Senior Technical Enablement Specialist

FEQ426R542 As a Senior Technical Enablement Specialist at Databricks, you will leverage your enablement expertise to spearhead the creation of training materials tailored for Databricks Technical Support Engineers. This includes curating content and collaborating closely with Subject Matter Experts (SMEs) and Technical Curriculum Developers. Your portfolio will encompass comprehensive onboarding and ongoing training initiatives aimed at enhancing both technical and interpersonal skills for our Technical Support Engineers. As a vital member of the Databricks Support Enablement Team, your responsibilities will include: (1) staying informed about the latest advancements and offerings from Databricks in the Support domain, (2) collaborating with our enablement team to thoroughly understand the business requirements for support services, (3) developing impactful training programs for support staff, and (4) partnering with a team of technical enablement specialists to curate and design essential content for these programs. Key Outcomes: Utilize your Databricks and enablement expertise to lead the design, curation, and maintenance of training programs for Databricks Technical Support, partners, and internal teams, focusing on the latest features in data engineering. Collaborate with subject-matter experts and technical enablement specialists to identify needs for new courses and updates to existing content. Enhance Support KPIs through the successful implementation of enablement programs, focusing on measurable outcomes.

The Seller Support Operations team is in search of driven self-starters who thrive in a dynamic, data-oriented environment. The ideal candidate will be a proactive problem solver with a strong customer focus and a passion for decision-making that enhances efficiency within Seller teams.This role in sales operations will involve:· Organizing data and collaborating closely with Seller teams to boost sales force productivity and effectiveness.· Offering robust data and support functions to optimize performance.· Streamlining processes and collaborating with technology to ensure seamless integration across teams.A solid understanding of sales data and the associated process steps is critical, as is the ability to maintain an accurate and up-to-date database, which is essential for success in this role.

Company Summary:Founded in 2002, DVI Solutions has established itself as a premier provider of innovative audio-visual systems, enabling our clients to enhance communication and collaboration, whether among colleagues in the same office or with partners worldwide. With a significant presence across Asia, including Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia, and Indonesia, we proudly serve a diverse clientele that includes corporations, government agencies, educational institutions, retail outlets, hotels, and more.Position Overview:We are on the hunt for a meticulous AV Technical Documentation Specialist to spearhead the development, organization, and maintenance of our technical knowledge base for AV solutions. This pivotal role blends technical know-how with effective communication skills to generate high-quality documentation, diagrams, and educational resources that support our engineers, pre-sales teams, and clients.You will play a crucial role in translating intricate AV concepts into user-friendly guides, system diagrams, and troubleshooting materials tailored for both internal teams and external stakeholders.Key Responsibilities: Craft comprehensive, user-friendly knowledge base articles on AV concepts, products, and integrations, covering both fundamental and advanced topics (e.g., “What is a DSP?” and “AV over IP basics”). Generate configuration and setup guides for leading AV brands including Crestron, Biamp, Q-SYS, and Shure. Create technical diagrams such as single-line diagrams, signal flow charts, and rack layouts, adhering to standardized templates. Establish and uphold style guides; categorize knowledge base content into sections like concepts, product guides, troubleshooting, and best practices. Collaborate with engineers, project managers, and pre-sales personnel to gather technical details through interviews and discussions.

