Senior Engineering Manager, Professional Services

Okta seeks a Senior Engineering Manager to lead the Professional Services team based in Bengaluru, India. This position takes responsibility for guiding engineering projects from start to finish, making sure solutions align with client needs and meet quality expectations. Key responsibilities Oversee engineering projects to ensure successful delivery and adherence to client requirements Maintain quality standards across all solutions developed by the team Provide leadership and support to a group of engineers Promote collaboration and encourage new ideas throughout the project lifecycle Team leadership This role guides engineers, helping them work together effectively and supporting professional growth. Fostering a collaborative environment is central to the team’s success. Location This position is based in Bengaluru, India.

Okta, Inc. seeks a Senior Software Engineer for its Professional Services R&D group in Bengaluru, India. This position centers on designing and building software that enhances Okta’s service portfolio and drives continuous improvement. Key responsibilities Lead software projects from concept through deployment, ensuring each stage meets quality standards. Collaborate with colleagues from various teams to deliver solutions aligned with project objectives. Use current technologies to boost efficiency and support scalable services. Location This role is based in Bengaluru, India.

At Databricks, we address some of the most intricate challenges in distributed processing and machine learning, driven by the innovative big data and AI use cases presented by our clients. Join us in shaping the future of big data and machine learning for top Fortune 500 companies.As a Professional Services Delivery Partner Manager, you will play a pivotal role in supporting our Professional Services team, aiming to accelerate and mitigate risks in our customers' business outcomes through effective enablement and implementation of Databricks platform technology. This individual contributor position will oversee the Databricks Delivery Partner Program, fostering close collaborations with key system integrators to successfully co-deliver Databricks service engagements.Your Impact:Collaborate with the Professional Services team to leverage Databricks delivery partners and enhance customer project outcomes.Establish and nurture Professional Services relationships with Global System Integrators (GSIs), Regional System Integrators (RSIs), and the regional Partner team to facilitate two-way pipeline reviews and engagements (both subcontracting and advisory) in alignment with company priorities.Develop a data-driven RFP process for Partner Selection regarding large, complex, multi-year, multi-phase migration deals, creating templates and scorecards to support decision-making.Lead initiatives to onboard and ramp up new partners with Gen AI capabilities.Conduct Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with key partners, crafting long-term roadmaps for Professional Services partner delivery. Design scorecards and feedback mechanisms to categorize partners by areas of focus, geographic regions, and company priorities.Implement delivery governance to ensure partner quality and effectiveness in Services-led and partner-supported implementations. Champion global programs to assess partner quality, such as CSAT, Partner Surveys, and program governance.Oversee programs aligned with our Professional Services & Partner strategy for Assurance and advisory services, collaborating with cross-functional channel teams to empower GSIs, RSIs, and SIs regarding Assurance services, while supporting bi-weekly reviews and deal governance.

Role Overview Nexthink is looking for a Professional Services Consultant to join the team in Bengaluru. This position focuses on helping clients get the most out of Nexthink’s digital experience management platform. The consultant works directly with client stakeholders to understand their goals and deliver solutions that support business outcomes. What You Will Do Conduct assessments to evaluate client needs and current use of the Nexthink platform Deliver training sessions to ensure clients can use the technology effectively Offer strategic guidance to help organizations optimize their digital experience management Collaborate with cross-functional teams to refine product offerings and address customer feedback Support efforts to improve overall customer satisfaction Collaboration This role works closely with both clients and internal teams. Expect to partner with stakeholders across departments to shape solutions and contribute to ongoing product improvements.

