Social Media Intelligence Analyst at ZeroFox | Bengaluru, India

Position OverviewThe Physical Security Intelligence team at ZeroFox is dedicated to delivering critical physical security insights to our clients around the clock, every day of the year. In a world where violence can erupt unexpectedly, our analysts play a vital role in providing timely and actionable intelligence. We continuously monitor open-source networks globally to identify violent activities, ensuring our clients maintain the situational awareness necessary for informed security decisions. Our focus is specifically on incidents of physical violence rather than information security.We seek team members who possess a deep understanding of various social media platforms and are well acquainted with user behavior within these networks. Our analysts must stay updated on current events related to violent conflicts and be knowledgeable about global violent threat actor groups.We are looking for a candidate with outstanding analytical capabilities, who can think critically and swiftly in a collaborative setting. The ideal analyst should thrive under pressure, appreciate the seriousness of the information we handle, and possess excellent written communication skills. Discretion, teamwork, and a sense of urgency are essential traits for this role.Key Responsibilities Continuously monitor intelligence sources to identify and assess physical security threats. Investigate incidents using publicly available information to validate claims and provide deeper context. Draft clear and concise reports under tight deadlines. Collaborate effectively with team members to enhance intelligence operations. Work on a shift schedule that may include night shifts and weekends. Provide ad hoc coverage during events and crises. Perform additional tasks as assigned. Qualifications Strong awareness of political and social trends both locally and globally. In-depth understanding of global violence trends. Expertise in physical security threats, ranging from indiscriminate violence to targeted ideological attacks. Comprehensive knowledge of social media dynamics and communication styles across various platforms. Ability to adapt to internal workflows, tools, and proprietary systems. Proficient in managing multiple conflicting priorities daily. Exceptional written communication and composition skills. Strong active listening and communication abilities. Capacity to engage with repetitive tasks while maintaining attention to detail. Self-motivated with a strong desire for professional growth. Receptive to constructive feedback and eager to learn.

Join ZeroFox, a dynamic and rapidly expanding company, as a Customer Support Specialist. We are looking for an enthusiastic, adaptable, and client-centric individual to provide exceptional service to our platform users while supporting our global operations. In this role, you will collaborate closely with the Account Management and Technology teams to resolve issues and enhance customer interactions.Your responsibilities will include managing our customer helpdesk, developing effective messaging for outreach efforts, and automating processes to improve efficiency. The ideal candidate will be skilled in building strong relationships internally and externally, ensuring continuous feedback, and delivering amicable solutions to customer challenges. A strong technical understanding of the ZeroFox SaaS platform will be essential.This is a high-impact position where your efforts will directly contribute to the success of our clients and partners. You will need to think strategically and make data-driven decisions while navigating both technical and non-technical environments. Your ability to create repeatable processes and manage risks will be key to driving scale and enterprise growth.

ZeroFox is on the lookout for a dedicated Customer Success Manager (CSM) to cultivate and maintain robust post-sales relationships with our diverse clientele across various industries. Our CSMs are pivotal in driving value for our customers, acting as trusted technical advisors and key support contacts. Your role will involve exceeding customer expectations through proactive platform updates, insightful reporting that demonstrates the effectiveness of their solutions, continuous education, and robust advocacy for their needs. You will collaborate with customers to outline their business and technical requirements while supporting our product and services teams in defining the scope of work. The ideal candidate will excel in nurturing relationships, both internally and externally, provide amicable solutions, and possess technical expertise in the ZeroFox SaaS platform. Candidates with backgrounds in Customer Success Management, Project Management, Business Analysis, or Systems/Software Development, particularly with experience in the setup and delivery of similar SaaS products, will be given priority consideration.