Join Clarisights as a Technical Product Specialist: Your Role in Transforming Data into InsightsAre you passionate about harnessing the power of data to drive marketing analytics and support high-value portfolios? Clarisights is on the lookout for outstanding Product Specialists adept at converting intricate data into practical insights for some of the most innovative and impactful companies globally, including Uber, Delivery Hero, HelloFresh, and Universal Music Group.Role OverviewAs a Technical Product Specialist, you will be pivotal to our operations, supporting Customer Success Managers while engaging with our robust platform to deliver unparalleled value to our clients. Your expertise will play a vital role in translating client needs into technical specifications, transforming data into insights that influence business strategies.This role is distinguished by your proficiency with a variety of technology stacks, hands-on experience in creating reports and dashboards, and your talent for leveraging data analysis tools. You will be the primary point of contact for tactical execution, nurturing relationships with both external and internal stakeholders, and persistently seeking opportunities to enhance customer decision-making through data-driven insights.Key ResponsibilitiesAssist in pilot projects, defining success measures and clarifying customer and business requirements to translate needs into product features.Develop and refine dashboards that effectively communicate Clarisights' value proposition.Contribute to growth initiatives through insightful data analysis.Manage and strengthen relationships with large international clients.Identify and act on expansion opportunities within customer organizations.Continuously improve customer processes and promote product adoption.Engage hands-on with the Clarisights platform and various data analysis tools.Create and maintain reports and dashboards utilizing customer and Clarisights technology stacks.Translate customer inquiries into technical specifications for the engineering team.Assist in prioritizing features and ensuring timely delivery.Provide tactical support for go-to-market strategies and product marketing efforts.Act as a crucial link between customers, product managers, and the engineering team.

Role overview The Senior Technical Writer at Fortanix in Bengaluru, Karnataka will create and update documentation for the company's security products. This position calls for translating complex technical information into clear, helpful content that supports customers using Fortanix solutions. Collaboration Working closely with engineering and product teams, the Senior Technical Writer gathers details and ensures documentation stays accurate and useful. Teamwork is central to understanding product features and communicating them effectively. Focus areas Develop and maintain product documentation Clarify technical concepts for a customer audience Work alongside engineers and product managers

Who We AreSamsara (NYSE: IOT) stands at the forefront of the Connected Operations™ Cloud, transforming how organizations engaged in physical operations utilize Internet of Things (IoT) data to derive actionable insights and enhance their operational efficiency. Our mission is to improve the safety, efficiency, and sustainability of industries that form the backbone of our global economy, including agriculture, construction, field services, transportation, and manufacturing. By digitally transforming these sectors on a large scale, we are proud to contribute to their ongoing evolution.Joining Samsara means becoming a part of a team that is shaping the future of physical operations through innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, you will have the autonomy and support necessary to make a significant impact as we build for the long term.About the Role:As a member of our dedicated frontline support team, you will join a group of highly skilled Technical Support Specialists. Your primary responsibility will be to provide timely and effective technical assistance to customers via phone and chat. This dynamic role requires you to be self-motivated and responsive, ensuring that our customers receive the support they need promptly. You will collaborate with other support representatives across multiple locations to deliver exceptional service.To excel in this position, you should possess experience in a technical support role, demonstrate proven customer-facing skills, and have strong communication abilities. Comfort in navigating complex technical issues and a familiarity with a fast-paced phone support environment are essential.Important Note: This position will necessitate working from our Bengaluru office as required to address support escalations. Candidates must reside within a 1.5-hour commuting distance from the office.You Should Apply If:You want to make a difference in vital industries: Your contributions will have a tangible impact—helping to maintain essential services, ensuring food availability, reducing emissions, and, most importantly, guaranteeing the safety of workers.

Roles & Responsibilities:As a Technical Specialist/Architect in AI, you will be at the forefront of designing and applying advanced AI technologies to various use cases within the Software Engineering domain. Collaborating closely with fellow architects, you will contribute to the comprehensive solution design.Key Responsibilities:Demonstrate a profound understanding of the Generative AI technology stack.Identify and select appropriate frameworks and tools for designing AI/Generative AI solutions.Implement specific use cases and modules within the Generative AI technology framework.Conduct system design and code reviews to ensure adherence to quality standards and guidelines throughout the software engineering lifecycle.Possess sound knowledge of the Software Development Life Cycle (SDLC) and agile methodologies; experience in the automotive domain is preferred but not mandatory.Collaborate with team members to define overall solution architecture requirements.Maintain sensitivity to intellectual property (IP) and open-source regulations, ensuring team compliance.

