Teamcenter to PTC Windchill, overseeing the entire lifecycle including profiling, extraction, transformation, loading, reconciliation, and validation.Develop and implement robust migration strategies utilizing tools such as Windchill Bulk Migrator, ESI, Info*Engine, and custom ETL pipelines.Ensure data integrity by managing mapping activities for Parts, BOM/MBOM, Change Objects, CAD Documents, and Workflows.Establish data quality frameworks to facilitate delta loads, incremental updates, and effective error handling.Collaborate with Solution Architects and business stakeholders to ensure alignment with Windchill data models and lifecycle states.Conduct migration test cycles, troubleshoot issues, and optimize performance for large datasets.Govern migration readiness, cutover planning, and post-migration support as the main authority across global teams.
Veeva Systems
Veeva Systems is a purpose-driven leader in the industry cloud space, dedicated to accelerating the delivery of therapies to patients in the life sciences sector. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue in our last fiscal year, with significant growth opportunities on the horizon.At Veeva, our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide our mission. In 2021, we made history by becoming a public benefit corporation (PBC), which legally commits us to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we promote flexible work arrangements, allowing you to thrive in an environment that suits you best—whether that’s from home or in the office.Join us in transforming the life sciences industry and making a meaningful impact on the lives of our customers, employees, and communities.The RoleWe are seeking a Senior Migration Consultant to be a pivotal member of the Veeva Systems Professional Services team. This role involves delivering migration solutions for our global project teams as they implement Veeva Vault R&D applications and Vault Platform cloud solutions within the life sciences sector.In this position, you will lead customer migration implementations, leveraging your expertise in data and document content migration, Vault API, Vault migration tools, and best practices on the Vault Platform. As a customer advocate, you will collaborate closely with other Veeva teams (Services, Product, Sales, Strategy) to ensure ongoing customer success.This is a full-time, remote position with Veeva.
Hitachi Digital Services
Join Us at Hitachi Digital ServicesAt Hitachi Digital Services, we are a global leader in digital solutions and transformation, driven by a visionary outlook on the potential of our world. Our mission is people-centric, as we strive to empower positive changes every day—whether it’s future-proofing urban areas, conserving vital resources, preserving rainforests, or saving lives. By merging innovation, technology, and extensive expertise, we elevate our company and our clients from the present to the future, making progress through the power of acceleration.Your unique life experiences, character, and passion for making a difference are as important to us as your professional qualifications. We welcome diverse perspectives that help us achieve great things together.Position OverviewWe are seeking a PTC Windchill Lead Data Migration Developer with over 7 years of hands-on experience in PLM data migration. You will play a critical role in executing data migration solutions from Siemens Teamcenter to PTC Windchill, encompassing data extraction, transformation, and loading using custom ETL pipelines and PTC migration tools. Your expertise will guide the development of migration frameworks for various data types, ensuring data integrity and traceability while collaborating closely with architects and migration leads.
HubSpot, Inc.
POS-25459Role SummaryAt HubSpot, our mission is to empower millions of organizations to achieve sustainable growth. As the Team Manager for Scaled Contract Management, you will lead a dynamic team dedicated to addressing billing and contract inquiries for our Scaled customers. This role is crucial in enhancing established processes, driving operational excellence, and fostering cross-functional collaboration. You will leverage data-driven insights to continuously improve our services in a fast-paced, evolving environment.What You’ll DoLead and mentor a team of Contract Managers who handle a significant volume of billing and contract inquiries.Ensure operational excellence through strategic goal setting, performance management, and professional development initiatives.Enhance workflows and implement automation solutions to boost efficiency, accuracy, and customer satisfaction.Utilize customer and performance data to uncover trends, eliminate obstacles, and execute operational enhancements.Collaborate closely with Legal, Operations, Customer Success, and regional leadership to ensure alignment and streamline contract processes.Refine existing playbooks and identify opportunities to create new scalable processes.Promote a high-performance culture within the team that emphasizes accountability, ownership, and a customer-centric approach.Guide the team through ambiguity and change, ensuring sustained focus, motivation, and alignment with business objectives.
