Team Lead - Technical Support at Adyen | Bengaluru

Join Adyen as a Team Lead in Technical Support, where you will play a pivotal role in leading a dynamic team to deliver exceptional service to our clients. You will oversee daily operations, ensuring that technical queries are resolved efficiently and effectively. Your leadership will inspire your team to achieve their best while fostering a culture of continuous improvement.

Welcome to Adyen! Adyen is a leading financial technology platform that provides a comprehensive solution for payments, data, and financial products, serving renowned clients such as Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions through innovative financial solutions. We foster a dynamic environment where our team members can thrive, supported by a culture that promotes personal and professional development. Our motivated team tackles complex technical challenges collaboratively, delivering ethical and innovative solutions that accelerate business growth. Your Role as a Technical Support Engineer As a Technical Support Engineer, you will be the first point of contact for our global merchants. Your responsibilities will include collaborating with various teams within Adyen (both technical and commercial) to ensure seamless payment processing for our merchants, directly impacting their business growth and success. Our team is highly focused on merchant support, driven, and celebrates shared victories. You will be part of a diverse international support team, working around the clock to provide assistance using a follow-the-sun model. The extensive technical expertise of our team is invaluable to both our merchants and internal stakeholders. Key Responsibilities Serve as a primary source of knowledge on the Adyen platform, APIs, web technologies, and industry integration best practices. Support merchants throughout their lifecycle by providing direct technical assistance. Act as an advocate for internal products, tracking processes and relaying merchant feedback and issues for continuous improvement. Guide merchants on optimal implementation practices while addressing their specific concerns. Who You Are You possess 4-8 years of professional experience in technology support and operations. You understand that every interaction with a merchant is an opportunity for exceptional customer service and strive to deliver a consistent support experience across all regions. Strong written and verbal communication skills in English are essential. You are innovative and possess excellent problem-solving abilities.

Join our dynamic team at betsol as a Team Lead - Technical Support. In this pivotal role, you will oversee a dedicated team of technical support professionals, ensuring exceptional service delivery and customer satisfaction. You will be responsible for managing support operations, mentoring team members, and collaborating with cross-functional teams to resolve technical issues effectively.

Welcome to Adyen At Adyen, we empower businesses by providing a comprehensive suite of payment, data, and financial solutions for esteemed clients such as Meta, Uber, H&M, and Microsoft. Our cutting-edge financial technology platform is designed for those who aim for greatness. We cultivate an environment where our team members can thrive, offering the support and culture necessary for them to take charge of their professional journeys. Our motivated individuals tackle unique technical challenges collaboratively, delivering innovative and ethical solutions that accelerate business ambitions. Join Us as a KYC Associate We are seeking a detail-oriented KYC Associate to support the expansion of our customer base across the APAC region. In this pivotal role, you will meticulously review KYC documentation, evaluate potential risks, and conduct essential due diligence to safeguard Adyen and our valued customers. Your critical thinking and focus on scalability will be instrumental in maintaining the highest standards of integrity. Your role will involve collaborating with both internal stakeholders and our customers to ensure an exceptional onboarding experience.

Welcome to Adyen At Adyen, we deliver a unified platform for payments, data, and financial solutions for esteemed clients such as Meta, Uber, H&M, and Microsoft. Our commitment to engineering innovation positions us as the go-to financial technology provider. We create an environment that empowers our employees to thrive, encouraging personal ownership of their career paths. Our motivated team tackles unique technical challenges collaboratively, delivering cutting-edge and ethical solutions that accelerate business success. Why Join the Adyen Network Team? This dynamic team is part of our Platform Engineering Solution in Bengaluru, focused on enabling our engineers to build and maintain secure, scalable, and high-quality applications autonomously. As a Python Developer with the Adyen network team, your role will involve designing, creating, and maintaining automation tools to enhance the security, scalability, and deployment of our global network. We are looking for someone with extensive experience in application and API development, a solid background in Linux, and the ability to diagnose issues in a 24/7 operational environment. Your responsibilities will include developing Python projects that simplify the network implementation for internal users, ensuring data integrity and consistency through strategic design, hands-on implementation, integration, performance monitoring, security, and troubleshooting. If this sounds exciting, we invite you to apply!

Welcome to Adyen At Adyen, we empower businesses with a comprehensive platform for payments, data, and financial solutions, serving renowned clients such as Meta, Uber, H&M, and Microsoft. Our commitment to innovation and ambition drives us to create a financial technology ecosystem that meets the evolving needs of our customers. We foster a culture where our team members can thrive, providing an environment rich with opportunities for personal and professional growth. Our motivated engineers tackle unique technical challenges collaboratively, enabling us to deliver ethical and impactful solutions that help businesses accelerate their success. Your Role as a Java Software Engineer Since the inception of our platform, our engineers have been at the forefront of transforming the financial technology landscape. As we continue to grow rapidly, we prioritize scalability in our design processes. You will engage with real-world challenges, crafting new functionalities and impactful solutions that empower our clients. In this role, you will oversee the complete software development lifecycle—from designing and coding to testing and ensuring successful deployment during our weekly release cycles. You will work with one of the largest PostgreSQL databases, crafting your own queries to integrate seamlessly within our low-latency API architecture.