Join Saviynt as a Senior Technical Support Engineer, where you'll be at the forefront of our AI-powered identity platform. Our solutions expertly manage and govern access to all organizational applications, data, and business processes, safeguarding digital assets while enhancing operational efficiency and minimizing compliance costs. With a commitment to innovation, Saviynt is leading the charge in identity security, helping premier brands, Fortune 500 companies, and government entities navigate the complexities of the AI landscape. Discover more at www.saviynt.com.

Join Prophecy Simple Data Labs as a Data Analyst and Technical Product Specialist in Bengaluru, Karnataka. In this dynamic role, you will leverage your analytical skills to interpret complex data sets, derive actionable insights, and contribute to the development of innovative data solutions.As a part of our team, you will work closely with cross-functional teams to understand product requirements and translate them into technical specifications. Your ability to analyze trends and patterns will be crucial in driving data-informed decisions.

Join our dynamic team as a Senior Technical Support Engineer specializing in ServiceNow. In this role, you will be responsible for providing high-level technical support and solutions to our clients, ensuring their issues are resolved efficiently and effectively. Your expertise in ServiceNow will be vital in enhancing our service delivery and customer satisfaction. Collaborate with cross-functional teams to troubleshoot complex issues and contribute to system improvements.

FEQ326R123 At Databricks, we prioritize our partners, and our remarkable growth is driven by the success of our partner ecosystem. In the role of Scaled Partner Enablement Lead, you will join a forward-thinking team dedicated to shaping our partner enablement strategy. You will create, develop, and implement impactful learning programs that encompass technical certifications, sales readiness, specializations, and onboarding initiatives, empowering our partners to confidently sell and deliver Databricks solutions. This position necessitates an expert in strategic planning and operational excellence. You will oversee complex global projects, work alongside cross-functional teams, and translate business requirements into exceptional learning experiences. You will be part of a high-performing team that successfully tripled our trained partner base within a year, utilizing innovative learning methodologies to elevate the Databricks ecosystem on a large scale. Key Responsibilities Strategic Alignment: Collaborate with leadership, partner-oriented teams, and partners to pinpoint essential needs and convert business requirements into impactful enablement programs. Performance Accountability: Own and drive results for your partner portfolio, ensuring full accountability for key performance metrics, including training completion and certification objectives. Build Learning Programs: Partner with internal Subject Matter Experts (SMEs) to define premier enablement programs and establish robust success criteria. Roadmap Management: Direct the training initiatives roadmap, which includes large-scale learning events, global workshop timelines, and the Go-to-Market strategy for partner enablement programs. Operational Excellence: Manage the entire program lifecycle from initial intake and resource allocation to scheduling, logistics, and task management, ensuring flawless execution. Data-Driven Insights: Track and evaluate KPIs such as certification rates, ROI, and program effectiveness. Quality Assurance: Assess, audit, and mentor cross-functional training resources to guarantee the provision of top-tier learning experiences.

We are looking for a seasoned Lead Architect – AI Enablement & Automation (.NET) to spearhead the AI transformation within our client’s engineering organization.This role merges enterprise-level architectural leadership with hands-on AI automation execution.The architect will focus on two strategic areas:Enablement – Build scalable AI frameworks that empower .NET engineering and QA teams.Automation – Create and implement production-ready AI-driven workflows that address significant business challenges.Key Responsibilities1. Enablement Pillar – Promoting AI Integration Across EngineeringEnterprise AI ArchitectureDefine and establish architectural guidelines for AI integration within .NET 8/Core microservices.Set standards for secure, scalable, and cost-effective AI utilization.Shared AI InfrastructureDesign and implement a Common AI Service Layer utilizing frameworks like Semantic Kernel or LangChain.NET.Develop centralized features including:Authentication & secure API accessRate limiting & throttlingCost tracking & observabilityModel routing & fallback strategiesDeveloper AccelerationCreate reusable NuGet packages, SDKs, and frameworks to streamline AI integration.Develop project templates and CI/CD pipelines to facilitate the deployment of AI-enabled components.Integrate AI best practices into engineering workflows.Upskilling & MentorshipLead a Community of Practice (CoP) focused on AI integration.Mentor C# engineers in:Vector search techniquesPrompt engineering principlesRAG patternsLLM orchestration & tool usageEstablish technical governance and AI engineering standards.2. Automation Pillar – Proven AI Delivery at ScaleAgentic Workflow DesignArchitect and implement multi-agent systems that can:Execute intricate business logicInterface with legacy systems and databasesPerform autonomous task orchestrationProduction-Grade RAG ImplementationDevelop sophisticated Retrieval-Augmented Generation (RAG) systems utilizing:Hybrid Search (Vector + Keyword)Semantic re-rankingData chunking & partitioning techniquesEnsure high-accuracy AI-driven support and automation systems.