Nexthink is seeking a passionate Product Manager to join our innovative Library team, the architects behind no-code content packs that deliver instant value to our customers.In this pivotal role, you will take ownership of a diverse range of IT subjects, such as AI compliance, endpoint health, collaboration tools, Windows upgrades, and zero-trust readiness. Your responsibilities will encompass end-to-end management: identifying customer pain points, developing the roadmap, crafting solutions, and collaborating across product, marketing, and customer success teams to ensure successful market introduction.This position is perfect for seasoned IT consultants or professionals eager to amplify their impact. Instead of addressing issues for a single organization, you will uncover trends across various industries and create solutions that enhance efficiency and productivity for thousands of organizations and millions of employees.Additionally, if you're a product manager with a robust IT background, this role offers the opportunity to design, develop, and deploy solutions rapidly, without being hindered by engineering cycles, thereby directly contributing to Nexthink's growth.Key ResponsibilitiesOwn Your Domain: Define and execute the roadmap for various IT topics within the Nexthink Library.Identify trends, customer challenges, and new technologies to develop impactful solutions.Rapid Development of No-Code Solutions: Design and produce Nexthink Library packs from concept to deployment.Deploy solutions in minutes, rather than months, by leveraging Nexthink's platform capabilities. For instance, we successfully addressed the Crowdstrike outage within a day, providing immediate support to our customers.Monitor adoption rates, usage patterns, and customer results to discern what resonates and refine continuously.Collaborate and Influence: Develop and present persuasive product pitches to internal teams, customers, and prospects, showcasing how your solutions address their urgent challenges.Work closely with Product, Sales, and Customer Success teams to grasp market demands, influence platform enhancements, and create effective solutions for customer acquisition and retention.
SurveyMonkey
Role Overview SurveyMonkey is hiring an Engineering Manager for the Infrastructure Team in Bengaluru, India. This position leads efforts to strengthen and expand the company's infrastructure, focusing on performance and reliability. What You Will Do Oversee engineering projects that improve infrastructure capabilities. Guide and support a team of engineers tackling complex technical challenges. Work closely with product management and operations to keep projects aligned with strategic objectives. Collaboration This role involves regular coordination with cross-functional partners to deliver solutions that meet both technical and business needs.
Join Capco as an SPO Offshore Team Lead and take the helm of transformative MS 365 migration initiatives. In this pivotal role, you will oversee the end-to-end delivery of migration programs, ensuring timely completion and alignment with strategic goals. Your expertise will guide the team in managing migration strategies, delivering comprehensive solutions across Active Directory, Exchange, Teams, SharePoint, and Power Apps while identifying and resolving technical challenges. This is an opportunity to make a significant impact in a vibrant and inclusive work environment.
Act as the primary contact within the team for customer complaints, requests, and coordination of appointments, holidays, and training sessions.Lead and manage a team of Field Service Specialists, focusing on their development, assignment of tasks, scheduling of work, and performance evaluation while ensuring equitable workload distribution and effective resource planning.Handle escalated customer situations, ensuring timely escalation to appropriate personnel when necessary.Ensure customer satisfaction in line with the Corporate Service Standard (CSS).Serve as the primary technical contact for both direct and indirect reports, coaching them through logical troubleshooting processes and enhancing their technical skills.Make decisions regarding warranty, goodwill, discounts, loaner equipment, and reconstructions as necessary.Oversee Customer Relationship Management (CRM) activities within the team, focusing on processing times and data quality.Manage activities according to Service Management specifications including processing times, orders, and data quality.Organize and lead regular team meetings and meetings with Service Management.Conduct annual audits and customer visits alongside each service technician in the team.Participate in personal development through involvement in job interviews and hiring processes.Contribute to achieving yearly contract revenue as per the budget.Ensure field staff receive proper training and that their skills are continuously developed through regular evaluations and feedback surveys. Conduct training sessions as needed.Compile and maintain operational records, including repair times, maintenance statistics, and test results.Report product failure trends and weaknesses to the relevant product groups.Coordinate all necessary express operations.