Join Eurofins as a Technical Lead, where you will play a pivotal role in guiding technical projects and leading a team of skilled professionals. Your expertise will help us innovate and deliver high-quality solutions, driving our IT department to new heights.

Join Laundryheap as a Customer Support Team Lead specializing in escalations. In this pivotal role, you will manage and guide a team of customer support representatives, ensuring exceptional service is delivered to our valued customers. You will handle complex escalations, providing resolutions and fostering a positive customer experience. Your leadership will be key in driving team performance and operational excellence.

Join Eurofins as a Technical Lead, where you will spearhead innovative IT projects in a dynamic environment. You will lead a team of talented professionals, ensuring the successful execution of technology strategies that align with the company's goals. If you're passionate about technology and leadership, this is the opportunity for you!

Role Overview Eurofins Scientific is hiring a Technical Lead in Bengaluru. This position guides a team of engineers and shapes the direction of technology projects. The Technical Lead ensures projects run smoothly from start to finish, supports the team’s growth, and helps deliver solutions that improve company operations and client outcomes. Key Responsibilities Oversee end-to-end project lifecycles, from planning to delivery Maintain high standards for technical quality and project outcomes Mentor and support engineers to help them develop their skills Contribute technical expertise to drive improvements across projects Location This role is based in Bengaluru.

Who We AreSamsara (NYSE: IOT) stands at the forefront of the Connected Operations™ Cloud, transforming how organizations engaged in physical operations utilize Internet of Things (IoT) data to derive actionable insights and enhance their operational efficiency. Our mission is to improve the safety, efficiency, and sustainability of industries that form the backbone of our global economy, including agriculture, construction, field services, transportation, and manufacturing. By digitally transforming these sectors on a large scale, we are proud to contribute to their ongoing evolution.Joining Samsara means becoming a part of a team that is shaping the future of physical operations through innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, you will have the autonomy and support necessary to make a significant impact as we build for the long term.About the Role:As a member of our dedicated frontline support team, you will join a group of highly skilled Technical Support Specialists. Your primary responsibility will be to provide timely and effective technical assistance to customers via phone and chat. This dynamic role requires you to be self-motivated and responsive, ensuring that our customers receive the support they need promptly. You will collaborate with other support representatives across multiple locations to deliver exceptional service.To excel in this position, you should possess experience in a technical support role, demonstrate proven customer-facing skills, and have strong communication abilities. Comfort in navigating complex technical issues and a familiarity with a fast-paced phone support environment are essential.Important Note: This position will necessitate working from our Bengaluru office as required to address support escalations. Candidates must reside within a 1.5-hour commuting distance from the office.You Should Apply If:You want to make a difference in vital industries: Your contributions will have a tangible impact—helping to maintain essential services, ensuring food availability, reducing emissions, and, most importantly, guaranteeing the safety of workers.

Why choose Valtech? We are a leading experience innovation company, recognized globally for our collaboration with some of the world's most esteemed brands. We pride ourselves on offering our employees growth opportunities, a culture grounded in our values, and international career paths that allow you to make a significant impact on the future of experience.The OpportunityAt Valtech, we create an environment that encourages continuous learning, promotes meaningful contributions, and fosters professional development. Whether you're at the forefront of digital solutions, challenging traditional mindsets, or crafting the next wave of customer experiences, your contributions will be pivotal in transforming industries.We take pride in:The innovative work we deliverOur core values: share, care, and dareA workplace culture that encourages creativity, diversity, and autonomyOur global framework that supports seamless collaborationThe RoleAs an AI Technical Lead, you are driven by a passion for experience innovation and a desire to push the boundaries of current technology. With over 10 years of expertise, a growth mindset, and a commitment to creating a lasting impact, you will thrive in this role.You will excel in this position if you are:A curious problem solver who challenges the status quoA collaborative team player who values shared knowledge

Join our dynamic team as a Technical Lead - Piping in Bengaluru, where you will spearhead innovative engineering solutions in piping design and implementation. In this pivotal role, you will collaborate with multidisciplinary teams to ensure the successful execution of projects while adhering to industry standards and regulatory requirements.Your expertise will influence project outcomes, and you will mentor junior engineers, fostering a culture of excellence and continuous improvement. If you are passionate about sustainable engineering and want to make a significant impact, we want to hear from you!