ZeroFox is on the lookout for a dynamic Customer Success Manager (CSM) to strengthen and nurture post-sales relationships with a diverse clientele across various industries. As a CSM, your role will be pivotal in driving value by acting as a trusted technical advisor and support contact for ZeroFox customers. You will surpass customer expectations by proactively updating their platforms, generating insightful reports demonstrating the effectiveness of their solutions, offering continuous education, and advocating for their unique needs.The ideal candidate will collaborate with customers to define both business and technical requirements while assisting the product and services teams in outlining the scope of work. Successful CSMs will have a knack for relationship-building, both internally and externally, delivering amicable customer solutions, and possessing a strong technical proficiency on the ZeroFox SaaS platform. Candidates with backgrounds in Customer Success Management, Project Management, Business Analysis, Systems or Software Development, or those familiar with the setup and delivery of similar SaaS products, will be given preferential consideration.

Join ZeroFox as a Senior Intelligence Analyst specializing in the Deep and Darkweb Desk within our esteemed Intelligence Team. This dedicated group of analysts is committed to safeguarding our customers and their assets against both digital and physical security threats. Leveraging our proprietary hybrid intelligence platforms and methodologies, you will employ your skills in collection, analysis, and scripting to identify potential threats and generate actionable intelligence to assess risks faced by our clientele. Your role will encompass tracking both current and emerging threats, with a focus on cybercrime and various malicious exploits. If the thought of delving into the dark web, conducting in-depth analysis, and engaging in cyber sleuthing excites you, we would love to discuss this opportunity with you. Discretion, teamwork, and creativity are essential attributes for success in this role.

OPPORTUNITY OVERVIEWJoin ZeroFox as a Digital Customer Success Manager (CSM) dedicated to supporting our tech-touch customer segment. This role focuses on enhancing post-sales engagement through innovative, scalable solutions, automation, and proactive customer education. As a CSM, you will be a trusted advisor to clients, helping them maximize their platform usage and resolve challenges through effective digital engagement. This position requires technical proficiency, a strong customer advocacy mindset, and the capability to deliver value through data-driven insights and programmatic support.The ideal candidate will possess a proven history of managing multiple customer accounts in a SaaS environment, combining technical expertise with consultative skills to enhance customer engagement and success.

Join Maker-Lab as a Senior Social Media Manager where you will lead our social media strategy, engaging our audience and enhancing our brand presence across various platforms. In this pivotal role, you will collaborate with cross-functional teams to develop and implement innovative social media campaigns that resonate with our target demographics.Your expertise will guide our content strategy, analyze performance metrics, and optimize our approach to maximize engagement and conversion rates. We seek a creative thinker who is passionate about storytelling and can harness the power of social media to connect with our community.

Join ZeroFox's dynamic Intelligence Team as the Lead Intelligence Analyst for our Deep and Darkweb Desk. This role is pivotal in safeguarding our customers and their assets against both digital and physical security threats. Utilizing our cutting-edge hybrid intelligence platforms and methodologies, you will leverage your expertise in collection, analysis, and scripting to uncover threats and develop actionable intelligence that assesses risks to our clientele. Your role will encompass tracking both current and emerging threats, including cybercrime and various forms of malicious exploitation. If you have a passion for the dark web, intelligence analysis, and cyber sleuthing, we want to hear from you! Exceptional discretion, collaborative teamwork, and innovative thinking are essential.

Your RoleWe are seeking a dynamic Social Media and Marketing professional to enhance eternal.ag's content and social media presence. This role is crucial in translating technical advancements in robotics, computer vision, and real-world applications into compelling and easily understandable content.As we are in the early stages of establishing our social channels, you will play a key role in setting up these platforms, defining our voice, establishing posting schedules, and creating repeatable content formats. You will collaborate closely with senior team members in branding and public relations to shape our narrative, positioning, and quality standards, all while ensuring a consistent and engaging content delivery.This position is open to candidates at all experience levels. We value strong writing skills, aesthetic judgment, and a keen ability to learn. More experienced candidates will be expected to take greater ownership in strategy development, campaign management, and performance evaluation.What You’ll DoLaunch and Manage Our Social Media ChannelsYou will initiate and oversee our social media presence, starting with platforms such as LinkedIn, while thoughtfully expanding to others. Your responsibilities will include defining our posting frequency and maintaining a cohesive brand voice across all channels.