Cognite stands at the cutting edge of industrial digitalization, developing innovative AI and data solutions that tackle some of the most challenging and impactful issues globally. With a rich industrial heritage and an extensive range of AI capabilities—including low-code AI agents—Cognite is committed to accelerating digital transformation to enhance operational efficiency.Our ambitious goal is to unlock $100 billion in customer value by 2035 and revolutionize global industrial operations.

Cognite is a pioneering force in the realm of industrial digitalization. We are dedicated to developing cutting-edge AI and data solutions aimed at addressing some of the most complex and impactful challenges faced by industries worldwide. Our extensive industrial expertise, combined with a robust suite of low-code AI capabilities, empowers us to accelerate digital transformation and enhance operational efficiency.Our ambitious goal is to unlock $100 billion in customer value by 2035 while redefining the operational landscape of global industries.

Join our dynamic team at Resillion as a Senior M365 Specialist, where you will play a pivotal role in shaping our Microsoft 365 strategy and implementation. You will be responsible for optimizing our cloud solutions and ensuring that our systems provide maximum efficiency and security.

Join Our Team as a Senior Technical Writer!We are looking for a passionate and experienced Senior Technical Writer to join our dynamic team at Huawei Technologies in Bengaluru. In this role, you will play a crucial part in creating clear, concise, and user-friendly documentation for our innovative network solutions.Key Responsibilities:Develop and maintain high-quality documentation including API Guides, WebHelp, and Online Help projects.Utilize tools such as RoboHelp, DITA, HTML, and XML to produce content that meets user needs.Collaborate with cross-functional teams to understand project requirements and deliver exceptional documentation.Implement best practices in information design and documentation development lifecycle (DDLC).

Join our innovative AI Enablement Team as a Fullstack Software Engineer at Mercari India! In this exciting role, you will be at the forefront of developing cutting-edge applications that leverage artificial intelligence to enhance user experiences. Your expertise in both front-end and back-end technologies will be crucial as you collaborate with cross-functional teams to deliver scalable solutions.

Join FamPay as a Senior Technical Program Manager, where you will spearhead transformative cross-functional projects that bridge product development, engineering, compliance, and business strategies. Your expertise will be crucial in scaling our innovative fintech platform, overseeing initiatives from conception to launch. Collaborate with senior leaders and stakeholders to deliver secure and efficient fintech products, while optimizing operational performance and cost-effectiveness.

Join Version 1 as a Senior R&D Technical Consultant, where you will leverage your expertise in research and development to drive innovative solutions. In this pivotal role, you will collaborate with cross-functional teams, contribute to strategic projects, and ensure the successful execution of technical initiatives.

Join Our Team at MindtickleMindtickle stands as the premier revenue productivity platform, expertly merging on-the-job learning with deal execution to enhance revenue generation for sales representatives. Our innovative solutions have earned us recognition as a market leader by industry analysts, and we proudly hold the title of the top-rated sales onboarding and training product by G2. Recently, we have been acknowledged as a Leader in the inaugural Forrester Wave™: Revenue Enablement Platforms, Q3 2024!Your RoleAs a Product Designer II at Mindtickle, you will play a critical role in shaping the future of sales enablement solutions, addressing complex challenges faced by diverse enterprises. This position will involve close collaboration with product and engineering teams to advance our AI initiatives across the platform, enhancing the user experience of groundbreaking solutions.