About ZuoraAt Zuora, we empower businesses to grow efficiently and adapt swiftly. Our innovative platform supports modern business models, including subscriptions, usage-based pricing, AI-driven solutions, and outcome-based offerings. We assist companies in launching new products, automating intricate billing processes, and generating predictable recurring revenue.For over a decade, we have been at the forefront of the Subscription Economy. Now, we are advancing further by creating the ultimate platform for quote-to-cash processes, enabling companies to monetize their products and services with an adaptable, AI-ready foundation.Opportunities AwaitAs a Lead Technical Consultant at Zuora, you will leverage your technical and problem-solving skills to aid customers in effectively managing and adopting Zuora products. Your technical expertise, attitude, and aptitude are vital to your success. In this role, you will consistently collaborate with solution architects, technical architects, and senior executives from large enterprises, as well as a cross-functional and geographically diverse team. A successful Lead TC applies their technical knowledge, communication abilities, and understanding of client requirements to transform business needs into optimal solutions.Join Our TeamWe are seeking a Lead Technical Consultant to become part of our India team in our Bengaluru hub, operating under a hybrid work model that requires three days a week in the office. In this role, you will work closely with Solution Architects and clients to translate designed requirements into structured technical flows and deliver the best solutions aligned with the proposed architecture.As a Lead Technical Consultant at Zuora, you will collaborate with Solution Architects, Technical Architects, Software Development Managers, customers, and Product Engineers. This role is pivotal in ensuring that defined solutions are implemented effectively and meet client expectations.

Join Saviynt as a Technical Support Engineer and be part of a dynamic team dedicated to managing and securing identities across various applications and data. Our AI-driven identity platform empowers organizations to efficiently govern access, ensuring operational excellence while minimizing compliance costs. Trust is paramount, and at Saviynt, we safeguard our customers' digital assets, including Fortune 500 companies and government institutions, all while facilitating safe AI deployment. Discover more about our innovative solutions at www.saviynt.com.

Join Vendavo as a Support Engineer, where you will play a pivotal role in ensuring the seamless operation of our products. This position is integral in providing technical support while maintaining a strong understanding of business needs and delivering exceptional customer service.

About Ping Identity: At Ping Identity, we are committed to providing secure and seamless digital experiences for all users, a principle we call digital freedom. This ethos not only inspires our service offerings but also shapes our company culture. Our employees thrive in an environment that embraces digital freedom, empowering them to fully express their individuality and authentic selves.Our advanced cloud identity platform enables individuals to shop, work, bank, and engage in their preferred ways—free from friction and fear.While safeguarding digital identities is our technological focus, nurturing individual identities is central to our company culture. We champion every identity. One of our core values, Respect Individuality, encourages us to celebrate diversity, ensuring everyone can bring their whole selves to work.Headquartered in Denver, Colorado, with a global presence, we cater to the most demanding enterprises worldwide, including over half of the Fortune 100. At Ping Identity, we are redefining perceptions of cybersecurity, digital experiences, and identity management.The Team Lead, Course Development plays a pivotal role in spearheading the creation of high-quality technical training content for Ping Identity’s customer courses, certifications, and workshops, while mentoring a local team of course developers.You will produce engaging, technically precise learning materials that articulate Ping Identity product capabilities and features to developers, system integrators, and system administrators globally. This role combines hands-on course creation with effective people leadership to ensure consistent quality, technical rigor, and impactful learning across the curriculum.This position reports to the Senior Manager, Certification and Curriculum Development and coaches a dedicated team of course developers.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Technical Support Analyst. In this pivotal role, you will provide top-notch technical support to our clients, troubleshoot issues, and ensure a seamless user experience. This is a fantastic opportunity for those looking to grow their careers in a fast-paced environment.

Join our dynamic team at Aarna HR Solutions Pvt Ltd as a Technical Support Engineer. In this role, you will be the backbone of our customer support, providing exceptional technical assistance to our clients. Your expertise will ensure smooth operations and high customer satisfaction.You will troubleshoot technical issues, guide customers through solutions, and collaborate with our engineering teams to enhance our products. This position is ideal for technology enthusiasts who are passionate about problem-solving and customer service.

Join Our Team as a Customer Support Administrator!We are seeking a motivated and skilled Customer Support Administrator to provide exceptional technical support to our global clients through our Customer Support Portal. This role is pivotal in ensuring smooth operations and customer satisfaction by managing and resolving support tickets efficiently.Key Responsibilities:Review, clarify, and efficiently process support tickets submitted by both external and internal customers.Utilize our back-office workflow management system to guide through necessary steps for ticket resolution.Collaborate with various teams to ensure timely and effective problem-solving.Maintain accurate records of customer interactions and support ticket statuses.