Konovo seeks a Business Intelligence Analyst based in Bengaluru, Karnataka, India. The position centers on turning data into actionable insights that inform decisions throughout the company. Key responsibilities Work closely with stakeholders to understand their business objectives and gather detailed requirements. Analyze data sets to identify trends, patterns, and potential opportunities for improvement. Create and present reports that support strategic planning and guide decision-making across the organization. By providing clear analysis and communicating findings, this role directly supports Konovo's goals and ongoing growth.

ZeroFox has developed a robust Digital Customer Success organization dedicated to enhancing the experience of our expanding global clientele through impactful, data-driven, and scalable engagement strategies. We are on the lookout for a dynamic Director of Digital Customer Success to spearhead our India Center of Excellence (CoE), taking charge of regional execution, team leadership, and operational excellence across our Digital Customer Success Managers, Configuration Specialists, and Customer Success Operations teams.This pivotal role will significantly contribute to the enhancement, operationalization, and scalability of our digital customer success initiatives, collaborating closely with our Customer Success leadership in the United States and London to ensure alignment with global strategies, outcomes, and benchmarks. The position combines strategic oversight with hands-on operational responsibilities, critical for maintaining consistency, quality, and measurable results as ZeroFox continues its trajectory of growth.As the Director of Digital Customer Success, your key responsibilities will include:Enhancing and expanding an effective Digital Customer Success organization within the India CoE.Leading and mentoring in-region teams, focusing on performance management and career development.Translating global Customer Success strategies into actionable regional execution.Fostering consistency, accountability, and measurable results across digital customer success, configuration, and operations.Serving as a strategic ally to global Customer Success leadership while being the primary owner of execution within India.

Join Laundryheap as a Content and Social Media Manager where you will play a pivotal role in enhancing our brand's online presence. You will be responsible for developing engaging content, managing our social media platforms, and implementing effective marketing strategies.

Join Eurofins as an IT Functional Analyst in Bengaluru, where you will play a pivotal role in enhancing our IT systems and processes. You will collaborate with cross-functional teams to gather requirements, analyze system functionalities, and implement solutions that drive efficiency and effectiveness within our operations.

Role overview Eurofins Scientific seeks an IT Functional Analyst based in Bengaluru. This role bridges business requirements and technology, ensuring IT systems align with company goals and user needs. The analyst plays a key part in reviewing current systems and recommending improvements. What you will do Analyze current IT systems and processes to understand performance and gaps Spot opportunities for system enhancements Collaborate with stakeholders to gather and clarify business requirements Convert business needs into clear technical specifications Help ensure technology supports the organization’s objectives Location This position is based in Bengaluru.

Join ZeroFox as a Platform Configuration Specialist, a crucial role within our Customer Success program. You will be instrumental in enhancing customer experiences with the ZeroFox Platform through effective platform configuration, optimization, and continuous health monitoring. Your expertise will ensure the seamless operation of our SaaS platform, adapting to the dynamic business and technical demands of both our organization and our clients.We are seeking individuals with a robust technical background who possess exceptional communication skills, strong analytical abilities, meticulous attention to detail, and a commitment to continuous improvement. Preference will be given to candidates with a proven history in SaaS configuration, onboarding processes, technical operations within customer success, and platform support.

Role overview Betsol seeks a Business Intelligence Analyst based in Bengaluru. This role centers on transforming data into actionable insights that guide business decisions. The analyst will work closely with stakeholders to clarify needs and translate complex information into clear, useful reports. What you will do Collaborate with stakeholders to gather and document reporting requirements Examine large and diverse datasets to identify trends and patterns Develop reports and dashboards that inform business choices Contribute to process improvements by analyzing data and recommending changes Impact By making data accessible and actionable, this position helps Betsol streamline operations and supports company growth across teams.