Deliver exceptional administrative support within project environments.As a Professional Services (PS) Project Coordinator, your primary responsibilities will include:Project Administration: Oversee all administrative tasks associated with projects.Schedule Management: Ensure timely updates to project schedules.Documentation and Reporting: Compile and prepare comprehensive project documentation and reports.Meeting Coordination: Arrange meetings with stakeholders, including vendors and managers, ensuring effective communication and documentation.Cost Monitoring: Assist in tracking project costs by managing invoices and payments, ensuring adherence to the budget.Resource Allocation: Support the distribution of project resources effectively.Third-Party Management: Facilitate relationships with third parties to ensure resource delivery and contractor management.In collaboration with a Project or Senior Project Manager, you will ensure that projects adhere to the agreed-upon solutions, budgets, and timelines while meeting quality standards and client satisfaction. Your role will include managing project delivery in alignment with PMI knowledge areas and Dimension Data's Primer methodology, as well as communicating project statuses to key stakeholders. You will also be proficient in managing multiple engagements concurrently.Key Skills: A proactive attitude, meticulous attention to detail, strong verbal and written communication skills, and a client-centric approach are essential. An understanding of business and project processes, as well as project life cycles, is crucial for success in this role.

Join Saviynt as a Technical Architect in our Professional Services team, where you will play a pivotal role in designing and implementing innovative solutions for our clients. In this position, you will leverage your technical expertise to address complex challenges and ensure client satisfaction through strategic implementation of our technology.

As a Technical Lead in our Professional Services team, you will play a pivotal role in driving the technical direction of projects and ensuring successful delivery. Your expertise will help guide our clients in implementing solutions that maximize the value of Saviynt's services. You will collaborate with cross-functional teams to address complex challenges and inspire innovation in our service offerings.

Saviynt is looking for a Technical Lead to join the Professional Services team in Bengaluru. This role centers on the implementation and enhancement of Saviynt’s AI-driven identity platform, which enables organizations to manage access to applications, data, and business processes. Role overview The Technical Lead will work on deploying and optimizing solutions that help clients protect digital assets and streamline operations. The position involves collaborating with teams to ensure the platform addresses client needs and supports secure, efficient processes. What you will do Implement Saviynt’s identity platform for enterprise clients Drive improvements to platform features and integration Support organizations in securing access and boosting operational efficiency About Saviynt Saviynt is recognized for its leadership in identity security. Fortune 500 companies and government agencies worldwide trust Saviynt to deliver secure, scalable AI solutions. More information is available at www.saviynt.com.

Join Saviynt as a Technical Lead in our Professional Services team, where you will play a crucial role in guiding technical projects and leading a team of talented professionals. You will leverage your expertise to ensure the successful implementation of our cutting-edge cloud security solutions, while fostering a culture of innovation and collaboration.

At Saviynt, we are continuously on the lookout for skilled professionals to join our innovative team. Please note that this is not an immediate opening; rather, it is an opportunity to build a talent pool for future roles. By submitting your application, you will be considered for potential openings as they arise. If your qualifications align with our hiring needs, we will reach out to you directly. Your information will be kept on file for future reference.At Saviynt, we are revolutionizing the identity security landscape. A frontrunner in intelligent, cloud-first identity governance and access management solutions, we empower organizations to safeguard their most vital assets. Our cutting-edge platform harnesses advanced AI and machine learning technologies to provide unparalleled insights and automation, ensuring that our clients remain ahead in a rapidly changing digital environment.Become a part of our vibrant and forward-thinking team and contribute to a company that prioritizes innovation, teamwork, and excellence. At Saviynt, your expertise and enthusiasm will play a crucial role in creating secure, seamless, and compliant frameworks for some of the world’s largest and most intricate organizations.If you're eager to make a substantial impact and help redefine the future of identity security, Saviynt is the place for you!

About Veeva Systems Veeva Systems Inc. delivers industry cloud solutions that help accelerate the delivery of therapies to patients. The company reported over $3 billion in revenue last fiscal year and continues to grow rapidly as a global SaaS leader. Veeva’s core values shape its culture and approach: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, Veeva became a public benefit corporation, formally committing to balance the needs of customers, employees, society, and investors. Work Location and Flexibility This Veeva RIM Consultant - Professional Services role is based in Bengaluru, India. Veeva supports a flexible work environment through its Work Anywhere approach, allowing employees to choose where they work best, whether that’s at home or in the office. Impact and Mission Veeva is focused on transforming the life sciences industry and making a positive impact on customers, employees, and communities. Learn more about the company’s mission and work in this Forbes video.