Eurofins Scientific
We are seeking a highly motivated and skilled Team Leader in Microbiology to join our growing team at Eurofins. This role offers the opportunity to lead a dynamic team of microbiologists, overseeing laboratory operations, ensuring compliance with quality standards, and contributing to innovative research initiatives.The ideal candidate will possess a strong background in microbiology with proven leadership experience. You will be responsible for mentoring team members, managing projects, and collaborating with cross-functional teams to drive results.
lastminute.com
Role Overview lastminute.com is looking for a Team Leader - Telesales to guide a telesales team based in Bengaluru. This position focuses on growing sales results and maintaining a high standard of customer service. The Team Leader motivates the team to reach targets and ensures clients receive attentive support. What You Will Do Develop and implement sales strategies for the telesales team Coach and train team members to improve skills and performance Monitor and analyze performance metrics to identify areas for growth Work with other departments to improve customer satisfaction Location Bengaluru
Janes is dedicated to empowering military, government, and defense leaders with confidence in an ever-evolving global landscape. Through our reliable defense, security, and geopolitical insights delivered via integrated digital platforms, we transform vast amounts of data into concise, actionable intelligence. By bridging critical information gaps, Janes enables our clients to assess threats, expedite decision-making, and proactively address emerging challenges.Job Purpose:The APAC Solutions Team Lead holds a pivotal role within the Global Solutions team, overseeing a team of Solutions Engineers in this strategically significant region for Janes. This position marries technical leadership with hands-on involvement in intricate customer integrations and solution deliveries.As part of the Global Product Solutions team, you will facilitate the integration and optimization of Janes’ interconnected intelligence capabilities across the APAC customer base. This includes nurturing a high-performing engineering team while actively participating in priority customer engagements that require deep technical expertise and architectural insights.Your role is crucial for Janes’ expansion in the Asia-Pacific region. You will collaborate with the APAC Solutions team to support mission-critical customer operations, embedding Janes’ data into customer environments, ensuring interoperability with third-party datasets, and aligning solutions with clients’ AI, intelligence, and data strategies. You will significantly influence how Janes’ data is utilized within complex operational systems.Additionally, you will play a role in defining and documenting data standards, technical specifications, and integration pathways, which will enhance customer outcomes, ensure deployment consistency and scalability, and drive technical innovation in Janes’ solutions ecosystem.Contributing to impactful customer and partner projects across the Asia-Pacific region, you will help shape the evolution of Janes’ technical framework, including our graph knowledge base, intelligence products, and supporting infrastructure. Your contributions will have a direct and meaningful impact on national security and defense capabilities.
Join Stripe as a Team Lead in Risk Operations and play a vital role in safeguarding our clients' interests. In this dynamic position, you will lead a dedicated team of Risk/Partner Risk Operations associates responsible for investigating accounts to identify and mitigate risks associated with fraud and compliance with user policy requirements. Your leadership will inspire success through clear goal-setting, mentorship, and effective communication across different organizational levels. You’ll leverage your expertise to drive operational performance while fostering a culture of excellence and trust within your team.
Forward Networks, Inc.
At Forward Networks, we are revolutionizing the management and security of the world’s most intricate networks. Established in 2013 by a group of Stanford Ph.D. graduates, we pioneered the concept of the network digital twin—a mathematically accurate model of the production network that offers IT teams unparalleled visibility, verification, and agility across all significant cloud and vendor environments. Our esteemed clientele includes industry giants such as Goldman Sachs, PayPal, S&P Global, IBM, and Dell, alongside dynamic enterprises and government bodies. As reported by IDC, clients utilizing Forward Networks experience an average of $14.2 million in annual benefits due to enhanced efficiency and security. Supported by top-tier investors such as Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, we cultivate a people-focused, innovative culture that empowers brilliant minds to shape the future of network reliability, security, and AI-ready operations. We are on the lookout for a Senior Backend Software Engineer to join our Platforms team. In this pivotal role, you will be instrumental in designing, developing, and scaling the core backend services and infrastructure that underpin our SaaS and on-premises deployments. Your contributions will directly influence the stability, performance, and scalability of our platform, ensuring an outstanding experience for our customers.