Join GALE, the world's pioneering Business Agency, where we fuse business strategy with compelling brand narratives to enhance enterprise value. Our expertise spans strategy, media, CRM, creative, performance marketing, and technology, enabling us to craft integrated marketing systems and impactful campaigns. Established in 2014, GALE has been recognized as AdAge's Business Transformation Agency of the Year and Adweek's U.S. Media Agency of the Year, in addition to receiving accolades at the Cannes Lions for our innovative creativity.We partner with esteemed brands such as Delta, Uber, Starbucks, Chili's, Hard Rock, MilkPEP, Diageo, Cotton, and IHG. If you're passionate about building excellence, innovating, and driving results, GALE is your ideal workplace!With offices in major cities worldwide, including New York, Toronto, Los Angeles, Austin, Denver, Kansas City, London, and Bengaluru, we embrace a hybrid and flexible work environment.The Associate Director of Paid Social will adeptly lead team members while providing strategic insights to enhance their performance. As a Social Manager, you will mentor junior staff, craft innovative media strategies, and oversee daily client interactions, establishing yourself as a thought leader in the realm of paid social strategy.

At ZoomInfo, we accelerate careers by fostering an environment that promotes innovation and collaboration. Join a team that values speed, bold thinking, and mutual support, enabling you to produce exceptional work. We offer cutting-edge tools and a culture that champions your ambitions, empowering you to make significant contributions swiftly.About the RoleWe are seeking a proactive and meticulous IT Audit Analyst or Senior IT Audit Analyst to become an integral part of our expanding Internal Audit team. In this position, you will be instrumental in assessing and enhancing ZoomInfo's IT control landscape, primarily focusing on SOX compliance testing across IT general controls, automated controls, and system integrations.This role provides valuable exposure to US GAAP, SOX compliance, and intricate IT control environments, alongside the chance to engage with automation and AI-powered tools. You will collaborate closely with teams and stakeholders based in the US across IT and business functions, which necessitates a flexible schedule to accommodate availability until 12:00 PM PST for effective teamwork.The ideal candidate will possess exceptional analytical and communication abilities, a proactive problem-solving mindset, and a strong desire to thrive in a fast-paced, high-growth SaaS environment. The designation for this position—IT Audit Analyst or Senior IT Audit Analyst—will be determined based on your experience and qualifications.Why You'll Love This RoleThis position offers driven professionals outstanding opportunities for growth and impact:Gain hands-on experience in executing SOX compliance testing within a dynamic, global SaaS environment.Utilize cutting-edge technology and innovative cloud solutions, including AI, automation, and advanced data analytics tools.Develop in-depth expertise across IT audit, IT general controls, business process controls, and emerging technology risks.Advance your career through continuous learning opportunities, access to global teams, and a clear career progression within a scaling Internal Audit function.Take ownership of audit workstreams and directly contribute to the integrity of ZoomInfo's internal control environment.Collaborate within a supportive, cross-functional team that values innovation, transparency, and professional growth.

Join Eurofins as a Technical Business Analyst, where you will play a crucial role in bridging the gap between our IT department and business stakeholders. Your expertise will help streamline processes, enhance systems, and ensure that our technological solutions meet the needs of our clients. This is an exciting opportunity to contribute to innovative projects and work collaboratively in a dynamic environment.

Role Overview tilthq is seeking an Engineering Manager to guide a team of engineers in Bengaluru, India. This hybrid position blends on-site collaboration with remote flexibility. What You Will Do Lead and support an engineering team through all stages of project development, from initial planning to final deployment. Oversee day-to-day progress, maintaining a focus on quality and timely delivery. Encourage open communication and teamwork among engineers. Location This role is based in Bengaluru, India, with a hybrid work arrangement.