Nexthink is seeking a dedicated Professional Services Consultant to enhance our Professional Services team. In this role, you will deliver strategic services to our valued Nexthink customers, ensuring they continuously derive value from our solutions across various operational domains.Your primary focus will involve collaborating with a team of Service Delivery Managers and consultants to create advanced content within Nexthink. This position requires you to work closely with the Professional Services and Customer Success teams to ensure seamless implementation and support.Your key responsibilities will include:Analyzing and benchmarking customer data sets to extract actionable insights for operational enhancement.Generating detailed analytical reports and conducting ticket analyses to propose effective action plans.Providing solutions to common end-user computing issues, ensuring enterprises can resolve them efficiently.Translating analytical findings into valuable content and solutions within Nexthink.Understanding customer needs to recommend and implement Nexthink solutions adhering to industry best practices.Creating advanced content for customers and managing testing, piloting, and production deployment.Developing automation scripts (Remote Actions) utilizing Windows PowerShell.Supporting customer initiatives related to Nexthink operations.Maintaining and enhancing your technical knowledge and skills continuously.Working within defined Service Levels (SLs).Keeping up-to-date with product developments and releases necessary for your activities.#LI-Hybrid

Role Overview Miratech is hiring a Principal Genesys Cloud Professional Services Consultant in Bengaluru. This senior position focuses on guiding clients through Genesys Cloud implementations and improving their customer experience strategies. The role works closely with internal and client teams to design solutions that fit business goals and current industry standards. What You Will Do Lead project teams through the full lifecycle of Genesys Cloud deployments Conduct needs assessments to understand client requirements and challenges Deliver consulting services to a varied client base, ensuring high quality and value Collaborate with cross-functional teams to design and refine solutions Maintain strong client relationships and help achieve project milestones What Helps in This Role Deep technical knowledge of Genesys Cloud solutions Experience leading project teams and managing client engagements Strong interpersonal and communication skills Ability to align solutions with client objectives and industry practices This position is based in Bengaluru and offers the chance to work with a diverse group of clients and colleagues.

Role Overview Razorpay Software Private Limited is looking for a Senior Engineering Manager in Bengaluru. This role leads an engineering team focused on delivering reliable software products. The Senior Engineering Manager oversees project lifecycles, mentors junior engineers, and works closely with teams across the company to support product goals. What You Will Do Guide an engineering team through all phases of software development Oversee project planning, execution, and delivery Mentor and support the growth of junior engineers Collaborate with product, design, and other cross-functional teams to deliver solutions

About AdyenAdyen is a cutting-edge financial technology platform that provides an all-in-one solution for payments, data, and financial products for esteemed clients like Meta, Uber, H&M, and Microsoft. We are built for ambition, engineering everything we do to foster success.We pride ourselves on creating a supportive environment where our team members can thrive and take ownership of their careers. Our motivated professionals tackle unique technical challenges at scale, collaborating as a team to deliver innovative and ethical solutions that empower businesses to achieve their goals faster.Position Overview: Senior Platform Engineer - Infrastructure ServicesWe are seeking a Senior Platform Engineer with over 6 years of experience to join our ACS Infrastructure Services Team within the Platform Engineering organization in Bengaluru. This team is responsible for operating and maintaining Adyen's core container orchestration and traffic management infrastructure, which is essential for the functioning of our global payment platform. In this role, you will design, build, and manage critical infrastructure systems, enhance automation and reliability, and support the scalability of Adyen's platform as we expand globally.

We are seeking a dynamic and experienced Senior Engineering Manager to join our team at Sumo Logic. In this leadership role, you will oversee our engineering teams and drive the development of innovative solutions that meet our customers’ needs. You will be responsible for providing technical direction, mentoring engineers, and fostering a collaborative and inclusive team culture. Your expertise will help shape the future of our products and ensure the successful delivery of high-quality software.