Join our dynamic team at betsol as a Team Lead - Technical Support. In this pivotal role, you will oversee a dedicated team of technical support professionals, ensuring exceptional service delivery and customer satisfaction. You will be responsible for managing support operations, mentoring team members, and collaborating with cross-functional teams to resolve technical issues effectively.
AECOM
We are looking for a Billing Team Lead who possesses a blend of technical accounting proficiency and exceptional leadership abilities. In this pivotal role, you will guide and mentor a team of billing specialists, ensuring not only accurate and efficient billing operations across our global projects but also fostering a culture of continuous improvement and excellence.This position will report to the Manager of Accounting, AP, AR & Other Assets - GBS, ensuring the correct application of US GAAP accounting principles related to accounts payable, accounts receivable, and other asset categories.Key ResponsibilitiesInspire, coach, and develop a high-performing team of billing professionals, promoting collaboration and excellence.Oversee the complete billing process, guaranteeing accuracy, timeliness, and compliance with US GAAP, AECOM policies, and SOX controls.Manage the reconciliation of accounts receivable, accounts payable, and related asset accounts to ensure financial data integrity.Collaborate with Source to Pay (S2P) and Order to Cash (O2C) teams to address discrepancies and enhance billing accuracy.Assist in the monthly closing and reconciliation process, ensuring all journals, clearing accounts, and subledgers are accurately maintained.Serve as the primary contact for internal and external auditors, ensuring compliance with all regulatory requirements.Drive continuous improvement initiatives to enhance efficiency, promote automation, and adopt best practices in billing operations.Leverage Oracle and BlackLine systems to optimize productivity and enhance reporting accuracy.
Altisource
In-depth understanding of the foreclosure process.Exceptional communication and interpersonal abilities to effectively address and resolve customer issues.Initiate and manage foreclosure procedures for defaulted loans, ensuring compliance with state regulations.Acquire and validate all necessary pre-foreclosure notices and documents.Conduct thorough research on title search documents from county office records to confirm property and title integrity before proceeding with foreclosure.Analyze borrower details to identify any state-regulated protections impacting foreclosure processes.Perform regular compliance testing and audits of internal mortgage operations.
Altisource
Join Altisource as a Team Lead for Settlement Services, where you will play a pivotal role in managing and guiding a team to ensure seamless settlement processes. You will leverage your expertise to optimize operations, enhance efficiency, and deliver exceptional service to our clients.
Valuestream Business Solutions Pvt Ltd
Attention Job Seekers! We are excited to announce an opening for the position of Team Leader in our Premium Voice Process. Interested candidates are welcome to visit our office for an interview! Interview Schedule:Date: April 16, 2024 - April 17, 2024Time: 10:30 AM - 11:30 AMContact Person: Sridevi (9945764799) Position Overview:The Team Leader will play a crucial role in motivating our team and managing daily operations. This role requires a proactive individual who can assess team performance, provide constructive feedback, and ensure optimal functioning of the team.Inspire and motivate team members to achieve their best performance.Analyze attrition and shrinkage metrics to improve team retention.Define roles and responsibilities for team members effectively.Monitor individual performances and implement strategies for improvement.Provide insights and solutions to upper management regarding project challenges.Identify training needs and coordinate necessary training programs.Foster a collaborative environment by addressing team concerns and resolving conflicts.Prior experience in the insurance sector is preferred.Eligibility Criteria:A minimum of 3 years experience as a Team Leader in an outbound process.Graduation is mandatory.Exceptional communication skills in English and Hindi are required.Work location: Marathahalli, Bengaluru.Age limit: Below 33 years.Salary: Up to ₹40,000 per month. Note: Please refer your friends! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul space paradigm, Marathahalli Village, Marathahalli, Bengaluru - 560037Landmark: Near Sidewalk Club, close to Bata Showroom (Marathahalli Multiplex)Location Map
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