Role overview The Senior Specialist in Service Order Management at Smiths Group will join the After Sales Service & Repair team in Bengaluru. This role centers on managing the entire process of service orders and collaborating with teams across the organization to help maintain strong customer satisfaction. What you will do Manage service orders through every stage, from the initial request to final completion Coordinate with colleagues in other departments to ensure services are delivered on time Spot opportunities to improve how orders are managed and help streamline processes Contribute to projects and initiatives that improve the customer experience Location This position is based in Bengaluru.

Join Fam, India's pioneering payments platform, as a Senior Engineering Manager within our Platform Engineering team. You will be instrumental in steering the design, architecture, and operational excellence of our infrastructure and development platforms that empower our product teams. This role demands a blend of technical acumen and leadership skills to enhance scalability, reliability, and automation across our cloud infrastructure, CI/CD pipelines, and internal tools. Lead your team in establishing rigorous testing standards and quality assurance processes to facilitate secure and innovative product development.

Company Introduction At Coupang, our mission is to astonish our customers. We know we've succeeded when we hear them say, “How did we ever live without Coupang?” Driven by a commitment to simplify shopping, dining, and everyday living, we are revolutionizing the multi-billion-dollar e-commerce sector from the ground up. As one of the fastest-growing e-commerce companies, we have built a formidable reputation as a trustworthy leader in South Korean commerce. We combine the innovative spirit of a startup with the robust resources of a large global public company. This unique blend allows us to maintain our rapid growth and continuously launch new services. Here, we embrace an entrepreneurial mindset, constantly seeking opportunities to spearhead new initiatives and innovations. At Coupang, you will witness personal, team, and company growth every single day. Our commitment to crafting the future of commerce is tangible. We constantly push the limits of what’s achievable to address challenges and redefine traditional trade-offs. Join Coupang today and help create extraordinary experiences in a high-tech, always-on, and hyper-connected world. Role Overview We are on the lookout for a Senior Staff Backend Engineer with extensive knowledge of the dynamics of large-scale microservices and practical expertise with Service Mesh. You will play a crucial role in designing the architecture and guiding the team to deliver a cutting-edge platform that supports all of Coupang’s services. The Gateway Services team is responsible for constructing Coupang’s infrastructure layer through a distributed microservices architecture, facilitating seamless inter-service communication. Key components of this infrastructure include service discovery, load balancing, traffic resiliency, traffic management, failure recovery, and observability paradigms. Your responsibilities will include: Developing and implementing enterprise-wide fine-grained traffic control. Utilizing a centralized management plane for managing policies and observability. Collaborating with cross-functional teams to enhance system performance and reliability.

Aerospike is the leading real-time database tailored for mission-critical applications and workloads, encompassing machine learning, generative AI, and agentic AI. Our platform supports millions of transactions per second while maintaining millisecond latency, all at a significantly lower total cost of ownership compared to traditional databases.Renowned organizations such as Adobe, Airtel, Barclays, Criteo, DBS Bank, Experian, Grab, HDFC Bank, PayPal, Sony Interactive Entertainment, The Trade Desk, and Wayfair trust Aerospike for various applications including customer 360, fraud detection, real-time bidding, profile stores, and recommendation engines. With our headquarters in Mountain View, California, we boast a global footprint, including offices in London, Bangalore, and Tel Aviv. This position offers a hybrid work model.Employees are expected to work from the Bangalore office 2-3 times a week.Job SummaryWe seek a Senior Engineer to craft and implement an extensive suite of management and observability tools designed for the operation of Aerospike’s distributed database at an enterprise scale.Your role will involve developing solutions to monitor, manage, and administer clusters, users, and security, ensuring a seamless integration with leading enterprise IT environments, whether on-premises or in the cloud.The ideal candidate will possess substantial experience in building large-scale systems and will be well-versed in contemporary monitoring, logging, and management technologies utilized in enterprise contexts.